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Summary of reviewsGarden Village Resort in Moalboal offers a tranquil escape from the bustling town center, providing a serene environment perfect for those seeking a quiet retreat. Its slightly remote location adds to the resort's charm, although transportation via motorbike or tricycle is essential for exploring nearby attractions. Guests appreciate the resort's convenient position between the beach and the town center, balancing relaxation with occasional excursions.
The breakfast experience is largely positive with guests praising the generous portions, delicious food and unique offerings like seafood. However, some found the pricing on the higher side and suggested menu improvements. Dinner at the resort is widely enjoyed with the fresh and well-prepared dishes receiving high marks. The convenience of the on-site restaurant and bar is a significant plus, although some guests noted the limited menu and higher prices compared to local options.
Rooms are generally maintained well, offering clean, spacious and comfortable accommodations with essential amenities such as air conditioning, WiFi and mini-fridges. While some rooms felt cramped to a few guests, larger accommodations like bungalows and apartments were highly appreciated. Cleanliness is a consistent strength, though occasional issues with cleaning frequency and thoroughness were noted.
The staff at Garden Village Resort are frequently commended for their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. Although there are rare mentions of disinterested staff, the majority of reviews highlight the exceptional service provided by the team.
WiFi at the resort has mixed reviews with some guests enjoying fast and stable connections, particularly in common areas, while others faced challenges with slow and intermittent signals, especially in the rooms.
The pool is a standout feature, described as clean, beautiful and spacious, providing a relaxing environment for a swim or dip. Nighttime tranquility around the pool area adds to its appeal, although more frequent cleaning was occasionally suggested.
Parking is convenient, secure and free with ample shaded spaces available. Motorbike riders also find the parking situation particularly accommodating. Despite the narrow access road, guests feel their vehicles are safe and parking is easy to navigate.
For families, the resort offers a supportive and enjoyable environment with dedicated family rooms, ample play space for children and a peaceful ambiance. The family-friendly facilities and great value for money make it a popular choice for family vacations.
The beds, although receiving some criticisms regarding size and comfort, are mostly praised for being comfortable, clean and enhancing the overall restful experience.
In summary, Garden Village Resort is a three-star hotel offering good value for money, balancing affordability with quality. The resort's serene environment, welcoming staff, clean and comfortable rooms and family-friendly amenities make it a highly recommended destination for travelers seeking a peaceful and enjoyable stay. Show more
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Hotel Taking Steps Towards Sustainability
This resort is recognized for its commitment to sustainability based on available data.
Family Friendly Hotel
This resort offers child-friendly facilities like a playground and babysitting services, ensuring a relaxing stay for both parents and kids. It provides a comfortable and convenient base for families exploring Moalboal.
Hotel with Swimming Pool
The resort features a swimming pool. Guests consistently find it a delightful highlight of their stay. The pool is complemented by spacious rooms and friendly staff.
Outdoor Pool
Hotel with Parking
This resort offers free parking, on-site parking, and private parking facilities. Guests can park their vehicles conveniently.
Small Hotel
Features a charming garden setting and comfortable accommodations. The resort has a friendly atmosphere and is conveniently located near the main attractions, making it a great choice for a relaxing getaway.
3-Star Hotel
This resort offers a pleasant stay with its garden setting and comfortable rooms. It's a popular choice for travelers looking for a relaxing environment and good value for money.
Hotel with Outdoor Pool
Garden Village Resort features an outdoor pool. The pool is consistently highlighted by guests as a delightful feature of their stay.
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Room Types
Two-Bedroom HouseGuests will find a refrigerator, a dishwasher, kitchenware and an oven in the kitchen. The holiday home also features. The air-conditioned holiday home offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Deluxe Garden RoomThe air-conditioned holiday home features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with garden views, this holiday home also offers a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe RoomThis holiday home includes, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with garden views, this holiday home also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Pool RoomGuests will have a special experience as the holiday home offers a pool with a view. The air-conditioned holiday home features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with garden views, this holiday home also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Garden Village Resort offers a tranquil escape conveniently situated just outside Moalboal. Though a bit removed from the bustling town center and popular Panagsama Beach, its peaceful surroundings and serene atmosphere make it a preferred choice for those seeking a quiet retreat. Motorbike or tricycle transport is essential for exploring nearby attractions with scooters available on-site for rent. While the secluded location contributes to the resort's calm environment, it also means that some areas, like the main beach and local dining spots, are a short ride away. The pathways leading to the resort are narrow and some might find the roads a bit dark at night, adding to its off-the-beaten-track charm. Despite being slightly remote, the resort's positioning between the beach and the town center makes it accessible and well-suited for those looking to balance relaxation with occasional excursions.
Breakfast
The breakfast experience at Garden Village Resort receives mixed feedback from guests. On the positive side, many guests appreciate the good options available, describing the food as yummy and delicious. The omelettes and the overall selection of drinks are particularly praised. The portion sizes are mentioned to be generous and the seafood for breakfast was also noted as a unique offering. The convenience of the breakfast setup, including having breakfast tables in front of bungalows, adds to the appeal.
However, some concerns were raised regarding the cost with several guests finding it on the expensive side. There were mentions of the breakfast not being included in the price and the actual meals being overpriced and somewhat mediocre. The breakfast menu, while diverse, could use more inspiration according to a few reviews. Despite these drawbacks, the breakfast generally starts early and provides a range of sweet and savory options that most guests found satisfactory. Overall, while there are areas for improvement, particularly in pricing and menu creativity, the breakfast at Garden Village Resort generally meets guest expectations with its decent quality and good variety.
Dinner
The dining experience at Garden Village Resort has received a variety of feedback, though most reviews reflect positively on the restaurant. Guests frequently described the food as delicious and superb with particular praise for its freshness and prompt preparation. The menu offers a mix of Asian and Western dishes, which have impressed many diners and there is a good selection of wines credited to the French influence of the owner.
The convenience of having a restaurant and bar on site is another highlight, allowing guests to enjoy meals and drinks without having to leave the resort. This convenience is enhanced by the kitchen's flexibility and friendliness with some guests opting to have their meals delivered to their terrace or sun loungers.
There are a few criticisms, particularly about the menu being limited and the prices being somewhat high compared to other local options. However, many visitors felt that the quality of the food justified the cost, praising the tasty and well-prepared dishes.
Overall, the restaurant at Garden Village Resort appears to be a solid choice for visitors, especially those looking to enjoy a diverse and high-quality dining experience.
Rooms
Garden Village Resort offers a mixed experience when it comes to room quality. Overall, the rooms are praised for being clean, spacious and well-maintained. Many guests appreciated the comfort of the beds and the availability of amenities such as air conditioning, WiFi and mini-fridges. The resort appears to cater well to guests looking for a no-fuss, functional place to stay with rooms described as basic but sufficient.
However, there are some discrepancies in room sizes with some guests finding the rooms quite spacious while others felt they were cramped or small. Despite this, larger accommodations such as bungalows and apartments received high marks for their size and comfort.
Cleanliness is a recurring positive theme, though a few reviews noted issues with cleaning frequency and thoroughness. Some rooms were described as outdated and minor maintenance issues like weak showers and noisy fridges were mentioned. Noise can also be a problem, as several guests indicated that the rooms were not soundproof.
The overall environment of the resort is appreciated for its serene and relaxing vibe and it provides good value for money. Despite a few shortcomings, many guests found the accommodations comfortable and adequate for a pleasant stay.
Beds
The beds at Garden Village Resort have received mixed feedback from guests, though the positive comments outnumber the negative ones. Many visitors have praised the beds for being comfortable and clean, contributing to a restful stay. Guests frequently mentioned comfortable and spacious beds with clean bed sheets enhancing their experience. There were also mentions of comfortable pillows, adding to the overall comfort. Some guests noted that the sunbeds were also comfortable, suggesting a pleasant outdoor experience.
However, there were notable criticisms as well. Issues included beds being too small or undersized, uncomfortable mattresses and in a few cases, sagging or itchy beds. Some guests found the mattresses to be made of foam or plastic, which was not to everyone's liking. Additionally, several reviews mentioned that the rooms themselves were on the smaller side, which likely impacted the overall comfort of the sleeping arrangements.
Despite these drawbacks, many guests found the beds to be a positive aspect of their stay at the Garden Village Resort. Those seeking a peaceful night’s sleep generally found the beds to meet their expectations.
Cleanliness
Garden Village Resort boasts a generally positive reputation for cleanliness according to guest reviews. The property and its rooms are frequently described as clean, spacious and cozy. The well-maintained garden area and clean facilities add to the overall appeal with many visitors commending the beautiful, landscaped surroundings. The hotel's cleanliness is often highlighted as excellent or super clean with some guests rating it 10/10.
However, the reviews also hint at occasional inconsistencies. Some patrons noted that their rooms were not cleaned during their stay or were only cleaned once, leading to suggestions that cleaning should be more frequent. A few reviews also mentioned damp floors and clogged drains and some guests encountered insects like cockroaches and geckos. Cleanliness in the bathroom could also use improvement with occasional reports of it being less than spotless.
Overall, while there are some areas for enhancement, the majority of reviews reflect a very clean and well-kept resort environment, making it a pleasant stay for most guests.
Staff
Garden Village Resort is highly praised for its exceptional staff, consistently described as friendly, helpful and accommodating. Guests often highlight the team’s politeness and professionalism, whether interacting with front-desk personnel or restaurant employees. Many reviewers note the staff’s readiness to assist with various needs, from organizing tours to providing insightful local recommendations. Both the reception and housekeeping teams receive commendations for their attentiveness and warm demeanor, contributing significantly to positive guest experiences.
Despite the overwhelmingly positive feedback, there are isolated mentions of staff appearing disinterested or occupied with their phones and occasional lapses in specific services like pool towel provision or quick responses at reception. However, these instances seem rare and are overshadowed by the many accounts of excellent customer service.
Notably, several staff members have left lasting impressions with Maribel at reception and Randal receiving particular praise for their exceptional service. The restaurant staff are frequently mentioned for their hospitality and cheerful interactions, enhancing dining experiences.
Overall, the kind and responsive nature of the Garden Village Resort’s staff contributes greatly to the hotel’s welcoming atmosphere, making it a valued choice for many travelers seeking attentive and friendly service.
Wi-Fi
At Garden Village Resort, guest reviews present a mixed picture of the WiFi experience. Several travelers praised the resort for its good, fast and even excellent WiFi connections. These guests noted stable and correct WiFi available for use, especially in common areas like the pool and restaurant. Positive experiences also included friendly and efficient communication over the resort's app.
However, other visitors encountered significant issues with the internet. Complaints included slow and often disconnecting WiFi, weak signals and intermittent availability. Reports indicated that WiFi was mostly restricted to the restaurant or reception areas with little to no connectivity in the rooms. Some even mentioned that the WiFi signal was not strong enough for business use or for connecting to entertainment services on the TV.
Overall, while some guests enjoyed reliable and robust WiFi, others faced challenges with internet stability and coverage throughout their stay, highlighting a need for improvement in the resort's connectivity services.
Pool
The Garden Village Resort boasts an impressive pool that has consistently garnered positive feedback from guests. Described frequently as clean and well-maintained, the pool area is often highlighted for its beauty and spaciousness. Visitors have appreciated the large and comfortable environment, making it ideal for a relaxing swim or a peaceful dip. The pool is also noted for its great access and central location within the resort.
Guests have enjoyed the range of fun activities available in the pool area, which enhances the overall experience. Additionally, the ambiance around the pool is generally quiet at night, allowing for a serene atmosphere. Facilities like sunbeds and lounging areas are well maintained, contributing to a comfortable and enjoyable poolside experience.
However, there were occasional remarks about the need for more regular cleaning, although these were outnumbered by the vast number of compliments indicating the pool’s cleanliness and upkeep. Overall, the pool at Garden Village Resort is a standout feature that significantly adds to the charm and appeal of the stay.
Parking
Garden Village Resort offers a variety of parking options for guests, ensuring convenience and safety. On-site parking is readily available and many visitors appreciate the free parking provided without any additional charges. Guests can park their vehicles next to their accommodations, making it easy to access their rooms. The parking spaces are well-shaded under trees, adding an extra layer of comfort for those with vehicles. Motorbike riders found it particularly convenient with ample space always available. Despite some minor comments about the need for updates and the narrow road leading to the property, the overall sentiment is positive with guests feeling that their vehicles are secure and parking is seldom overcrowded.
Family
Garden Village Resort stands out as an exceptional destination for families seeking a relaxing getaway. Reviews highlight its family-friendly environment, making it an ideal spot for family vacations, bonding sessions and large family gatherings. The property features dedicated family rooms and separate cottages, providing ample space and privacy for young children to play freely.
Guests noted the accommodation as very clean and the facilities exude a peaceful ambiance that enhances the overall family experience. The resort is praised for its great value for money, surpassing many other places travelers have stayed, which is noteworthy for those budget-conscious families.
While some have remarked on the basic and minimal aspects of facilities, the consensus is that the services and amenities available are commensurate with a good, reliable standard. The great pool and the expansive areas for kids to play make it a superb choice for families looking for both relaxation and activity.
Visitors have shared positive experiences with several recommending the resort for both couples and families. The property’s location in Moalboal is also a plus, offering a great local experience with friendly people and an enjoyable setting.
In summary, Garden Village Resort offers a satisfying and supportive environment for families, making it perfect for family trips and vacations. The combination of family-specific accommodations, ample play space and overall value makes it a destination worth considering for a family trip.
3 Star
Garden Village Resort is a decent three-star hotel that offers good value for money with standard amenities, making it an excellent choice for travelers seeking affordability without compromising on quality. The rooms are very clean and often described as empty yet excellent—providing all the necessities in a minimalist fashion. Guests have particularly praised the cleanliness of both the rooms and the pool, describing the facilities on offer as outstanding and extraordinary.
Despite its three-star rating, several reviewers believe it deserves a higher rating, noting it feels like staying in a five-star hotel. The modern facilities, including effective air conditioning, add to the positive experience, aligning with a very good price/performance ratio. Garden Village Resort appears to be an ideal choice for short stays of 1-2 nights, delivering a fair pricing structure. Based on guest feedback, it consistently exceeds the usual standards expected in the Philippines with no major complaints.
Business
Garden Village Resort proves to be an ideal accommodation option for business travelers. The facilities are specifically tailored to the needs of business people, making it a business-friendly environment. With excellent amenities, it is well-equipped for those on business trips, ensuring a comfortable and clean stay. The rooms are maintained to high standards and come at a very affordable nightly rate.
Guests have expressed contentment with the comfort of the beds and the overall cleanliness of the rooms. The service promises no complaints and even the food options available on-site are satisfactory. However, note that traveling outside the hotel requires a taxi or bike.
In sum, Garden Village Resort successfully meets the expectations of a reliable business stay, merging practicality with comfort in a cost-effective package, making it highly recommended for business travelers.
Outdoor Pool
Garden Village Resort's outdoor pool consistently impresses guests, who frequently find it to be a delightful highlight of their stay. The pool is described as nice, clean and regularly maintained, ensuring a high standard of hygiene and appealing aesthetics. Its central location within the resort makes it easily accessible and a focal point for relaxation and enjoyment.
The pool area is well-equipped, offering plenty of sun loungers and shaded spots, catering to both sun-seekers and those looking to unwind in a cooler setting. Guests appreciate the ample space, which is conducive to a relaxing swim and some reviews highlight how it remains open and lit up all night, enhancing its appeal.
Reviews often mention the pool's great size and warmth, adding to the list of factors contributing to its popularity. The area around the pool is also praised for its cleanliness and organization with plenty of seating and shade making it a comfortable environment to relax in.
Additionally, the pool area includes recreational options like billiards, darts and a ping pong table, further enriching the guest experience. Visitors speak highly of the pool's overall environment, making it a standout feature of the Garden Village Resort.
Yes, Garden Village Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Garden Village Resort.
No, Garden Village Resort doesn't allow dogs.
Yes, parking facilities are available at Garden Village Resort.