The Thomas Hotel boasts an incredibly friendly and helpful staff with many guests mentioning the warm welcome they received from the owner, Georgios. He is described as superlative, super engaged, an amazing personality, fantastic and extraordinary. Guests appreciated his attentiveness, caring ways and readiness to provide suggestions and assistance. The cleaning lady and other staff members were also praised for their kindness and helpfulness. The hotel's hospitality was described as polite, kind and extremely positive. Guests felt that they were welcomed warmly and made to feel at home. The owner and his family were praised for their kindness, availability and helpfulness and guests were grateful for the advice they received regarding the area's attractions. The hotel's location, tranquility and magnificent view, coupled with the kindness of the staff, made it a place to relax and unwind. Overall, the Thomas Hotel's staff is known to be charming, delightful, attentive and caring, making the hotel a wonderful place to stay.