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Summary of reviewsNeptun hotel, situated by a serene lake, is widely praised for its prime location that combines scenic beauty with convenience. Guests highlight the stunning lake views from their balconies, the tranquil ambiance and the close proximity to a sandy beach and recreational opportunities. Its central city location offers easy access to amenities while maintaining a peaceful atmosphere, making it an ideal retreat.
The hotel's restaurant with its large terrace and picturesque lake views enhances the dining experience. Breakfast at Neptun stands out with its delicious, abundant offerings, including a rich buffet, homemade items and quality coffee, receiving high marks for both variety and taste. Dinner is equally commendable with guests enjoying fresh, beautifully presented meals at affordable prices, served promptly and efficiently.
Room reviews are mixed but generally positive, emphasizing cleanliness, spaciousness in some areas and fantastic lake views. Although some rooms and bathrooms are noted as cramped and outdated, the overall comfort and functionality contribute to a satisfying stay. The staff consistently receive high marks for their friendliness, professionalism and excellent service across the hotel.
Cleanliness is frequently praised, though there are a few mentions of areas needing improvement. The staff's warm, helpful nature adds significantly to the positive experience, making guests feel welcome and well-cared for.
While the hotel offers reliable parking facilities and safe bicycle storage, the Wi-Fi service draws criticism for its weak and unreliable connection. Beds receive mostly favorable comments for comfort, although there are occasional issues with creaking, firmness and bedding quality.
In summary, Neptun hotel impresses with its stunning location, excellent dining and welcoming staff, making it a favored choice for visitors seeking a peaceful and scenic getaway by the lake. Areas for improvement include room updates and Wi-Fi reliability, but the overall positive experience leaves guests willing to return. Show more
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Categories
Dog Friendly Bed & Breakfast
This bed and breakfast is located near the beachfront and allows pets. Its central location in Miedzychod makes it a convenient choice.
Bed & Breakfast with Parking
This beachfront bed and breakfast offers free private parking. It is also highly rated and provides access to free WiFi.
3-Star Bed & Breakfast
This beachfront bed and breakfast offers free WiFi and private parking. It is praised for its excellent breakfast and evening menu, with good value for money. The location is scenic, with lake views and proximity to a sandy beach.
Cheap Bed & Breakfast
Small Bed & Breakfast
Room Types
Standard Single RoomA seating area with a flat-screen TV, a desk and a private bathroom are featured in this single room. The unit offers 1 bed.
Single Room with Lake ViewThe single room features a seating area, a wardrobe, a balcony with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Queen RoomA seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.
Twin Room with TerraceThe twin room provides a seating area, a wardrobe, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Double or Twin Room with Lake ViewThe twin/double room features a seating area, a wardrobe, a balcony with lake views as well as a private bathroom boasting a shower.
Triple Room with TerraceThe triple room features a seating area, a wardrobe, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 3 beds.
Triple Room with Lake ViewThe triple room provides a seating area, a wardrobe, a balcony with lake views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Standard Double RoomA seating area with a flat-screen TV, a desk and a private bathroom are available in this double room. The unit has 1 bed.
King Room with Lake ViewThe double room provides a seating area, a wardrobe, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Twin Room with City ViewA seating area with a flat-screen TV, a desk and a private bathroom are available in this twin room.
Standard Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower. This double room has a wardrobe, heating, a flat-screen TV and city views. The unit has 1 bed.
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. This single room has a wardrobe, heating, a flat-screen TV and city views. The unit has 1 bed.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a shower. This single room features a wardrobe, heating, a flat-screen TV and city views. The unit offers 1 bed.
Twin Room with TerraceThe twin room provides a wardrobe, heating, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 2 beds.
King Room with Lake ViewThe double room offers a wardrobe, heating, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.
Twin Room with Lake ViewThe twin room provides a wardrobe, heating, a balcony with lake views as well as a private bathroom featuring a shower.
Twin Room with Lake ViewThe twin room features a wardrobe, heating, a balcony with lake views as well as a private bathroom boasting a shower.
Twin Room with City ViewOffering free toiletries, this twin room includes a private bathroom with a shower. This twin room features a wardrobe, heating, a flat-screen TV and city views.
One-Bedroom ChaletThis chalet features a flat-screen TV. The unit has 4 beds.
One-Bedroom ChaletThis chalet provides a flat-screen TV. The unit offers 4 beds.
Guest Reviews
Location
Nestled by a serene lake, the Neptun hotel boasts a prime location that's repeatedly described as beautiful, peaceful and centrally situated. Guests frequently highlight the stunning views of the lake from their balconies, as well as the advantage of being directly by a sandy beach. The tranquil ambiance and proximity to active recreation opportunities make it an ideal spot for various types of visitors. The hotel's central location in the city provides easy access to amenities while maintaining a quiet and calm atmosphere.
The restaurant, noted for its large terrace and beautiful views over the lake, adds to the property's charm. It's an attractive spot for relaxation, whether dining or simply enjoying the picturesque surroundings. Travelers also appreciate convenient facilities such as bike storage, enhancing its appeal for those looking to explore the area's natural beauty. Overall, the Neptun hotel impresses with its optimal, stunning location, making it a favored choice for visitors seeking a scenic and peaceful retreat by the water.
Breakfast
At the Neptun Hotel, breakfast indeed stands out as a highlight according to multiple guests. The morning offerings are described consistently as very good, delicious and abundant. Freshness and quality are recurrent themes with many guests praising both the variety and the overall taste of the food.
A particular highlight is the rich breakfast buffet, where guests appreciate the plentiful and varied options available daily. The buffet format allows for a broad selection, making it easy for everyone to find something they enjoy. Some guests specifically mention the superb culinary skills of the chef and the pleasant service from the staff, adding to the delightful breakfast experience.
Although breakfast is available only until 9:00 AM, guests still find it very good and satisfying. The inclusion of homemade elements and items like scrambled eggs from real eggs further enhance the meal's appeal. The availability of good quality coffee, including options from an espresso machine, rounds up the positive experience.
Overall, the breakfast at Neptun Hotel is well-received, offering a tasty, fresh and plentiful start to the day, complemented by good service from the staff.
Dinner
'Neptun' hotel offers an exceptional dining experience that has garnered consistent praise from guests. The restaurant's evening meals are particularly noted for their excellence with many describing the food as delicious, fresh and beautifully presented. Guests can enjoy their meals on a large, partly covered terrace that provides a magnificent view of the lake and town, enhancing the overall experience.
Not only is the food tasty, but it's also affordable, balancing quality with value. The menu offers a wide selection of dishes, ensuring there's something to satisfy every palate. Efficiency in service is another highlight with dishes being served promptly without compromising on quality.
The restaurant consistently delivers high-quality, flavorful meals, making it a significant highlight of the hotel's offerings. Whether dining indoors or on the scenic terrace, guests can expect a delightful culinary experience.
Rooms
Neptun offers rooms that have received mixed feedback from guests, though there is a notable emphasis on cleanliness and functionality. Many guests appreciate the fantastic views of the lake that some rooms offer, particularly those with terraces, which appear to be a highlight. Numerous mentions of rooms being clean, comfortable and sufficient for single occupants suggest a level of consistency in basic amenities.
Guests comment positively on the spaciousness and modern renovations of some rooms and bathrooms, indicating that recent updates have been well received. However, there are also mentions of rooms and bathrooms being quite small and cramped with some suggesting acrobatic skill is needed to access the shower. Despite this, the overall sentiment leans towards rooms being simple yet functional with comfortable beds emphasized by several reviewers.
While the furnishings in some rooms appear outdated, the quality-to-price ratio is generally deemed good by guests. There seems to be some inconsistency regarding in-room amenities like kettles and terrace furniture with some rooms lacking these features.
Cleanliness, a welcoming atmosphere and pleasant staff contribute positively to the overall experience at Neptun. Although the hotel shows signs of aging and could benefit from further renovation, guests express a willingness to return, trusting in the value offered and the appealing lake views.
Beds
The beds at Neptun generally receive favorable comments from guests with many praising the comfort and quality of the mattresses. Guests frequently mentioned that the beds provided a good level of comfort and the white bed linens were noted for their cleanliness. Despite this, there were some recurring issues such as some beds creaking with movement and a few reports of hard mattresses. There were also mentions of partially torn bedding and one instance where the metal springs had poked through the mattress. Additionally, some guests found the beds to be moderately comfortable but pointed out that they were narrow and the duvets were too short.
Cleanliness
Neptun has received mixed reviews regarding its cleanliness, but many guests emphasized its positive aspects. The majority describe the rooms and common areas as very clean, tidy and well-maintained with many mentioning the spotlessly clean conditions. The bathrooms are specifically noted for being disinfected and modern, which adds to the overall comfort. Guests appreciated the provided basic amenities and mentioned that the bed linens are clean and white. Despite these positive remarks, some visitors did note issues such as dusty corners, cobwebs and a lack of thorough cleaning in certain areas. While most reviews highlight a high standard of cleanliness, a few suggest room for improvement in maintaining consistent cleanliness throughout the hotel.
Staff
The staff at Neptun hotel receives overwhelmingly positive feedback from guests. Descriptions of the reception team include lovely ladies who are friendly, helpful and understanding. The service overall is characterized as very pleasant with a friendly atmosphere. Guests commend the polite and accommodating nature of the staff, which extends to all areas of the hotel including the restaurant. The staff is noted for their warm smiles, professional service and excellent communication skills with many speaking English fluently. Reviewers appreciate the responsiveness and perfect adaptation of the team to guest needs. The positive sentiments consistently highlight the courteous, helpful and incredibly nice demeanor of the hotel personnel.
Wi-Fi
The guest reviews of Neptun highlight one significant issue regarding the hotel's Wi-Fi service. Although the hotel benefits from an excellent location, the internet service leaves much to be desired. Guests have reported various problems such as weak Wi-Fi range, difficulty in accessing the internet from their rooms and instances where the connection failed to work entirely. While the establishment itself may have strengths, reliable internet access is not one of them.
Parking
Hotel Neptun offers several commendable parking features that set it apart for guests who drive. Guests benefit from parking spaces that are included in the accommodation price, making it a hassle-free addition to their stay. Neptun provides a generous amount of parking directly in front of the hotel, ensuring easy access and ample space. For those traveling with bicycles, the hotel offers a practical and safe storage solution. The added peace of mind comes from knowing that the parking area is monitored, enhancing the overall sense of security for guests' vehicles.