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Summary of reviewsNuma Milan Camperio, located in the heart of Milan, provides guests with a splendid mix of comfort, convenience and elegance. Its prime location near iconic landmarks such as the Duomo Cathedral, Vittoria Emanuelle Galleria and Sforzesco Castle makes it an ideal choice for those wanting to explore Milan effortlessly. Guests frequently praise the central yet serene setting, which strikes a perfect balance between the vibrant city life and a peaceful escape.
The rooms at numa l Camperio are particularly lauded for their spaciousness, cleanliness and modern amenities. Guests appreciate the combination of classic and modern décor, high ceilings and large windows that allow for ample natural light. Amenities such as comfortable beds, kitchenettes in some units and thoughtful touches like complimentary snacks and drinks contribute to a pleasant and convenient stay. The overall cleanliness, from the rooms to the common areas, consistently meets high standards, enhancing the comfort and well-being of the guests.
Breakfast at numa l Camperio receives mixed reviews. While many guests enjoy the delicious and fresh offerings and commend the friendly and attentive service, there are comments about the limited selection and lack of variety. Suggestions for improvements such as increasing menu diversity and starting breakfast service earlier are noted. However, the overall breakfast experience remains positive for many, especially with highlights like handmade cappuccinos.
The staff at numa l Camperio generally receives positive feedback for their friendliness and helpfulness, particularly via WhatsApp communication, which is praised for its efficiency. However, there are occasional reports of unprofessional and dismissive behavior, indicating some inconsistencies in customer service. Despite this, most guests find the staff to be polite and responsive, ensuring a smooth check-in and check-out process.
Free WiFi is another feature that guests appreciate with many reporting good and fast connectivity. The digital services, including seamless online check-in and keyless access, are valued for their convenience, although there are occasional mentions of weak connections in certain rooms.
Most guests find the beds at numa l Camperio to be extremely comfortable, contributing to a restful stay. High-quality bedding, a range of pillow options and the overall luxurious feel of the linens add to the positive sleeping experience, although a few guests found sofa beds to be less comfortable.
While numa l Camperio Rooms & Apartments offers good value for money and a largely positive experience, there are areas for improvement to fully align with its four-star rating. Issues like non-functional TVs, noisy air conditioning and the breakfast selection could be enhanced. Nevertheless, its strategic location, high standards of cleanliness, spacious accommodations and overall comfort make it a highly recommended choice for travelers visiting Milan. Show more
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Hotel where Extra Health & Safety Measures Have Been Taken
Offering both rooms and apartments provides options for different levels of contact and self-sufficiency. Apartment-style accommodations often include kitchen facilities, reducing the need for external dining.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
ISO 9001:2015
Protocollo nazionale Accoglienza Sicura (Italy)
World Health Organization (WHO) guidelines
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? Yes Reopening Date: June, 07 2020
Medium RoomThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Large Studio with KitchenetteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The kitchenette features a refrigerator, kitchenware and a microwave. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Extra Large Studio with Kitchen and BalconyProviding free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The kitchen is equipped with a refrigerator, kitchenware and a microwave. The spacious studio provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Extra Large Studio with Kitchenette and Sofa BedThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. This air-conditioned suite features a dining area, a flat-screen TV with streaming services a tea and coffee maker and a seating area. The unit offers 2 beds.
Extra Large Studio with Kitchenette, Bathtub and Sofa BedOffering free toiletries, this studio includes a private bathroom with a bath, a bidet and a hairdryer. Meals can be prepared in the kitchenette, which is fitted with a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a dining area. The unit has 2 beds.
1 Bedroom Apartment with Sofa BedThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The suite offers air conditioning, a tea and coffee maker, a seating area, a dining area and a flat-screen TV with streaming services. The unit has 2 beds.
Large 1 Bedroom Apartment with Sofa Bed - DuplexThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The kitchenette features a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 5 beds.
Medium Room - AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Large Studio with Kitchenette and Sofa BedFeaturing free toiletries, this studio includes a private bathroom with a bath, a bidet and a hairdryer. Meals can be prepared in the kitchenette, which has a refrigerator, kitchenware and a microwave. This studio is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
About Numa Milan Camperio
License: 015146-RTA-00002, IT015146A1GGF2OZ2M
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Milan, numa l Camperio Rooms & Apartments boasts an exceptional location that consistently impresses its guests. Just a few minutes' walk from the iconic Duomo Cathedral, the hotel allows easy access to Milan's primary attractions, shopping areas and a myriad of restaurants and cafes. The close proximity to major sites like the Vittoria Emanuelle Galleria, Sforzesco Castle and various metro and train stations makes it a prime choice for exploring the city on foot.
Visitors appreciate the central yet quiet positioning of the hotel, which strikes a balance between being in the bustling city center and providing a peaceful escape. The area is vibrant with many shops and lively streets nearby, ensuring guests are never far from the action. The convenience of public transportation and the ease of accessing important landmarks underscore the hotel's strategic placement.
Moreover, the accommodation itself is noted for its cleanliness, spaciousness and comfort. Many guests highlight the modern amenities and well-maintained facilities, making their stay both pleasant and convenient. Overall, numa l Camperio Rooms & Apartments is ideal for travelers looking to immerse themselves in Milan's rich culture while enjoying the comfort and ease of a centrally located lodging.
Breakfast
Guests at numa l Camperio Rooms & Apartments generally find the breakfast experience to vary greatly. Many complimented the breakfast for its delicious taste, freshness and pleasant service, noting the exceptional friendliness and attentiveness of the staff. The breakfast's adequate quality, fresh preparation and the offering of complimentary refreshments like Nespresso coffee capsules and free water bottles were appreciated by several visitors.
However, there were recurring comments about the limited selection and lack of variety in the breakfast options. Many noted that the breakfast, which is served at a partner cafe in the building, was not the advertised buffet and lacked hot dishes and diverse choices, particularly in fruits, breads and cheeses. Some guests found the fixed breakfast menu repetitive over a stay of several days and a few mentioned the inappropriateness of the price for what was offered.
On the positive side, guests praised the breakfast as good, delicious or plentiful with enough variety to satisfy different tastes. The breakfast atmosphere was described as peaceful and comfortable and the provision of handmade cappuccino was a highlight for some.
There were suggestions for improvements, such as starting breakfast service earlier, increasing menu variety and enhancing the quality of certain items to better reflect a 4-star establishment. Despite varying opinions, the consensus seems to be that while the service and certain aspects of the breakfast are commendable, there is room for enhancement in variety and overall value.
Rooms
Located in the heart of Milan, just a stone's throw from the Duomo and the Sforza Castle, numa l Camperio Rooms & Apartments is a haven for travelers seeking spacious, beautifully designed accommodations. The rooms here are often described as large, clean and well-equipped, making them perfect for families or groups. Many guests appreciated the ample space, comfortable beds and modern amenities, including a kitchenette in some units, which adds an extra layer of convenience.
The hotel's central location is a significant perk, offering easy access to Milan's top attractions. Cleanliness is a standout feature with many reviews highlighting spotless rooms and well-maintained facilities. Furthermore, the welcoming snacks and drinks provided in some rooms are a thoughtful touch that many guests enjoyed.
The décor combines modern and classic elements, creating a cozy and elegant atmosphere. High ceilings and large windows allow for plenty of natural light, contributing to the overall pleasant room aesthetics. The rooms are also praised for their practical arrangements and thoughtful details, such as comfortable bedding, soft towels and complimentary toiletries.
However, some guests experienced issues like insufficient soundproofing, occasional unpleasant smells and occasional maintenance issues with air conditioning or windows. Despite these occasional drawbacks, most found their stay at numa l Camperio Rooms & Apartments to be very comfortable, aided by polite and helpful staff.
In summary, numa l Camperio Rooms & Apartments is an excellent choice for those looking for spacious, well-designed rooms in a prime Milan location with the added benefits of cleanliness and thoughtful amenities. It balances style and functionality, making it a delightful base for exploring the city.
Beds
At numa l Camperio Rooms & Apartments in Milan, guests consistently praise the comfort and quality of the beds. The large king-size beds and plush mattresses have left many feeling well-rested and rejuvenated. The availability of various types of pillows, from soft to comfortably firm, meets diverse preferences, enhancing the overall sleep experience.
The rooms come with high-quality and clean bedding, described as lush, crisp and very comfortable, adding an element of luxury. The cleanliness is frequently highlighted with linens changed daily, contributing to the immaculate room conditions.
Some reviews mention that the bedding suits all, but a few guests found certain beds too soft or too firm for their liking, particularly the sofa beds, which were not as comfortable for adults. Nonetheless, the prevailing sentiment is of satisfaction with the sleeping arrangements, noting the thoughtful provision of extra pillows and blankets as particularly beneficial.
Overall, numa l Camperio Rooms & Apartments set a high standard for comfort, making it a favored choice for a restful stay in Milan.
Cleanliness
numa l Camperio Rooms & Apartments consistently impresses guests with its exceptional standards of cleanliness. Visitors frequently mention the immaculate and well-maintained state of the rooms and apartments, which are described as spacious, comfortable and functional. The hotel's hygiene practices receive high marks with clean linens, towels and amenities contributing to a sense of comfort and well-being.
Despite some concerns, such as occasional lapses in daily cleaning and issues with air conditioning maintenance, the overall cleanliness consistently exceeds expectations. Common areas and private spaces alike are kept in pristine condition, enhancing the overall guest experience.
The central location, combined with the high standard of cleanliness, makes numa l Camperio a convenient and enjoyable choice for travelers. The beautifully decorated interiors add to the allure, creating a warm and welcoming atmosphere that many guests appreciate. Additionally, the hotel's commitment to hygiene and cleanliness, especially in current times, is notably appreciated by visitors seeking a safe and comfortable stay.
Staff
At Numa Milan Camperio, the staff have garnered a mix of reviews from guests. On the positive side, many guests have praised the staff for being friendly, helpful and attentive. Numerous reviews highlight the kindness and efficiency of the team with the breakfast staff, in particular, receiving commendations for their friendliness and attentiveness. The online communication via WhatsApp has been described as very effective with the staff being responsive and quick to resolve issues, ensuring smooth check-in and check-out processes.
However, some guests expressed dissatisfaction with their interactions, noting instances of unprofessionalism and dismissive attitudes. Complaints included slow service, non-responsive or uncooperative staff and a general lack of in-person assistance, which was frustrating for some. There were specific mentions of struggles with the online customer service, describing it as poor and dismissive in certain situations.
Overall, while the accommodation benefits from a team that is often helpful and pleasant, there are notable inconsistencies in the quality of customer service that potential visitors should consider.
Wi-Fi
Guests at numa l Camperio Rooms & Apartments had mixed experiences with the WiFi, though the consensus leaned more positively. Many appreciated the reliable and strong WiFi, citing it as good and fast. The convenience of the WiFi setup was also frequently mentioned with passwords sent through WhatsApp and an easy-to-operate code system. Online check-in and access without keys were highlighted as major conveniences, making arrivals and departures seamless.
However, not all feedback was glowing; some guests noted occasional weak internet connections, especially in certain rooms and a few reported no WiFi at all during their stay. Despite these issues, the overall experience with the WiFi was satisfactory for most, supported by efficient digital communications and support.
Suggestions also emerged for minor improvements beyond WiFi, such as providing disposable house slippers and throws for the sofas during cooler seasons. Despite the sporadic inconveniences, the hotel's digital services, including precision in instructions and ease of the check-in process, were praised for enhancing the overall guest experience.
4 Star
Numa Milan Camperio offers a mixed experience in terms of facilities and services, reflective of its four-star rating. Many guests have praised the very responsive staff and commendable customer service, which significantly elevated their overall stay. The establishment is often described as providing very good value for money and comes highly recommended for city trips with some guests noting fabulous experiences.
However, there are consistent remarks pointing to areas needing improvement. The facilities do not consistently meet four-star expectations with issues such as non-functional TVs, bathtubs without stoppers and noisy air conditioning. The breakfast is often described as meager and not up to a four-star standard, suggesting that more variety and quality could be offered.
While the rooms themselves, described as mini apartments, are generally appreciated, some guests found them not as depicted in photos and noted they lacked daily cleaning services. This aspect of self-service in the apartments appeared overpriced to some, who expected more comprehensive cleaning and attention to detail in a four-star establishment.
In summary, while customer service and value for money are notable strengths, there are tangible opportunities for improvement in facilities and services to truly align with four-star expectations.
No, Numa Milan Camperio doesn't have any pool.
No, a spa isn't available at Numa Milan Camperio.
Yes, Numa Milan Camperio welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Numa Milan Camperio.