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Summary of reviewsLancaster Hotel in Milan stands out for its exceptional location, exemplary cleanliness and warm, familial atmosphere. Situated in a quiet, upscale neighborhood close to key attractions like Parco Sempione, Sforza Castle and the Milan Cathedral, it offers both tranquility and accessibility. The proximity to public transport and a variety of local eateries enhances the convenience for guests exploring the city.
The breakfast experience at Lancaster Hotel is frequently lauded for its quality and variety. Guests enjoy a range of options from eggs and cheeses to fresh fruit juices and expertly made cappuccinos. The warm, accommodating service, often highlighted by the presence of the owner, adds a personal touch to the experience.
Rooms at the hotel are described as spacious, comfortable and meticulously clean. Guests appreciate features like large bathrooms, air conditioning and balconies. While the décor might be slightly outdated for some, the overall charm and comfort make up for it. Impeccable housekeeping ensures that both rooms and common areas maintain high standards of cleanliness, contributing to an inviting and comfortable stay.
The hotel staff receives high praise for their friendliness, professionalism and exceptional service. Their warm and helpful demeanor ensures guests feel at home, offering assistance with everything from dining recommendations to navigating the city. Many reviews specifically commend the front desk and breakfast room staff for their exceptional hospitality.
Despite some occasional issues with WiFi connectivity, it is generally regarded as reliable and fast. The inclusion of free WiFi and a complimentary minibar further enhance the guest experience. Parking, although not on-site, is manageable with various nearby options, though it can be expensive and require some walking.
Lancaster Hotel is family-friendly, welcoming guests of all ages with spacious rooms and a warm atmosphere indicative of its family-run nature. The hotel's location near parks and playgrounds is particularly appreciated by families with children.
Nightlife options are easily accessible and the hotel's quiet environment ensures restful nights. Comfortable and high-quality beds contribute to a good night's sleep with bed linens noted for their freshness and crispness.
Overall, Lancaster Hotel delivers a solid three-star experience, often exceeding guests' expectations. Its prime location, impeccable cleanliness, friendly staff and comfortable amenities make it an excellent choice for visitors seeking a balance of relaxation and convenience in Milan. Show more
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3-Star Hotel
The Lancaster Hotel is situated in a central yet quiet area, about a 15-minute walk from the city center. It is well-regarded and offers breakfast. The location is tranquil and central and the hotel provides a good experience.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Room Types
Classic Double or Twin RoomAir-conditioned room with a satellite LCD TV, a minibar and a private bathroom with hairdryer.
Triple RoomAir-conditioned room with a satellite LCD TV, a minibar and a private bathroom with hairdryer.
Superior Double or Twin RoomLarge room with free Wi-Fi, free toiletries and bathroom with window.
Economy Double RoomThis double room features an air conditioning and soundproofing.
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
About Lancaster Hotel
License: 015146-ALB-00126, IT015146A1KPZ7CRRC
Guest Reviews
9.0
Excellent
Location
The Lancaster Hotel in Milan is praised for its optimal location and it successfully strikes a balance between accessibility and tranquility. Nestled in a quiet yet vibrant neighborhood, it's positioned conveniently close to numerous key attractions and amenities.
Guests appreciate its proximity to public transport connections, making it easy to explore the city. The hotel is a short walk from major sites such as Parco Sempione, Sforza Castle and the Arco della Pace. Although it's not in the immediate heart of the bustling tourist areas, it offers a peaceful retreat while still being within walking distance from the Milan Cathedral (Duomo) and other central attractions.
The area surrounding the hotel is described as upscale and residential, contributing to a relaxing stay away from the crowds. Visitors find it pleasant to stroll through the neighborhood, enjoying the array of local restaurants, cafes and bars. The well-maintained park nearby also offers scenic routes to various historical sites, enhancing the walking experience.
In summary, the Lancaster Hotel's location is highly regarded for its quiet charm and excellent connections, providing an excellent base for both sightseeing and attending events like the Milan Fair or at the convention center. This balance makes it a superb choice for those looking to explore Milan comfortably and conveniently.
Breakfast
Lancaster Hotel offers a breakfast experience that consistently impresses its guests with its quality and variety. Many reviews praise the breakfast as excellent, delicious and a fantastic start to the day. The breakfast buffet is noted for its extensive selection, catering to diverse tastes with both sweet and savory options. Items mentioned include eggs, cheeses, local cold cuts, fresh fruit juices, classic pancakes, pastries, cereals and yogurts. Guests appreciate the inclusion of breakfast in the room rate, finding it to be a significant added value.
The quality of coffee, especially the cappuccinos, receives high marks with particular mention of the expertly made doppel cappuccino. The breakfast service is often described as friendly and accommodating with staff going out of their way to ensure a pleasant dining experience. There is a sense of personal care with the presence of the owner and a warm atmosphere highlighted in several reviews.
While the majority of feedback is overwhelmingly positive, a few guests noted areas for improvement, such as the need for better cheese and scrambled eggs and more variety in the offerings, which some found repetitive. Additionally, the breakfast room's size and space limitations were mentioned, although these did not detract significantly from the overall positive experience.
Guests generally find the breakfast at Lancaster Hotel more than satisfactory, appreciating the abundant, varied and well-prepared food. The hotel's attention to detail and high standards for quality ensure that breakfast is a highlight of their stay.
Dinner
Lancaster Hotel enjoys a fantastic location, making it easy for guests to explore the local culinary scene. There are endless options for dining within walking distance, including small restaurants and bars on Corso Sempione. The hotel's proximity to these eateries and bars makes it a prime spot for food enthusiasts looking to sample local and varied cuisine.
The hotel staff are highly praised for their excellent dining recommendations. They often suggest great local spots for both lunch and dinner, ensuring guests have a memorable culinary experience. Many guests found the recommended restaurants, such as Capuano's Pizzeria, to be exceptional.
Additionally, the hotel offers convenient room service for those who prefer dining in. Guests also appreciated the lovely gesture of receiving a complimentary aperol spritz as a parting gift, which added a special touch to their stay. With a variety of nearby dining options and helpful staff recommendations, Lancaster Hotel provides an excellent base for enjoying the local food and drink scene.
Rooms
Lancaster Hotel has garnered praise for its rooms, which are often described as spacious, comfortable and clean. Many guests appreciated the large bathrooms with some mentioning features like a big shower and two sinks. The rooms are generally well-equipped with amenities, including air conditioning, refrigerators and balconies that offer nice views or tranquil retreats.
Despite some rooms being on the smaller side, guests frequently noted the cleanliness and comfort with comfortable beds being a highlight. The décor, although sometimes described as a bit outdated or basic, was still positively received for its coziness and functionality. Several reviews mentioned that the rooms offered peace and quiet due to good soundproofing.
Moreover, the hotel managed to balance old-world charm with modern comforts, having rooms with modern fixtures and adequate bath facilities. The rooms were often described as pleasant, well-maintained and perfect for both short and long stays. Occasional remarks about older furniture and the need for renovation did not significantly detract from the overall positive impression.
In summary, Lancaster Hotel rooms are a blend of classic charm and modern functionality, providing a comfortable stay with substantial amenities and notable cleanliness.
Beds
Lancaster Hotel guests frequently highlight the comfort and quality of the beds in their reviews. The rooms are described as large and comfortable with beds being a significant point of satisfaction for many. Words like comfy and very comfortable frequently appear, suggesting a consistently positive experience. Additionally, terms such as high comfort levels and excellent bedding underscore the overall quality. The bed linens are particularly praised for being crisp, fresh and of excellent quality, contributing to a clean and inviting sleep environment.
Though the majority of reviews are positive, a few guests found the beds to be too firm or the mattresses not to their liking, indicating that the firmness might not suit everyone's preference. However, comfortable pillows and spacious beds seem to complement the generally positive reception of bed quality. Overall, the beds at Lancaster Hotel are noted for enhancing guests' stays with their clean, comfortable and high-quality attributes.
Cleanliness
Lancaster Hotel has garnered substantial praise for its exemplary cleanliness standards. Guest reviews frequently highlight the hotel's immaculate condition with rooms consistently described as very clean, comfortable and well-maintained. The housekeeping personnel are noted for their meticulous attention to detail, ensuring that rooms, including bathrooms and common areas, remain spotlessly clean. Guests appreciate the consistent daily cleaning services, leading to overwhelmingly positive remarks on the hotel's tidiness.
The property itself is well-kept and exudes a sense of cleanliness and hygiene. Reviews often mention that the hotel feels fresh and inviting, achieving a high level of comfort for its guests. Additionally, the hotel's commitment to cleanliness extends to its adherence to Covid-19 measures, further enhancing the sense of safety and well-being among visitors.
Overall, the Lancaster Hotel stands out for its cleanliness, which is consistently praised as being of the highest order. This focus on maintaining an immaculate environment contributes significantly to the guests' overall satisfaction and comfort during their stay.
Staff
Lancaster Hotel is frequently praised for its impeccable staff with guests highlighting their friendliness, professionalism and exceptional service. The staff is noted for being very welcoming and always smiling, creating a warm and inviting atmosphere. Many guests have found the staff to be highly attentive, responsive and efficient, ensuring a smooth and enjoyable stay.
The front desk staff have been particularly commended for their competence and willingness to assist with any inquiries, from organizing transport during strikes to recommending local restaurants. Several reviews mention the excellent reception service, which extends to the breakfast room, adding an extra touch of hospitality.
Guests have been impressed by the staff’s ability to make them feel at home with many noting the exceptional kindness and dedication of the team. The staff's helpfulness in providing directions and tips for navigating the area has also been a standout positive trait. Furthermore, their ability to manage logistical issues and provide solutions promptly has been appreciated.
Overall, the repeated mentions of the staff's cheerful demeanor, professionalism and exceptional customer care illustrate that the team at Lancaster Hotel consistently goes above and beyond to enhance the guest experience.
Wi-Fi
The WiFi at Lancaster Hotel generally receives positive feedback from guests with many praising its speed and reliability. Words such as excellent, good and fast frequently come up in the reviews, highlighting the satisfactory nature of the internet connection throughout the hotel, including the apartments. Guests appreciate that the WiFi reaches most areas of the hotel with strong coverage and performance.
However, some guests have mentioned issues such as the need for email verification, occasional disconnections and patchiness. A few reviewers noted these problems impacted their experience, though still deemed the internet quality as acceptable. Generally, the WiFi is free with a complimentary mini bar being a noted added perk. Overall, while there are occasional glitches, the WiFi at Lancaster Hotel is largely reliable and well-regarded.
Parking
Lancaster Hotel offers a mix of parking options for guests, though it does not have a dedicated on-site parking lot. Parking is primarily available nearby with public parking spaces, partner garages and secure parking options mentioned. Some guests found parking to be broad and convenient, particularly on weekends when public parking spaces near the hotel are more relaxed. Others noted that paid parking is available, though it can be quite expensive and sometimes far from the hotel with distances ranging from 600 meters to 10 minutes away on foot. Despite some challenges with distance and cost, finding a parking spot seems manageable with options such as underground garages and private garages for 25 EUR per 24 hours. In summary, while parking might not be the most straightforward at Lancaster Hotel, there are several secure and convenient options within a reasonable distance.
Family
Nestled in a family-friendly environment, the Lancaster Hotel stands out as a well-maintained, welcoming and family-oriented accommodation option. The hotel is notably family-run, which adds a warm, personal touch to the service. The staff treat guests like family, enhancing the overall family atmosphere with their kindness and attentive care.
Located conveniently near several tram and metro lines, the hotel provides easy access to numerous nearby parks with children's playgrounds—perfect for families looking to explore the area. Guests particularly appreciated the spacious and cozy family rooms, which cater to the needs of both parents and children.
Despite some minor policies that could be seen as restrictive, such as turning in the room key upon leaving, the overall sentiment remains highly positive. Families, including those traveling with babies, have found the hotel to be incredibly accommodating and friendly. Whether it's traveling with elderly family members or young children, Lancaster Hotel manages to create a pleasant and welcoming atmosphere for all ages. The family-run nature of the establishment sets the tone, ensuring a homely and inviting stay for every guest.
Nightlife
The Lancaster Hotel is situated in a prime location that expertly balances tranquility and access to vibrant nightlife. Guests appreciate the quiet neighborhood, ensuring restful nights despite its proximity to lively bars and restaurants. The surrounding area is noted for its pleasant atmosphere and selection of dining and entertainment options, making it a top location for visitors who enjoy good food and socializing. Within minutes, one can reach several great bars and terraces, perfect for experiencing the local "apéritivo." Its convenient location near the train station offers easy access to various destinations, including the Malpensa airport and Como for a day trip. With its blend of calm and accessibility to nightlife, the Lancaster Hotel is highly recommended for those seeking both relaxation and excitement.
3 Star
Lancaster Hotel offers a solid three-star experience that meets and even exceeds expectations for its category. The hotel is well-maintained and clean with facilities that reflect the standards of a typical three-star property. Guests consistently praise the quality of the breakfast, which is often described as good or delicious, featuring great options including wine in the mini-bar.
Friendly and helpful staff contribute to a welcoming atmosphere, ensuring that guests feel valued and cared for during their stay. The attention from the hotel's owner is noted as spectacular, reinforcing the sense of personalized service.
Despite being an older, somewhat dated establishment with original room keys, Lancaster Hotel maintains a charm that aligns with its classic city hotel ambiance. Practical amenities, such as a shower separated from the rest of the bathroom, add to the convenience of the stay.
The hotel is seen as an affordable option, providing good value for money within its three-star classification. Overall, it's perceived as a dependable choice for visitors looking for quality and comfort at this price point in Milan.
Business
Situated conveniently close to the Milan Congress Center, the Lancaster Hotel stands out as a preferred choice for business travelers. With easy access for conference attendees and a staff recognized for their professionalism and courteous service, it provides reliable business accommodations. The hotel's location is particularly beneficial for those attending events at the MiCo Congress Center, making it an excellent option for congress-goers.
Despite the building and facilities being noted as slightly outdated, the hotel compensates with its operational standards and friendly, helpful staff who go above and beyond to assist with any travel issues. Guests commend the value for money and show preference for the hotel especially due to its attentiveness to regular business travelers.
The breakfast buffet selection is highly praised, contributing to a pleasant stay. Overall, the Lancaster Hotel is recommended for its commendable service both for business and family trips and many guests anticipate returning for future business engagements.
No, Lancaster Hotel doesn't have any pool.
No, a spa isn't available at Lancaster Hotel.
No, Lancaster Hotel doesn't allow dogs.
Yes, parking facilities are available at Lancaster Hotel.