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Hotel Doña Manuela

Mompos , Calle Real Del Medio #17-41 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Doña Manuela, located in the historic center of Mompox, enjoys a strategically advantageous position on Royal Street, just a block away from the Magdalena River Malecón. This prime location affords guests easy access to key sites, shopping areas and places of interest within the colonial city. Despite its central setting, the hotel maintains a tranquil atmosphere, blending convenience with charm for an immersive cultural experience.

The breakfast at Hotel Doña Manuela is generally well-received, often described as delicious, exquisite and one of the best in Mompox. Guests appreciate the Colombian-style offerings of fruit, eggs and coffee. However, some suggest a need for more variety and regional products to diversify the breakfast experience.

Dinner is also praised with the food regarded as tasty and the staff attentive and friendly. A standout dish is their delicious chicken soup. While there are suggestions for enhancing the dining offerings, the overall dining experience remains positive.

Guest rooms are highlighted for their spaciousness and comfort, combining colonial charm with modern amenities. Some minor issues include occasional maintenance concerns, dark interiors and the lack of water heaters in some bathrooms. Overall, the rooms are appreciated for their appeal and suitability for relaxation.

Cleanliness is a strong point at Hotel Doña Manuela with a meticulously maintained environment creating a welcoming atmosphere. Despite some minor dust issues and a slight damp smell in certain areas, the hotel's high standards of hygiene contribute significantly to an enjoyable stay.

Staff at the hotel are frequently described as friendly, attentive and helpful with particular praise for individuals showcasing exceptional dedication. However, there are some reports of inconsistent service quality and a need for improved administration and front desk responsiveness.

A notable drawback is the unreliable Wi-Fi with many guests encountering weak or non-existent signals in their rooms. This can be a significant consideration for those needing dependable internet access during their stay.

The hotel pool, set in a garden with a stunning 120-year-old palm tree, is appreciated for its size and the relaxing atmosphere it provides. Some guests noted occasional cleanliness issues and the pool not always being fully filled, but it remains a key highlight for a tranquil escape.

Families find Hotel Doña Manuela particularly suitable, thanks to its spacious rooms and a nice play area for children, making it an excellent choice for family stays. Couples and honeymooners also rate the hotel highly for its romantic colonial style, regulated pool temperature and inviting terrace spaces, making it a preferred venue for romantic getaways.

In sum, Hotel Doña Manuela combines its prime location, historic charm, comfortable accommodations and attentive service to create a memorable stay in Mompox.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Private Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

Room Types

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.

Twin Room This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 2 beds.

Superior Family Room This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 3 beds.

Junior Suite Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a coffee machine, a seating area as well as garden views. The unit offers 1 bed.

Suite with Private Pool Guests will have a special experience as this suite provides a private pool and a spa bath. Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

About Hotel Doña Manuela

License: 46669

Guest Reviews

8.6

Very Good

Location

Hotel Doña Manuela in Mompox boasts an impressive and strategically advantageous location that guests consistently praise. Situated right in the historic center, the hotel is centrally located on the Royal Street of Mompos and is just a block away from the Magdalena River Malecón. This prime position places guests close to all key sites, shopping areas and places of interest within the colonial city. The proximity to the main river, the main square and other relevant tourist sites makes it an ideal base for exploring Mompox. Despite being in a central location, the hotel benefits from a peaceful atmosphere, providing an oasis of calm amidst the bustling historic streets. With its beautiful historic building and well-maintained facilities, Hotel Doña Manuela offers an excellent blend of convenience and charm for visitors looking to immerse themselves fully in the culture and history of Mompox.

Breakfast

Hotel Doña Manuela's breakfast receives mixed reviews from guests. On one hand, numerous guests rave about the breakfast, describing it as delicious, exquisite, delightful and one of the best in Mompox. Many appreciated the Colombian-style offerings of fruit, eggs and coffee and found the breakfast to be very complete and excellent. Others praised the breakfast for being inspired and very good.

However, some guests note areas for improvement. Repeated mentions include a lack of variety and the need for more regional products. There are complaints about the breakfast being monotonous and standardized with some guests suggesting that it could benefit from changing up the menu. Issues such as custodial service and food running out before the end of breakfast service were also mentioned. Despite these criticisms, the overall consensus leans towards a positive breakfast experience, especially in terms of taste and quality.

Dinner

Hotel Doña Manuela offers a good dining experience with room for improvement. Guests generally find the food to be tasty and the dining room satisfactory. The restaurant service receives positive remarks, highlighting the attentive and friendly staff. However, there are mentions of the food not being excellent and suggestions for further enhancement. Notably, a delicious chicken soup stands out as a memorable dish. Despite some limitations, the effort to provide a pleasant dining experience is evident.

Rooms

Hotel Doña Manuela boasts rooms that are often described as spacious and comfortable, blending old-world charm with modern amenities. Guests frequently highlight the large size of the rooms and the comfort of the beds and pillows. The rooms exude a colonial style that many find appealing. However, some issues are noted regarding the overall maintenance and cleanliness of the rooms. There are mentions of dark interiors, humidity and musty smells, along with occasional problems such as a lack of water heaters in the bathrooms and outdated furnishings. Despite these concerns, the majority of guests appreciate the fresh and accommodating spaces, finding them ideal for relaxation, especially during hot hours.

Cleanliness

Hotel Doña Manuela receives commendable praise for its cleanliness and maintenance with guests frequently highlighting the clean and tidy environment. The rooms are described as spacious and meticulously cleaned and the pool is noted for being spotless. Many guests appreciate the remarkable effort put into cleaning, which significantly enhances their stay. The hotel's beautiful decor is also well-maintained, adding to the overall pleasant experience. Despite some minor issues, such as occasional dust and a slight damp smell in certain areas, the overall impression is one of cleanliness and comfort with frequent cleanings ensuring a welcoming atmosphere. The comfortable beds and the general high standards of hygiene contribute to a more enjoyable and restful stay.

Staff

Hotel Doña Manuela is generally praised for its friendly and attentive staff. Many guests appreciate the kindness and helpfulness of the receptionists, highlighting their efficiency and warm demeanor. Several reviews specifically mention the staff’s effort to provide good service and attention with certain individuals like Jaime being noted for their exceptional dedication.

However, some reviews indicate that the quality of service can be inconsistent. While many find the staff to be very pleasant and efficient, others have encountered less satisfactory experiences. Criticisms include poor administration, a need for more effort from the staff and instances of rude or disrespectful behavior, particularly at the front desk and breakfast service. There is also feedback suggesting that customer service could be warmer and more responsive with improvements needed in areas such as the check-in process and general attentiveness.

Overall, although the hotel has received numerous commendations for its friendly and helpful staff, it appears there is room for improvement in consistency and front desk responsiveness.

Wi-Fi

Hotel Doña Manuela provides a charming stay, yet guests have noted significant issues with the Wi-Fi. Many reviews indicate that the Wi-Fi signal is weak or non-existent, particularly in guest rooms. Thick walls seem to contribute to the poor connectivity. While the ambiance and other facilities might be appealing, the lack of reliable internet access can be a drawback for guests needing consistent online access. For those who prioritize a strong Wi-Fi connection during their stay, this might be a critical point to consider.

Pool

Hotel Doña Manuela boasts a large, spacious pool, perfect for a relaxing dip. Set within a garden graced by a stunning 120-year-old palm tree, the atmosphere alone enhances the relaxation experience. The hotel features spacious rooms that blend old-world charm with modern amenities and cooling technology, ensuring a comfortable stay. However, some reviews indicate that the pool's maintenance could be improved with occasional issues of cleanliness and it not always being completely filled. Despite these concerns, the overall sentiment suggests that the pool area remains a highlight for those seeking a tranquil escape.

Family

Hotel Doña Manuela is highly recommended for both couples and families, offering a good place to spend quality time together. Guests highlight its magnificent location, often called the best in Mompox. The hotel, housed in a beautifully adapted building, is praised for its delightful and divine transformation. Families find it particularly suitable due to the spacious rooms and the nice play area for kids, making it an excellent facility for a family stay. With its family-oriented atmosphere and comfortable amenities, Hotel Doña Manuela stands out as a great family place, although some noted that the family room can be cold.

Romantic

Hotel Doña Manuela provides a romantic setting ideal for couples and honeymooners. The Colonial style building adds a charming touch, enhancing the overall romantic experience. Guests appreciate the regulated pool temperature for comfort, ensuring a relaxing stay. The hotel is highly recommended for honeymooners with its honeymoon suites offering delightful views. Romantic terrace spaces create an inviting atmosphere for couples to share special moments. The romantic colonial hardwood house makes it a beautiful place for a honeymoon, offering a casual yet intimate environment. Overall, it is considered one of the best accommodations for those seeking a romantic holiday.

Yes, Hotel Doña Manuela has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

No, a spa isn't available at Hotel Doña Manuela.

No, Hotel Doña Manuela doesn't allow dogs.

No, parking facilities aren't available at Hotel Doña Manuela.

No, Hotel Doña Manuela doesn't have a gym.

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