Milan, Corso Europa 945.464233,9.196148(Show on Map)
7.9
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Galileo, located in the heart of Milan, enjoys an exceptionally favorable location, highly praised for its proximity to iconic sites like the Duomo Cathedral, Piazza del Duomo, Galleria Vittorio Emanuele II and Teatro alla Scala. Its central position offers easy access to metro stations and public transport, providing guests with convenience for both sightseeing and enjoying the vibrant city life of Milan. Despite its centrality, the hotel maintains a quiet environment, ensuring a restful stay for visitors.
The cleanliness of Hotel Galileo is another standout feature. Guests consistently highlight the very clean rooms, spotless environment and well-maintained facilities. From clean bedding and towels to a general tidy ambiance, the high hygiene standards contribute to a comfortable stay. The cleaning staff is diligent, even though early disturbances and minor issues like stained carpets or outdated furnishings are occasionally mentioned.
The staff at Hotel Galileo are typically noted for their friendliness and helpfulness. The breakfast staff, in particular, receive commendations for their kind and welcoming demeanor. While there are mixed feelings about the reception staff with some guests experiencing unfriendliness or indifference, the overall sentiment points to a strong emphasis on guest satisfaction through warm and cheerful service. The efficient and knowledgeable team members often earn praise for their competence and willingness to ensure a pleasant stay.
However, the breakfast experience presents a mixed bag. Many guests appreciate the good options, friendly service and satisfactory spread, especially the coffee and croissants. Yet, others highlight significant shortcomings with some finding it basic, simple and lacking in variety and quality. Issues like cold eggs, poor beverages and the absence of self-service are common points of dissatisfaction.
The rooms at Hotel Galileo are spacious and clean, providing comfort to guests with their large size and good soundproofing. Despite this, the decor and furnishings come across as outdated with many reviews noting old-fashioned styles and worn-out elements. Functional issues such as broken shower heads, poor lighting and unreliable air conditioning occasionally affect the comfort of visitors. The rooms, although neat and functional, are in dire need of a modern makeover to meet contemporary expectations.
Internet connectivity at the hotel is often criticized with frequent complaints about poor Wi-Fi signals, particularly in the rooms, causing frustration for guests who need reliable internet access. Although there are several outlets and internet cables available, the overall internet service could benefit from significant improvements.
Parking options near the hotel are fairly convenient with nearby underground facilities and garages, though the absence of dedicated hotel parking and the high fees of around 48 to 50 euros per day can be concerning for guests. A suggestion for a package deal to mitigate these costs is frequently mentioned.
Beds at the hotel receive mixed reviews, generally recognized for their cleanliness and comfort, especially for those who prefer firmer mattresses. However, some guests find them too firm or uncomfortable, likening them to "sleeping on cement." Pillow quality varies with some being too hard for certain guests.
Overall, while Hotel Galileo’s location and cleanliness are highly praised, the facilities and services fall short of the expected four-star standard. The outdated decor, functional issues and inconsistent breakfast quality suggest that the hotel might be more accurately described as a two or three-star establishment. For guests prioritizing space, cleanliness and a central location, Hotel Galileo remains a viable option, but those seeking modern aesthetics and top-notch amenities might find it lacking.
Categories
Parking
4 Star
Luxury
Nightlife
Business
Gym
Room Types
Single RoomAir-conditioned room with free wired internet.
Twin RoomAir-conditioned room with free wired internet.
Double RoomAir-conditioned room with free wired internet.
Triple RoomAir-conditioned room with free wired internet.
Deluxe Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a bath and a hairdryer. The single room features air conditioning, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Deluxe Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit has 1 bed.
Deluxe Triple RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath and a hairdryer. The triple room offers air conditioning, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
About Hotel Galileo
Registry or License or Notification Number: 015146-ALB-00182, IT015146A1RB958DYJ
Guest Reviews
7.9
Good
Review Summaries
Location
Hotel Galileo enjoys an exceptionally favorable location in the heart of Milan, making it the perfect base for exploring the city. Guests repeatedly emphasize the convenience of being just steps away from Milan's iconic Duomo Cathedral and the bustling Piazza del Duomo. The hotel's proximity to major tourist attractions, shopping streets and dining options is frequently highlighted, along with its central position which allows for easy access to metro stations and public transport. Visitors appreciate how close the hotel is to key sites like the Galleria Vittorio Emanuele II and the Teatro alla Scala. Despite its centrality, many reviews mention the quietness of the surroundings, ensuring a restful stay. Overall, the location of Hotel Galileo is described as unbeatable, ideal, strategic and perfect for both sightseeing and enjoying the vibrant city life of Milan.
Breakfast
The breakfast experience at Hotel Galileo has garnered mixed reactions from guests. Many appreciated the good breakfast options and service with frequent commendations for the friendly and accommodating staff. The breakfast is often described as good, very good and even great with tasty elements like coffee and croissants receiving specific praise. The breakfast buffet provides a satisfactory spread for some, offering a variety of items including fruits, pastries and breads.
However, numerous reviews also highlight significant shortcomings. Several guests found the breakfast to be basic, simple or even meager with limited variety and quality. The absence of self-service and a lack of certain items like vegetables and salty foods were common points of dissatisfaction. Some descriptions referred to the breakfast as poor, minimal or inadequate for a four-star hotel. While free breakfast is appreciated, the execution and quality often do not meet guest expectations.
The breakfast setting was noted as clean and spacious, but the food itself sometimes fell short with comments about cold eggs, stale items and unsatisfactory beverages. Overall, while the staff's efforts are consistently appreciated, the breakfast offerings at Hotel Galileo seem to need significant improvements to meet the expectations associated with its star rating.
Rooms
Hotel Galileo offers rooms that are consistently praised for their spaciousness and cleanliness, a recurring highlight for guests. Many reviews emphasize the large size of the rooms and bathrooms, which is considered generous, especially by Italian standards. Visitors also appreciate the comfortable seating areas and good soundproofing that ensure a pleasant stay without noise disturbances.
However, the rooms' decor and furnishings receive mixed feedback. While the rooms are neat and functional, they are also described as outdated and in need of renovation. Common observations include old-fashioned decor, dated furniture and worn-out carpets. Some rooms have not been updated in decades, featuring elements reminiscent of styles from the 1970s to the 1990s. Functional issues such as broken shower heads, poor lighting, limited electrical outlets and unreliable air conditioning are noted by guests, occasionally affecting their comfort.
The cleanliness of the rooms stands out positively with reports of spotless and tidy environments, even if the overall design feels old-fashioned. Amenities such as bathrobes, irons and ironing boards are often missing and some rooms experience temperature control problems with heaters on constantly and air conditioning not always functioning properly.
In conclusion, Hotel Galileo's rooms are large, clean and comfortable, albeit in dire need of a modern makeover. Visitors who prioritize space and cleanliness may find the accommodation satisfactory, but those seeking contemporary aesthetics and updated facilities might be left wanting.
Beds
The beds at 'Hotel Galileo' have received mixed reviews from guests. Generally, many guests found the beds to be comfortable with several noting the beds to be very clean and providing a good night's sleep. The overall comfort of the beds was frequently praised, though firmness seemed to be a common characteristic, which is ideal for those who prefer harder mattresses. On the downside, there were multiple mentions of beds being less comfortable, too firm or even described as feeling like "sleeping on cement." Pillow quality also varied with some guests complaining about their hardness, though others appreciated the firm support.
Room configurations with twin beds instead of doubles were noted, which sometimes resulted in beds separating easily. Additionally, some felt the bedding could benefit from an upgrade with soft pillows being a rare but appreciated mention. Despite these issues, the overall consensus leaned towards the beds being serviceable with pockets of high praise especially coming from those who favor firmer sleeping surfaces.
Cleanliness
Hotel Galileo stands out for its commendable efforts in maintaining cleanliness throughout the property. Guests frequently highlight the very clean rooms and spotless environment as major plus points. The consistency in cleanliness extends across all areas, from the spacious bathrooms to the tidy rooms and well-kept facilities. Many reviews note the hotel’s clean and welcoming ambiance, contributing to a comfortable stay.
Additionally, the hygiene standards of the hotel are consistently praised with clean bedding, towels and an overall well-maintained setting being appreciated by many. Despite some remarks about the property showing signs of age and occasional issues like stained carpets, rust in bathrooms and outdated furnishings, the level of cleanliness generally meets or exceeds expectations.
Rooms are often described as not only clean but also spacious and comfortable, which adds to the convenience and pleasant experience for guests. The cleaning staff are diligent, though a few guests mentioned early disturbances due to cleaning activities. Minor issues such as non-functioning bathroom sockets and missing amenities like bathrobes and ironing boards were noted, but these did not overshadow the overall positive feedback on cleanliness.
In summary, Hotel Galileo is frequently recognized for its high standards of cleanliness and its tidy, well-maintained environment, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
Hotel Galileo is frequently praised for its friendly and helpful staff. Many guests highlight the overall friendliness and attentiveness, noting that staff members are typically courteous, accommodating and eager to assist. The breakfast staff, in particular, receives positive remarks for their kind and welcoming demeanor. Numerous reviews commend the excellent hospitality and professionalism of the service team, making guests feel genuinely welcomed and well-cared for.
However, there are mixed feelings about the reception staff. While some guests find the receptionists to be friendly, professional and helpful, others have experienced them as unfriendly, rude or indifferent. This inconsistency at the front desk seems to stand out compared to the generally positive feedback for other staff areas.
Despite occasional remarks about rude or inattentive behavior, the overarching sentiment points to a hotel with a strong emphasis on guest satisfaction through a warm and cheerful service culture. The efficient and knowledgeable staff often receive accolades for their competence and willingness to go the extra mile to ensure a pleasant stay.
Wi-Fi
Hotel Galileo offers a range of internet connectivity options, including several outlets in the room and available internet cables, ensuring that guests can plug in directly if needed. While some visitors appreciated the good wireless connection and reliable Wi-Fi in certain areas, the majority highlighted significant issues with the Wi-Fi service. Frequent complaints included poor, weak or non-existent Wi-Fi signals, particularly in the rooms, causing frustration for guests who experienced slow or intermittent connections. At times, the Wi-Fi signal was so weak it was described as non-existent. Although there were periods of decent internet performance, it was often unreliable after the first few days. Overall, the hotel’s internet service could benefit from significant improvements to meet guests’ expectations.
Parking
Hotel Galileo offers a variety of parking options for its guests, making it relatively convenient for those traveling by car. There is a large underground parking facility nearby that can be reserved in advance, enhancing the overall convenience. Additionally, a parking garage is located next door to the hotel. Public parking is also available in the vicinity, although it comes at a premium cost. Some guests found the parking fees to be quite expensive with prices ranging around 48 to 50 euros per day and suggested that the hotel could offer a package deal to mitigate these costs. While the nearby parking options make it feasible for guests to find a spot for their vehicle, the absence of dedicated hotel parking means that options might sometimes be insufficient and could involve additional expenses.
4 Star
Located in the center of Milan, Hotel Galileo is a place with mixed reviews regarding its four-star rating, facilities and services. Many guests feel that the hotel does not meet the expected standards of a four-star establishment. The general consensus is that the facilities are outdated and would have been more fitting for a four-star hotel 20 years ago. Numerous comments mention broken items such as sockets and mirror lights and an improperly functioning water system. Additionally, the lack of amenities such as milk and laundry services were noted as points of dissatisfaction.
The rooms and overall service also fell short of four-star expectations with guests noting that the staff's understanding of air conditioning and other facilities was inadequate. The breakfast offering was cited as a particular disappointment with limited variety and quality that felt below the standards for a hotel of this category. Given these points, many reviewers suggest that the hotel is more akin to a two-star establishment, resulting in a recommendation to avoid it if seeking true four-star quality in Milan.
FAQ
No, Hotel Galileo doesn't have any pool.
No, a spa isn't available at Hotel Galileo.
No, Hotel Galileo doesn't allow dogs.
Yes, parking facilities are available at Hotel Galileo.
