Super 8 by Wyndham Middletown offers a convenient and accessible location just off the highway, which guests appreciate for its proximity to various restaurants, stores and attractions like Legoland. Despite being close to bustling areas, the hotel maintains a quiet ambiance. The staff at the hotel receives commendations for their friendliness and professionalism with many guests experiencing accommodating and courteous service from both the front desk and housekeeping.
However, reviews of breakfast options are predominantly negative with guests expressing disappointment over the lack of a substantial meal despite expectations set by advertisements. A basic paper bag with low-quality items such as a muffin, apple and juice is provided, leading many to feel misled and unsatisfied.
The rooms receive mixed feedback. While some guests find them clean and appreciate amenities like in-room refrigerators, others report significant issues with cleanliness and maintenance, including dirty bedding, stained carpets, unpleasant odors and outdated fixtures. The condition and upkeep of the rooms require attention with many guests feeling that the overall quality does not justify the prices.
Cleanliness throughout the property is a recurrent concern with multiple reviews highlighting dirty carpets, unpleasant smells and poorly maintained bathrooms. Though the exterior is described as clean and inviting, the interior conditions sharply contrast, pointing to a need for comprehensive cleaning and updates.
Guest experiences with the beds are varied. While some find the beds comfortable and conducive to a good night's sleep, others complain about hard mattresses, feeling springs, stained bedding and even bed bugs, indicating inconsistency in the quality of bedding.
In summary, while Super 8 by Wyndham Middletown benefits from a strategic location and positive staff interactions, improvements are needed in room maintenance, cleanliness and breakfast offerings to enhance the overall guest experience.
Dog Friendly
This hotel is listed as a pet-friendly hotel in Orange County. Super 8 hotels generally accommodate pets. This location offers basic accommodations for travelers with pets.
Accessible
Room Types
Double Room with Two Double Beds and Bath Tub - Mobility Accessible/Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a TV, a safe deposit box and heating. The unit offers 2 beds.
King Room with Bath Tub - Mobility Accessible/Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a safe deposit box, heating, as well as a TV. The unit offers 1 bed.
Studio King Suite - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a TV, a safe deposit box and heating. The unit has 1 bed.
King Room - Non-SmokingFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room is air-conditioned and has a TV, a safe deposit box and heating. The unit has 1 bed.
Double Room with Two Double Beds - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a safe deposit box, heating, as well as a TV. The unit offers 2 beds.
Guest Reviews
4.4
Rated
Review Summaries
Location
Super 8 by Wyndham Middletown boasts a prime location, drawing praise for its convenience and accessibility. Nestled just off the highway, it provides easy access to a variety of restaurants, stores and essential amenities like grocery stores and Starbucks. The location is particularly appreciated for being quiet despite its proximity to bustling areas. It's close to several attractions, including events and popular spots like Legoland, making it an ideal choice for travelers. The hotel staff receives positive mentions for their friendly service. The rooms and overall premises are noted for their cleanliness and pet-friendly policy, offering a comfortable stay at a decent price point. Overall, the strategic placement of this hotel ensures guests have everything they need within easy reach, enhancing their overall experience.
Breakfast
The reviews for breakfast at the Super 8 by Wyndham Middletown are overwhelmingly negative. Despite breakfast being advertised, guests frequently mentioned that there was no traditional breakfast available. Instead, a basic paper bag containing low-quality food items such as a muffin, an apple and juice was provided. Many guests expressed disappointment and felt misled, expecting a more substantial offering. The complimentary coffee was described as only warm. The overall sentiment is that the breakfast service falls short of expectations with several guests advising that it was poor in quality and not worth the money.
Rooms
The rooms at Super 8 by Wyndham Middletown have received mixed feedback. While some guests found their rooms to be very clean upon check-in, others noted significant areas needing improvement and maintenance. Cleanliness issues like dirty bedding, stained carpets and grungy bathrooms were frequently mentioned. Multiple guests reported unpleasant odors ranging from cigarette smoke to stale air and some rooms even smelled of dog or had the scent of marijuana wafting through the hallways.
Basic amenities such as the shower and bathroom fixtures often did not meet expectations with some noting that the bathrooms were tight and the plumbing needed repair. In terms of comfort, reviews indicated a considerable inconsistency; while a few found the beds very comfortable, others mentioned outdated, hard mattresses where springs could be felt, along with dirty or stained bedspreads.
Despite these drawbacks, there were mentions of certain conveniences like having refrigerators in the rooms. However, considering the overall condition and maintenance of the rooms, many felt that the prices charged were too high. The ambiance of the accommodation was less than ideal for some, as noise from other guests was audible through thin walls and the entire building seemed to require more comprehensive improvements.
Beds
At 'Super 8 by Wyndham Middletown,' the bed experiences are quite varied, drawing a range of reactions from guests. On the positive side, several reviews highlight the beds as comfortable, providing good sleep and guests appreciated their cleanliness. There were mentions of friendly staff which complemented the cozy bedding experiences.
However, not all feedback was favorable. Some guests found the beds too hard or uncomfortable with complaints about mattresses being comparable to sleeping on hardwood floors and even some instances of feeling the springs through the mattress. Reports of bed bugs and stained or damaged bedding detracted from the overall experience for some. Additionally, there are mentions of the beds being smaller than advertised, contributing to discomfort for some visitors. While there are certainly commendable aspects, consistent quality and attention to bed comfort appear to be areas needing improvement.
Cleanliness
Super 8 by Wyndham Middletown faces significant challenges when it comes to maintaining cleanliness and upkeep. Many guests have raised concerns about the overall condition of the property, describing it as outdated and in dire need of renovations. Several reviews highlight the unpleasant odors that permeate the rooms and hallways with specific mentions of mold, cigarettes and general mustiness.
The carpets appear to be a recurring issue, often described as dirty, smelly, wet or even ripped and contribute greatly to the negative impressions. The presence of cobwebs, peeling plaster and stained bedding and carpets further detracts from the guest experience. Bathrooms have not been spared either with multiple reviews pointing out dirty fixtures, stained toilets and hair left in corners.
Nevertheless, there are occasional positive remarks about specific aspects. Some guests have found their rooms clean upon check-in and noted the availability of basic toiletries. Also, the outside of the property has been described as clean and inviting, which contrasts sharply with the interior conditions.
In summary, while there are isolated points of cleanliness, the general state of Super 8 by Wyndham Middletown reflects a property urgently in need of comprehensive cleaning and substantial updates.
Staff
The staff at Super 8 by Wyndham Middletown generally receive positive feedback from guests, praising their friendliness and helpfulness. Guests frequently mention that the front desk personnel are very friendly and courteous with some specifically highlighting the accommodating nature of both check-in and check-out experiences. The customer service is often described as outstanding with many staff members noted for their professionalism and personable demeanor.
Positive interactions extend beyond the front desk with the entire staff, including housekeeping, being recognized for their friendliness and helpfulness. Guests appreciate that the staff went out of their way to ensure a pleasant stay, including accommodating special requests and providing a peaceful environment.
While the majority of reviews are positive, there are occasional mentions of rude behavior and minor inconveniences such as housekeeping knocking before check-out and a lack of clear directions to rooms. Despite these few negatives, the overall impression is that the staff at this hotel are dedicated to providing a welcoming and supportive atmosphere for their guests.
FAQ
No, Super 8 by Wyndham Middletown doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Middletown.
Yes, Super 8 by Wyndham Middletown welcomes dogs.
No, parking facilities aren't available at Super 8 by Wyndham Middletown.
No, Super 8 by Wyndham Middletown doesn't have a gym.
