Stay Express Inn & Suites - Mobile, Al
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Summary of reviewsStay Express Inn & Suites - Mobile, Al is well-regarded for its convenient and accessible location right off Interstate 10. Guests appreciate the peaceful, quiet setting despite its proximity to the highway and its closeness to local attractions, dining options and gas stations adds to its appeal for travelers. The hotel is also a practical base for exploring nearby coastal areas and is only a short drive from downtown Mobile.
Guests often compliment the hotel staff for their friendly and helpful service, contributing positively to their overall experience. The breakfast receives praise for its variety and quality with highlights like sausage gravy and friendly service from staff members like Brenda. However, there's room for improvement in terms of variety, freshness and replenishment of items.
The rooms are spacious and equipped with useful amenities such as mini-fridges and microwaves, making for a comfortable stay. However, there's notable inconsistency in cleanliness and maintenance with some rooms described as very clean and comfortable, while others suffer from odors, dampness and the presence of pests.
Cleanliness across the hotel has mixed reviews with positive mentions about clean rooms and a well-maintained breakfast area. Yet, significant issues like dirty hallways, mold and unclean bathrooms are frequently reported. These concerns extend to the pool and exterior areas, highlighting the need for better housekeeping and maintenance practices.
Despite some connectivity issues, the complimentary wifi is a valued feature. The gym and pool, while appreciated for their availability, face criticism for maintenance and operational reliability. The fitness center provides basic workout needs but could benefit from better upkeep and more equipment.
The beds receive mixed feedback with many guests finding them comfortable and cozy, while others cite issues with hardness and outdated linens. The hotel generally offers good value for money, though there are instances where it falls short of its three-star rating, particularly in room condition and housekeeping practices.
Additionally, the hotel is praised for its dog-friendly policies, providing a welcoming environment for pets with convenient exits and suitable grounds. However, pet odors and noise are occasional concerns, reflecting the need for higher cleanliness standards in these areas.
Overall, Stay Express Inn & Suites - Mobile, Al is a convenient, friendly and pet-friendly hotel offering good value, though it stands to benefit significantly from improvements in cleanliness and maintenance.
Categories
Guests often compliment the hotel staff for their friendly and helpful service, contributing positively to their overall experience. The breakfast receives praise for its variety and quality with highlights like sausage gravy and friendly service from staff members like Brenda. However, there's room for improvement in terms of variety, freshness and replenishment of items.
The rooms are spacious and equipped with useful amenities such as mini-fridges and microwaves, making for a comfortable stay. However, there's notable inconsistency in cleanliness and maintenance with some rooms described as very clean and comfortable, while others suffer from odors, dampness and the presence of pests.
Cleanliness across the hotel has mixed reviews with positive mentions about clean rooms and a well-maintained breakfast area. Yet, significant issues like dirty hallways, mold and unclean bathrooms are frequently reported. These concerns extend to the pool and exterior areas, highlighting the need for better housekeeping and maintenance practices.
Despite some connectivity issues, the complimentary wifi is a valued feature. The gym and pool, while appreciated for their availability, face criticism for maintenance and operational reliability. The fitness center provides basic workout needs but could benefit from better upkeep and more equipment.
The beds receive mixed feedback with many guests finding them comfortable and cozy, while others cite issues with hardness and outdated linens. The hotel generally offers good value for money, though there are instances where it falls short of its three-star rating, particularly in room condition and housekeeping practices.
Additionally, the hotel is praised for its dog-friendly policies, providing a welcoming environment for pets with convenient exits and suitable grounds. However, pet odors and noise are occasional concerns, reflecting the need for higher cleanliness standards in these areas.
Overall, Stay Express Inn & Suites - Mobile, Al is a convenient, friendly and pet-friendly hotel offering good value, though it stands to benefit significantly from improvements in cleanliness and maintenance.
Dog Friendly Hotel
This La Quinta Inn & Suites allows cats and dogs. The pet policy includes a fee of $25 per night per pet with a max of $75 per stay. There is a limit of 2 pets per room, and each pet must weigh 75 lbs or less.
Hotel with Parking
This hotel offers free self-parking for guests.
Accessible Hotel
This hotel is listed as an accessible hotel near Mobile, offering accessible rooms and amenities.
3-Star Hotel
Located in the Tillman's Corner area, this hotel offers standard amenities and comfortable accommodations. It is a practical choice for travelers seeking value and convenience.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Situated conveniently just off Interstate 10, 'Stay Express Inn & Suites - Mobile, Al' boasts a prime location that guests consistently praise for its accessibility and proximity to local attractions. The hotel's setting is both peaceful and serene with many reviews highlighting the quiet atmosphere despite its closeness to the highway. Guests appreciate the excellent range of nearby dining options, grocery stores and gas stations, making it an ideal stopover for travelers.
The location not only provides easy access for a quick stay but also serves as a gateway to explore the wider region. Visitors found it simple to venture to beaches from Biloxi to Destin with Dauphin Island being just a 30-minute drive. Downtown Mobile is also within a short 10-minute journey, making the hotel a convenient base for both relaxation and exploration.
In addition to location, the hotel is recognized for its friendly and attentive staff, clean rooms and good value for money. The daily breakfast receives high marks with some guests noting variations in the offerings that add a pleasant touch to their mornings. Parking is easy and accessible, further enhancing the stress-free experience.
While most reviews are positive, it's worth noting that a few mention the surrounding area as somewhat rough and there were mixed opinions on the variety of restaurants in the immediate vicinity. However, the overall consensus underscores the hotel as a well-situated, comfortable choice for travelers seeking convenience, friendly service and a good night's rest right off the interstate.
The breakfast experience at Stay Express Inn & Suites - Mobile, Al received mixed feedback from guests. However, many praised the hotel for providing a good variety of options, which included eggs, sausage, biscuits, gravy and even some wonderful sausage gravy that stood out. The breakfast was generally described as good with decent options considering it was complimentary. There were numerous mentions that the breakfast was very enjoyable and made guests feel like a plus to their stay.
Guests appreciated the hot breakfast and particularly noted its improvement compared to other locations, like the La Quinta in Shreveport, LA. Some travellers found it to be the best breakfast they have ever had with excellent choices and a very well-rounded selection each morning. Brenda, who managed the breakfast area, received specific mentions for her lovely service.
On the downside, there were consistent remarks about the simplicity and limitations of the breakfast. A number of guests found it lacked variety and fresh fruit. Some mentioned that the food was often cold or that items ran out quickly. Several reviews noted that the breakfast area was small, which added to the inconvenience. Guests also noted dissatisfaction with certain aspects, such as the prepackaged items, lack of proper dietary options and limited hot food choices.
Overall, while there were several positive aspects highlighted about the breakfast, including good coffee and customer service, there were areas that could use notable improvement to meet higher expectations.
Stay Express Inn & Suites - Mobile, Al garners mixed reviews when it comes to its rooms. Guests frequently compliment the spaciousness, noting the large and comfortable rooms that come at a fair price. Travelers also appreciate the in-room amenities such as mini-fridges, microwaves and comfy beds, making for a convenient stay.
The positive notes, however, are often overshadowed by significant cleanliness and maintenance issues. Some rooms are described as very clean and comfortable, but the recurring mentions of musty, damp smells and odors ranging from mildew to smoke and even urine are concerning. Reports of roaches, mold, hair in bathrooms and outdated furniture add to the discontent. Moreover, guests frequently mention the need for room repairs and better cleaning standards with issues like damp carpets, torn comforters and faulty appliances being common.
Despite the comfort offered by the spacious interiors, the overall upkeep and cleanliness of the rooms seem to be major areas for improvement, affecting the guest experience significantly.
Stay Express Inn & Suites - Mobile, Al presents a mixed experience when it comes to their beds. Many guests have complimented the comfortable, nice and surprisingly cozy beds, even describing them as sleeping like a dream. This positive feedback is echoed with mentions of comfy pillows and spacious accommodations. However, there are also frequent criticisms. Some guests reported that the beds were hard, uncomfortable and in need of replacement. Issues such as broken bed frames and old, torn linens further detract from the overall comfort. It seems that while some guests find the beds cozy and restful, others experience significant discomfort, suggesting inconsistency in the quality of the bedding.
Stay Express Inn & Suites - Mobile, Al has garnered a mixture of feedback concerning its cleanliness. On a positive note, several guests appreciated the clean rooms, describing them as "very clean" and "just what we needed." The property is noted to be pet-friendly and the cleanliness of the breakfast area scored high marks from many visitors, highlighting the efforts of the staff to maintain it well. The friendly and helpful demeanor of the staff is another frequently mentioned positive aspect.
However, there are significant and recurring concerns about the overall cleanliness of the hotel. Many guests reported issues such as dirty hallways, mold buildup, unpleasant odors and stained carpets. Specific mentions of roaches, dirty towels and unclean bathrooms suggest a need for more stringent housekeeping standards. Elevator cleanliness, room odors and maintenance issues like water leaks and rusted fixtures were also cited by multiple guests. The pool and exterior areas drew criticism for being unkempt and poorly maintained.
In summary, while Stay Express Inn & Suites - Mobile, Al has a conscientious and friendly staff, the hotel struggles with consistent cleanliness and maintenance issues that detract from the overall guest experience. The recurring themes point towards an urgent need for renovations and improved housekeeping practices to meet guest expectations.
Stay Express Inn & Suites - Mobile, Al consistently receives high marks for its staff, praised by guests for their friendly, helpful and accommodating service. The front desk personnel particularly stand out for their kindness and professionalism with certain individuals, such as Alyssa, highlighted as exceptional. Guests frequently mention how the staff contribute positively to their stay, from smooth check-ins to handling billing issues promptly. The hotel’s maintenance team and housekeeping staff also receive commendations for their friendliness and attentiveness. Despite some reviews noting a few instances of unprofessional or rude behavior, the overall consensus portrays a welcoming and courteous team dedicated to providing excellent customer service.
Stay Express Inn & Suites - Mobile, Al offers complimentary wifi for its guests. While several guests noted that the connection worked, some mentioned that it was not the best and could be improved. The wifi was described as okay by some users, indicating it met basic needs but perhaps lacked in speed or reliability. Despite this, the complimentary access to the internet remains a positive feature for travelers needing connectivity.
Stay Express Inn & Suites - Mobile, Al offers a fitness center that has received mixed feedback from guests. On the positive side, the fitness room is described as good and adequate for cardio exercises, featuring equipment like free weights and treadmills. The pool area also complements the gym, adding to the overall wellness experience. However, some guests pointed out a few drawbacks, including the lack of a TV remote, a broken exercise cycle and the general maintenance of the gym area. A few reviews mentioned the gym being small and lacking necessary equipment. Despite these issues, the fitness center provides a satisfactory workout environment for guests.
Stay Express Inn & Suites - Mobile, Al has received mixed reviews regarding its pool facilities. Guests appreciate when the pool is available, mentioning that it is nice and very clean with the added advantage of extended hours. The combination of pool and gym is also noted positively. However, frequent mentions of the pool being closed due to maintenance issues, lack of chemicals or simply being out of order reflect a consistent problem with accessibility. Additionally, cleanliness concerns are highlighted with descriptions of the pool being dirty, green and generally poorly maintained. The hot tub presence is noted, although it is often described as not working or being cold. While guests have enjoyed their moments by the pool, the recurring closures and maintenance issues significantly impact the overall experience.
Stay Express Inn & Suites - Mobile, Al offers good value compared to similar properties in the vicinity. Although some guests noted that the hotel seems more akin to a two-star establishment and has seen better days, others found it to be a clean 3-star hotel. The cleanliness stood out with one guest stating it was the cleanest La Quinta they had experienced. The hotel rooms were generally praised, despite some indicating that the room condition did not match the expected three-star rating. Housekeeping practices, including early morning noise, were a minor inconvenience for some.
The La Quinta by Wyndham Mobile - Tillman's Corner is noted for its accessible location, providing easy access to nearby highways and the interstate. The hotel is strategically situated on a secluded street that remains highly accessible. The rooms offer updated accessibility features, making it convenient for all guests, including those with disabilities. Additionally, the hotel is pet-friendly with specific accommodations for dog owners, such as accessible exits. While the lack of handicapped rooms and an out-of-service elevator were noted drawbacks, the overall accessibility received positive remarks.
Stay Express Inn & Suites - Mobile, Al is highly praised for its pet-friendly facilities and services. Guests appreciate the clean environment and welcoming atmosphere for their pets. The staff is noted for being friendly and even providing treats for both dogs and cats. Many guests find the location convenient with rooms close to exits for easy dog walking and the grounds behind the hotel are described as perfect for exercising pets. The pet policy meets high expectations, including allowing large dogs.
However, multiple reviews mention a persistent smell of wet dogs and the hallways occasionally being full of pet odors. Noise from barking dogs is noted frequently, which some guests might find disruptive. Despite a designated dog walk area, there are issues with it not being cleaned regularly, as some pet owners do not pick up after their animals.
In summary, while there are a few concerns related to pet odors and noise, the hotel excels in accommodating guests with pets, providing convenient and ample amenities for their fur baby companions.
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Location
The location not only provides easy access for a quick stay but also serves as a gateway to explore the wider region. Visitors found it simple to venture to beaches from Biloxi to Destin with Dauphin Island being just a 30-minute drive. Downtown Mobile is also within a short 10-minute journey, making the hotel a convenient base for both relaxation and exploration.
In addition to location, the hotel is recognized for its friendly and attentive staff, clean rooms and good value for money. The daily breakfast receives high marks with some guests noting variations in the offerings that add a pleasant touch to their mornings. Parking is easy and accessible, further enhancing the stress-free experience.
While most reviews are positive, it's worth noting that a few mention the surrounding area as somewhat rough and there were mixed opinions on the variety of restaurants in the immediate vicinity. However, the overall consensus underscores the hotel as a well-situated, comfortable choice for travelers seeking convenience, friendly service and a good night's rest right off the interstate.
Breakfast
Guests appreciated the hot breakfast and particularly noted its improvement compared to other locations, like the La Quinta in Shreveport, LA. Some travellers found it to be the best breakfast they have ever had with excellent choices and a very well-rounded selection each morning. Brenda, who managed the breakfast area, received specific mentions for her lovely service.
On the downside, there were consistent remarks about the simplicity and limitations of the breakfast. A number of guests found it lacked variety and fresh fruit. Some mentioned that the food was often cold or that items ran out quickly. Several reviews noted that the breakfast area was small, which added to the inconvenience. Guests also noted dissatisfaction with certain aspects, such as the prepackaged items, lack of proper dietary options and limited hot food choices.
Overall, while there were several positive aspects highlighted about the breakfast, including good coffee and customer service, there were areas that could use notable improvement to meet higher expectations.
Rooms
The positive notes, however, are often overshadowed by significant cleanliness and maintenance issues. Some rooms are described as very clean and comfortable, but the recurring mentions of musty, damp smells and odors ranging from mildew to smoke and even urine are concerning. Reports of roaches, mold, hair in bathrooms and outdated furniture add to the discontent. Moreover, guests frequently mention the need for room repairs and better cleaning standards with issues like damp carpets, torn comforters and faulty appliances being common.
Despite the comfort offered by the spacious interiors, the overall upkeep and cleanliness of the rooms seem to be major areas for improvement, affecting the guest experience significantly.
Beds
Cleanliness
However, there are significant and recurring concerns about the overall cleanliness of the hotel. Many guests reported issues such as dirty hallways, mold buildup, unpleasant odors and stained carpets. Specific mentions of roaches, dirty towels and unclean bathrooms suggest a need for more stringent housekeeping standards. Elevator cleanliness, room odors and maintenance issues like water leaks and rusted fixtures were also cited by multiple guests. The pool and exterior areas drew criticism for being unkempt and poorly maintained.
In summary, while Stay Express Inn & Suites - Mobile, Al has a conscientious and friendly staff, the hotel struggles with consistent cleanliness and maintenance issues that detract from the overall guest experience. The recurring themes point towards an urgent need for renovations and improved housekeeping practices to meet guest expectations.
Staff
Wi-Fi
Gym
Pool
3 Star
Accessible
Dog Friendly
However, multiple reviews mention a persistent smell of wet dogs and the hallways occasionally being full of pet odors. Noise from barking dogs is noted frequently, which some guests might find disruptive. Despite a designated dog walk area, there are issues with it not being cleaned regularly, as some pet owners do not pick up after their animals.
In summary, while there are a few concerns related to pet odors and noise, the hotel excels in accommodating guests with pets, providing convenient and ample amenities for their fur baby companions.
Yes, Stay Express Inn & Suites - Mobile, Al has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Stay Express Inn & Suites - Mobile, Al.
Yes, Stay Express Inn & Suites - Mobile, Al welcomes dogs.
Yes, parking facilities are available at Stay Express Inn & Suites - Mobile, Al.
Yes, Stay Express Inn & Suites - Mobile, Al has a gym.
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