Quality Hotel Mildura Grand

Mildura -34.18298400, 142.16353400 , Seventh Street (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuality Hotel Mildura Grand is a well-regarded choice among travelers, largely thanks to its prime location in the heart of Mildura, just steps away from the picturesque Murray River and a short walk from numerous dining and shopping options. Guests consistently praise its central positioning, which allows for easy exploration of the town's vibrant dining and nightlife scene, along with enjoying pleasant riverfront walks and parklands. The hotel's heritage building, complete with beautifully renovated interiors and a grand lobby, adds historical charm to the overall experience.

The breakfast at Quality Hotel Mildura Grand is frequently described as very good to superb with many guests enjoying the fabulous buffet, which features highlights like beautifully made omelettes and fresh fruit. The positive atmosphere and attentive staff further enhance the dining experience, although some guests felt the breakfast could be overpriced and noted a lack of clarity about the options available.

Dinner options are diverse and lauded for their quality, particularly the meals at Spanish Grill and Stefano’s. While some guests found the on-site restaurant to be costly, the hotel's proximity to numerous fantastic and reasonably priced eateries provides ample dining choices. A few criticisms noted that certain dining options were closed on Sundays and public holidays and communication about these closures could be improved.

Guest reviews of the rooms at Quality Hotel Mildura Grand indicate a mix of experiences. While many guests appreciated the clean, spacious and comfortable accommodations, some rooms were described as outdated and in need of renovation. Noise from external sources and variabilities in room quality were also mentioned. Cleanliness generally received favorable reviews, though consistency in cleaning and maintenance was noted as an area needing attention.

The staff at Quality Hotel Mildura Grand are commended for their friendliness and efficiency, contributing significantly to a pleasant stay. Most guests found the team to be exceptional with reception staff particularly noted for their professionalism. However, there were occasional reports of unhelpful or indifferent service.

Free WiFi is offered, though feedback on its reliability is mixed. While some guests reported high-speed connectivity, others experienced frequent disconnections and slow speeds. The gym facilities were also noted as needing significant improvement, being described as small, outdated and poorly maintained.

The pool area generally receives high praise for being clean, refreshing and a lovely place to relax, especially appreciated during hot weather. Despite some minor issues like cold water temperatures at times and malfunctioning equipment, many guests found it a great amenity.

For families, the hotel's central location and large family rooms are significant advantages, though there were some concerns about room size, practicality and insufficient pool chairs. The beds received varied feedback with some guests finding them very comfortable while others reported issues with old and uncomfortable mattresses.

Business travelers found the modern conference facilities beneficial, but noted the lack of comprehensive business amenities and reliable WiFi as drawbacks.

In summary, the Quality Hotel Mildura Grand is celebrated for its excellent location, historical charm and friendly staff. While there are areas for improvement, particularly in room updates and WiFi reliability, the overall positive experiences make it a favored choice for many travelers.
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Categories
Hotel with Swimming Pool
Features an outdoor pool and gymnasium, spacious guest rooms and suites. It is located in the heart of Mildura's shopping and dining precinct, a short stroll from the Murray River.

  Outdoor Pool  


Hotel with Outdoor Pool
This historic hotel offers an outdoor pool as part of its facilities, which also include a gymnasium and a rose garden and courtyard for relaxation. Poolside suites are available.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Queen Room with Living room - Non Smoking The double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

King Room - Non Smoking The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a TV. The unit has 1 bed.

Queen Room with Balcony - Non Smoking The double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating and a TV. The unit offers 1 bed.

Family Room - Non Smoking/Interior Corridor The quadruple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This quadruple room features a carpeted floor, heating and a TV. The unit offers 3 beds.

Triple Room - Non Smoking The triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Queen Room with Pool View - Non smoking The double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a TV. The unit has 1 bed.

Queen Room - Non Smoking The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a TV. The unit has 1 bed.

Queen Suite with Balcony - Non smoking The suite offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. A seating area with a TV, a carpeted floor and heating are offered in this suite.

One Room Suite with Pool View - Non Smoking Guests will have a special experience as the suite features a spa bath. The suite provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer.

Queen Room - Non Smoking/Interior Corridor The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Triple Room - Non Smoking/Interior Corridor The triple room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Queen Room with Three Single Beds - Non-Smoking The unit has 4 beds.

Guest Reviews
6.9
Rated
Location
Situated in the heart of Mildura, the Quality Hotel Mildura Grand boasts an excellent location praised by guests for its convenience and proximity to key attractions. Nestled near the picturesque Murray River, the hotel is just a short walk from numerous eateries, cafes and shops. The central positioning makes it easy for visitors to explore the town's vibrant dining and nightlife scene, as well as enjoy riverfront walks and parklands. Reviewers consistently highlight the hotel's closeness to restaurants, pubs and the main shopping areas, noting that everything is within walking distance. The heritage building itself adds a touch of historical charm to the stay with its beautifully renovated interiors and grand lobby. Whether guests are in town for business or leisure, the prime location of Quality Hotel Mildura Grand offers a blend of accessibility and scenic appeal, making it a top choice for many travelers.

Breakfast
Quality Hotel Mildura Grand offers a generally well-received breakfast experience with many guests praising it as great, excellent and even sensational. The buffet breakfast, in particular, garnered numerous positive comments for its quality and variety with some guests describing it as one of the best they have ever had. Beautifully made omelettes and the option for fresh fruit are among the highlights.

Despite the largely favorable reviews, a few guests felt the buffet breakfast was overpriced for what was offered. There were also a few mentions of a lack of clarity about the breakfast options and a desire for simpler, more continental choices. Some guests found it disappointing that breakfast could not be served in-room and noted issues with certain restrictions in the breakfast room.

Overall, the breakfast at Quality Hotel Mildura Grand is frequently described as very good to superb with a fabulous buffet that many guests enjoyed. The positive atmosphere in the breakfast area and the attentive staff amplify the pleasant dining experience. However, prospective guests might want to consider the additional costs and potentially limited breakfast choices.

Dinner
Quality Hotel Mildura Grand seems to offer a varied dining experience with both exceptional and diverse options nearby and within the premises. Guests notably enjoyed meals at the Spanish Grill and Stefano’s. The Spanish Grill is frequently praised for its superb meals, particularly the steak, which many have described as the best they've ever had. Stefano's also garnered high marks for its exceptional dining experience, delicious dinners and overall great food.

However, the on-site restaurant, although excellent, is considered costly by some guests. Those looking for more affordable options won't be disappointed as there are plenty of fantastic and reasonably priced restaurants nearby. This provides guests with convenient access to great food even if they choose not to dine within the hotel.

There are some areas for improvement. Guests have noted that certain hotel dining options were closed on Sundays and public holidays and this was not clearly communicated on the hotel's website. One restaurant's menu was also critiqued as needing improvement.

Despite these few drawbacks, the general sentiment is that both the in-house and nearby dining options provide a delightful culinary experience for guests staying at the Quality Hotel Mildura Grand.

Rooms
Quality Hotel Mildura Grand offers a mix of experiences when it comes to its rooms. Many guests praised the rooms for being clean, spacious and comfortable. Some rooms have been recently renovated and are noted for their lovely views, comfortable layouts and cleanliness. The hotel's classic charm and beautiful old building also received some positive mentions from guests who appreciate a bit of historical ambiance.

However, it's clear that some rooms are in need of significant renovation and maintenance. The decor and facilities in numerous rooms appear outdated with worn-out carpets, scuffed furniture and patchy paint jobs. Noise is another common issue with mentions of thin walls and external noises from adjacent areas like pool filters, air conditioning units and function rooms affecting the overall comfort.

Several guests found their rooms to be very small, dark and sometimes with poor ventilation, which also led to stale or unpleasant odors. Some rooms lacked modernization and basic amenities such as minibars and proper windows, affecting the overall experience.

In summary, while the hotel has its charming and comfortable aspects, potential guests should be aware of variability in room quality and the possibility of encountering outdated facilities that might not meet expectations based on promotional images.

Beds
Guest opinions about the beds at Quality Hotel Mildura Grand show a wide range of experiences. Many guests found the beds to be comfortable with some describing them as extremely or super comfortable, clean and fitted with comfy pillows. Positive feedback highlights that some beds offered a good night’s sleep, suggesting that certain rooms might have newer or better-quality mattresses.

However, there are significant mentions of discomfort as well. A number of reviews mention the beds being old, lumpy and saggy, often leading to an uncomfortable sleep. Specific issues such as hard or too-soft mattresses, broken bed bases and small bed sizes were frequently noted. Guests also pointed out that some beds were not up to the standard of other hotel facilities and could benefit from an update or replacement.

Overall, while some guests enjoyed a restful sleep thanks to the comfortable beds, others found their experience compromised by bed-related issues indicating inconsistency in the quality of the mattresses throughout the hotel.

Cleanliness
Quality Hotel Mildura Grand offers a mix of experiences when it comes to the cleanliness of its rooms. The positive reviews highlight a number of rooms being clean, comfortable and well-presented. Guests frequently mention spotlessly clean accommodations, clean bed linen and towels and well-maintained bathrooms. The hotel premises are generally described as clean and the garden and fountain, though needing a bit of attention, add to the overall appeal.

However, some guests had less favorable experiences. Complaints include rooms that were dusty, carpets that needed vacuuming and general maintenance issues such as loose taps in the shower and worn-out aisle carpets. Cobwebs, dirty additional rugs and musty smells were also noted. Additionally, rooms could sometimes fall short on cleanliness with dirty showers and unclean floors.

Overall, while many guests found the rooms clean and comfortable, consistency in cleaning and maintenance seems to be an area that needs addressing. The hotel's prime location near shopping and restaurants is a definite plus, making it a convenient option for travelers.

Staff
Quality Hotel Mildura Grand has received largely positive feedback regarding its staff from recent guests. Most reviews highlight the exceptional, friendly and efficient nature of the team. Guests repeatedly mention that the staff went above and beyond expectations, providing helpful and accommodating service. The reception staff, in particular, were noted for their politeness and professional demeanor, making check-in processes smooth and directing guests effectively when queries arose. The cleaners also received praise for their thorough job.

However, some reviews pointed to inconsistencies in staff service. There were occasional mentions of reception staff being unhelpful or indifferent with a few guests reporting negative experiences such as lack of assistance, unresponsiveness and even rudeness. Despite these outliers, the majority impression is of a supportive and attentive team, reinforcing the hotel's positive reputation.

In summary, while there are areas for improvement, the overall sentiment reflects a high standard of staff friendliness and assistance, contributing significantly to a pleasant stay at Quality Hotel Mildura Grand.

Wi-Fi
The Quality Hotel Mildura Grand offers free WiFi for its guests, which is a notable perk. Some guests have reported a high-speed internet connection suitable for streaming services like Netflix on the TVs provided. However, the overall feedback on the WiFi experience has been mixed. Several guests mentioned that the WiFi speed was not up to par and that the connection was unreliable, often disconnecting or not working at all. These inconsistencies with the WiFi reception have been highlighted as an area that could use improvement, particularly for those on work trips where stable internet access is crucial.

Gym
Guests have noted that the gym at the Quality Hotel Mildura Grand is in need of significant improvement. While staff are responsive to maintenance requests, the gym itself is small, has limited equipment and requires refurbishment. Some of the equipment is reported to be rusty or broken and there are consistent mentions of an unpleasant smell. The daily fees are also considered quite high for the current state of the facilities. Overall, the gym is one area that would benefit greatly from attention and upgrades.

Pool
The pool at Quality Hotel Mildura Grand generally receives high praise from guests. Descriptions include clean and refreshing, fantastic and terrific, especially appreciated during scorching 38 to 39 degree heat. Guests frequently note that the pool is a lovely place to swim with children particularly enjoying it. The pool area itself is highlighted as nice and beautiful, complemented by tables and chairs in a garden setting. However, some reviews point to issues such as the pool being too cold at times, malfunctioning equipment leading to closures and outdated or unclean pool furniture. Despite these occasional drawbacks, many guests found the pool to be a great, refreshing amenity during their stay.

Family
The 'Quality Hotel Mildura Grand' offers a mixed experience for families when it comes to activities for kids. The location is highly praised, being both magnificent and conveniently close to shopping and restaurants, proving to be a highlight for families. The hotel provides large family rooms and adjacent rooms, which are beneficial for family groups. Families appreciate the great location and amenities available, enhancing their stay overall. However, some concerns include the family room being extremely dark, impractical with a pram and very small for four people. Additionally, some guests reported issues such as insufficient pool chairs for large families and unsupervised kids running and screaming across the corridor until late. Despite these drawbacks, the strategic location and various amenities make it a suitable choice for family stays.

Business
Quality Hotel Mildura Grand appears to receive mixed reviews from business travelers. On the positive side, the hotel is noted for its modern conference facilities and good meeting spaces, making it a suitable choice for business trips that require these specific amenities. Additionally, the availability of a 24-hour reception is highlighted as a convenient feature.

However, recurring feedback indicates that the hotel lacks comprehensive business facilities and services. The Wi-Fi speed is often cited as subpar and there is an absence of essential business amenities such as appropriate work desks with lamps and quiet working environments. The gym facilities also seem to be in a mixed state of functionality and deterioration.

Overall, while the hotel may meet certain business needs with its conference and meeting facilities, it may fall short for those requiring more comprehensive business support and services.

Outdoor Pool
The outdoor pool at Quality Hotel Mildura Grand receives high praise for its overall appeal and cleanliness. Guests frequently describe the pool as great and lovely, appreciating the tidy and well-maintained pool area. The surrounding garden also adds to the experience, providing a peaceful and beautiful setting for relaxation. Some guests specifically highlight the rose garden as a serene spot to unwind. However, a few noted downsides include poor lighting around the pool and noise from a vibrating pool filter. Despite these minor issues, the pool and garden areas are generally well-regarded by visitors.


Yes, Quality Hotel Mildura Grand has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Quality Hotel Mildura Grand.

No, Quality Hotel Mildura Grand doesn't allow dogs.

No, parking facilities aren't available at Quality Hotel Mildura Grand.

Yes, Quality Hotel Mildura Grand has a gym.

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