Super 8 by Wyndham St-Jerome has garnered positive feedback for several aspects that appeal to a wide range of travelers. The hotel's prime location, near Montreal and easily accessible from Highway 15, consistently receives praise. It offers convenience for both short and extended stays with proximity to a variety of amenities such as restaurants, shops, supermarkets, gas stations and pharmacies. The location is also advantageous for business travelers and those attending events, ensuring easy access to the St-Jerome city center and other major destinations.
The hotel is seen as a family-friendly destination with facilities that cater well to children, such as a swimming pool with a waterslide. The spacious rooms, some featuring up to three beds, are particularly appreciated by families, contributing to the positive experience. The overall environment is welcoming for noisy or active children, adding to the family-oriented appeal of the establishment.
Most guests find the rooms to be spacious, well-equipped with necessary amenities and generally clean. The comfort level is enhanced by the quality of the beds and pillows, ensuring a good night's rest for most visitors. However, some criticisms include occasional issues with cleanliness, such as dust and unpleasant smells, as well as minor maintenance issues.
Breakfast at the hotel, though described as basic, meets the expectations of many guests, especially given the price. Items like toast, bagels, muffins, cereal, fruit salad, yogurt and boiled eggs are included and the fresh fruit salad and coffee are well-regarded. Some feel the breakfast lacks variety and hot options, but the early availability and inclusion in the room rate are appreciated.
Cleanliness throughout the hotel receives mixed reviews. While many commend the clean rooms and well-maintained facilities, others note areas needing improvement, such as stained carpets and occasional dust. The pool and spa areas, though appreciated for their presence, often face criticism for maintenance and cleanliness with issues like cloudy water and non-functional amenities being highlighted.
The hotel staff are generally praised for their friendliness, professionalism and helpfulness. Many guests report positive interactions, noting the staff's bilingual abilities and accommodating nature. However, there are instances where service quality has been inconsistent with some guests experiencing unfriendly or indifferent behavior.
Lastly, parking at the hotel is convenient and accessible, though some guests have pointed out maintenance issues like potholes and unpaved sections. Despite these drawbacks, the parking facilities do cater adequately to most visitors' needs.
Overall, Super 8 by Wyndham St-Jerome offers a generally positive experience with its prime location, family-friendly amenities and comfortable accommodations. While there are areas for improvement, such as breakfast variety, cleanliness consistency and maintenance of the pool and spa, the hotel's strengths make it a practical choice for many travelers.
Super 8 by Wyndham Sainte Agathe Des Monts is highly praised for its convenient location in the heart of Sainte-Agathe-des-Monts, offering easy access to Highway 15 and nearby cities like Montreal and Mont Tremblant. Guests value its proximity to shopping centers, grocery stores and a variety of restaurants, along with local attractions such as beaches and parks that afford opportunities for outdoor activities. The hotel's central yet tranquil setting, free from highway noise, ensures an accessible yet peaceful stay, making it suitable for both leisurely visits and business trips.
The hotel's breakfast receives mixed reviews. While some guests appreciate the basic, kid-friendly offerings like cereals, bagels, yogurt and muffins, others feel there is a lack of variety, particularly in hot items and proteins. The breakfast setup has been adapted for COVID-19 safety measures, which some guests appreciate, but others find repetitive and lacking in quality.
The rooms are described as spacious, clean and equipped with useful amenities like mini-fridges, microwaves and coffee makers, making them suitable for family stays. While many guests praise the comfort and cleanliness, some note issues such as musty odors, dirty carpets, insufficient soundproofing and outdated decor. Improvements in room cleanliness and housekeeping maintenance could enhance guest satisfaction.
Cleanliness throughout the hotel presents a mixed picture. Positive reviews highlight the clean rooms and particularly the well-maintained pool. However, recurring concerns include dusty surfaces, dirty sheets and unclean carpets, suggesting a need for more rigorous cleaning protocols.
The staff at Super 8 by Wyndham Sainte Agathe Des Monts is frequently lauded for their friendly, helpful and welcoming demeanor. Specific employees, such as Kim, receive commendations for going above and beyond to accommodate guests. The reception staff’s exceptional service and their ability to communicate in both English and French contribute positively to the overall guest experience.
The hotel’s Wi-Fi receives mixed feedback with some guests noting slow speeds and sporadic connectivity. While it sometimes works well, more consistency is needed to meet guest expectations.
The pool, especially with its water slide, is a hit among families and children. Guests appreciate the clean, fun setup, although some call for better maintenance and supervision. Despite some minor issues like the occasional need for renovation and crowded conditions, the pool remains a highlight.
Family-friendly amenities boost the hotel's appeal with large rooms and a welcoming atmosphere contributing to a comfortable stay for families. While the pool is a favorite among kids, some logistical improvements, such as providing more washcloths, could further enhance family stays.
The bedding quality is generally well-received with many guests finding the beds comfortable and the pillows soft. However, opinions on the mattresses vary with some finding them too hard or noisy. The sofa beds receive less favorable comments, due to discomfort and safety concerns related to their metal edges.
Super 8 by Wyndham Sainte Agathe Des Monts delivers a functional three-star experience, offering good value for money. The hotel’s basic services are complemented by the kind and attentive staff, making it a practical choice for budget-conscious travelers. Accessibility generally meets expectations, although improvements in areas like dedicated guest parking and electric vehicle charging could be beneficial.
In summary, Super 8 by Wyndham Sainte Agathe Des Monts stands out for its strategic location, family-friendly amenities and warm staff. While there are areas for improvement in cleanliness, breakfast variety and internet connectivity, the hotel offers a comfortable and cost-effective stay that caters well to families and travelers on the go.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 33 hotels in and around Mille-Isles