The Ritz-Carlton Coconut Grove, Miami
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Summary of reviewsThe Ritz-Carlton Coconut Grove, Miami is a luxurious hotel with comfortable and spacious rooms. Guests have praised the comfort of the beds and some have posted breathtaking photos of the Miami skyline from their rooms. While some guests have commented on the lack of amenities and low water pressure in the shower, overall the rooms are clean and comfortable. The staff at the hotel is professional, attentive, courteous and excellent. The hotel manager, Ms. Natalie Wise and the reception manager, Giovanis, are highlighted for their helpfulness and going above and beyond to make guests feel like family. While some guests had negative interactions with staff, the majority expressed their gratitude and appreciation for the kind and helpful staff at The Ritz-Carlton Coconut Grove, Miami.
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Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
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About The Ritz-Carlton Coconut Grove, Miami
Guest Reviews
If you're looking for a luxurious stay in Miami, The Ritz-Carlton Coconut Grove has some great rooms to offer. Guests have raved about the comfort of the rooms with several reviewers mentioning the comfort of the bed specifically. Though some guests have commented on the need for updated mattresses, overall the rooms have been described as clean and comfortable. The size of the room is also a plus with several reviewers praising the spaciousness. While some reviewers didn't enjoy the view from their balcony, others have posted breathtaking photos of the Miami skyline from their rooms. The only downsides mentioned were the lack of amenities with no slippers or shoehorn provided and an empty fridge like in a cheap roadside motel. Additionally, a few guests commented on the low water pressure in the shower. Despite these minor complaints, the rooms at The Ritz-Carlton Coconut Grove are sure to make your Miami stay a comfortable one.
The Ritz-Carlton Coconut Grove, Miami's staff is what sets this hotel apart from the rest. Guests consistently remark positively on the staff, describing them as professional, attentive, courteous and excellent. The hotel manager, Ms. Natalie Wise, is highlighted for her professionalism and helpfulness. The reception manager, Giovanis, is also singled out for going above and beyond to make guests feel like family. However, not all interactions with staff were positive, as one guest stated that the girl at the front desk was clueless. Additionally, some guests felt that the staff's friendliness and helpfulness could have been improved, particularly in regards to location and counter service. But overall, the majority of guests expressed their gratitude and appreciation for the kind and helpful staff at The Ritz-Carlton Coconut Grove, Miami.
Yes, The Ritz-Carlton Coconut Grove, Miami has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Ritz-Carlton Coconut Grove, Miami.
No, The Ritz-Carlton Coconut Grove, Miami doesn't allow dogs.
No, parking facilities aren't available at The Ritz-Carlton Coconut Grove, Miami.
Yes, The Ritz-Carlton Coconut Grove, Miami has a gym.