Miami, 400 South East Second Avenue25.771489,-80.191247(Show on Map)
8.1
Very Good
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1 Room2 Guests
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Summary of reviews
The Hyatt Regency Miami stands out as a popular choice among travelers, particularly for its exceptional location in downtown Miami. Its proximity to key attractions like Bayside Market Place, Brickell City Centre and various transport options such as the Metromover station makes it convenient for both business and leisure visitors. Guests enjoy walkable access to popular spots, scenic views and a vibrant, safe environment. The location further complements the experience with clean, spacious rooms and friendly, attentive staff.
Breakfast at the hotel is praised for its high quality and diverse selections, although many guests are put off by the high price. Service during breakfast is often described as excellent, although some opt to explore more affordable nearby cafes.
The dinner experience garners mixed reviews with many guests appreciating the good food quality and friendly service in the bar area. However, some are less impressed with the limited menu options and occasional cleanliness issues.
Rooms at the Hyatt Regency Miami are generally noted for their cleanliness and spaciousness with comfortable beds and well-maintained amenities. While some aspects like the outdated decor and small bathrooms could use an update, the rooms still provide a satisfactory level of comfort. The hotel scores highly on housekeeping and room cleanliness and staff professionalism further enhances the stay experience.
The hotel staff receives consistent praise for their courteous, friendly and exceptionally helpful service, particularly the front desk and reception staff. Guests appreciate the attentiveness and professionalism, enhancing their overall experience.
WiFi access at the hotel is functional for most guests, although some experience inconsistent connectivity. The gym and pool areas receive mixed feedback. While the gym is described as well-kept but small, the pool area, though enjoyable for children, is noted to be in need of modernization.
Parking is another area with mixed reviews. While the hotel offers convenient valet and self-parking options in a great location, high parking fees and distance of the parking garage from the hotel are recurring concerns among guests.
Beds at the Hyatt Regency Miami are generally comfortable, although opinions vary with some finding them too hard. However, overall feedback on sleeping arrangements is positive, contributing to a restful stay.
In overview, the Hyatt Regency Miami is considered a reliable choice for both leisure and business travelers. It combines a prime location, cleanliness and exemplary staff service, though certain areas like dining options, parking costs and room updates could use improvements. While it might deliver more of a three-star experience despite its four-star rating, it remains a favored option due to its strategic downtown setting and overall comfort.
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Answers last updated by our editors
Nightlife
Hyatt Regency Miami offers convenient access to nearby bars and clubs in downtown Miami. Its central location makes it easy to explore the city's nightlife scene.
Pool
Hyatt Regency Miami features a large outdoor pool with a spacious sundeck. The pool area offers a relaxing environment for guests.
Heated Pool
Outdoor Pool
Free Wi-Fi
Hyatt Regency Miami includes complimentary Wi-Fi. The hotel offers comfortable stays and essential connectivity for guests.
Business
Hyatt Regency Miami is centrally located and offers a 24-hour business center. The hotel provides 100,000 square feet of facilities, including a conference center, making it suitable for events. The location is close to Brickell City Centre and Bayfront Park.
Parking
Hyatt Regency Miami includes parking facilities. The hotel's location is convenient for attending events at the nearby convention center.
Accessible
This hotel is listed as a top accessible hotel in Miami.
Gym
This hotel is equipped with a fitness center, providing guests with options for exercise and wellness.
Outdoor Pool
This hotel offers a heated outdoor pool, providing a comfortable swimming experience year-round. The pool area is a pleasant spot for guests to relax and unwind.
3 Star
Golf
Honeymoon
Dog Friendly
Heated Pool
Room Types
Double Room with Two Double Beds and Accessible Shower - Disability AccessFeaturing a roll-in shower, this double room includes a flat-screen TV, iPod docking station, and bathroom grab bars.
Double Room with Two Double Beds and Accessible Tub - Disability AccessFeaturing a mobility-accessible tub, this double room includes a flat-screen TV, iPod docking station, and bathroom grab bars.
King Room with Accessible Shower - Disability AccessFeaturing a roll-in shower, this king room includes a flat-screen TV, iPod docking station, and bathroom grab bars.
King Room with Accessible Tub - Disability AccessFeaturing a mobility-accessible tub, this king room includes a flat-screen TV, iPod docking station, and bathroom grab bars.
Double Room with Two Double BedsThis room features a flat-screen TV, tea and coffee-making facilities, and an iPod docking station.
King RoomThis room features a flat-screen TV, tea and coffee-making facilities, and an iPod docking station.
King SuiteThis spacious room includes a separate work area, a flat-screen TV, and ironing facilities.
King SuiteFeaturing floor-to-ceiling windows, this king suite includes a seating area with a sofa. A desk is provided, as is a private bathroom, iPod docking station, and tea and coffee-making facilities.
VIP King SuiteThis suite features a seating area with a sofa and flat-screen TV. An iPod docking station, private bathroom, and tea making facilities are also provided.
Deluxe King RoomOffering more space than the standard king room, this guestroom features a flat-screen TV, tea and an iPod docking station.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Located in the heart of downtown Miami, the Hyatt Regency boasts an exceptional location that consistently impresses guests. Its proximity to Bayside Market Place, Brickell City Centre and a variety of restaurants, shops and public transportation options, including the Metromover station, ensures convenience for both business and leisure travelers. Guests appreciate being able to walk to popular attractions such as the Bay port area, Brickell neighborhood and scenic river walk, all while enjoying the vibrant, safe and socially engaging surroundings.
The hotel’s central positioning offers amazing views of the city, river and bridge, contributing to a pleasant and memorable stay. The close proximity to the airport and various main attractions makes it an ideal choice for returning rental cars and exploring the city easily. The spacious, clean rooms and friendly, attentive staff further enhance the experience, making it a perfect stay for activities in the city and beyond.
Overall, the Hyatt Regency Miami stands out for its optimal geographic location, providing easy access to the whole city, catering to various needs and offering an incredible setting right in the middle of Miami’s bustling downtown.
Breakfast
The breakfast experience at the Hyatt Regency Miami offers a mix of opinions from guests with a strong focus on its high quality but also its high price. Many reviews praise the breakfast buffet for being fabulous with large and diverse selections that are well-seasoned and delicious. Service at the breakfast buffet is often highlighted as very good with some guests describing it as sensational.
However, several guests have mentioned that the cost of breakfast is quite high with prices frequently cited around $40 per person. This has led to some dissatisfaction with reviews indicating that the cost is outrageous and not justified by the experience. Additionally, the hotel does not include breakfast in its rates, which has further disappointed some guests.
While a few guests noted inefficient service and long waiting times, others have praised the breakfast as a highlight of their stay. There are also comments suggesting that it might be worthwhile to explore nearby cafes or bars for a more affordable breakfast option. Overall, while the quality and selection at the breakfast buffet receive commendation, the accompanying price tag is a common point of contention among guests.
Dinner
The dinner experience at Hyatt Regency Miami receives mixed reviews. Positively, numerous guests commend the food quality, highlighting that meals were very good at night and that the grille food was enjoyable. While the bar area is noted for its friendly servers and pleasant atmosphere, some reviewers feel the prices for food and drinks are somewhat high. The restaurant itself garners appreciation for its ambiance and service, described as "amazing" by a few diners.
However, criticisms include a limited menu, which some guests found unappealing and unappetizing. Cleanliness issues were also noted occasionally, impacting the overall dining experience. While some patrons received complimentary dinners, the overall sentiment suggests that although the food, especially the drinks, sometimes excelled, improvements in variety and cleanliness could enhance the dining experience significantly.
Rooms
The rooms at the Hyatt Regency Miami are generally praised for their cleanliness and spaciousness, which many guests found comfortable and ideal for their stay. The large rooms with great views add a delightful touch to the experience, though some rooms are noted to be dated and in need of renovation. Comfortable beds and well-maintained amenities ensure a decent level of comfort despite the age of the furnishings.
Bathrooms, however, tend to be small and outdated with some fixtures positioned awkwardly. The decor is also mentioned as being from a bygone era, which detracts slightly from the overall appeal of the rooms. Noise from other guests can be an issue due to thin walls and rooms lack soundproofing.
Location-wise, the hotel scores highly, being situated close to main attractions and the Bayside Marketplace. Despite some drawbacks such as the need for updates and occasional maintenance issues, like cracked windows or cleaning lapses, the rooms offer a satisfactory blend of space and basic comfort that align with the network's standards. Some guests felt the overall experience did not match the four-star rating, citing the outdated decor and amenities as the primary reasons. Nonetheless, for a conveniently located and clean stay, the Hyatt Regency Miami serves its purpose well.
Beds
The beds at the Hyatt Regency Miami have received a range of feedback from guests, but many reviews highlight a positive experience. Numerous guests have described the beds as very comfortable with comfortable mattresses and clean surroundings frequently mentioned. The rooms are often noted for their cleanliness and spaciousness, further contributing to a restful stay. While there are mentions of additional features like sleeping sofas and queen-sized and full-sized beds, some guests feel that the beds are too hard and could be softer. Issues with bed dips where people sleep, flat pillows and the occasional small or old bed were also noted. Despite these variances, the consensus leans towards a generally comfortable sleeping arrangement with specific praises for double beds and mini fridges in rooms enhancing the overall guest experience.
Cleanliness
The cleanliness of the Hyatt Regency Miami receives high praise from guests with many highlighting that the rooms and property are neat, clean and well-maintained. Visitors frequently mention the rooms are spotless, emitting a pleasant clean scent and are equipped with all necessary facilities. Several reviews compliment the hotel's commitment to cleanliness, even during the pandemic with effective daily room cleaning making a notable impression.
The staff's professionalism and friendliness further enhance the experience, contributing to an overall pleasant stay. Guests appreciate the efficiency of the room cleaning service and the helpfulness of the housekeepers. Additionally, the front desk and valet parking staff are often described as polite and welcoming.
Despite some minor remarks about spotty cleaning efforts and occasional issues like musty carpets and bathroom cleanliness, the recurring theme remains positive. The Hyatt Regency Miami manages to uphold a high standard of hygiene in a well-located spot near city center amenities, making it a reliable choice for travelers who prioritize cleanliness and good service.
Staff
The staff at Hyatt Regency Miami consistently receive high praise from guests for their exemplary service and professionalism. Across multiple reviews, the prevailing sentiment highlights the staff as courteous, accommodating and exceptionally helpful. Guests frequently describe the team as very friendly, super nice and attentive with many noting the prompt and excellent service provided, particularly by the front desk and reception staff. Employees are described as top-notch, professional and willing to address any inconveniences swiftly. While some minor criticisms about specific areas like El Market exist, the overall impression is overwhelmingly positive. Housekeeping and porters also receive commendations for their attentiveness. Guests appreciate the courteous and friendly nature of all staff members, who go out of their way to ensure a pleasant stay, including attentive practices in line with Covid-19 guidelines.
Wi-Fi
At the Hyatt Regency Miami, the WiFi receives mixed feedback from guests. Many appreciate the great WiFi access throughout the hotel and find it functional and safe. However, there are also instances where the connection is described as poor and spotty with some areas lacking coverage altogether. While the hotel offers free WiFi, some guests note that it can be unreliable with issues such as difficulty in maintaining a stable connection. Overall, the experience seems to vary with some guests enjoying seamless connectivity while others face challenges.
Gym
The gym at Hyatt Regency Miami has received mixed feedback from guests. While it benefits from a spacious area, some guests have noted that the gym is comparably small with some even describing it as the size of a bathroom. Despite its size, many have found it well-kept and adequately equipped. However, a few guests found it a bit outdated and lacking in certain facilities like pull-up bars. Despite its limitations, the fitness center appears to be sufficient for basic workout needs and contributes to the overall amenities offered by the hotel.
Pool
The Hyatt Regency Miami's pool area has generated mixed impressions from guests with several positive remarks highlighting enjoyable experiences, especially for children and adequacy in providing sunbeds. Some guests described the pool as lovely and functional, complementing the overall appeal of the amenities alongside the gym. However, recurring criticisms include the pool’s small size, which seems inadequate for a hotel of its stature. Additionally, there are recurring calls for modernization and overall improvements to the pool area, suggesting it lacks the expected quality of a Hyatt hotel. The surrounding facilities, such as the gym, also were noted to need enhancements. While the pool area offers a mix of shaded and sunny spots, providing comfort for various preferences, it evidently requires updates to meet guest expectations fully.
Parking
The parking situation at the Hyatt Regency Miami receives mixed feedback from guests. On the positive side, the hotel offers both public and valet parking options, which some guests found convenient and appreciated. The valet service in particular was noted for being polite and independent in handling guests' needs. The hotel’s location is a major plus, being within safe walking distance to lively areas like Brickell and Bayside, which adds value to the overall experience.
However, there are several recurring concerns regarding the cost and convenience of parking. Many guests noted that the parking fees, whether for self-parking or valet, are excessively high with self-parking at $40 and valet parking at $45 per night. Some also mentioned that the parking garage is far from the property and involves a long walk, which can be challenging. Additionally, there were comments about the parking facilities needing more options and the process being problematic, particularly with long wait times for valet services.
In summary, while the Hyatt Regency Miami offers valuable parking options and is situated in an excellent location, guests should be prepared for high parking costs and some inconvenience regarding the distance and accessibility of parking facilities.
3 Star
Hyatt Regency Miami offers a decent three-star hotel experience that meets basic expectations. While the service is rated at an average of 3 out of 5, there are no major complaints during the stay. Guests found the hotel to be nice and clean with all amenities easily accessible and some added services provided. However, some aspects of the facilities are considered old and neglected with occurrences of noise. Overall, while the hotel is advertised as a four-star establishment, it delivers more of a three-star experience. Some feel that certain offerings are overpriced compared to the level of service and facilities provided.
Business
The Hyatt Regency Miami is well-regarded for its suitability for business travelers, offering spacious and comfortable rooms that ensure a restful stay. The hotel's business-oriented facilities, including a well-equipped business center and a commendable conference center, make it a practical choice for professionals. While the conference rates are considered acceptable and the overall atmosphere is extremely comfortable, guests have noted occasional busyness and some instances of unresponsiveness regarding refund requests. There have also been reports of limited assistance in the business center. Despite these minor drawbacks, the hotel remains a favored option for those visiting Miami for business purposes, combining comfort with practicality.
FAQ
Yes, Hyatt Regency Miami has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hyatt Regency Miami.
Yes, Hyatt Regency Miami welcomes dogs.
Yes, parking facilities are available at Hyatt Regency Miami.
