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Summary of reviewsSonesta San Jose - Milpitas offers an exceptional stay experience, drawing praise from guests for its strategic location, remarkable comfort, and outstanding service. Conveniently situated in a vibrant area, the hotel provides easy access to diverse dining options, shopping centers, and major attractions such as Levi's Stadium and California's Great America Theme Park. The proximity to major freeways and the airport adds to the convenience, appealing to both business and leisure travelers.
The hotel’s breakfast is fondly remembered for its variety and freshness, notably the freshly squeezed orange juice, and the warm hospitality provided by the attentive kitchen staff. Despite minor comments on pricing, the morning meal is a memorable start to the day for many guests. Accommodations at Sonesta San Jose are described as spacious, modern, and comfortable, with guests often mentioning the excellent quality of beds and pillows, contributing to restful nights. Rooms offer stunning views, especially from higher floors, and are maintained to high cleanliness standards, creating a relaxing environment.
Guests applaud the commitment to cleanliness throughout the hotel, which extends beyond rooms to the entire premises. Eco-friendly supplies and a pleasant lobby atmosphere further enhance the stay. The professionalism and friendliness of the staff, especially front desk personnel like Marco, Robert, and Jesus, are frequently mentioned, offering a welcoming ambiance and efficient service. The rooftop pool, complete with a hot tub and jacuzzi, receives high praise for its clean and inviting setup, appealing to guests of all ages.
Sonesta San Jose - Milpitas stands out for its exceptional beds, consistently described as incredibly comfortable, complementing the quiet and spacious rooms. The combination of a prime location, attentive staff, and well-maintained amenities makes the hotel a preferred choice for many, with numerous guests eager to return. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Deluxe King RoomStyled in crisp white linens, this room offers free Wi-Fi, cable TV, a seating area and a desk.
Please note this room is located on floors 3-10.
Executive King RoomStyled in crisp white linens, this room offers free Wi-Fi, cable TV, a seating area and a desk.
Please note this room is located on floors 11-12 and features concierge services.
Deluxe Two DoublesStyled in crisp white linens, this room offers free Wi-Fi, cable TV, a seating area and a desk.
Please note this room is located on floors 3-10.
Executive Two DoublesStyled in crisp white linens, this room offers free Wi-Fi, cable TV, a seating area and a desk.
Please note this room is located on floors 11-12 and features concierge services.
Junior King SuiteStyled in crisp white linens, this suite offers free Wi-Fi, cable TV, mini fridge, a pull-out sofa, a seating area and a desk.
Deluxe Queen Room with Accessible Tub - Mobility/Hearing AccessibleThe unit has 1 bed.
Executive Queen Room with Roll-In Shower - Mobility/Hearing AccessibleThe unit offers 1 bed.
Executive Queen Room with Accessible Tub - Mobility/Hearing AccessibleThe unit offers 1 bed.
Deluxe Queen Room with Accessible Tub - Mobility/Hearing AccessibleThe unit has 1 bed.
Deluxe King Room - Hearing Accessible The unit has 1 bed.
Deluxe Two Doubles - Hearing Accessible The unit offers 2 beds.
Deluxe Queen Room with Roll-in Shower - Mobility/Hearing AccessibleThe unit offers 1 bed.
Executive Two Doubles - Hearing AccessibleThe unit offers 2 beds.
Junior King Suite - Hearing AccessibleThis double room has a mini fridge and a pull-out sofa.
Junior King Suite with Accessible Tub - Mobility/Hearing AccessibleThis double room has a mini fridge and a pull-out sofa.
Suite
Guest Reviews
8.0
Very Good
Location
The Sonesta San Jose - Milpitas boasts an excellent location that consistently receives praise from its guests. Situated within a vibrant area, the hotel is conveniently close to a variety of dining options, including delightful Asian cuisine, and a large supermarket, both of which are just a short walk away. Its proximity to Ranch 99 Square and other local shopping centers makes it a perfect choice for those looking to explore or shop. Additionally, the hotel offers easy access to major freeways, making it simple for visitors to reach attractions like Levi's Stadium and California's Great America Theme Park. The surrounding area provides a peaceful, safe environment with quiet neighborhoods and a campus across the street for pleasant walks. Being near the airport adds to the convenience for travelers, while the comfort of clean rooms and friendly service enhances the overall experience. Whether visiting for business or leisure, the Sonesta San Jose - Milpitas offers a strategically central location that caters to diverse guest needs.
Breakfast
The breakfast experience at Sonesta San Jose - Milpitas is marked by standout moments that guests appreciate. Many highlight the delicious and tasty dishes, with special mentions of the freshly squeezed orange juice, adding a touch of freshness to the meal. The buffet offers a large variety that caters to a range of tastes, although some guests feel that the price is on the higher side compared to other hotels. There's praise for the friendly and attentive kitchen staff, particularly Joy, whose helpfulness creates a positive atmosphere for guests starting their day. While some guests note areas for improvement, such as the need for more servers, the overall dining experience is a memorable part of the stay for many travelers.
Rooms
Nestled in Milpitas, Sonesta San Jose offers guests a delightful stay with its spacious and comfortable accommodations. Boasting modern design, the rooms are frequently described as clean and updated, ensuring a relaxing environment for guests. The quality of beds and pillows receives particular praise, providing a restful night's sleep. Many guests appreciate the breathtaking views from higher floors, particularly in the corner king suites. The hotel's commitment to cleanliness is evident, with rooms consistently maintaining a high standard. Guests also highlight the convenience of nearby restaurants and the commendable service from the polite and friendly front desk staff. The property itself is quiet and easily accessible, enhancing the overall guest experience. Both the pool and jacuzzi facilities are well-maintained, adding to the comfort and enjoyment. Whether for business or leisure, Sonesta San Jose - Milpitas delivers a satisfying stay with its clean, spacious rooms and excellent service.
Beds
Visitors to Sonesta San Jose - Milpitas frequently highlight the comfort of its beds as a notable feature of their stay. Many guests describe the beds as exceptionally comfortable, with some even labeling them as the absolute best. The bedding seems to be a consistent point of satisfaction, with clean and properly sanitized sheets accompanying the plush, comfortable mattresses. Guests also appreciate the quietness of the rooms, which adds to the restful experience. Overall, the hotel excels in creating a welcoming environment, complemented by an attentive staff and clean, spacious rooms, making stays at Sonesta San Jose - Milpitas highly enjoyable and prompting return visits.
Cleanliness
Sonesta San Jose - Milpitas has made a lasting impression on travelers with its commitment to cleanliness and comfort. Guests have consistently noted the spotless condition of the rooms, which are described as both tidy and modern, providing a pleasant backdrop for a relaxing stay. The beds are praised for their comfort, and the hotel's attention to eco-friendly supplies adds an extra layer of charm. The lobby also earns compliments for its pleasant atmosphere and fresh scent.
Visitors appreciate the hotel's updated and spacious design, highlighting the professionalism and helpfulness of the staff, which contributes to the overall positive experience. The location is convenient, surrounded by numerous dining options within walking distance. Moreover, the facility is maintained with a sense of order and safety, ensuring a quiet and peaceful environment.
The cleanliness extends beyond the rooms, as guests have noted the well-kept premises throughout the hotel. With helpful amenities like a free shuttle service and attentive staff such as Marco at the front desk, Sonesta San Jose - Milpitas seems to excel in delivering a comfortable and inviting stay.
Staff
Sonesta San Jose - Milpitas is consistently praised for its friendly and accommodating staff, contributing to a welcoming atmosphere that feels like a home away from home. The front desk personnel stand out due to their politeness and efficiency, ensuring swift check-in and check-out processes and leaving guests eager to return. Among them, notable mentions of Marco, Robert, and Jesus highlight their exceptional service and attitude. Whether it's at the front desk or in the bar and grill, guests appreciate the staff’s professionalism and warmth. The positive interactions extend even to after-hours customer service, demonstrating a commitment to guest satisfaction. While the hotel's personnel excel in creating a friendly environment, some reviews suggest areas for improvement, indicating that training should include prioritizing certain services for guests. Overall, guests frequently commend the hotel's staff for their helpfulness, making the stay at Sonesta San Jose - Milpitas a delightful experience.
Pool
Located at the Sonesta San Jose in Milpitas, the pool area consistently delights guests with its impressive amenities and stunning views. Situated on the third floor, the facility features a lovely rooftop pool that guests find appealing year-round, thanks to its well-maintained and clean environment. Visitors particularly appreciate the added luxury of a hot tub and jacuzzi, enhancing the relaxation experience. The pool area is celebrated not only for its beauty but also for its appeal to visitors of all ages, with families noting how much their grandchildren enjoyed the space. This welcoming ambiance, combined with positive overall impressions of the hotel, makes the pool and spa facilities a standout feature of the Sonesta San Jose.
Yes, Sonesta San Jose - Milpitas has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Sonesta San Jose - Milpitas.
Yes, Sonesta San Jose - Milpitas welcomes dogs.
No, parking facilities aren't available at Sonesta San Jose - Milpitas.