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Summary of reviewsSan Juan Hotel Miami Beach enjoys an enviable location, just steps away from pristine beaches and bustling Lincoln Road, making it an excellent choice for visitors looking to immerse themselves in the Miami Beach experience. The hotel's proximity to iconic sites like Ocean Drive and the Art Deco District further adds to its allure, allowing guests to easily explore the vibrant local culture. The central position on Collins Avenue offers effortless access to public transportation, including direct services from the airport, enhancing the convenience factor.
Breakfast at the hotel receives mixed reviews with many guests finding the offerings satisfactory and enjoying items like complimentary coffee, pancakes and fresh strawberries. The breakfast staff's friendliness and efficiency are often praised and the option to enjoy breakfast by the pool is a highlight. However, criticisms include limited variety, high prices and lack of options for specific dietary preferences, leading some guests to seek alternatives nearby.
The rooms at San Juan Hotel Miami Beach are spacious and clean with comfortable beds and modern decor often noted by guests. Daily cleaning services and pleasant furnishings contribute to a positive experience. However, the hotel faces challenges with noise, small and outdated bathrooms and occasional maintenance issues like broken equipment and poor air conditioning. Despite these drawbacks, the overall aesthetic and cleanliness are generally well-received.
Cleanliness throughout the hotel is consistently praised, highlighting the pristine condition of the heated pool and lobby. Daily cleaning services ensure rooms and bathrooms are maintained to a high standard, adding to the pleasant stay experience.
Staff at the hotel are frequently commended for their exceptional friendliness and helpfulness with many guests highlighting the high quality of service provided by the reception team and specific individuals known for their attentiveness. The warm and welcoming environment created by the staff leaves a lasting positive impression on many visitors.
The free WiFi service at the San Juan Hotel is described as inconsistent. While some guests report strong signals, especially in the lobby and near the pool, others experience weak or non-existent connectivity in certain areas of the hotel. Improvements in this area would benefit guests' overall experience.
The hotel’s pool is well-regarded for its cleanliness and cozy design, despite being relatively small. Guests appreciate the heated option and pleasant atmosphere, as well as the availability of sunbeds, umbrellas and poolside drinks. The pool area could benefit from more lounge chairs, but overall, it adds a nice touch to the hotel’s amenities.
The beach experience is highly praised with guests enjoying the hotel’s location just a short walk from South Beach. The hotel's beach service, providing loungers, umbrellas and towels, enhances the seaside experience. Free water bottles and attentive staff further contribute to a relaxing and enjoyable time at the beach.
Parking at the hotel is a mixed bag. While valet parking is efficient and secure, it comes at a high daily rate, which some guests find prohibitively expensive. Alternatives include nearby public parking, which can also be costly and congested.
For families, the San Juan Hotel offers a safe and welcoming environment with several family-friendly amenities. However, the suitability for families is sometimes questioned due to room size, occasional disturbances and less than ideal support for family-specific needs. The convenient location and friendly staff are positives, but potential guests should consider the noted drawbacks when planning family stays.
Overall, the San Juan Hotel Miami Beach delivers a pleasant experience with its prime location, friendly staff and enjoyable amenities, though it faces some criticisms that potential guests should keep in mind. Show more
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Hotel with Tennis Courts
This hotel is tagged in our database as having tennis facilities. While specific details on the courts are limited, guests have access to tennis amenities.
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Double RoomThis quadruple room features a flat-screen satellite TV, refrigerator, and an en suite with free toiletries, a hairdryer, and a bathrobe.
Extra beds cannot be accommodated in this room type.
Superior King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features air conditioning, a private entrance, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe King City ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Luxury King Pool ViewThis double room features a bathrobe and private entrance.
Guest Reviews
7.9
Good
Location
San Juan Hotel in Miami Beach boasts an enviable location, making it a popular choice for visitors looking to explore the best of what the area has to offer. Nestled just steps away from the pristine beaches, this hotel is perfectly situated for those wanting to indulge in sun, sand and sea. Guests frequently highlight its proximity to Lincoln Road, a bustling hub filled with shops, restaurants and bars, as a significant advantage. Moreover, the hotel is conveniently placed near Ocean Drive, famous for its lively nightlife and Art Deco District, which is only a short walk away.
Visitors appreciate that everything is within walking distance, reducing the need for transport. Whether it's the beachfront, culinary delights, shopping or entertainment, everything is practically on the doorstep. The hotel's central location on Collins Avenue further enhances its appeal, providing easy access to public transport, which includes services directly from the airport, making arrivals and departures a breeze.
The San Juan Hotel also garners praise for its additional amenities, including beach chairs and umbrellas, which add to the convenience and enjoyment of the seaside experience. Despite its central location in a vibrant area, many reviews mention the peaceful ambiance, ensuring a restful stay amidst the lively surroundings of South Beach.
Overall, the hotel’s positioning allows guests to immerse themselves fully in the Miami Beach experience with effortless access to iconic sites, beautiful beaches and the vibrant local culture.
Breakfast
Breakfast at San Juan Hotel Miami Beach garners mixed reactions from guests, but with a skew towards the positive. While the breakfast area often receives criticism for being small, crowded and somewhat messy, many guests still find the offerings satisfactory. The breakfast selection is described as sufficient with some applauding it as very good, abundant and delicious. Items like complimentary coffee, pancakes and fresh strawberries receive special mentions.
On the downside, there is consistent feedback about the limited variety and expensive prices. Some guests note that the breakfast lacks options for specific dietary preferences, such as no eggs or protein for non-flour eaters and no vegetables. The simplicity and limited nature of the breakfast options lead some to seek alternatives at nearby cafes and bakeries, which are conveniently close.
Despite these issues, the friendliness and efficiency of the breakfast staff are consistently praised. The fact that breakfast can be enjoyed by the pool adds a pleasant touch to the dining experience. In summary, while improvements could be made regarding variety and space, the breakfast at San Juan Hotel Miami Beach is generally viewed as a decent start to the day, particularly given its inclusive nature and the option to enjoy it poolside.
Rooms
San Juan Hotel Miami Beach garners mixed opinions about its rooms with a significant number of guests appreciating the positives while also facing some notable drawbacks. Many reviewers highlight the spaciousness of the rooms, often noting them to be clean and well-maintained. Comfort is a common theme with several guests pointing out comfortable beds and modern, attractive decor. Daily cleaning services and pleasant room furnishings add to the overall positive experience for many visitors.
However, the hotel does struggle with consistency. A recurring critique is the outdated and small bathrooms with some guests experiencing issues such as leaks and a lack of outlets. Noise is another frequent problem with thin walls and poor soundproofing making for a less than peaceful stay for some. Reports of rooms with bad smells, likely from humidity or stale cigarette smoke, detract from the comfort. Air conditioning units have also been noted to be either too loud or non-adjustable, adding to the discomfort of some guests.
While the hotel’s overall aesthetic and cleanliness receive praise, there are mentions of some rooms needing renovation and updates. Broken equipment, like elevators and non-functioning air conditioners, further tarnish the experience for a subset of guests. Additionally, amenities such as coffee makers are missing from some rooms and WiFi connectivity can be poor.
In essence, while the San Juan Hotel offers spacious, comfortable and well-decorated rooms with solid daily cleaning services, guests might experience issues with noise, outdated facilities and inconsistent room conditions. The hotel’s central location and friendly staff do contribute positively to the stay, albeit not sufficiently to completely offset the logistical and maintenance challenges noted by several guests.
Beds
San Juan Hotel Miami Beach offers a mixed experience when it comes to bed comfort. Many guests have praised the beds, describing them as comfortable, super comfy and even highlighting the quality of bedding with good linens, sheets and pillows. Some have called the beds the best of their entire trip, attributing to them a good night's sleep and soft, large mattresses in some cases. King-size beds in the master bedrooms were also appreciated for their size and comfort, adding a touch of luxury.
On the flip side, some reviews pointed out that the beds are a bit small with some finding them to be too soft or unstable. A few guests had issues with old or worn-out mattresses and some felt that the mattresses and bedding were not up to standard, leading to an uncomfortable experience. Additionally, platform beds seemed problematic for kids who had trouble sleeping on them.
Despite the occasional negative feedback, many visitors appreciated the overall bed comfort, noting the beds’ quality and the good sleep they secured during their stay. However, if bed size and mattress quality are critical to the stay, it might be worth checking with the hotel in advance.
Cleanliness
Visitors to the San Juan Hotel Miami Beach often commend its cleanliness, highlighting the consistent upkeep of both rooms and public spaces. The heated pool and lobby receive frequent praise for their pristine condition. Daily cleaning services ensure rooms and bathrooms are generally clean with fresh towels provided regularly.
However, several guests note areas for improvement, particularly in the maintenance of the bathrooms and some older room fixtures. While overall cleanliness is well-maintained, some feedback suggests more attention to detail could enhance the guest experience. The hotel's general cleanliness and comfortable accommodations positively stand out despite the noted need for updates in some areas.
Staff
The staff of the San Juan Hotel Miami Beach is frequently praised for their exceptional friendliness and helpfulness. Guests frequently mention the high quality of the reception team and commend the excellent customer service provided throughout their stay. Many highlight the attentiveness and professionalism demonstrated by various team members, including specific mentions of individuals like Claudio and Marcela who received accolades for their kindness and attentiveness.
The hotel's personnel are noted for being accommodating and polite, consistently offering a warm and welcoming environment. The service extends to being efficient, proactive and ready to assist with any guest needs, whether it’s help with transportation arrangements or offering recommendations.
Despite the overwhelmingly positive feedback, there are occasional mentions of encounters with less friendly or professional staff members, which suggests a small room for improvement in consistency. Nonetheless, the courteous nature and great service from the majority of the staff leave a lasting positive impression on guests.
Overall, the San Juan Hotel Miami Beach seems to pride itself on its friendly and hospitable team, making guests' experiences pleasant and memorable by treating them like family.
Wi-Fi
San Juan Hotel Miami Beach offers free WiFi throughout the hotel and some guests have reported positive experiences with strong and good WiFi signals, especially in the lobby and certain rooms. However, the WiFi connectivity seems to be inconsistent across different areas of the hotel. The signal tends to be weak in many rooms and some have reported no WiFi signal at all during their stay. While the WiFi can work well in the lobby and near the pool, guests have experienced intermittent connectivity and slow internet speeds in other parts of the hotel. Overall, while there are areas with good WiFi, the hotel might benefit from improvements to ensure more stable and reliable internet access throughout the property.
Pool
The pool at San Juan Hotel Miami Beach receives generally positive reviews for its cleanliness and pleasant atmosphere. Guests often describe the pool as nice, lovely and spotlessly clean with a heated option available. The pool area is well-maintained and inviting, featuring sunbeds, umbrellas and a poolside cafe that adds to the overall experience.
Despite some guests noting that the pool is relatively small, many appreciate its cozy and charming design, calling it a cute or pretty little pool. The area around the pool is well laid out and spacious enough to be comfortable for most guests. Additionally, the availability of poolside drinks and attentive service enhances the relaxation experience.
However, some criticism exists regarding the pool's size with a few guests pointing out that it can feel cramped and occasionally noisy. Others have mentioned that the pool area could benefit from more lounge chairs and improved cleanliness. There were isolated complaints about the pool being too small, dirty water and limited accessibility at times.
Overall, the pool at San Juan Hotel Miami Beach is well-regarded, particularly for its cleanliness and pleasant environment, making it a notable feature of the hotel.
Beach
The San Juan Hotel Miami Beach boasts a prime location just a short walk from the beautiful South Beach, making it an ideal destination for beach lovers. Guests consistently praised the hotel's proximity to the beach, often noting it was just a block or two away, providing easy and quick access. The hotel's beach service is highly regarded with free amenities such as loungers, umbrellas and towels available for guests. The inclusion of sunbeds and a private beach section designated for hotel guests enhanced the beach experience.
Additional perks mentioned include beach service with complimentary water bottles and supportive staff that made beach outings smooth and enjoyable. Many reviewers appreciated the clean conditions of the beach and the pleasant walking surroundings. The attentive staff also received accolades for their efforts to make the stay easy and enjoyable.
Overall, guests spoke positively about the beach's cleanliness, convenience and well-rounded services provided by the hotel, making for a relaxing and stress-free beach experience.
Parking
When it comes to parking at the San Juan Hotel Miami Beach, guests have mixed feelings. There is no on-site parking, which means guests typically need to rely on valet or find nearby public parking options. While valet parking services are available and often praised for their efficiency, convenience and the sense of security provided, many guests find it quite expensive with daily rates as high as $45. Some reviews note the high cost as a significant drawback and a few mentioned that despite the availability of valet parking, finding public parking nearby can be a hassle or similarly expensive.
The absence of complimentary parking at the hotel adds additional costs to the stay, which some guests find frustrating. However, the valet service, despite its steep price, is frequently recommended for its reliability and ease. For those seeking alternatives, there are public parking lots within a short walk from the hotel, though these can also be pricey and congested at times.
Despite the parking challenges, the overall experience of using the valet service is generally positive with a majority regarding it as a practical solution given the limited options available.
Family
San Juan Hotel Miami Beach attracts mixed reviews when it comes to accommodating families. On a positive note, the hotel offers a variety of family-friendly services and amenities, making it convenient and comfortable for family stays. Guests frequently mention that the hotel provides a safe and welcoming environment, equipped with multiple facilities geared toward children, which has led to many families feeling well taken care of and satisfied with their stay. The beach service is particularly highlighted as being family-friendly, adding to the enjoyment of the seaside area with its direct access.
However, the hotel's suitability for families is brought into question by several reviewers who found the rooms too small for a family of four and noted issues such as uncomfortable beds for kids and occasional disturbances like pot smoke near the pool area. Additional concerns include the overall atmosphere not being favorable for families and instances where staff were not particularly helpful with family-specific needs, such as managing strollers.
The convenient location, great service and friendly staff are frequently appreciated, but these positives are sometimes overshadowed by issues that make it less than ideal for family vacations. Despite these concerns, the hotel has managed to create a generally good family feel and environment, which has made it a recommended spot for family gatherings by many who have stayed there. Overall, while San Juan Hotel Miami Beach has its merits for family stays, potential guests should weigh these against the noted drawbacks.
Nightlife
Nestled in an exciting and lively area, the San Juan Hotel Miami Beach boasts a prime location for those looking to enjoy vibrant nightlife. Guests rave about the hotel's proximity to a multitude of bars, clubs and restaurants, making it a convenient spot for evening entertainment. It's situated in the heart of the action, surrounded by touristic attractions and lively streets filled with energy.
Despite the bustling environment, the hotel manages to offer some peaceful refuge, although occasional noise from neighboring parties and street activities might be heard. The lively atmosphere outside includes bars, clubs and various entertainment options, making it a great choice for those wanting to immerse themselves in Miami Beach's nightlife. Alongside, the vicinity is peppered with a mix of chain stores and eateries, adding to the area's convenience.
However, the environment can feel a bit hectic and noisy at times, coupled with the presence of alcohol and vape shops which might make late-night strolls less appealing. Nonetheless, for those eager to be at the heart of Miami Beach's nightlife, the San Juan Hotel provides an ideal base with easy access to the city's vibrant after-dark scene.
4 Star
The San Juan Hotel Miami Beach has received mixed opinions about its four-star rating, facilities and services. Guests commonly note that the hotel often does not meet European four-star standards with some feeling it is more aligned with a three-star rating. While it retains clean and comfortable rooms and good Wi-Fi, there are recurring issues with air conditioning being too loud and cold. The breakfast service has also been highlighted as below the expectation for a four-star hotel, though some have found it satisfactory.
Despite these criticisms, some reviews acknowledge that the hotel does exhibit the hallmarks of a four-star establishment, mentioning it as well-maintained and offering good value for money. Guests have praised the general service quality and believe that with minor improvements, the hotel could firmly secure its four-star status. Overall, the San Juan Hotel Miami Beach has potential but falls short in certain areas that prevent it from universally being recognized as a true four-star hotel.
Business
San Juan Hotel Miami Beach proves to be a favorable choice for business travelers with its advantageous location just two blocks from the convention center, making it convenient for work-related travel. The hotel maintains a professional setup and a business-friendly vibe, offering amenities that cater to those on business trips. The presence of a business center further supports business needs, facilitating meetings and other professional engagements. Despite some issues with the Wi-Fi, which may hinder certain work services like RDP and VPN, the overall environment and facilities largely appeal to business guests looking for a suitable stay in Miami Beach.
Accessible
San Juan Hotel Miami Beach is well-regarded for its accessibility features, offering guests with disabilities easy access to both the beach and various amenities. The hotel's public areas and rooms are designed to be wheelchair accessible, ensuring a comfortable stay. Its prime location makes it convenient for moving around with close proximity to supermarkets and effortless access to public transportation. The hotel also facilitates access to a range of activities, enhancing the overall experience for guests. Despite some mentions of the absence of specifically designated accessible rooms, the overall accessibility of the hotel is commendable, making it a suitable choice for travelers with mobility needs.
Outdoor Pool
San Juan Hotel Miami Beach offers an inviting outdoor swimming pool, complete with sun loungers and a pool bar, making it an ideal spot for relaxation. The pool area is consistently described as clean, well-maintained and nicely designed, contributing to a pleasant experience for guests. Although the pool is noted to be small, it is charming and heated, thus ensuring comfort regardless of the swim season. Visitors have enjoyed the relaxing atmosphere and the beautifully arranged poolside, where good cocktails can be savored. Additionally, the beach accommodations complement the pool experience and the powerful air conditioning inside the hotel offers a refreshing retreat after a day spent by the pool. Despite the limited space around the pool, guests appreciate its beauty and the thoughtful design, making it a standout feature of the hotel's facilities.
Luxury
The San Juan Hotel Miami Beach offers a blend of classic style and a warm atmosphere, making it a great quality hotel for those seeking a touch of luxury. Its elegant and stylish design is evident throughout the property, from the fancy lobby with upscale decor to the luxurious amenities provided. Guests can expect luxury linens in their rooms and an overall elegant setup.
While the hotel's breakfast service and attention offer comfort and convenience, some guests noted that the accommodations did not quite meet their expectations of luxury, describing the hotel more as a three-star rather than a four-star establishment. Despite this, the perfectly located hotel boasts excellent facilities, including sunbeds and sparkling wine service, which many found to be beautiful gestures.
With a focus on high-end services and luxurious setups, the San Juan Hotel provides a good value compared to nearby options, offering a comfortable stay with a high price-to-quality ratio.
Yes, San Juan Hotel Miami Beach has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at San Juan Hotel Miami Beach.
No, San Juan Hotel Miami Beach doesn't allow dogs.
Yes, parking facilities are available at San Juan Hotel Miami Beach.
No, San Juan Hotel Miami Beach doesn't have a gym.