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Summary of reviewsPalazzo Segreti in Milan consistently receives high acclaim for its central yet serene location, exquisite design and top-notch service. Nestled between the iconic Duomo and the renowned castle, this boutique hotel provides an ideal base for exploring Milan's key attractions without the need for transportation. Despite its central position, guests enjoy a peaceful retreat within its elegantly designed interiors.
The hotel's rooms are frequently praised for their spaciousness, modern and artistic decor and exceptional comfort. Luxurious beds and spacious, well-equipped bathrooms contribute to a restful and enjoyable stay. While some minor issues with room temperature regulation and noise levels were noted, the overall impression remains positive.
Palazzo Segreti's breakfast offerings stand out as a highlight with guests raving about the high-quality, varied selection of foods, including gluten-free options. The breakfast service is noted for its friendliness and attentiveness with the charming and comfortable breakfast/lounge area further enhancing the dining experience.
Cleanliness is another strong point with guests commending the spotless, stylish and well-maintained rooms. The hotel's service, led by a friendly and helpful staff, adds to the overall excellence of the stay. Specific mentions of the staff's professionalism and thoughtfulness, such as offering a complimentary glass of prosecco, underscore the hotel's commitment to guest satisfaction.
The boutique charm of Palazzo Segreti, characterized by its cozy atmosphere and beautifully designed interiors, is frequently highlighted. The property’s combination of a prime location, exceptional comfort and attentive service makes it a top recommendation for travelers seeking a memorable and luxurious experience in Milan. Show more
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Categories
Boutique-style Hotel
This hidden gem offers a discreet and intimate atmosphere in the heart of Milan. Its stylish rooms, personalized service, and central courtyard create a serene and exclusive retreat for guests seeking a sophisticated boutique experience.
Hotel near Nightlife Spots
Located in the city center, this hotel is close to the Brera district. Its location offers easy access to numerous bars and restaurants, making it a convenient base for nightlife enthusiasts.
Small Hotel
Palazzo Segreti offers a unique and intimate experience with its well-designed rooms and central location in Milan [From the provided list]. It is known for its stylish ambiance and personalized service, making it a charming choice for a cozy stay.
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Deluxe Double RoomAir-conditioned room with free Wi-Fi, satellite TV, minibar, and private bathroom.
Junior SuiteAir-conditioned room with free Wi-Fi, satellite TV, minibar, and private bathroom.
SuiteThis large air-conditioned suite has a seating area, a satellite flat-screen TV and a minibar. The private bathroom features a spa bath and a shower with chromotherapy.
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.
About Palazzo Segreti
License: 015146-ALB-00424, IT015146A1EL5MCYW9
Guest Reviews
8.7
Very Good
Location
Palazzo Segreti is praised for its superb central location in Milan, offering guests a convenient base to explore the city's main attractions. Nestled between the iconic Duomo and the renowned castle, the hotel's position allows easy access to theaters, shopping districts and important tourist sites without the need for transportation.
Despite being in the heart of the city, the hotel manages to maintain a serene and quiet atmosphere, providing a peaceful retreat after a day of sightseeing. Guests frequently commend the tasteful decoration, comfortable rooms and excellent amenities with special mentions of spacious rooms, luxurious beds and modern bathrooms. The hotel's breakfast is highlighted as a standout feature, offering a high-quality and varied selection, including gluten-free options.
The staff at Palazzo Segreti receives consistent accolades for their friendliness and helpfulness, contributing to the overall positive experience. The boutique nature of the hotel with its beautiful, recently renovated rooms, adds to its charm and exclusivity.
Overall, Palazzo Segreti's perfect blend of a prime central location, exceptional comfort and attentive service makes it a top choice for travelers wanting to experience the best of Milan.
Breakfast
Located in an exceptional setting, Palazzo Segreti stands out for its breakfast offerings that have captivated many guests. Words like "amazing," "excellent," and "delicious" are frequently used to describe the morning meals, highlighting the high quality and variety of food available. Guests rave about the abundance and diversity with plenty of options to suit all tastes and diets. From tantalizing pastries to savory selections like ham and smoked salmon, the breakfast at Palazzo Segreti truly caters to every palate.
Guests appreciate not just the food, but also the high standards of breakfast service, which is noted for its friendliness and attentiveness. Various reviews emphasize the superb presentation of the meals with some even enjoying the breakfast served directly in their rooms. Those dealing with dietary restrictions will be pleased to find a variety of gluten-free options available.
The setting for breakfast is equally charming with several mentioning the beauty and comfort of the breakfast/lounge area. While a couple of reviews noted that the breakfast buffet could benefit from enrichment or described it as simple, the overall consensus is overwhelmingly positive. The breakfast at Palazzo Segreti is seen as a standout feature, contributing to a memorable stay at this well-regarded hotel.
Rooms
Palazzo Segreti in the heart of Milan boasts a prime location ensuring easy access to the city’s attractions. Reviews commonly highlight the spacious, stylish and well-designed rooms, many appreciating the modern and artistic decor that adds a touch of elegance. Comfortable and clean rooms are a frequent mention with several guests noting the large size and cleanliness. The beds generally receive praise for their comfort, contributing to a restful stay.
Guests also enjoy the quiet atmosphere of the rooms, which offer a peaceful retreat in the bustling city. The bathrooms are noted to be spacious and well-equipped, adding to the overall comfort of the stay. The hotel’s attention to detail, including high-quality toiletries and tasteful furnishings, also makes a positive impression.
However, some reviews point out areas for improvement such as issues with room temperature regulation, dim lighting and noise levels from the hallways. These minor concerns aside, the overall consensus is that Palazzo Segreti delivers a comfortable, stylish and conveniently located accommodation option in Milan.
Beds
Palazzo Segreti boasts an impressive reputation for its beds, frequently described as ultra-comfortable and even "the most comfortable hotel bed ever." Guests often highlight the comfort of the bedding, referring to it as a dream with many agreeing that the rooms themselves contribute to a restful stay. The rooms are not only comfortable but also feature high-level services and artistic decor, enhancing the overall experience.
However, there are a few remarks about the bed design and mattress quality with some finding the beds too low or the backrest dusty. A couple of reviews suggest that the mattress could be improved and did not meet their expectations of a 4-star boutique hotel. Despite these few critiques, the consensus remains that the beds at Palazzo Segreti are generally very comfortable and contribute significantly to a pleasant stay.
Cleanliness
Palazzo Segreti receives remarkable praise for its cleanliness and overall comfort, standing out as an exceptional hotel choice. Guests consistently highlight the impeccably clean rooms, which exude a blend of stylish and contemporary design. The rooms are not only spotless but also comfortable, spacious and well-maintained. Visitors appreciate the quiet and calm environment of the rooms, which are equipped with all necessary comforts and often described as recently renovated.
The hotel's service also garners high marks with many noting the friendliness and attentiveness of the staff. The service is described as impeccable, contributing to an overall pleasant stay. In addition to its cleanliness and excellent service, Palazzo Segreti boasts a superb central location, close to key attractions such as the Duomo.
The hotel itself is cherished for its charm and beauty, embraced as a gem in the heart of the city. Guests note that the hotel’s charming atmosphere, along with a varied and abundant breakfast, enhances their experience. Given these attributes, many guests express a strong affection for Palazzo Segreti, making it a top recommendation for travelers seeking both comfort and convenience.
Staff
The staff at Palazzo Segreti consistently receives high praise from guests. Described as very friendly, welcoming and extremely kind, they contribute significantly to the hotel's inviting atmosphere. Guests frequently highlight the excellent service and professionalism of the staff, noting their responsiveness and attentiveness. The hospitality extended by the team, including specific mentions like Signora Sabrina, is considered exceptional, making stays smoother and more enjoyable. The staff's knowledgeability and willingness to assist are complemented by thoughtful gestures, such as a complimentary glass of prosecco during happy hour. Overall, the staff's friendliness, helpfulness and outstanding service play a pivotal role in ensuring a positive guest experience at Palazzo Segreti.
Boutique-Style
Nestled in the heart of Milan, Palazzo Segreti epitomizes the charm and elegance of boutique hotels, offering a superb blend of style and comfort. This small yet exquisite establishment is defined by its beautifully designed interiors, embodying the essence of Italian luxury. Despite its size, the hotel is meticulously maintained, featuring stylishly selected designer furniture that contribute to its cozy and welcoming atmosphere.
The property's central and quiet location makes it an ideal choice for both relaxation and city exploration. The quirky lift and cute lounge areas add to the hotel's unique charm, enhancing the overall guest experience. Visitors repeatedly praise the superb cleanliness and the friendly, amazing staff who ensure a perfect stay.
Whether in Milan for a short visit or a longer retreat, Palazzo Segreti stands out as a top choice. Its central position coupled with an intimate and luxurious setting creates a truly memorable stay in this beautiful city.
No, Palazzo Segreti doesn't have any pool.
No, a spa isn't available at Palazzo Segreti.
Yes, Palazzo Segreti welcomes dogs.
No, parking facilities aren't available at Palazzo Segreti.