NH Collection Porta Nuova
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Summary of reviewsNH Collection Porta Nuova enjoys a stellar reputation for its prime location which makes it a strategic choice for both leisure and business travelers. Its proximity to Milan's major transport hubs, cultural hotspots and a variety of dining options provides guests with convenience and a full immersion in the city's vibrant atmosphere.
The hotel's breakfast experience is generally well-received with many guests commending its variety, abundance and the inclusion of fresh fruit and prosecco. While there are some criticisms regarding the freshness and value, the overall sentiment is positive, making it a highlight for many.
The rooms are another standout feature, praised for their spaciousness, modern design and cleanliness. Guests appreciate the comfortable beds, large bathrooms and thoughtful amenities like coffee machines and daily bottled water. Despite minor complaints about noise, temperature control and value for money, the rooms largely contribute to a pleasant stay.
Cleanliness is a strong suit for NH Collection Porta Nuova with the majority of guests noting the immaculate condition of rooms and common areas. The hotel's elegant design and well-maintained facilities further enhance the guest experience, despite a few isolated incidents of housekeeping lapses.
The staff receives high praise for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. The reception and concierge teams are particularly noted for their accommodating and supportive attitudes, despite occasional comments on inflexibility or longer check-in times.
Though the hotel's free WiFi service receives mixed reviews with criticisms about its speed and reliability, the availability of free internet in public areas is a plus. For those heavily reliant on connectivity, the inconsistencies might be a drawback.
The compact gym is a convenient feature for basic fitness needs, though some guests find it limited in terms of equipment and upkeep. Similarly, the hotel's parking options, while convenient, are considered expensive and somewhat cumbersome, though alternative long-term parking solutions nearby are appreciated.
Families find NH Collection Porta Nuova particularly accommodating with amenities and services catering well to children. The spacious family rooms and the welcoming attitude towards young travelers make it a preferred choice for those traveling with children.
The hotel's location also supports a vibrant nightlife with easy access to numerous bars, clubs and restaurants, providing guests with ample evening entertainment options. Despite this, the hotel maintains a quieter atmosphere when needed, balancing convenience and comfort.
Beds receive mostly positive feedback for their comfort and spaciousness, contributing to a restful night's sleep. Though there are occasional remarks about mattress quality and bedding upkeep, the general consensus points to a comfortable sleep environment.
Overall, NH Collection Porta Nuova is viewed as a commendable four-star hotel with some guests even comparing its offerings to those of higher-rated establishments. Its strategic location, cleanliness, spacious rooms and exceptional staff make it a highly recommended option for a comprehensive stay in Milan, despite some areas needing minor improvements.
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The hotel's breakfast experience is generally well-received with many guests commending its variety, abundance and the inclusion of fresh fruit and prosecco. While there are some criticisms regarding the freshness and value, the overall sentiment is positive, making it a highlight for many.
The rooms are another standout feature, praised for their spaciousness, modern design and cleanliness. Guests appreciate the comfortable beds, large bathrooms and thoughtful amenities like coffee machines and daily bottled water. Despite minor complaints about noise, temperature control and value for money, the rooms largely contribute to a pleasant stay.
Cleanliness is a strong suit for NH Collection Porta Nuova with the majority of guests noting the immaculate condition of rooms and common areas. The hotel's elegant design and well-maintained facilities further enhance the guest experience, despite a few isolated incidents of housekeeping lapses.
The staff receives high praise for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. The reception and concierge teams are particularly noted for their accommodating and supportive attitudes, despite occasional comments on inflexibility or longer check-in times.
Though the hotel's free WiFi service receives mixed reviews with criticisms about its speed and reliability, the availability of free internet in public areas is a plus. For those heavily reliant on connectivity, the inconsistencies might be a drawback.
The compact gym is a convenient feature for basic fitness needs, though some guests find it limited in terms of equipment and upkeep. Similarly, the hotel's parking options, while convenient, are considered expensive and somewhat cumbersome, though alternative long-term parking solutions nearby are appreciated.
Families find NH Collection Porta Nuova particularly accommodating with amenities and services catering well to children. The spacious family rooms and the welcoming attitude towards young travelers make it a preferred choice for those traveling with children.
The hotel's location also supports a vibrant nightlife with easy access to numerous bars, clubs and restaurants, providing guests with ample evening entertainment options. Despite this, the hotel maintains a quieter atmosphere when needed, balancing convenience and comfort.
Beds receive mostly positive feedback for their comfort and spaciousness, contributing to a restful night's sleep. Though there are occasional remarks about mattress quality and bedding upkeep, the general consensus points to a comfortable sleep environment.
Overall, NH Collection Porta Nuova is viewed as a commendable four-star hotel with some guests even comparing its offerings to those of higher-rated establishments. Its strategic location, cleanliness, spacious rooms and exceptional staff make it a highly recommended option for a comprehensive stay in Milan, despite some areas needing minor improvements.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
About NH Collection Porta Nuova
License: IT015146A1B393PDL7
Guest Reviews
Location
The hotel's central position allows guests to explore Milan's bustling heart with ease. Landmarks like Duomo and Piazza Gae Aulenti are reachable within a comfortable walk, making it suitable for both leisure and business travelers. Additionally, the surroundings are brimming with a variety of dining options, as there are numerous restaurants, bars and shops within walking distance. This vibrant neighborhood is complemented by the calm and safe atmosphere that guests appreciate.
NH Collection Porta Nuova also garners positive remarks for its accessibility to cultural hotspots like Corso Como, Brera and the old town. The strategic location supports exploration both on foot and by public transport, ensuring that visitors can immerse themselves fully in the Milanese experience.
Overall, the commendations highlight the exceptional location of NH Collection Porta Nuova, making it a top choice for anyone keen on a convenient and comprehensive stay in Milan.
Breakfast
Guests have noted that the breakfast is available until 10 AM on weekends, accommodating late sleepers. Some reviewers also praise the breakfast for being better than most other hotels with large selections of food and very good coffee and some guests appreciated the complimentary breakfast gesture.
However, some feedback suggests room for improvement. A few reviewers felt the breakfast options were limited or not quite fresh. Criticisms include dry croissants, runny eggs and the high price of breakfast compared to its quality. Despite these remarks, the majority view the breakfast experience positively, noting it as a highlight of their stay at the hotel. Overall, the breakfast at NH Collection Porta Nuova is mostly well-received, offering a diverse and satisfying start to the day for many guests.
Dinner
Rooms
Reviewers highlight the well-thought-out details such as good decoration, functional setups and modern amenities like coffee machines and daily bottled water. Suites, in particular, receive accolades for their generous size and upgraded furnishings, making them suitable for families or those needing a bit more luxury. The hotel's location near Porta Garibaldi train station is also a plus.
However, not all feedback is entirely positive; some guests mention issues with noise from neighboring rooms or the street, difficulty regulating room temperature and occasional lapses in cleanliness. Some found the price a little high for the perceived value and others had minor quibbles like limited English TV channels or slow check-in processes.
Overall, the hotel's rooms stand out for their spaciousness, modern design and cleanliness, making it a comfortable choice for travelers looking for a generous and well-appointed space to stay in Milan.
Beds
Several guests appreciate the large and spacious layout of the beds with some specifically mentioning the king-size and super great big bed options. Positive points also include the quality of the bedding, described as having soft sheets, super comfortable bedding and a wide choice of pillows which contribute to a satisfying sleep experience.
However, there are instances where guests noted a disparity in their comfort levels with some finding the mattresses too soft or too firm. A few reviews mentioned issues such as being able to feel the springs or noting a poor quality of the mattresses, which detracted from their comfort. There were also occasional comments about bedsheet changes that could be improved.
Overall, while there are a few areas for improvement, the majority of feedback points to NH Collection Porta Nuova offering a generally comfortable and inviting sleep environment with large, well-appointed beds.
Cleanliness
However, a few guests noted isolated issues with dusty pillows and dirty bathrooms, suggesting some inconsistency in housekeeping standards. Despite these occasional remarks, the predominant feedback underscores the hotel's commitment to cleanliness and guest comfort. The combination of cleanliness, modern amenities and a friendly staff contributes to a highly positive overall impression of NH Collection Porta Nuova.
Staff
Despite a few isolated comments about inflexibility or longer check-in times, the overwhelming sentiment remains positive. The reception and concierge teams, in particular, received commendations for their supportive and accommodating attitudes. Specific staff members were often mentioned for their remarkable service, further underscoring the hotel's reputation for exceptional hospitality.
Whether dealing with routine inquiries or special requests, the NH Collection Porta Nuova staff's consistent helpfulness and friendliness shine through the reviews, making them a standout feature of the hotel experience. While there are occasional critiques, the general consensus is that the dedicated hotel team greatly enhances the overall guest experience.
Wi-Fi
Gym
Parking
However, several aspects come under scrutiny. The cost of the hotel's parking—typically EUR 35.00 per day—has been noted as extremely expensive by many guests. Some were also taken aback by the complexity of the parking process and the limited availability, often requiring assistance to enter or exit. It’s worth noting that there is no free parking for guests and public parking options nearby are also not readily available.
On a brighter note, alternative long-term parking options are located close to the hotel, providing reasonably priced solutions at around 9 euros per day. Guests have found these to be a favorable alternative with mentions of nearby parking being easy to find and within close proximity, just 100 meters away.
Lastly, the parking areas are noted for lacking automated gates and security cameras, which could be a consideration for those with extra security concerns. Despite the high fees and a few logistical issues, the hotel's parking solution is generally appreciated for its convenience in an otherwise challenging urban environment.
Family
Nightlife
4 Star
However, there are mixed feelings about whether it meets the full expectations of a four-star rating. While some guests felt that the facilities adhere well to standard four-star level service expectations, others felt that the attention to detail and the overall quality of cleaning services could be improved. The inability to access the spa without a prior reservation, which is not on-site but at a nearby establishment, also detracted from the experience for some.
Overall, the hotel is appreciated for its design and ambiance, offering a generally positive experience with room for some enhancements to fully align with a four-star rating.
Business
Luxury
Romantic
Dog Friendly
No, NH Collection Porta Nuova doesn't have any pool.
No, a spa isn't available at NH Collection Porta Nuova.
Yes, NH Collection Porta Nuova welcomes dogs.
Yes, parking facilities are available at NH Collection Porta Nuova.
Yes, NH Collection Porta Nuova has a gym.
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