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Summary of reviewsMercure Kyoto Miyazu Resort & Spa is celebrated for its stunning location and impressive amenities, making it an excellent choice for those seeking a picturesque retreat in Kyoto. The resort is tucked away in a tranquil area, offering breathtaking views of Miyazu Bay and Amanohashidate, ideal for travelers with vehicles who appreciate easy access to both the coastline and nearby attractions.
The breakfast buffet is a standout feature, offering a wide variety of delicious and high-quality dishes that guests regularly praise. Though it can be crowded during peak times and is priced on the higher side, the overall experience satisfies most visitors. The dinner service receives mixed reviews, with some guests lauding the diverse options and others suggesting improvements in menu variety and value.
Rooms at the resort are spacious and comfortable, highlighted by stunning ocean views. The traditional Japanese style adds cultural charm, although a few rooms show minor signs of wear. Cleanliness is generally well-maintained across the hotel, particularly in the expansive and well-kept onsen and public bath facilities.
The staff at Mercure Kyoto Miyazu Resort & Spa are noted for their professionalism and helpfulness, consistently delivering warm and attentive service. The spa facilities are particularly praised for their luxury and serene atmosphere, providing guests with a perfect setting for relaxation.
The pool area is impressive, especially appealing to families and couples. Its large outdoor pool and kiddie area ensure fun for all ages, though availability is seasonal. Family accommodations are thoughtfully designed, with spacious rooms and amenities that cater to guests of all ages.
While bedding comfort varies, the general consensus is positive, although some guests express surprise at the self-service arrangement in the tatami rooms. Overall, Mercure Kyoto Miyazu Resort & Spa offers a welcoming and enjoyable experience, combining natural beauty, relaxation, and top-notch hospitality for a memorable stay. Show more
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Hotel with Spa
This hotel is a resort and spa, suggesting it offers dedicated spa facilities and services. The 'Resort & Spa' designation implies a focus on relaxation and wellness amenities.
Hotel with Swimming Pool
This resort and spa offers a relaxing experience with pool facilities. Guests can enjoy a serene environment along with access to other premium amenities.
Outdoor Pool
Hotel with Parking
Mercure Kyoto Miyazu Resort & Spa provides free onsite parking for guests. This adds convenience for those traveling by car to the resort.
EV charging stations
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Privilege Junior Suite with King Bed with Ocean/Sea ViewThe spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit has 1 bed.
Japanese Style Classic Room with Ocean/Sea ViewThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with satellite channels, tatami, a tea and coffee maker, executive lounge access as well as sea views. The unit has 4 futons.
Classic Room with Ocean/Sea View - Family FriendlyThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit offers 2 beds.
Classic Room with Two Single Beds, Two Futon Beds and Ocean ViewThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with satellite channels, tatami, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds and 2 futons.
Junior Suite with Ocean ViewThe spacious suite features 2 bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, tatami, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds and 4 futons.
Classic Junior Suite with Two Single Beds, Two Futon Beds and Ocean ViewThe spacious suite features 2 bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, tatami, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 2 beds and 3 futons.
Classic Deluxe Suite with Ocean/Sea ViewThis spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit offers 4 beds.
Classic Room with Ocean/Sea ViewThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit offers 3 beds.
Classic Room with Ocean/Sea ViewThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit has 4 beds.
Privilege Room with Ocean/Sea ViewFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit has 2 beds.
Privilege Room with Ocean/Sea ViewFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit has 2 beds.
Classic Accessible Room with Ocean/Sea ViewThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in a stunning location, the Mercure Kyoto Miyazu Resort & Spa boasts breathtaking views over Miyazu Bay and the iconic Amanohashidate. The hotel's elevated position provides guests with a marvelous outlook of the sea, enhancing the tranquil and serene ambiance. Perfect for those with a vehicle, the location offers a quiet escape from the bustle of city life, with easy access to the coastline and nearby attractions.
While the setting is splendid, the hotel's remote location means limited dining and shopping options in the immediate area, making a car essential for exploring the surroundings and reaching the nearest towns. The hotel's proximity to the beach adds to its appeal, although it is not directly on the beachfront. Access to the hotel can be somewhat challenging for those relying on public transport, as the distance from the city center and the limited shuttle services may require some planning.
For travelers seeking a peaceful retreat with picturesque views and the flexibility to drive around, Mercure Kyoto Miyazu Resort & Spa offers an idyllic setting to unwind and enjoy the beauty of the region.
Breakfast
Breakfast at the Mercure Kyoto Miyazu Resort & Spa is consistently praised for its wide variety and high quality. Guests appreciate the extensive selection of dishes available at the buffet, often describing it as delicious, amazing, and exceptional. With numerous options to choose from, it's no surprise that the breakfast is highlighted as one of the standout features of a stay at this hotel.
While the ambiance can be crowded, especially during peak times, arriving early can mitigate the wait to enjoy the diverse offerings. The cost of the breakfast is noted to be on the higher side, with some guests expressing that it's expensive considering the repetitive menu on consecutive days. However, the quality and taste generally satisfy those who partake, with helpful and pleasant staff enhancing the experience.
In short, if breakfast plays a crucial part in your travel plans, Mercure Kyoto Miyazu Resort & Spa provides a varied and flavorful start to the day that has guests returning for more, even if the price may be a consideration.
Dinner
The dining experience at Mercure Kyoto Miyazu Resort & Spa has received mixed feedback from guests. The dinner service is predominantly buffet-style, offering a wide variety of dishes. Many guests appreciated the diverse food options available, which include both local and international cuisines, and praised the delicious and elaborate meals. The inclusion of alcohol in the buffet attracted positive remarks from some visitors.
However, a few guests felt the dinner was only average and expressed disappointment, particularly regarding the lack of seafood and the menu's perceived catering to specific dietary preferences. The pricing was also noted as being on the high side for the quality offered. Additionally, the dining environment was described as noisy and crowded, with guests sometimes needing to queue for food. The dinner schedule ends early in the evening, which might not be convenient for everyone. There is also feedback about the necessity for more shuttle buses and reservations due to occasional overbooking.
Overall, while the buffet attracts praise for its variety and taste, some logistical and qualitative aspects of the dining experience could be improved to enhance guest satisfaction.
Rooms
Mercure Kyoto Miyazu Resort & Spa draws guests with its spacious and comfortable rooms, consistently praised for their clean and inviting atmosphere. Visitors rave about the expansive layouts that provide ample room to relax, with many rooms offering stunning ocean views that make the stay memorable. The traditional Japanese style adds a unique touch, allowing guests to experience the local culture, although it can sometimes feel a bit worn. Many guests also appreciate the serene environment coupled with large hot springs and outdoor pools that enhance their resort experience.
Despite these positive aspects, there are some minor drawbacks that guests have noted. Certain rooms are described as outdated, occasionally carrying a lingering smell of cigarette smoke. Issues like stained sinks or the appearance of black mold have been mentioned, indicating areas where minor renovations could increase guest satisfaction.
Staff hospitality is highly rated, with prompt service addressing complaints efficiently by offering room changes when necessary. Overall, while improvements could be made in the scent and condition of a few rooms, the spaciousness and views continue to charm visitors seeking a comfortable and picturesque stay.
Beds
The Mercure Kyoto Miyazu Resort & Spa presents an intriguing mix of comfort levels regarding its bedding. Many guests appreciated the quality of the bedding, highlighting the comfort of the beds and describing them as nice and providing the best sleep they've had during their trip. However, opinions on the mattresses and futons were varied. Some found the mattresses not very comfortable, and a few noted that the futon was thin, with the self-service setup being less favorable for some. On the positive side, the low-rebound mattress on the futon in the tatami room was noted for its comfort. The Japanese-style room featured frayed tatami mats, which didn't detract from the cleanliness but did add a rustic touch. Overall, while the beds generally cater well to comfort needs, the futon arrangement and expectation for guests to make their own beds might come as a surprise for some staying in the tatami rooms.
Cleanliness
Mercure Kyoto Miyazu Resort & Spa boasts an overall clean and inviting environment, highly appreciated by its guests. The hotel is known for its spacious and well-maintained rooms, creating a comfortable stay. Particularly noteworthy are the expansive and impeccably clean onsen and public bath facilities, which guests frequently highlight as exceptional. The hotel's overall atmosphere contributes to a serene and pleasant experience, enhancing the feeling of cleanliness around the premises.
However, there are areas noted by guests where cleanliness could be further improved. Some reviews mention issues like dirty carpets, stains, and occasional unpleasant odors in specific rooms. Windows were also reported as needing attention, along with the tatami mats showing signs of mold. Despite these isolated concerns, the substantial positive reviews regarding the cleanliness of the main facilities indicate a general sense of care and maintenance throughout the resort. Guests appreciate the continual efforts to keep the resort clean and efficient, making it an appealing choice for visitors seeking a hygienic accommodation in Kyoto Miyazu.
Staff
Mercure Kyoto Miyazu Resort & Spa is home to a warm and hospitable team, gaining positive remarks for their professionalism and attentive service. Visitors frequently highlight the friendliness and politeness of the staff, describing them as kind and often going out of their way to assist guests. The hotel's reception staff particularly stand out for their willingness to help, and a few guests noted thoughtful gestures like complimentary nighttime snacks.
Guests appreciate the helpful recommendations from the front desk, such as finding delicious local dining options, and the spa has been noted as an especially pleasant experience. While prior requests are typically well-managed, some visitors experienced challenges during busier times, often due to understaffing, which can result in longer wait times at check-in and communication issues. Nonetheless, the staff generally maintain a positive attitude and strive to meet guests' needs. Despite a few hiccups during peak periods, the overall service is well-received, making for an enjoyable stay at the resort.
Spa
Mercure Kyoto Miyazu Resort & Spa offers a remarkable spa experience that seems to leave guests enchanted with its luxurious and serene atmosphere. The hot springs, known for their spaciousness and cleanliness, are a highlight, offering a perfect retreat to relax and rejuvenate. Guests appreciate the variety of the hot spring facilities, which include both hot and cold onsens and a well-received sauna, adding an extra touch of luxury and comfort. The outdoor hot springs, combined with the scenic views, contribute to a truly relaxing experience, appreciated by many who visit. Dining at the resort complements this experience, with delicious meals accompanying the soothing spa offerings. While there is a suggestion for meticulous attention to cleaning at the spa, the overall impression is one of satisfaction, with many visitors eager to return.
Pool
The Mercure Kyoto Miyazu Resort & Spa presents an appealing aquatic experience, particularly for families and couples seeking relaxation and fun. The hotel's pool facilities include a large outdoor pool that is praised for its cleanliness and ample size, offering a pleasant feeling for swimmers. Additionally, there is a designated kiddie pool that is perfectly suited for young children, ensuring that guests of all ages have a delightful time. While the pool offers great enjoyment, it is worth noting that its availability is seasonal, as guests express eagerness to return during summer when the pool is fully open. Visitors also appreciate the flexibility of being able to use the pool even after checking out, allowing for extended leisure time. Complementing the pool experience, the hotel boasts a nice onsen and a large public bath, adding to the overall appeal as a relaxing destination. Overall, the Mercure Kyoto Miyazu Resort & Spa provides a comprehensive and enjoyable poolside experience that guests look forward to revisiting.
Family
Mercure Kyoto Miyazu Resort & Spa stands out as a pleasant haven for families seeking a comfortable and enjoyable stay. The resort is particularly well-suited for families, offering spacious rooms equipped with amenities designed to ensure a stress-free experience. The stylishly decorated public bath is a highlight, providing an enjoyable experience for guests of all ages, including children. Families have appreciated the thoughtful provision of children's cutlery during meals, ensuring little ones are well catered for. The resort's ability to accommodate entire families within one room has been a key advantage, although some guests have noted room for improvement in meal accommodation for families. Despite this minor issue, both adults and children leave satisfied, with younger guests delighted by their experience. Safety for even the smallest of guests, such as babies, is assured, allowing parents peace of mind during their stay. Overall, the resort is a great place for both family trips and couples' getaways, providing memorable experiences for all visitors.
Yes, Mercure Kyoto Miyazu Resort & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mercure Kyoto Miyazu Resort & Spa.
No, Mercure Kyoto Miyazu Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Mercure Kyoto Miyazu Resort & Spa.
No, Mercure Kyoto Miyazu Resort & Spa doesn't have a gym.