HUP
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Summary of reviewsHUP Hotel is widely praised for its serene and appealing location, offering guests a tranquil environment close to Eindhoven with ample parking. The breakfast experience stands out as a highlight, lauded for its extensive, fresh and varied selection, though it can be busy during peak times. The dinner service receives mixed feedback; while the quality of food is often commended, there is room for improvement in menu variety and service efficiency.
Guest rooms are described as spacious and uniquely decorated, aligning with the hotel’s playful theme. While the rooms are generally comfortable, issues with cleanliness and noise have been noted. Cleanliness is a bit inconsistent with certain areas and amenities requiring more attention to detail.
The friendly and accommodating staff significantly enhance the guest experience with their positive interactions and helpful demeanor making stays enjoyable. HUP’s spa facilities are a major draw with high marks for cleanliness and quality, although some suggest minor improvements.
The gym and sports facilities receive enthusiastic praise for their comprehensiveness and accessibility, providing a range of activities that appeal to fitness enthusiasts. The pool area, though smaller and sometimes cooler than expected, offers a pleasant complement to the hotel’s other facilities.
HUP’s tennis facilities are particularly appreciated for their quality and variety. Parking is convenient and generally affordable, although greater clarity on charges is desired by some guests.
Families find HUP Hotel to be an exceptional destination, thanks to its wide array of kid-friendly activities and sports options. The hotel’s infrastructure and staff support a fun and relaxing stay for both children and parents, making it highly recommended for family vacations.
In summary, HUP Hotel combines a charming location, excellent amenities and friendly service to create a delightful experience, especially for families and sports enthusiasts. However, attention to cleanliness, food service and noise control could further improve the guest experience.
Categories
Guest rooms are described as spacious and uniquely decorated, aligning with the hotel’s playful theme. While the rooms are generally comfortable, issues with cleanliness and noise have been noted. Cleanliness is a bit inconsistent with certain areas and amenities requiring more attention to detail.
The friendly and accommodating staff significantly enhance the guest experience with their positive interactions and helpful demeanor making stays enjoyable. HUP’s spa facilities are a major draw with high marks for cleanliness and quality, although some suggest minor improvements.
The gym and sports facilities receive enthusiastic praise for their comprehensiveness and accessibility, providing a range of activities that appeal to fitness enthusiasts. The pool area, though smaller and sometimes cooler than expected, offers a pleasant complement to the hotel’s other facilities.
HUP’s tennis facilities are particularly appreciated for their quality and variety. Parking is convenient and generally affordable, although greater clarity on charges is desired by some guests.
Families find HUP Hotel to be an exceptional destination, thanks to its wide array of kid-friendly activities and sports options. The hotel’s infrastructure and staff support a fun and relaxing stay for both children and parents, making it highly recommended for family vacations.
In summary, HUP Hotel combines a charming location, excellent amenities and friendly service to create a delightful experience, especially for families and sports enthusiasts. However, attention to cleanliness, food service and noise control could further improve the guest experience.
Hotel near Golf Courses
HUP is located within 3 km of a golf course. The hotel also features indoor golf facilities, including a golf simulator and indoor mini golf.
Family Friendly Hotel
HUP is designed with sports and activities in mind, making it a good fit for active families. The hotel provides facilities for various sports, ensuring an engaging experience for both kids and adults.
Dog Friendly Hotel
This hotel is dog-friendly. It provides a sporty and active environment, welcoming dogs in its lobby and sports bar, and is close to the Strabrechtse Heide for dog walks.
Hotel with Swimming Pool
This hotel is tagged as a family-friendly hotel with a swimming pool. It is a great option for families looking for accommodation with pool facilities.
Heated Pool Indoor Pool
Hotel with Gym
This hotel is tagged as a sport hotel and is therefore expected to have fitness ammenities. It is located in Mierlo.
Hotel with Tennis Courts
The tennis facilities at this hotel receive high praise for their quality and variety. It boasts superb tennis courts within a multifunctional hall that also offers squash and badminton.
Hotel with Indoor Pool
HUP boasts one of the largest hotel leisure centers in Europe, which includes a heated indoor pool. Guests can also enjoy extensive wellness facilities like a Jacuzzi and saunas, complementing the swimming experience.
Hotel with Heated Pool
Known for its excellent swimming pool and sports facilities, making it ideal for active guests. Provides a family-friendly environment with amenities catering to both relaxation and recreation.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Guest Reviews
HUP Hotel is situated in a quiet and beautiful location that provides a relaxing environment for its guests. It's conveniently close to Eindhoven, making it an excellent base for exploring the area. The hotel exudes charm and fun, enhancing the overall experience. With a substantial parking facility nearby (€5 per night), guests can easily access the hotel. While it's a bit far from Amsterdam, a mere 12-minute drive to Eindhoven ensures connectivity to essential services. However, it's worth noting that having a car is beneficial due to its somewhat secluded setting.
HUP Hotel receives overwhelming praise for its breakfast offerings with descriptors such as excellent, delicious and fantastic frequently appearing in guest reviews. Guests appreciate the extensive, varied selection available, highlighting live cooking stations where fresh pancakes, fried eggs and other delicacies are prepared on-site. The breakfast buffet is noted for its generosity and inclusivity with a wide variety of sweet and savory options catering to diverse palates. Many guests underline the freshness and quality of the food, including balanced choices with fruit, cereal and nuts.
Despite the positive feedback on the food quality, some reviews mention organizational challenges. Breakfast service can be chaotic and busy, especially during peak times, leading to occasional shortages of items like bread rolls or yogurt. However, the variety and ample food choices generally compensate for these issues, making it a highlight for most visitors.
Guests particularly appreciate the inclusive nature of the breakfast, often included in the room price and commend the friendly and accommodating staff. Overall, HUP Hotel's breakfast earns high marks for its variety, quality and the sheer abundance of options, positioning it as a standout feature of the hotel stay.
HUP hotel's dining experience is a mixed bag with notable highs and some unfortunate lows. Guests have praised the food quality in the bar and the restaurant, often describing it as delicious and very tasty. Options for children are particularly well-received with many finding the menu kid-friendly. The concept of grilling is highlighted as a fun and cozy dining experience and specific dishes like the tomato soup have been singled out for their great taste.
However, a recurring theme is the limited menu options for both lunch and dinner, which some find disappointing, particularly for a venue catering to a sports-oriented clientele. There are mentions of high prices with many feeling the cost doesn’t always match the food quality. Issues with food preparation, such as overcooked pasta, soggy pizza and bland flavors, have been noted and there are occasional discrepancies between what was ordered and what was received.
Service at the restaurant can be hit-or-miss with some staff appearing overwhelmed or inattentive. Wait times for food can be long and there have been instances where the food did not meet guests' expectations, particularly during peak times like Christmas. On the plus side, the food is generally fresh and healthy, although repetitiveness is mentioned in the breakfast offerings.
Overall, while there are many positive remarks about HUP's dining, the restaurant could benefit from expanding its menu variety and improving some aspects of food quality and service to enhance the overall guest experience.
The guest reviews for the rooms at HUP Hotel highlight a mix of positive and negative experiences. On the positive side, visitors describe the rooms as spacious, beautiful and uniquely furnished with creative and playful decor that aligns well with the hotel's overall concept. Many guests found the beds to be comfortable and appreciated the modern amenities provided. The rooms often received praise for being very large, suitable for families and featuring nice bathrooms with amenities like large walk-in showers.
Several rooms were noted to be especially comfortable, clean upon initial inspection and finely decorated, often with a sports theme. The hotel appears to offer a variety of room types that fit the needs of different group sizes, including well-equipped family rooms and spaces with functional layouts for up to four people.
However, there were significant concerns about cleanliness and maintenance. Multiple reviews mentioned issues such as dusty conditions, dirty carpets, unclean bathrooms and even specific problems like cobwebs, mold and dirty dishes left behind from previous occupants. The noise levels in some rooms were also problematic for several guests, which detracted from their overall experience.
In summary, while the rooms at HUP Hotel are generally spacious, creatively decorated and comfortable, attention to cleanliness and noise control needs improvement to enhance the guest experience further.
HUP offers a mixed experience when it comes to their bedding. On the bright side, many guests found the beds to be very comfortable with good beds, comfy and luxurious experience contributing to a good night's sleep. Some even highlighted the comfortable bedding, indicating an attempt to provide a pleasant stay.
However, a significant number of guests noted issues that detracted from their comfort. The most common complaint was about the beds being too soft, which wasn't to everyone's preference. Some beds were described as completely worn out, tragically uncomfortable or creaking when turning around. There were also repeated mentions of short fitted sheets and beds not being properly made, which impacted the overall experience. Concerns about cleanliness were also raised with instances of dry blood stains, mysterious stains on various surfaces and a bed with a strong cigarette smoke scent.
Additionally, some specifics like pillows not being firm, mattresses lacking protectors and instances of mattresses needing renewal were pointed out. There were occasional logistical issues, such as the lack of availability of double beds and uncomfortable sofa beds that still needed attention. Despite the efforts of friendly cleaning staff, these recurring bedding problems significantly affected guest satisfaction.
HUP receives mixed reviews concerning the cleanliness of its facilities with many guests praising its overall tidiness while others point out specific areas that need improvement. The rooms are often described as clean and tidy and some reviews highlight the hotel as very clean overall. Particularly, the spa and common areas receive favorable comments on their cleanliness.
However, several guests mentioned issues such as dusty rooms, cobwebs and insufficient bathroom cleaning. There are complaints about mold, hair from previous guests and unclean showers. Some noted that the cleanliness in the breakfast room and hallways was subpar and the tables in the lobby and common areas were not regularly cleared.
Deferred maintenance also seems to be an issue with mentions of stained carpets, sticky surfaces and scratched glasses. The sports area and certain communal spaces are described as quite worn out and some parts of the hotel feel musty and not very clean, including under beds and behind toilets.
Despite these concerns, many families have enjoyed their stays, particularly appreciating the clean rooms and extensive entertainment options available. However, it appears the cleanliness and hygiene could use some consistent attention, considering the numerous detailed comments on these aspects. Overall, while HUP offers a generally positive environment for visitors, it stands to benefit from more rigorous and regular cleaning standards to meet all guests' expectations.
The staff at HUP hotel has garnered consistently positive feedback from guests. Described as friendly, super friendly and extremely friendly, the team stands out for their accommodating and helpful demeanor. Their professionalism and customer-oriented approach shine through with many guests noting how staff members are attentive, polite and genuinely hospitable. The hotel appears to foster a warm and welcoming atmosphere, making families and children feel especially comfortable thanks to its child-friendly environment and staff who oversee various activities, ensuring inclusivity.
The reception and general service are often highlighted for their friendliness and positivity, though there are isolated mentions of organizational hiccups and occasional slow service at the bar. The restaurant staff received mixed reviews with some guests appreciating the helpful and smiling service, while others found it below average or noted communication challenges due to language barriers.
Overall, the dedication of the staff to their duties and their cheerful interactions significantly enhance the guest experience at HUP, creating a lively and hospitable atmosphere that leaves a lasting impression.
HUP's spa facilities receive considerable praise from guests, who frequently highlight the overall excellence and high standards of the wellness area. Visitors describe the spa section as very good and wonderful with specific mentions of a relaxing sauna and hot tub that surpass expectations. The complex itself is noted for its cleanliness and friendly staff, enhancing the overall positive experience.
Despite the abundance of positive remarks, some areas are identified for improvement. Guests suggest introducing bathing suit hours for the sauna and spa and point out occasional restrictions on the pool, gym and spa as minor drawbacks. Additionally, a few reviewers note that the wellness area could benefit from some renovation and mention the paid parking requirement as a slight inconvenience.
The spa's diverse facilities, including whirlpools, rocking chairs in the lounge and spacious saunas, receive commendations. The massages offered are recognized as particularly nice, complemented by the kindness of the staff. While the pool generates mixed feedback regarding its size and temperature, it nonetheless contributes positively to the overall spa experience.
In summary, HUP's spa is a standout feature praised for its cleanliness, friendly staff and a range of relaxing amenities, though some aspects such as pool temperature and facility renovations could be enhanced.
Travel enthusiasts visiting 'HUP' will be impressed by the hotel's exceptional gym and extensive sports facilities. Highlighted frequently in guest reviews, the gym stands out as particularly noteworthy, being described as large, well-equipped and easily accessible. The range of facilities extends beyond just the gym, offering an excellent fitness room, a sports hall and even a pool. Guests can enjoy a variety of activities including fitness and yoga with the added benefit of awesome trainers to enhance their workout experience. Despite minor issues with early closing times and some inflexibility, the overall feedback is overwhelmingly positive, praising the excellent setup for maintaining an active lifestyle.
HUP Hotel's pool area received mixed feedback from guests with many noting positive aspects and a few pointing out areas for improvement. The pool was frequently described as good, clean and nice with some guests particularly enjoying the sauna, whirlpool and hot tub for a relaxing experience. Families seemed to have a great time, especially with additional amenities such as MonkeyTown, the cinema and the giant slide complementing the pool experience. However, some reviewers mentioned that the pool was on the smaller side and colder than expected, which was a disappointment for those anticipating a larger, warmer swimming area. The pool opening hours were also not always convenient and there were occasional issues with towel availability. Despite these concerns, the pool area, along with the gym, provided a satisfying and delightful experience for many guests.
The tennis facilities at HUP receive high praise from guests for their variety and quality. The hotel boasts superb tennis courts within a multifunctional hall that offers various sports, including squash and badminton. For those who enjoy tennis, the experience is particularly enjoyable with many guests noting the availability of additional courts and other amenities. The presence of a table tennis court adds to the appeal, providing diverse options for sports enthusiasts. Just be mindful that at certain times, such as 6 o'clock, availability might be limited to one tennis court.
HUP offers ample and spacious parking options conveniently close to the hotel, making it easy for guests to access. The parking facility is large and caters to the needs of its visitors with an overnight parking fee considered affordable by many. Despite the extensive parking area, some guests feel that the charging policies could be clearer and that parking should be free given the location. Overall, the availability and proximity of the parking make it a convenient choice for hotel guests.
HUP is an ideal destination for families seeking a blend of relaxation and physical activity. The hotel features amazing facilities that cater to both children and adults, making it perfect for family vacations. Kids will be thrilled with the wide range of activities and the child-friendly environment, allowing parents to relax knowing their children are entertained and safe. From pools to play areas and sports facilities, there is plenty to keep young guests engaged.
The hotel’s concept is particularly appealing to children, offering an enjoyable and entertaining stay with no room for boredom. There are numerous sports activities tailored to different age groups, ensuring that kids of all ages have something to enjoy. The hotel infrastructure supports a variety of family-oriented activities, creating a paradise for children and providing parents with peace of mind.
The accommodations are great and there's something for everyone, making it ideal for multi-day stays. The friendly staff and the hotel's emphasis on child-friendliness further enhance the overall experience. Whether it's the well-designed play areas, the child-centric menus or the spacious environments, HUP ensures that families have a memorable and fun-filled stay. Overall, the hotel comes highly recommended for families looking for an active, yet relaxing, getaway.
HUP is described as a four-star hotel with an extensive array of sports facilities and frequent updates aimed at improving the infrastructure. The energy in the hotel is cited as very good, contributing to an overall positive atmosphere. While some guests feel the hotel lives up to its four-star rating and consider it an excellent experience, others are less convinced, mentioning that the establishment could feel worn down and not entirely up to four-star standards. Overcrowding during peak times is also noted. Despite these occasional criticisms, the hotel maintains a generally positive reputation among guests.
HUP receives praise for its business-oriented facilities and convenient location, making it a suitable choice for business travelers and conferences. Guests have positively remarked on the good business facilities and wonderful meeting rooms, noting that it is a great place for business meetings, especially for those catching business flights. However, some reviews mention that the overall experience is not entirely tailored for the business audience with specific mentions of the lack of things to do for extended business stays and checking in and out times being less flexible. While there is some criticism regarding the reception service not being particularly friendly, the sports bar facilities add a nice touch for relaxation after a busy day.
HUP's indoor pool gathers consistent praise for being a top-notch facility that guests genuinely enjoy. The warm, sizable pool is noted for its appealing temperature and comfort, making it a pleasant spot for relaxation. Guests appreciate the additional features like the whirlpool and other modern amenities, which enhance the overall swimming experience. Families particularly commend the indoor attractions, highlighting the fantastic indoor playground and comfy sports facilities that offer ample entertainment for children and adults alike. The pool’s overall design and maintenance contribute to its popularity, ensuring a satisfying visit for all ages.
Location Show Map
Location
Breakfast
Despite the positive feedback on the food quality, some reviews mention organizational challenges. Breakfast service can be chaotic and busy, especially during peak times, leading to occasional shortages of items like bread rolls or yogurt. However, the variety and ample food choices generally compensate for these issues, making it a highlight for most visitors.
Guests particularly appreciate the inclusive nature of the breakfast, often included in the room price and commend the friendly and accommodating staff. Overall, HUP Hotel's breakfast earns high marks for its variety, quality and the sheer abundance of options, positioning it as a standout feature of the hotel stay.
Dinner
However, a recurring theme is the limited menu options for both lunch and dinner, which some find disappointing, particularly for a venue catering to a sports-oriented clientele. There are mentions of high prices with many feeling the cost doesn’t always match the food quality. Issues with food preparation, such as overcooked pasta, soggy pizza and bland flavors, have been noted and there are occasional discrepancies between what was ordered and what was received.
Service at the restaurant can be hit-or-miss with some staff appearing overwhelmed or inattentive. Wait times for food can be long and there have been instances where the food did not meet guests' expectations, particularly during peak times like Christmas. On the plus side, the food is generally fresh and healthy, although repetitiveness is mentioned in the breakfast offerings.
Overall, while there are many positive remarks about HUP's dining, the restaurant could benefit from expanding its menu variety and improving some aspects of food quality and service to enhance the overall guest experience.
Rooms
Several rooms were noted to be especially comfortable, clean upon initial inspection and finely decorated, often with a sports theme. The hotel appears to offer a variety of room types that fit the needs of different group sizes, including well-equipped family rooms and spaces with functional layouts for up to four people.
However, there were significant concerns about cleanliness and maintenance. Multiple reviews mentioned issues such as dusty conditions, dirty carpets, unclean bathrooms and even specific problems like cobwebs, mold and dirty dishes left behind from previous occupants. The noise levels in some rooms were also problematic for several guests, which detracted from their overall experience.
In summary, while the rooms at HUP Hotel are generally spacious, creatively decorated and comfortable, attention to cleanliness and noise control needs improvement to enhance the guest experience further.
Beds
However, a significant number of guests noted issues that detracted from their comfort. The most common complaint was about the beds being too soft, which wasn't to everyone's preference. Some beds were described as completely worn out, tragically uncomfortable or creaking when turning around. There were also repeated mentions of short fitted sheets and beds not being properly made, which impacted the overall experience. Concerns about cleanliness were also raised with instances of dry blood stains, mysterious stains on various surfaces and a bed with a strong cigarette smoke scent.
Additionally, some specifics like pillows not being firm, mattresses lacking protectors and instances of mattresses needing renewal were pointed out. There were occasional logistical issues, such as the lack of availability of double beds and uncomfortable sofa beds that still needed attention. Despite the efforts of friendly cleaning staff, these recurring bedding problems significantly affected guest satisfaction.
Cleanliness
However, several guests mentioned issues such as dusty rooms, cobwebs and insufficient bathroom cleaning. There are complaints about mold, hair from previous guests and unclean showers. Some noted that the cleanliness in the breakfast room and hallways was subpar and the tables in the lobby and common areas were not regularly cleared.
Deferred maintenance also seems to be an issue with mentions of stained carpets, sticky surfaces and scratched glasses. The sports area and certain communal spaces are described as quite worn out and some parts of the hotel feel musty and not very clean, including under beds and behind toilets.
Despite these concerns, many families have enjoyed their stays, particularly appreciating the clean rooms and extensive entertainment options available. However, it appears the cleanliness and hygiene could use some consistent attention, considering the numerous detailed comments on these aspects. Overall, while HUP offers a generally positive environment for visitors, it stands to benefit from more rigorous and regular cleaning standards to meet all guests' expectations.
Staff
The reception and general service are often highlighted for their friendliness and positivity, though there are isolated mentions of organizational hiccups and occasional slow service at the bar. The restaurant staff received mixed reviews with some guests appreciating the helpful and smiling service, while others found it below average or noted communication challenges due to language barriers.
Overall, the dedication of the staff to their duties and their cheerful interactions significantly enhance the guest experience at HUP, creating a lively and hospitable atmosphere that leaves a lasting impression.
Spa
Despite the abundance of positive remarks, some areas are identified for improvement. Guests suggest introducing bathing suit hours for the sauna and spa and point out occasional restrictions on the pool, gym and spa as minor drawbacks. Additionally, a few reviewers note that the wellness area could benefit from some renovation and mention the paid parking requirement as a slight inconvenience.
The spa's diverse facilities, including whirlpools, rocking chairs in the lounge and spacious saunas, receive commendations. The massages offered are recognized as particularly nice, complemented by the kindness of the staff. While the pool generates mixed feedback regarding its size and temperature, it nonetheless contributes positively to the overall spa experience.
In summary, HUP's spa is a standout feature praised for its cleanliness, friendly staff and a range of relaxing amenities, though some aspects such as pool temperature and facility renovations could be enhanced.
Gym
Pool
Tennis
Parking
Family
The hotel’s concept is particularly appealing to children, offering an enjoyable and entertaining stay with no room for boredom. There are numerous sports activities tailored to different age groups, ensuring that kids of all ages have something to enjoy. The hotel infrastructure supports a variety of family-oriented activities, creating a paradise for children and providing parents with peace of mind.
The accommodations are great and there's something for everyone, making it ideal for multi-day stays. The friendly staff and the hotel's emphasis on child-friendliness further enhance the overall experience. Whether it's the well-designed play areas, the child-centric menus or the spacious environments, HUP ensures that families have a memorable and fun-filled stay. Overall, the hotel comes highly recommended for families looking for an active, yet relaxing, getaway.
4 Star
Business
Indoor Pool
Yes, HUP has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at HUP.
Yes, HUP welcomes dogs.
Yes, parking facilities are available at HUP.
Yes, HUP has a gym.
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