Sun N Sand Beach Resort
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Summary of reviewsSun N Sand Beach Resort is ideally located by the ocean, providing direct beach access and stunning sea views, offering a tranquil escape from urban life. The resort's beautifully maintained gardens and spacious grounds, including several inviting swimming pools, cater to families with daily activities for all ages. While the beach may require more upkeep, the overall setting is idyllic.
Guests frequently praise the resort's breakfast, highlighting the indulgent buffet with its extensive variety and attentive service. Most guests leave satisfied, though minor issues such as occasionally repetitive options are noted. Dinner experiences vary, with some guests applauding the quality and variety of meals, while others find room for improvement.
Accommodations at the resort offer mixed experiences, with many guests enjoying clean, spacious rooms with impressive ocean views. However, older sections of the resort show signs of wear, with some facilities requiring significant updates to enhance guest comfort. The cleanliness standards are inconsistent, with some areas like bathtubs and linens needing more attention.
The resort staff stand out for their friendliness and professionalism, frequently exceeding guest expectations and making a positive impression. This welcoming service is a major draw for guests considering future visits. The pools are a significant highlight, offering superb cleanliness and diverse experiences for relaxation and adventure, especially appreciated by families.
Although the resort's beds and bedding receive criticism for being outdated and uncomfortable, affecting the overall comfort, other aspects of Sun N Sand Beach Resort provide a pleasant and memorable stay. With strategic improvements, especially in accommodations and bedding, the resort could substantially elevate the guest experience.
Categories
Guests frequently praise the resort's breakfast, highlighting the indulgent buffet with its extensive variety and attentive service. Most guests leave satisfied, though minor issues such as occasionally repetitive options are noted. Dinner experiences vary, with some guests applauding the quality and variety of meals, while others find room for improvement.
Accommodations at the resort offer mixed experiences, with many guests enjoying clean, spacious rooms with impressive ocean views. However, older sections of the resort show signs of wear, with some facilities requiring significant updates to enhance guest comfort. The cleanliness standards are inconsistent, with some areas like bathtubs and linens needing more attention.
The resort staff stand out for their friendliness and professionalism, frequently exceeding guest expectations and making a positive impression. This welcoming service is a major draw for guests considering future visits. The pools are a significant highlight, offering superb cleanliness and diverse experiences for relaxation and adventure, especially appreciated by families.
Although the resort's beds and bedding receive criticism for being outdated and uncomfortable, affecting the overall comfort, other aspects of Sun N Sand Beach Resort provide a pleasant and memorable stay. With strategic improvements, especially in accommodations and bedding, the resort could substantially elevate the guest experience.
Resort for Honeymoon
This beach resort offers a relaxing atmosphere and various activities. The beachfront location and amenities make it suitable for a honeymoon.
Resort with Spa
This hotel offers spa facilities.
Business Resort
Sun N' Sand Beach Resort offers exceptional meeting spaces combined with leisure activities, making it a top venue for corporate events in Mombasa.
Resort with Outdoor Pool
This resort stands out with multiple outdoor pools, including two outdoor pools and an indoor pool. It also features 15 swim-up bars, a waterslide, a children's pool, and is located beachfront with pool umbrellas and a poolside bar available.
Resort Taking Steps Towards Sustainability
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Resort with Parking
Resort with Tennis Courts
Guest Reviews
Sun N Sand Beach Resort enjoys a prime location, nestled right by the ocean, offering guests the advantage of direct beach access and sweeping views of the sea. Secluded from the hustle and bustle, this setting provides a serene escape, though guests should plan for travel times when heading to Mombasa city or the airport. The gardens are meticulously maintained, enhancing the resort's aesthetic appeal. The spacious grounds include inviting swimming pools, complementing the stunning ocean vistas. Guests appreciate the welcoming staff, who contribute to the overall experience by organizing daily activities tailored for children, youth, and adults, making it a family-friendly destination. Despite the beautiful surroundings, some areas of the beach require more attentive maintenance. Overall, the combination of location, views, and amenities creates a delightful stay.
Sun N Sand Beach Resort offers a breakfast experience that often rises to praise from its guests. The resort boasts a breakfast buffet that many describe as indulgent, with a wide array of choices catering to diverse tastes. Guests frequently highlight the good selection and variety of foods available, allowing for an enjoyable start to the day. Service during breakfast seems to consistently meet high standards, with attentive staff contributing to a pleasant dining atmosphere. While a few guests note minor issues such as the absence of bacon or occasional lack of variety, the overall impression remains positive, with many finding the meal superb or amazing. Additionally, for those preferring privacy, the resort accommodates with room service breakfast options. Despite some isolated critiques on repetitiveness, the breakfast experience at Sun N Sand leaves most guests satisfied and ready for their day.
The dinner experience at Sun N Sand Beach Resort seems to garner mixed reviews. Many guests appreciated the quality of the dinner, describing it as good and tasty, with both local and European options that particularly highlighted fresh fruit. Some even found the dinner to be fantastic and amazing, indicating a special culinary delight during their stay. However, not all feedback was positive. While some guests were satisfied, others found the dinner to be disappointing and lacking variety, comparable to a simple three-star meal. The buffet was often described as merely okay and unexciting. Overall, while the dinner receives praise for its quality from some guests, it evidently leaves room for improvement in terms of consistency and variety.
Nestled along the beachfront, Sun N Sand Beach Resort presents a mixed experience when it comes to their accommodations. Many guests praise the clean, spacious, and elegantly designed rooms that offer a mesmerizing view, especially from the apartments. These apartment spaces not only boast impressive ocean vistas but also ensure daily cleaning, which adds to a sense of comfort during the stay.
Visitors find the air conditioning effective and appreciate the room size, which offers ample space to relax. The ensuite rooms stand out for their inviting atmosphere and are particularly noted for the pleasant sea views. The resort excels in providing lovely apartments that combine size with scenic beauty, leaving guests with cherished memories.
However, there are areas requiring attention. Some of the older sections of the resort, specifically from room 1 to 320, are described as dilapidated and in need of significant renovation. Issues like leaking toilets, broken taps, and non-functional TVs suggest a pressing need for modernization. Guests express concerns about the maintenance standards and highlight the disparity between newer tower rooms and older accommodations.
Despite these challenges, the resort has the potential to enhance guest experiences by investing in room amenities like improved entertainment options and general room updates. With promising staff service and an incredible location, a few strategic renovations could elevate the charm and appeal of Sun N Sand Beach Resort's rooms.
At the Sun N Sand Beach Resort, guest reviews indicate several concerns regarding the beds and bedding. While visitors might enjoy other aspects of their stay, the beds do not seem to contribute positively to the overall experience. The mattresses are reported to be old, contributing to discomfort, and the bedding is described as worn, sometimes featuring pillowcases with holes. Problems were noted with persistent unpleasant odors and subpar cleanliness, notably regarding the bedding and bathtubs. Safety issues were highlighted by parents, as the high beds posed a risk for young children, one of whom reportedly fell during the stay. Additionally, guests noted squeaky beds and issues with leaking, which detracted from the restful experience expected at a resort. Overall, the beds at Sun N Sand Beach Resort appear to be outdated and in need of attention to ensure a more comfortable and enjoyable stay for future guests.
Sun N Sand Beach Resort has garnered mixed feedback regarding its cleanliness standards. While some guests appreciated the spacious and clean rooms, others noted several areas that required attention. Issues highlighted include dated rooms with worn-out furniture and housekeeping that occasionally fell short. Common concerns involved dirty bathtubs, mirrors, and bathrooms, as well as the presence of old linens and torn towels. Some guests encountered dust accumulation and soap residue, contributing to an overall feeling that certain spaces were not adequately maintained. Although positive comments regarding clean rooms did surface, the ocean shore and pool area were seen as areas needing improvement. Generally, the resort's cleaning service appears to require more consistency to meet guest expectations fully.
Sun N Sand Beach Resort boasts a notably friendly and accommodating team, with numerous guests emphasizing the warm and welcoming nature of the staff. From the reception to the restaurant and beyond, the staff are consistently described as friendly, helpful, and supportive, often surpassing guests' expectations. The team is commended for their professional demeanor, even when faced with challenging situations. Standout team members like Kia and Patrick have left a lasting impression with their exceptional service, contributing to a positive overall experience. Minor challenges seem to exist, such as occasional lapses in courtesy by some bar staff, but these instances appear to be exceptions in an otherwise positive service experience. Overall, guests repeatedly highlight the friendliness and helpfulness of the entire staff as a key factor in their desire to return to the resort.
Sun N Sand Beach Resort offers a fantastic aquatic experience with numerous options for guests to enjoy. The resort boasts four superb swimming pools, each with its unique features, providing both relaxation and fun. Families especially appreciate the pool equipped with water slides, which is a hit with children seeking adventure. With pools available throughout the day, guests can swim at their leisure. Visitors consistently note the exceptional cleanliness and spaciousness of the pool areas, enhancing the general ambience of the resort. In addition to the delightful pools, the resort features enjoyable amenities, such as a live band on Saturdays, further enriching the guest experience. While the pools earn high praise, the adjoining beach area receives mixed feedback, with some noting it could benefit from improved maintenance. Overall, Sun N Sand's pool facilities offer plenty of options and cater to varying preferences, creating a memorable visit for all ages.
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Location
Breakfast
Dinner
Rooms
Visitors find the air conditioning effective and appreciate the room size, which offers ample space to relax. The ensuite rooms stand out for their inviting atmosphere and are particularly noted for the pleasant sea views. The resort excels in providing lovely apartments that combine size with scenic beauty, leaving guests with cherished memories.
However, there are areas requiring attention. Some of the older sections of the resort, specifically from room 1 to 320, are described as dilapidated and in need of significant renovation. Issues like leaking toilets, broken taps, and non-functional TVs suggest a pressing need for modernization. Guests express concerns about the maintenance standards and highlight the disparity between newer tower rooms and older accommodations.
Despite these challenges, the resort has the potential to enhance guest experiences by investing in room amenities like improved entertainment options and general room updates. With promising staff service and an incredible location, a few strategic renovations could elevate the charm and appeal of Sun N Sand Beach Resort's rooms.
Beds
Cleanliness
Staff
Pool
Yes, Sun N Sand Beach Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sun N Sand Beach Resort.
No, Sun N Sand Beach Resort doesn't allow dogs.
Yes, parking facilities are available at Sun N Sand Beach Resort.
No, Sun N Sand Beach Resort doesn't have a gym.
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