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Summary of reviewsThe Gates Hotel South Beach is a highly regarded destination praised for its outstanding location and welcoming atmosphere. Situated in the heart of South Beach, the hotel enjoys a prime position close to the beach and popular attractions like Ocean Drive and Lincoln Road. Guests appreciate the harmonious blend of accessibility and tranquility, making it an ideal choice for those seeking to explore Miami’s vibrant scene while enjoying a peaceful retreat.
The hotel staff receive consistent commendations for their friendly and attentive service, with many guests highlighting their welcoming demeanor and willingness to assist, which enhances the overall experience. Guests frequently mention standout service from front desk staff and valet management, contributing to the hotel's charm.
Rooms at The Gates Hotel are noted for their spaciousness and modern appearance, with comfortable beds ensuring a restful stay. While some reviewers mention minor maintenance issues and variations in room size, the overall quality of the rooms, combined with strategic location and comfort, receives positive feedback.
Cleanliness throughout the hotel is praised, with well-maintained common areas and fresh linens contributing to a pleasant ambiance. However, suggestions for improvement in specific areas like the pool's cleanliness are mentioned by a few guests.
The pool area is a delightful feature, appreciated for its relaxing atmosphere and poolside bar service. Despite minor concerns about size and shade, it remains a charming spot for families and individuals alike. The proximity to the beach further enhances the hotel’s appeal, with convenient access making it easy for guests to enjoy Miami's scenic coastline.
Breakfast receives mixed reviews, with staff service praised but the offer described as limited and lacking variety. Guests suggest improvements to align breakfast more with continental standards, while appreciating the accommodating service during dining.
Despite occasional criticisms about the Wi-Fi, parking, and some aspects of family accommodation, the hotel stands out for its comfort and location, presenting a largely positive experience for visitors. The Gates Hotel South Beach is a favored choice for those looking to enjoy Miami's vibrant atmosphere without sacrificing the comfort and tranquility of a well-appointed hotel stay. Show more
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Categories
Family Friendly Resort
The Gates Hotel South Beach is a family hotel that offers amenities suitable for families.
Dog Friendly Resort
This hotel offers a stylish and modern experience. Its location and pet-friendly policies make it suitable for travelers with dogs.
4-Star Resort
The Gates Hotel South Beach provides a stylish and modern experience with a focus on comfort and convenience. It features a pool area, a bar, and well-appointed rooms. The hotel offers a relaxed and enjoyable stay with easy access to the beach and local attractions.
Resort near Golf Courses
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Heated Pool Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort for Yoga
Resort with Outdoor Pool
Resort with Heated Pool
Room Types
1 KING BED TERRACE POOL VIEWFeaturing a pool view, this king room includes a 42-inch flat-screen TV, a spacious workstation, and coffee-making facilities.
Standard King RoomThis king room includes a 42-inch flat-screen TV, a spacious workstation, and coffee-making facilities.
1 KING BALCONY POOL VIEWFeaturing a pool view and a balcony, this king room includes a 42-inch flat-screen TV, a spacious workstation, and coffee-making facilities.
1 KING BED - ADA ACCESSIBLEThis king room is mobility accessible and includes a roll-in shower, 42-inch flat-screen TV, a spacious workstation, and coffee-making facilities.
1 King SuiteThis one-bedroom suite includes coffee-making facilities, ironing facilities, and a 42-inch flat-screen TV. A separate furnished living area is provided.
1 KING SUITE BALCONY POOL VIEWThis 2-room suite includes a separate seating area with a 42-inch flat-screen TV, small refrigerator, and coffee-making facilities. It includes a balcony with a pool view.
2 Queen Beds This guestroom includes a 42-inch flat-screen TV, a spacious workstation, and coffee-making facilities.
2 QUEEN BEDS - ADA ACCESSIBLEThis king room includes a 42-inch flat-screen TV, a spacious workstation, and coffee-making facilities. A roll-in shower is provided.
2 QUEENS BALCONY POOL VIEWThis king room includes a 42-inch flat-screen TV, a spacious workstation, and coffee-making facilities. Guests can enjoy warm breezes from the balcony.
2 Queen Beds Pool ViewThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The quadruple room features a safe deposit box. The unit offers 2 beds.
1 King Bed Pool ViewThe spacious double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The double room offers a safe deposit box. The unit offers 1 bed.
1 KING TERRACE POOL VIEW - ADA ACCESSIBLEThe spacious double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer. The double room offers a safe deposit box and a balcony. The unit offers 1 bed.
1 KING SUITE WITH BALCONY - ADA ACCESSIBLEThis air-conditioned suite has a private bathroom, a tea and coffee maker, a safe deposit box as well as a balcony.
2 QUEENS BALCONY POOL VIEW - ADA ACCESSIBLEThis air-conditioned quadruple room features a private bathroom, a tea and coffee maker, a safe deposit box as well as a balcony. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
Nestled in the vibrant area of South Beach, The Gates Hotel boasts a truly enviable location that consistently receives high praise from guests. With easy and quick access to the sun-soaked beach and nearby attractions, visitors are able to indulge in the quintessential Miami experience. The hotel provides a peaceful retreat away from the hustle and bustle, yet remains close to popular spots like Ocean Drive and Lincoln Road. Whether it's a leisurely stroll for shopping or a short drive to nearby centers, this location proves to be both convenient and picturesque. Furthermore, locals and tourists alike enjoy the quiet ambiance that the hotel offers, paired with spacious rooms and friendly service. In essence, The Gates Hotel offers an exceptional spot that effortlessly combines comfort and accessibility, making it a favored choice for those wanting to explore the vibrant scene of Miami Beach without compromising tranquility.
Breakfast
The breakfast experience at The Gates Hotel South Beach is a blend of mixed reviews, with certain aspects highlighted positively while others leave room for improvement. Guests often commend the helpful and accommodating staff at breakfast, enhancing the dining atmosphere. Many found the breakfast to be very good, and there are positive mentions of the location contributing to a pleasant overall experience.
However, several guests express disappointment regarding the breakfast options. The breakfast is described as limited and lacking variety, often focused on American-style offerings such as eggs, bacon, potatoes, and bread. The absence of a buffet, and restrictions on savory options, left some guests yearning for a more diverse breakfast experience. It's noted that breakfast is not included with the stay, which left some guests surprised and considering it somewhat costly for the options provided.
The closure of the restaurant and the reliance on an external à la carte establishment led to dissatisfaction among guests expecting a more traditional and comprehensive breakfast service. Many agree that the breakfast does not align with typical continental standards and could benefit from improvements in both variety and availability.
Despite these critiques, the dedication of the breakfast staff to providing good service shines through, making this aspect of the hotel experience slightly more favorable. Overall, while there are commendable elements, enhancements in breakfast inclusivity and variety could greatly benefit future guests seeking a more fulfilling start to their day.
Rooms
The Gates Hotel South Beach offers a mix of experiences when it comes to its rooms. Many guests appreciated the hotel's clean and spacious rooms, highlighting the comfortable beds with good mattresses and feather pillows. The accommodations appear modern and well-kept, contributing to a convenient and pleasant stay. Some rooms feature balconies, offering delightful views and additional space that guests enjoyed.
However, the reviews also reflect some inconsistencies. While rooms are described as great and lovely by some, others found them somewhat worn-out, cold, and in need of better maintenance. The lack of views and inadequate lighting in several rooms detracted from the overall experience, with some facing walls or artificial plant displays, leading to a darker and less cheerful atmosphere. Maintenance issues like broken blinds and malfunctioning showers were noted, and the cleaning service did not meet all guests' expectations, with irregular schedules.
Additionally, the size of the rooms varied significantly. Some guests appreciated the spaciousness, while others found them too small or cramped with furniture. Despite these drawbacks, the hotel's strategic location and quality of bed comfort were consistently predicted as positive aspects of the stay. Yet, the rooms' appearance and comfort might be improved to ensure a more consistent experience.
Beds
At The Gates Hotel South Beach, the beds are frequently praised for their comfort, providing guests with restful and rejuvenating sleep experiences. Many reviewers highlight the comfort of the mattresses and pillows, often describing them as extremely inviting, with some likening the sensation to sleeping on a cloud. The bedding generally contributes positively to a restful night, with several guests affirming that their sleep quality was excellent during their stay.
However, opinions on the beds occasionally reveal room for improvement. Some guests found the mattresses to be less comfortable, noting issues with thin layers that exposed springs or outdated bedding that could benefit from an upgrade. There were comments suggesting that beds were too hard for some guests' liking, detracting from overall comfort. Additionally, the bed sizes did not always meet expectations, with a few guests mentioning discrepancies in advertised dimensions.
Despite occasional criticisms regarding specific mattresses or bedding conditions, the overall impression remains largely favorable, with comfort being a consistent feature for many guests at the hotel.
Cleanliness
The Gates Hotel South Beach generally receives high praise for its cleanliness, showcasing a well-maintained environment that contributes to a pleasant stay. Many guests appreciate the fresh scent permeating the corridors and find the rooms and common areas, such as the lobby, well cleaned. Impeccable bed linens and towels are frequently noted, along with spacious and comfortable rooms that meet guests' expectations. The hotel is described as organized and stylish, situated in a clean and safe neighborhood, enhancing its appeal.
Nevertheless, some reviews highlight areas where cleanliness could be improved. A few guests mention issues with stained couches, dirty carpets, and lapses in daily cleaning services. Instances where guests had to request cleaning or weren't satisfied with room set-up were noted, indicating room for improvement. Although amenities like the swimming pool and bar are appreciated, the pool has received mixed feedback regarding cleanliness.
Overall, the Gates Hotel South Beach delivers a commendable standard of cleanliness that contributes to its reputation, but some guests suggest enhancements to ensure consistency in room maintenance and amenities.
Staff
The Gates Hotel South Beach is a charming destination where guests can expect a warm welcome and attentive service. Reviews frequently highlight the friendly and professional demeanor of the staff, who are known for going above and beyond to ensure a pleasant stay. From the reception area to the restaurant, the team is often described as accommodating and polite, with standout mentions of Eloisa and Simon at the front desk for their exceptional service. The valet manager, Jean Louis, also receives praise for his helpfulness. Despite some isolated instances of indifference, the majority of interactions are positive, with staff members making guests feel valued and supported. The hotel's prime location further enhances its appeal, offering great value for the price with clean and quiet surroundings. Overall, visitors can count on a supportive and courteous experience, characterized by a staff ready to assist with any needs they may encounter during their stay.
Wi-Fi
The Gates Hotel South Beach offers a Wi-Fi experience that presents a mixed bag for guests. While some visitors have reported a good connection throughout the day, there are frequent mentions of areas that could benefit from improvement. Several guests experienced difficulties connecting to the Wi-Fi during their stay, particularly outside the lobby and in their rooms. Some mentioned that the service was slow and unstable, with additional charges for enhanced connectivity options. Overall, though there are positive aspects, there's a consensus that enhancements to the Wi-Fi service could significantly elevate the guest experience.
Pool
The Gates Hotel South Beach offers a delightful pool experience that guests frequently praise. The pool area features a variety of lounging options, ensuring comfort for those looking to relax under the sun. Although a towering high-rise might shade the pool before mid-morning, once the sun hits, the pool's heated water is a perfect temperature for soothing swims. Families appreciate the pool's welcoming atmosphere, and children find it enjoyable for play. The hotel's pool bar serves refreshing beverages and delicious bites, complementing the poolside relaxation. Guests admire the courtyard, which provides a pleasant setting with sunbeds and opportunities to sip cocktails. The pool itself may be small and sometimes faces cleanliness issues, but many still find it charming, with clear water enhancing the experience. Warm lighting could improve the atmosphere at night, but it already provides a tranquil backdrop to the Miami location. Though the pool may close early, its convenience, combined with excellent service and friendly staff, makes for a satisfying addition to any stay at The Gates Hotel.
Beach
Situated just a short walk from the stunning shores, The Gates Hotel South Beach boasts a location that’s hard to beat for beach lovers. Guests appreciate the convenience of being merely a block away from the beach, making leisurely strolls to the sand an effortless affair. Although the beach service is commendable, with complimentary chairs available to guests, it’s worth noting that umbrellas are not included, which might be an inconvenience to some. Despite this minor drawback, the hotel's proximity to both the vibrant beach and captivating tourist attractions makes it an ideal choice for visitors eager to explore Miami's scenic coastlines and lively atmosphere.
Parking
At The Gates Hotel South Beach, parking arrangements seem to be a point of consideration for guests. The hotel offers valet parking services, which many found convenient, though some experienced delays of 20 to 30 minutes when retrieving their vehicles. The cost for valet parking is often cited, with fees hovering around $50 per day, which many guests felt was on the pricier side. Additionally, there were comments about rude interactions with valet staff, suggesting a need for improved customer service. For guests driving larger vehicles like a Ford 150, parking options appeared to be limited. While the convenience of available valet parking adds a level of ease, the charges associated with parking are noted as a significant expense alongside the room rates. For those looking for alternatives, limited nearby parking might be an option, though availability and cost remain consistent issues.
Family
The Gates Hotel South Beach has received varied feedback regarding its offerings for families with children. Guests have praised its prime location, with close proximity to Miami's beaches, restaurants, and other areas of interest, making it a convenient spot for families looking to explore the local area. The pool area is highlighted as a family-friendly environment, complete with a calm atmosphere and occasional musical entertainment from a DJ, which many families enjoyed. Accommodation appears to be a mixed bag; some guests found the rooms to be perfectly suitable for families, including enough space to comfortably host two adults and three children. However, others encountered challenges with room assignments not meeting their booking specifications and experienced delays when additional rooms were required. While some families found the hotel to be suitable for their needs, there are contrasting views on its overall family-friendliness. Breakfast options are noted to be typically American and well-received by families.
Yes, The Gates Hotel South Beach has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The Gates Hotel South Beach.
Yes, The Gates Hotel South Beach welcomes dogs.
Yes, parking facilities are available at The Gates Hotel South Beach.