Hampton Inn & Suites Milwaukee Downtown
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Summary of reviewsHampton Inn & Suites Milwaukee Downtown, situated in the heart of downtown, offers a prime location that consistently draws praise from guests, providing easy access to popular attractions like the Riverside Theater, the Bradley Symphony Center and a variety of bars, restaurants and shopping venues. The proximity to major city events and convenient settings make it an ideal base for exploring Milwaukee.
The breakfast experience receives both positive and negative feedback. Many guests enjoy the variety and quality of offerings when available, noting tasty options such as eggs, bacon, bagels and waffles. Friendly staff in the breakfast area also earn commendations. However, some guests face issues with the breakfast service, such as food running out early, limited selections and occasional unavailability due to COVID-19 precautions. The inconsistencies have left some visitors dissatisfied.
Room experiences are varied. Some guests appreciate the spacious, well-equipped rooms with comfortable beds catering to needs by offering multiple beds, including sofa beds. Yet, issues with cleanliness and maintenance are common with complaints about dirty carpets, stained sheets, unclean bathrooms and faulty air conditioning. Some guests have noted missing amenities like refrigerators and microwaves. Despite these issues, the hotel's central location and satisfactory breakfast somewhat balanced the stay for some.
Cleanliness is a significant concern with mixed reviews. Positive mentions include clean accommodations and comfortable beds, but numerous complaints highlight dirty and smelly rooms, stained linens and carpets and unclean bathrooms. Trash left in rooms, old food remnants and unpleasant odors are recurring issues. The property's overall state of disrepair is apparent with mentions of non-functional amenities and rooms not being ready at check-in.
The hotel staff, while receiving mixed reviews, lean slightly towards the positive. Many guests commend friendly, helpful and knowledgeable staff, especially at the front desk. Valet drivers and certain front desk employees are praised for going the extra mile. However, some guests encounter rude or unhelpful staff, leading to a more mixed overall sentiment.
The WiFi service at the hotel is another major drawback with many guests reporting poor connectivity or no internet access at all during their stays. The issue seems pervasive, affecting the overall guest experience negatively.
Parking experiences vary. Many find the parking convenient and valet service efficient. However, there are complaints about the lack of free parking and additional charges, sometimes up to $15 per night, which guests find excessive. Logistical challenges like broken elevators in the parking structure also add to the dissatisfaction.
Bed comfort receives mixed feedback. Some guests find the beds very comfortable, while others complain about uncomfortable mattresses, lumpy pillows and cleanliness issues, such as stained bedding.
Overall, Hampton Inn & Suites Milwaukee Downtown offers a convenient location for exploring the city, but it struggles with consistency in cleanliness, maintenance and service quality. While there are positive aspects such as friendly staff and comfortable beds, significant drawbacks like WiFi issues and additional parking costs detract from the overall experience.
Categories
The breakfast experience receives both positive and negative feedback. Many guests enjoy the variety and quality of offerings when available, noting tasty options such as eggs, bacon, bagels and waffles. Friendly staff in the breakfast area also earn commendations. However, some guests face issues with the breakfast service, such as food running out early, limited selections and occasional unavailability due to COVID-19 precautions. The inconsistencies have left some visitors dissatisfied.
Room experiences are varied. Some guests appreciate the spacious, well-equipped rooms with comfortable beds catering to needs by offering multiple beds, including sofa beds. Yet, issues with cleanliness and maintenance are common with complaints about dirty carpets, stained sheets, unclean bathrooms and faulty air conditioning. Some guests have noted missing amenities like refrigerators and microwaves. Despite these issues, the hotel's central location and satisfactory breakfast somewhat balanced the stay for some.
Cleanliness is a significant concern with mixed reviews. Positive mentions include clean accommodations and comfortable beds, but numerous complaints highlight dirty and smelly rooms, stained linens and carpets and unclean bathrooms. Trash left in rooms, old food remnants and unpleasant odors are recurring issues. The property's overall state of disrepair is apparent with mentions of non-functional amenities and rooms not being ready at check-in.
The hotel staff, while receiving mixed reviews, lean slightly towards the positive. Many guests commend friendly, helpful and knowledgeable staff, especially at the front desk. Valet drivers and certain front desk employees are praised for going the extra mile. However, some guests encounter rude or unhelpful staff, leading to a more mixed overall sentiment.
The WiFi service at the hotel is another major drawback with many guests reporting poor connectivity or no internet access at all during their stays. The issue seems pervasive, affecting the overall guest experience negatively.
Parking experiences vary. Many find the parking convenient and valet service efficient. However, there are complaints about the lack of free parking and additional charges, sometimes up to $15 per night, which guests find excessive. Logistical challenges like broken elevators in the parking structure also add to the dissatisfaction.
Bed comfort receives mixed feedback. Some guests find the beds very comfortable, while others complain about uncomfortable mattresses, lumpy pillows and cleanliness issues, such as stained bedding.
Overall, Hampton Inn & Suites Milwaukee Downtown offers a convenient location for exploring the city, but it struggles with consistency in cleanliness, maintenance and service quality. While there are positive aspects such as friendly staff and comfortable beds, significant drawbacks like WiFi issues and additional parking costs detract from the overall experience.
Family Friendly Hotel
This hotel provides complimentary breakfast and suite options, which are ideal for families needing extra space. Its downtown location offers access to attractions.
Business Hotel
The Hampton Inn & Suites Milwaukee Downtown provides business-friendly accommodations. Its location and amenities cater to the needs of business travelers.
Hotel with Parking
This hotel offers parking for guests. Its central location provides easy access to downtown Milwaukee's attractions, making it a convenient choice for travelers who want to explore the city.
Accessible Hotel
Hampton Inn & Suites locations commonly provide accessible rooms with features such as visual alarms/alerts and accessible bathrooms. As a Hilton brand, this hotel likely meets standard accessibility requirements.
3-Star Hotel
This hotel provides a reliable and comfortable stay with a complimentary hot breakfast and well-equipped fitness center. Its location in the heart of downtown Milwaukee offers easy access to major attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Gym
Guest Reviews
Nestled in the heart of downtown Milwaukee, the Hampton Inn & Suites Milwaukee Downtown boasts a prime location that consistently garners praise from guests. Visitors frequently highlight its proximity to numerous attractions, noting that it is walking distance to the Riverside Theater, the Bradley Symphony Center and a host of vibrant bars, restaurants and shopping venues.
The hotel’s central setting makes it an ideal base for exploring the city with the Riverwalk, Third Ward and the Milwaukee Public Market just a short stroll away. Guests also appreciated the convenience of being close to music venues, the Fiserv Forum, Panther Arena and the Amtrak station. Whether attending festivals, concerts or simply sightseeing, the location offers unparalleled access to a variety of events and activities.
Overall, the hotel’s great location combined with clean and comfortable accommodations and friendly staff, makes it a favored choice for many looking to explore downtown Milwaukee.
At the Hampton Inn & Suites Milwaukee Downtown, the breakfast experience has received mixed reviews. Many guests appreciated the variety and quality of the breakfast offerings when available, noting hot and tasty options such as eggs, bacon, bagels, toast and delicious waffles. The breakfast buffet and complimentary breakfast were often highlighted as bonuses that added value to their stay. Some praised the attentive staff and friendly service in the breakfast area.
However, several guests encountered issues with the breakfast service. There were problems with the breakfast running out of food early or having a limited selection. Some guests noted that advertised breakfast services were sometimes unavailable due to COVID-19 precautions with no alternative options provided. There were also complaints about the breakfast being shut down early and the hotel not informing guests in advance about the lack of breakfast. These inconsistencies have led to some dissatisfaction among guests who expected breakfast to be included in their stay. Overall, while the available breakfast was often rated positively, the inconsistency in its availability has been a significant drawback for many visitors.
The Hampton Inn & Suites Milwaukee Downtown appears to offer inconsistent experiences in its guest rooms. Many travelers found the rooms to be spacious with some mentioning they were well-equipped and the beds were comfortable. Several guests appreciated having multiple beds, including sofa beds, which accommodated their needs. However, a number of reviews highlighted issues with cleanliness and maintenance. Common complaints involved dirty carpets, unclean bathrooms, stained sheets and faulty air conditioning and heating systems. Some guests also reported arriving to rooms that were not ready, even past the designated check-in times and faced further inconveniences such as missing towels or essential toiletries. The lack of some amenities like refrigerators and microwaves in certain rooms was noted and there were occasional issues with room bookings not matching reservations. Despite the negatives, a few guests mentioned enjoying their stay due to the location and found the breakfast provided somewhat alleviated their overall experience. Overall, while the hotel offers some spacious and comfortable rooms, the inconsistency in cleanliness and maintenance can significantly impact the stay.
The beds at Hampton Inn & Suites Milwaukee Downtown received mixed feedback from guests. Numerous travelers found the beds to be comfortable with some describing them as awesome and noting that they contributed to a good size, spacious room. Many guests appreciated the comfy beds, emphasizing that they were very comfortable.
However, there were also several complaints regarding the beds. Some guests found them to be uncomfortable and described the pillows as lumpy, cheap or significantly smaller than standard sizes. Issues with cleanliness were also noted with reports of stained mattresses, duvets and bedding, which were sometimes described as dirty or even appearing slept in. Various guests complained about the bed sizes not being standard, which led to sleep difficulties.
In summary, while many guests enjoyed a comfortable sleeping experience at Hampton Inn & Suites Milwaukee Downtown, there were notable concerns regarding bed comfort and cleanliness for others.
Hampton Inn & Suites Milwaukee Downtown has received mixed reviews concerning its cleanliness. On a positive note, some guests mentioned that the hotel was clean and nice with comfortable beds and convenient proximity to numerous bars, restaurants and a Walgreens store. However, many reviews highlight serious cleanliness issues throughout the property.
Frequent complaints include dirty and smelly rooms, stained carpets and linens and unclean bathrooms. Guests also noted trash left in rooms, stains on sheets, old food remnants and lingering unpleasant odors. Additionally, some areas of the hotel, including common spaces and hallways, were reported to be extremely dirty with some carpets so grimy that wearing shoes at all times was advised.
Other concerns involve the overall state of disrepair with mentions of non-functional amenities like fridges and thermostats, as well as rooms not being ready at check-in. The property's appearance was described as rundown and in need of remodeling. Specific incidents such as finding bloody towels, bedbugs and specific pieces missing from the coffee pots add to the negative reviews.
Overall, while the hotel's location and bed comfort were noted positively, there are significant cleanliness and maintenance issues that need to be addressed for a better guest experience.
The staff at Hampton Inn & Suites Milwaukee Downtown received mixed reviews, though the overall sentiment leaned towards the positive side. Many guests appreciated the friendly, helpful and knowledgeable demeanor of the staff, highlighting instances where individuals went above and beyond to assist, such as resolving problems at check-in or offering late checkouts. The front desk staff, in particular, were often praised for their courtesy with several guests noting that specific employees were fantastic, responsive and maintained great personalities even under stress.
However, not all experiences were favorable; some guests reported encountering staff who were rude, unhelpful or indifferent. Issues such as lack of accommodation, failure to deliver promised items and an overall sense of fluster among staff were noted. There were mentions of inconsistency in service quality with some front desk personnel described as not hospitable. Despite these hiccups, the general consensus was that the staff did their best during busy times and often handled difficult situations with calm and politeness. Valet drivers and certain front desk staff were highlighted for going the extra mile to enhance guests' experiences.
Reviews of the Hampton Inn & Suites Milwaukee Downtown indicate significant issues with the hotel's WiFi service. Guests experienced frequent problems with internet connectivity with many noting that the free WiFi in rooms either didn’t work at all or was highly unreliable. Some highlighted a complete lack of internet access throughout their stay and others mentioned that even cellular service was poor on certain floors. The front desk appeared overwhelmed by numerous complaints about these connectivity issues, pointing to a recurring problem. Overall, the WiFi situation seemed to be a major drawback for many visitors.
Visitors to the Hampton Inn & Suites Milwaukee Downtown had mixed experiences regarding parking at the hotel. Many reviewers found the parking convenient and easily accessible with some highlighting that the parking structure was super convenient and easy to use. Valet service received particularly positive remarks for being amazing and efficient, although some noted that it closed at midnight, which could be inconvenient.
However, several guests mentioned that they were disappointed by the lack of free parking with many pointing out the additional charges for parking—ranging up to $15 per night in city parking and an extra $14 for the hotel parking garage. The cost was considered excessive by some, given the price of the room. Guests also noted the lack of clear communication about these charges, leading to confusion.
Others found the parking situation somewhat challenging, mentioning difficulties in accessing the parking area and confusion with entrances. Additionally, some encountered issues such as a broken elevator in the parking structure and having to pay each time they exited.
Overall, while the parking was found to be convenient by many, the additional charges and occasional logistical issues left some guests feeling somewhat dissatisfied.
Hampton Inn & Suites Milwaukee Downtown has received a mix of reviews that trend towards disappointment, given the limited facilities and services offered. Despite its convenient downtown location, many guests have voiced dissatisfaction, highlighting the need for an overhaul of the premises. Breakfast experiences have been notably poor with reports of unclean and crowded dining areas and instances where breakfast was simply unavailable. The general sentiment indicates that for the price point paid—often upwards of $180 per night—the amenities and overall value do not meet expectations. This has resulted in numerous ratings ranging from 1.00 to 7.00 out of 10, primarily leaning towards the lower end. Many have described their stay as subpar, underwhelming and not as clean as they hoped. While it carries the Hampton name, this particular location seems to fall short of what travelers expect from even a budget hotel.
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Location
The hotel’s central setting makes it an ideal base for exploring the city with the Riverwalk, Third Ward and the Milwaukee Public Market just a short stroll away. Guests also appreciated the convenience of being close to music venues, the Fiserv Forum, Panther Arena and the Amtrak station. Whether attending festivals, concerts or simply sightseeing, the location offers unparalleled access to a variety of events and activities.
Overall, the hotel’s great location combined with clean and comfortable accommodations and friendly staff, makes it a favored choice for many looking to explore downtown Milwaukee.
Breakfast
However, several guests encountered issues with the breakfast service. There were problems with the breakfast running out of food early or having a limited selection. Some guests noted that advertised breakfast services were sometimes unavailable due to COVID-19 precautions with no alternative options provided. There were also complaints about the breakfast being shut down early and the hotel not informing guests in advance about the lack of breakfast. These inconsistencies have led to some dissatisfaction among guests who expected breakfast to be included in their stay. Overall, while the available breakfast was often rated positively, the inconsistency in its availability has been a significant drawback for many visitors.
Rooms
Beds
However, there were also several complaints regarding the beds. Some guests found them to be uncomfortable and described the pillows as lumpy, cheap or significantly smaller than standard sizes. Issues with cleanliness were also noted with reports of stained mattresses, duvets and bedding, which were sometimes described as dirty or even appearing slept in. Various guests complained about the bed sizes not being standard, which led to sleep difficulties.
In summary, while many guests enjoyed a comfortable sleeping experience at Hampton Inn & Suites Milwaukee Downtown, there were notable concerns regarding bed comfort and cleanliness for others.
Cleanliness
Frequent complaints include dirty and smelly rooms, stained carpets and linens and unclean bathrooms. Guests also noted trash left in rooms, stains on sheets, old food remnants and lingering unpleasant odors. Additionally, some areas of the hotel, including common spaces and hallways, were reported to be extremely dirty with some carpets so grimy that wearing shoes at all times was advised.
Other concerns involve the overall state of disrepair with mentions of non-functional amenities like fridges and thermostats, as well as rooms not being ready at check-in. The property's appearance was described as rundown and in need of remodeling. Specific incidents such as finding bloody towels, bedbugs and specific pieces missing from the coffee pots add to the negative reviews.
Overall, while the hotel's location and bed comfort were noted positively, there are significant cleanliness and maintenance issues that need to be addressed for a better guest experience.
Staff
However, not all experiences were favorable; some guests reported encountering staff who were rude, unhelpful or indifferent. Issues such as lack of accommodation, failure to deliver promised items and an overall sense of fluster among staff were noted. There were mentions of inconsistency in service quality with some front desk personnel described as not hospitable. Despite these hiccups, the general consensus was that the staff did their best during busy times and often handled difficult situations with calm and politeness. Valet drivers and certain front desk staff were highlighted for going the extra mile to enhance guests' experiences.
Wi-Fi
Parking
However, several guests mentioned that they were disappointed by the lack of free parking with many pointing out the additional charges for parking—ranging up to $15 per night in city parking and an extra $14 for the hotel parking garage. The cost was considered excessive by some, given the price of the room. Guests also noted the lack of clear communication about these charges, leading to confusion.
Others found the parking situation somewhat challenging, mentioning difficulties in accessing the parking area and confusion with entrances. Additionally, some encountered issues such as a broken elevator in the parking structure and having to pay each time they exited.
Overall, while the parking was found to be convenient by many, the additional charges and occasional logistical issues left some guests feeling somewhat dissatisfied.
3 Star
No, Hampton Inn & Suites Milwaukee Downtown doesn't have any pool.
No, a spa isn't available at Hampton Inn & Suites Milwaukee Downtown.
Yes, Hampton Inn & Suites Milwaukee Downtown welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites Milwaukee Downtown.
Yes, Hampton Inn & Suites Milwaukee Downtown has a gym.
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