ACHAT Hotel Monschau
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Summary of reviewsACHAT Hotel Monschau embodies a highly satisfying experience for its guests, particularly through its prime location and welcoming ambiance. Nestled at the entrance of a picturesque old town, it stands as an ideal base for exploring Monschau’s historic center and its array of attractions. The strategic positioning within walking distance of key sites like the Christmas market and popular hiking and cycling paths, offers a blend of tranquility and convenience. Guests repeatedly commend the hotel for its modern amenities such as ample parking, a functional bike storage area and a pleasant swimming pool, contributing to a delightful and multifaceted stay.
Breakfast at the hotel frequently receives accolades for its variety and freshness with guests appreciating the extensive selection of fruits, continental options and baked goods. The attentive and friendly staff play a significant role in maintaining a pleasant breakfast experience, despite occasional moments of congestion and a few calls for broader menu options and better organization.
Dinner services at ACHAT Hotel Monschau reveal a mix of praise and areas for improvement. Many guests enjoy the tasty food and well-prepared dishes; however, the limited menu options and perceived high prices often draw criticism. The dining room atmosphere and service can sometimes fall short of expectations, particularly during busy periods.
The hotel's rooms are another strong point, generally described as modern, spacious, clean and comfortable. Guests note their practicality and well-maintained condition, although some rooms show signs of aging and could benefit from renovations. Noise insulation and air circulation present occasional issues and there is a noted variance in the views and lighting of different rooms.
Cleanliness is highly regarded in certain areas such as specific rooms, the pool and the breakfast area, though inconsistencies in housekeeping practices warrant attention. Some guests encountered cleanliness lapses, pointing to improper maintenance in common areas or less thorough room cleaning.
The staff at ACHAT Hotel Monschau are a standout aspect, frequently praised for their friendliness, professionalism and helpfulness. Their multilingual capabilities and proactive approach significantly enhance the guest experience, despite occasional understaffing during peak times.
Wi-Fi connectivity poses challenges for guests with mixed feedback reflecting both high-speed, reliable service in some areas and a lack of adequate access in others, especially in rooms far from reception.
The pool is a cherished amenity offering a relaxing break, though it occasionally reports issues with temperature and maintenance. Its accessibility and the addition of a sauna provide value to guests seeking leisure and relaxation.
For families, ACHAT Hotel Monschau offers a welcoming environment with family-friendly amenities such as a popular pool and a small play area, though room size and parking fees are minor drawbacks. The hotel’s location and variety of facilities support enjoyable and memorable family stays.
Beds at the hotel garner positive remarks for comfort and cleanliness with many guests finding the mattresses conducive to restful sleep. While firmness preferences vary, the overall reception of the beds is favorable, contributing significantly to guest satisfaction.
In summary, ACHAT Hotel Monschau stands out for its convenient location, modern amenities and friendly staff. While there are areas needing improvement such as dining options, Wi-Fi coverage and housekeeping consistency, the overall guest experience is predominantly pleasant and rewarding.
Categories
Breakfast at the hotel frequently receives accolades for its variety and freshness with guests appreciating the extensive selection of fruits, continental options and baked goods. The attentive and friendly staff play a significant role in maintaining a pleasant breakfast experience, despite occasional moments of congestion and a few calls for broader menu options and better organization.
Dinner services at ACHAT Hotel Monschau reveal a mix of praise and areas for improvement. Many guests enjoy the tasty food and well-prepared dishes; however, the limited menu options and perceived high prices often draw criticism. The dining room atmosphere and service can sometimes fall short of expectations, particularly during busy periods.
The hotel's rooms are another strong point, generally described as modern, spacious, clean and comfortable. Guests note their practicality and well-maintained condition, although some rooms show signs of aging and could benefit from renovations. Noise insulation and air circulation present occasional issues and there is a noted variance in the views and lighting of different rooms.
Cleanliness is highly regarded in certain areas such as specific rooms, the pool and the breakfast area, though inconsistencies in housekeeping practices warrant attention. Some guests encountered cleanliness lapses, pointing to improper maintenance in common areas or less thorough room cleaning.
The staff at ACHAT Hotel Monschau are a standout aspect, frequently praised for their friendliness, professionalism and helpfulness. Their multilingual capabilities and proactive approach significantly enhance the guest experience, despite occasional understaffing during peak times.
Wi-Fi connectivity poses challenges for guests with mixed feedback reflecting both high-speed, reliable service in some areas and a lack of adequate access in others, especially in rooms far from reception.
The pool is a cherished amenity offering a relaxing break, though it occasionally reports issues with temperature and maintenance. Its accessibility and the addition of a sauna provide value to guests seeking leisure and relaxation.
For families, ACHAT Hotel Monschau offers a welcoming environment with family-friendly amenities such as a popular pool and a small play area, though room size and parking fees are minor drawbacks. The hotel’s location and variety of facilities support enjoyable and memorable family stays.
Beds at the hotel garner positive remarks for comfort and cleanliness with many guests finding the mattresses conducive to restful sleep. While firmness preferences vary, the overall reception of the beds is favorable, contributing significantly to guest satisfaction.
In summary, ACHAT Hotel Monschau stands out for its convenient location, modern amenities and friendly staff. While there are areas needing improvement such as dining options, Wi-Fi coverage and housekeeping consistency, the overall guest experience is predominantly pleasant and rewarding.
Dog Friendly Hotel
This hotel is appreciated for its welcoming attitude towards pets with pet-friendly policies that welcome dogs. Guests appreciated that dogs are allowed and made to feel welcome during their stay. The hotel offers dog-friendly accommodations and provides a designated dog area.
Hotel with Swimming Pool
This hotel is popular with guests booking hotels with pools in Eifel National Park. It offers cozy rooms and good facilities.
Indoor Pool
Accessible Hotel
This hotel offers 2 wheelchair-friendly rooms in accordance with DIN standards 18024 and 18025. It also provides a marked disabled parking space and elevator access to upper floors.
Hotel with Indoor Pool
This hotel features a large swimming pool with a comfortable water temperature. The swimming pool and sauna are highlighted as significant amenities.
Family Friendly Hotel
Business Hotel
Guest Reviews
ACHAT Hotel Monschau boasts an excellent location that guests frequently praise. Nestled at the entrance of the picturesque old town, the hotel is strategically situated just a short walk away from Monschau's charming center, making it an ideal spot for exploring the historic village and its delightful surroundings. Many visitors highlight its convenience with the city center accessible within five to ten minutes on foot.
The proximity to key attractions, including the Christmas market and popular hiking and cycling routes like the Eifelsteig and Vennbahn cycle path, adds to the allure of staying at ACHAT Hotel Monschau. It offers the perfect blend of tranquility and centrality—quiet yet close enough to dive into the vibrant atmosphere of Monschau.
Guests also appreciate the on-site amenities such as ample parking, a bike storage area with power connection and a swimming pool. The hotel's beautiful environment and modern facilities enhance the overall experience, making it not just a place to stay but a commendable base for varied activities, whether enjoying a leisurely walk, biking weekend or simply soaking in the historic and scenic charm of Monschau.
The breakfast experience at ACHAT Hotel Monschau generally receives high praise from guests, who appreciate the wide selection and variety of options available. Words like great, excellent and delicious frequently appear to describe the buffet, indicating that the spread often includes fresh fruit, continental options and a diverse range of baked goods. Guests note that the staff are friendly and attentive, ensuring that the buffet remains well-stocked and refilled promptly.
Despite the many positive reviews, there are a few criticisms, mainly regarding the price and occasional lack of variety. Several guests feel that the breakfast is expensive considering the offerings and some mention that the selection could be broader with specific calls for more hot food or specialty items like lactose-free products. Reports of a chaotic atmosphere in the breakfast room also suggest that the service could be better organized during busy times.
Nonetheless, most guests find the breakfast to be a satisfying start to their day with extensive, fresh and tasty options that cater to a variety of tastes. Whether in the charming breakfast room or the main dining area, visitors can expect a hearty meal that generally lives up to the standards expected of a four-star hotel.
Reviews of dinner at ACHAT Hotel Monschau highlight a mix of experiences with both positive and negative aspects. Many guests found the food to be good with descriptors like tasty, great and delicious being common. The restaurant was often praised for providing meals that were well taken care of, including a tasty 4-course menu and a very good pizza.
However, there were significant downsides noted in the reviews. Many guests felt that the menu options were too limited and lacked variety. Complaints about the price-performance ratio were frequent with some diners feeling that the meals were overpriced for the quality received. The buffet, in particular, was criticized for being overpriced and of cafeteria quality.
The dining room atmosphere also came under scrutiny, being described as boring and unattractive, which detracted from the overall dining experience. Service-related issues were highlighted as well, including instances where dinner was not available upon arrival or pre-booking tables for larger groups was not an option.
The timing of dinner service and availability was another point of frustration with some guests indicating that the restaurant or bar was closed in the evenings or that dinner required a day's notice. This lack of flexibility added to the dissatisfaction for some visitors.
Overall, while the quality of the food itself generally received positive feedback, the limited options, high prices and uninviting atmosphere contributed to a mixed dining experience at ACHAT Hotel Monschau.
Guests at the ACHAT Hotel Monschau have varied experiences with the hotel's rooms. Many appreciate the modern, well-equipped spaces that are often described as clean and comfortable. The rooms are frequently noted for their spaciousness and practical design, making them suitable for short vacations. Cleanliness stands out as a strong point with several guests emphasizing the fresh and tidy condition of their rooms and bathrooms.
However, some rooms have seen better days and could use renovation, particularly in terms of outdated decor and worn-out furnishings. Occasionally, guests encountered issues such as noise from neighbors, a lack of air circulation and broken amenities. The functionality of the rooms is repeatedly mentioned, though sometimes at the expense of a more inviting atmosphere.
Facilities such as bathrooms generally receive positive feedback, especially when renovated, though some are noted as small or lacking modern amenities. Rooms vary widely in terms of view and lighting with some facing concrete walls or being too dark and others offering pleasant surroundings.
Overall, while the hotel offers functional and spacious accommodations that many guests find satisfactory, improvements in furnishings and noise insulation could enhance the overall experience.
ACHAT Hotel Monschau has garnered quite the reputation for its beds, offering guests a variety of experiences, largely positive with a few areas of improvement. The beds are consistently described as comfortable and new with clean bedding and pillows enhancing the overall sleep experience. Many guests highlighted the beds as being very good, great or even fantastic. The large beds provided ample comfort and spacious rooms added to the experience.
Some guests noted receiving supportive and soft mattresses, contributing to restful sleep. However, preferences for mattress firmness varied with some finding the beds too soft or sagging, while others praised the supportiveness of the mattresses. Issues with beds coming apart or twin beds being combined in place of a double were mentioned but did not overshadow the overall positive feedback.
Staff responsiveness also played a role in enhancing guest satisfaction, promptly addressing needs such as providing additional duvets. Although minor complaints about the number of pillows available and the occasional critique of bed softeness arose, the consensus remains that ACHAT Hotel Monschau offers a generally cozy and comfortable sleeping arrangement.
ACHAT Hotel Monschau boasts a generally positive reputation for its cleanliness with many guests highlighting very clean rooms and bathrooms. Cleanliness is notably well-maintained in certain parts of the hotel with commendable attention to hygiene in the breakfast areas, which offer a fresh and clean buffet every morning. Guests have found the pool and some modernized rooms to be very clean and comfortable, contributing to a good impression overall.
However, there are scattered reports of significant cleanliness issues. Several guests encountered dirty carpets and cobwebs, while cleanliness in common areas and hallways received criticism. Some bathrooms showed signs of neglect like mold and rust and there were instances of trash cans being full upon arrival or other signs of rooms not thoroughly cleaned.
While some parts of the hotel, including specific bathrooms and rooms, maintain a high standard of cleanliness, there appear to be inconsistencies in housekeeping services. Certain guests mentioned that rooms required cleaning requests and some reported inadequate attention to details, such as hair from previous occupants or dust threads on walls.
In conclusion, while many guests found their rooms and specific areas of ACHAT Hotel Monschau to be clean and well-maintained, others experienced lapses that indicate a need for more consistent and thorough cleaning practices throughout the hotel.
ACHAT Hotel Monschau receives glowing praise for its staff, who are frequently described as friendly, helpful and accommodating. Many guests remarked on the warm welcome provided by the reception team, who were noted for their professionalism and readiness to assist with various needs. The staff's multilingual capabilities further enhanced the guest experience.
Despite occasional reports of being understaffed, especially during breakfast, the majority of the reviews highlighted the staff's dedication and hard work. Guests appreciated the proactive and solution-oriented approach of the employees, making them feel valued and well-cared-for during their stay. Managers and specific staff members stood out for their exceptional service, attending to guests' requests with patience and a smile.
While there were a few comments about inconsistency with some staff appearing overwhelmed or unqualified at times, the overall sentiment was overwhelmingly positive. The front desk, restaurant and bar areas were particularly commended for their friendly and efficient service.
In summary, the staff at ACHAT Hotel Monschau are a significant asset to the property, contributing greatly to its welcoming atmosphere and ensuring that guests have a pleasant and enjoyable stay.
The Wi-Fi experience at ACHAT Hotel Monschau appears to be quite mixed based on guest reviews. While there were instances of excellent and super fast Wi-Fi, particularly noted to be dependable in some areas, many guests reported significant issues with connectivity. Several reviews indicated that Wi-Fi was primarily available only at the reception, leaving rooms, especially those at the end of the hallway with poor or non-existent coverage. Some guests mentioned that Wi-Fi was unstable and not always optimal, while others noted complete lack of internet access in their rooms. Despite a few positive remarks about high-speed internet and an excellent WLAN router, the general sentiment reflected dissatisfaction with Wi-Fi service, highlighting a need for improvement in this area.
A stay at the ACHAT Hotel Monschau offers various amenities, including a swimming pool that draws varied feedback from guests. Generally praised for its cleanliness and usability, the pool is frequently described as pleasant, relaxing and spacious. Guests appreciate the well-heated water and the pool's adequate size, making it a nice spot for a refreshing break, especially after hiking or biking excursions. The presence of an indoor pool, along with a sauna, adds to the allure for guests looking to unwind.
Though the pool is often described as enjoyable and a highlight for many visitors, there are occasional concerns regarding its temperature with some describing it as cool or cold. The pool's maintenance quality has also fluctuated with instances of over-chlorination and less optimal cleanliness reported. At times, the facility feels dated and occasional mechanical issues, such as broken showers, have been noted.
Accessibility until 10 pm and ample space have been positive points, yet some reviews mention the need for periodic renovations and a more appealing design. Guests occasionally faced restrictions with the pool's availability, particularly during periods of cleaning or due to external factors like the pandemic.
Overall, while the pool area at ACHAT Hotel Monschau has its minor drawbacks, it remains a valued feature that contributes to the overall guest experience, offering a relaxing and enjoyable amenity within the hotel's charming setting.
The ACHAT Hotel Monschau stands out as a compelling choice for families seeking a comfortable and enjoyable stay. With a clear emphasis on being family-friendly, the hotel offers a range of amenities that cater to both adults and children. One of the highlights is the family-friendly pool, which has received positive feedback from guests—children especially seem to love it. The hotel also features a small play area at the entrance of the restaurant, providing a convenient distraction for younger kids.
While the hotel's family rooms are noted to be on the smaller side, the staff's child-friendly approach and the option for rooms to be situated next to each other are appreciated aspects that facilitate a hassle-free family holiday. Though breakfast offerings may not be specifically tailored for children, they do include a variety of choices to suit different tastes.
Amenities such as bike storage, ample parking and a quiet location close to the city center make it easier for families to explore the surrounding area. Although some drawbacks include high parking fees and long check-in times, the overall experience remains positive with extra perks like free Wi-Fi and available fitness and spa facilities.
Families celebrating special occasions have reported enjoyable stays and the hotel's setting is well-suited for short trips or family weekends. Guests have also appreciated the hotel's lovely reception and close proximity to Monschau's attractions. In essence, the ACHAT Hotel Monschau provides a pleasant environment that fosters memorable family moments.
ACHAT Hotel Monschau offers a functional setting suitable for business travelers, especially those looking for a short and convenient stay. The quiet and central location makes it ideal for quick business trips and the reception provides well-organized assistance. Business guests will appreciate the ample parking facilities, although management of the parking space can be improved.
The hotel is designed more for mid-level seminar trips and conference-seminar groups but falls short in providing comprehensive business amenities. There are no minibars in the conference rooms and there is no dedicated service for the conference rooms. The meeting rooms, although functional, could benefit from a refurbishment to meet higher business standards.
Wi-Fi is available, but its performance can be problematic, which may hinder work-related activities. Issues with the elevators, which have been ongoing, pose a significant inconvenience for business travelers.
Despite these drawbacks, the hotel staff receives high praise for being super nice, helpful and friendly, contributing to a positive experience. For those traveling on business, late check-out is available and can be arranged without any hassle. Overall, while ACHAT Hotel Monschau provides adequate facilities for business travelers, some improvements in amenities and services could enhance its appeal further.
ACHAT Hotel Monschau generally receives positive remarks for its accessibility features designed for guests with disabilities. Reviewers appreciate the great accessibility and noted that the hotel is suitable for handicapped guests and those with limited mobility. The rooms offer ample space for wheelchair users and the facilities are described as well-organized and thoughtful, easily accessible and easy to reach by foot.
The hotel has parking available directly at the premises, although some guests mention that the parking area is not large enough to accommodate the number of rooms. Nonetheless, there are plenty of parking spaces around the hotel.
However, several guests reported issues with the elevator being out of order, which posed challenges for those with reduced mobility and elderly guests. The elevator, when functional, is described as being very slow.
The showers are noted to be better suited for people with disabilities, although some reviews highlight that rooms only have bathtubs with shower screens, which are suboptimal and difficult for older guests to use.
Overall, ACHAT Hotel Monschau provides good accessibility, but there are some areas, specifically regarding the elevator and bathroom amenities, that could improve to better serve guests with disabilities.
The ACHAT Hotel Monschau boasts a highly praised indoor pool that guests found fantastic with a pleasantly warm temperature and well-maintained facilities. Visitors appreciated the clean and spacious pool area, which also includes a functional sauna. Despite a few scattered remarks about a lack of additional wellness offers or the pool being closed at times, the overall feedback highlights a clean, accessible and relaxing swimming environment that is perfect for a rejuvenating swim. The pool area isn’t crowded, ensuring a tranquil experience. Towels are provided, adding to the convenience. The hotel also has very secure parking spaces, especially ideal for those traveling with e-bikes.
ACHAT Hotel Monschau is noted for its accommodating attitude towards pets with many guests highlighting the pet-friendly policies that welcome dogs. Guests appreciated that dogs are allowed and made to feel welcome during their stay. The hotel offers dog-friendly accommodations and provides a designated dog area, which contributes to a good stay with pets.
However, there are a few areas where the experience could be improved. One of the common concerns involves the fee charged for bringing a dog, which some guests found to be expensive for the service provided with 15 euros per day being particularly cited as too high. Additionally, the hotel does not allow dogs in the restaurant, which might be inconvenient for some pet owners during meals.
Overall, while ACHAT Hotel Monschau is appreciated for its welcoming attitude towards dogs and accommodating pet policies, there are suggestions that the facilities for pets could be enhanced and the additional fees made clearer and more reasonable.
Location Show Map
Location
The proximity to key attractions, including the Christmas market and popular hiking and cycling routes like the Eifelsteig and Vennbahn cycle path, adds to the allure of staying at ACHAT Hotel Monschau. It offers the perfect blend of tranquility and centrality—quiet yet close enough to dive into the vibrant atmosphere of Monschau.
Guests also appreciate the on-site amenities such as ample parking, a bike storage area with power connection and a swimming pool. The hotel's beautiful environment and modern facilities enhance the overall experience, making it not just a place to stay but a commendable base for varied activities, whether enjoying a leisurely walk, biking weekend or simply soaking in the historic and scenic charm of Monschau.
Breakfast
Despite the many positive reviews, there are a few criticisms, mainly regarding the price and occasional lack of variety. Several guests feel that the breakfast is expensive considering the offerings and some mention that the selection could be broader with specific calls for more hot food or specialty items like lactose-free products. Reports of a chaotic atmosphere in the breakfast room also suggest that the service could be better organized during busy times.
Nonetheless, most guests find the breakfast to be a satisfying start to their day with extensive, fresh and tasty options that cater to a variety of tastes. Whether in the charming breakfast room or the main dining area, visitors can expect a hearty meal that generally lives up to the standards expected of a four-star hotel.
Dinner
However, there were significant downsides noted in the reviews. Many guests felt that the menu options were too limited and lacked variety. Complaints about the price-performance ratio were frequent with some diners feeling that the meals were overpriced for the quality received. The buffet, in particular, was criticized for being overpriced and of cafeteria quality.
The dining room atmosphere also came under scrutiny, being described as boring and unattractive, which detracted from the overall dining experience. Service-related issues were highlighted as well, including instances where dinner was not available upon arrival or pre-booking tables for larger groups was not an option.
The timing of dinner service and availability was another point of frustration with some guests indicating that the restaurant or bar was closed in the evenings or that dinner required a day's notice. This lack of flexibility added to the dissatisfaction for some visitors.
Overall, while the quality of the food itself generally received positive feedback, the limited options, high prices and uninviting atmosphere contributed to a mixed dining experience at ACHAT Hotel Monschau.
Rooms
However, some rooms have seen better days and could use renovation, particularly in terms of outdated decor and worn-out furnishings. Occasionally, guests encountered issues such as noise from neighbors, a lack of air circulation and broken amenities. The functionality of the rooms is repeatedly mentioned, though sometimes at the expense of a more inviting atmosphere.
Facilities such as bathrooms generally receive positive feedback, especially when renovated, though some are noted as small or lacking modern amenities. Rooms vary widely in terms of view and lighting with some facing concrete walls or being too dark and others offering pleasant surroundings.
Overall, while the hotel offers functional and spacious accommodations that many guests find satisfactory, improvements in furnishings and noise insulation could enhance the overall experience.
Beds
Some guests noted receiving supportive and soft mattresses, contributing to restful sleep. However, preferences for mattress firmness varied with some finding the beds too soft or sagging, while others praised the supportiveness of the mattresses. Issues with beds coming apart or twin beds being combined in place of a double were mentioned but did not overshadow the overall positive feedback.
Staff responsiveness also played a role in enhancing guest satisfaction, promptly addressing needs such as providing additional duvets. Although minor complaints about the number of pillows available and the occasional critique of bed softeness arose, the consensus remains that ACHAT Hotel Monschau offers a generally cozy and comfortable sleeping arrangement.
Cleanliness
However, there are scattered reports of significant cleanliness issues. Several guests encountered dirty carpets and cobwebs, while cleanliness in common areas and hallways received criticism. Some bathrooms showed signs of neglect like mold and rust and there were instances of trash cans being full upon arrival or other signs of rooms not thoroughly cleaned.
While some parts of the hotel, including specific bathrooms and rooms, maintain a high standard of cleanliness, there appear to be inconsistencies in housekeeping services. Certain guests mentioned that rooms required cleaning requests and some reported inadequate attention to details, such as hair from previous occupants or dust threads on walls.
In conclusion, while many guests found their rooms and specific areas of ACHAT Hotel Monschau to be clean and well-maintained, others experienced lapses that indicate a need for more consistent and thorough cleaning practices throughout the hotel.
Staff
Despite occasional reports of being understaffed, especially during breakfast, the majority of the reviews highlighted the staff's dedication and hard work. Guests appreciated the proactive and solution-oriented approach of the employees, making them feel valued and well-cared-for during their stay. Managers and specific staff members stood out for their exceptional service, attending to guests' requests with patience and a smile.
While there were a few comments about inconsistency with some staff appearing overwhelmed or unqualified at times, the overall sentiment was overwhelmingly positive. The front desk, restaurant and bar areas were particularly commended for their friendly and efficient service.
In summary, the staff at ACHAT Hotel Monschau are a significant asset to the property, contributing greatly to its welcoming atmosphere and ensuring that guests have a pleasant and enjoyable stay.
Wi-Fi
Pool
Though the pool is often described as enjoyable and a highlight for many visitors, there are occasional concerns regarding its temperature with some describing it as cool or cold. The pool's maintenance quality has also fluctuated with instances of over-chlorination and less optimal cleanliness reported. At times, the facility feels dated and occasional mechanical issues, such as broken showers, have been noted.
Accessibility until 10 pm and ample space have been positive points, yet some reviews mention the need for periodic renovations and a more appealing design. Guests occasionally faced restrictions with the pool's availability, particularly during periods of cleaning or due to external factors like the pandemic.
Overall, while the pool area at ACHAT Hotel Monschau has its minor drawbacks, it remains a valued feature that contributes to the overall guest experience, offering a relaxing and enjoyable amenity within the hotel's charming setting.
Family
While the hotel's family rooms are noted to be on the smaller side, the staff's child-friendly approach and the option for rooms to be situated next to each other are appreciated aspects that facilitate a hassle-free family holiday. Though breakfast offerings may not be specifically tailored for children, they do include a variety of choices to suit different tastes.
Amenities such as bike storage, ample parking and a quiet location close to the city center make it easier for families to explore the surrounding area. Although some drawbacks include high parking fees and long check-in times, the overall experience remains positive with extra perks like free Wi-Fi and available fitness and spa facilities.
Families celebrating special occasions have reported enjoyable stays and the hotel's setting is well-suited for short trips or family weekends. Guests have also appreciated the hotel's lovely reception and close proximity to Monschau's attractions. In essence, the ACHAT Hotel Monschau provides a pleasant environment that fosters memorable family moments.
Business
The hotel is designed more for mid-level seminar trips and conference-seminar groups but falls short in providing comprehensive business amenities. There are no minibars in the conference rooms and there is no dedicated service for the conference rooms. The meeting rooms, although functional, could benefit from a refurbishment to meet higher business standards.
Wi-Fi is available, but its performance can be problematic, which may hinder work-related activities. Issues with the elevators, which have been ongoing, pose a significant inconvenience for business travelers.
Despite these drawbacks, the hotel staff receives high praise for being super nice, helpful and friendly, contributing to a positive experience. For those traveling on business, late check-out is available and can be arranged without any hassle. Overall, while ACHAT Hotel Monschau provides adequate facilities for business travelers, some improvements in amenities and services could enhance its appeal further.
Accessible
The hotel has parking available directly at the premises, although some guests mention that the parking area is not large enough to accommodate the number of rooms. Nonetheless, there are plenty of parking spaces around the hotel.
However, several guests reported issues with the elevator being out of order, which posed challenges for those with reduced mobility and elderly guests. The elevator, when functional, is described as being very slow.
The showers are noted to be better suited for people with disabilities, although some reviews highlight that rooms only have bathtubs with shower screens, which are suboptimal and difficult for older guests to use.
Overall, ACHAT Hotel Monschau provides good accessibility, but there are some areas, specifically regarding the elevator and bathroom amenities, that could improve to better serve guests with disabilities.
Indoor Pool
Dog Friendly
However, there are a few areas where the experience could be improved. One of the common concerns involves the fee charged for bringing a dog, which some guests found to be expensive for the service provided with 15 euros per day being particularly cited as too high. Additionally, the hotel does not allow dogs in the restaurant, which might be inconvenient for some pet owners during meals.
Overall, while ACHAT Hotel Monschau is appreciated for its welcoming attitude towards dogs and accommodating pet policies, there are suggestions that the facilities for pets could be enhanced and the additional fees made clearer and more reasonable.
Yes, ACHAT Hotel Monschau has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at ACHAT Hotel Monschau.
Yes, ACHAT Hotel Monschau welcomes dogs.
No, parking facilities aren't available at ACHAT Hotel Monschau.
No, ACHAT Hotel Monschau doesn't have a gym.
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