Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBesttime Hotel Monschau is a centrally located gem in the heart of Monschau, offering guests close proximity to historic sites, charming streets and the vibrant market square. This strategic location provides convenience for exploring the picturesque village with the added bonus of tranquility, making it an ideal retreat. The hotel boasts modern, clean rooms and the friendly and accommodating staff enhance the overall welcoming experience.
Guests frequently praise the quality and taste of the hotel's breakfast, describing it as delicious and extensive. Although there are calls for more variety, particularly with warm options, the breakfast is generally seen as good value for money. For dinner, the hotel's lack of an on-site restaurant is noted, but the nearby dining options in Monschau somewhat compensate for this, especially if planned in advance due to early closing times.
The rooms at Besttime Hotel Monschau are modern, clean and practical, receiving high marks for cleanliness and contemporary furnishings. Despite some guests finding the rooms and bathrooms compact, the accommodation is deemed suitable for short stays and offers good value for money. Maintenance issues and limited facilities are minor drawbacks for some, but the cleanliness and practical amenities are well regarded.
The staff at the hotel are largely praised for their friendliness and helpfulness, contributing to a smooth check-in and check-out experience. Inconsistencies in guest interactions do exist, but the overall impression is positive. The availability of fast and reliable free WiFi is another highlight, although some guests have occasionally faced connectivity issues.
Parking at the hotel is convenient with multiple options available, including on-site parking for a fee. Guests are advised to reserve parking in advance due to limited spaces. Alternative parking solutions are well-regarded, ensuring that most visitors find a suitable spot.
Families are particularly well-accommodated at Besttime Hotel Monschau with spacious family suites and a variety of kid-friendly amenities. The kids’ playroom and tailored breakfast options make it an excellent choice for family vacations.
Lastly, the beds receive high marks for comfort with firm and clean mattresses, though some guests find them a bit too hard. Pillows, however, receive mixed reviews, reflecting varying personal preferences.
Overall, Besttime Hotel Monschau is a well-liked option for travelers seeking a clean, modern and centrally-located stay in Monschau, catering well to families, short visits and providing a good price-quality ratio. Show more
Read review summaries for all categories
Categories
Hotel with Parking
This hotel offers on-site parking, however, these spaces are limited and come with a fee of approximately €10 per day. It is highly recommended to reserve a parking space in advance.
Cheap Hotel
Located in Monschau, this hotel offers affordable accommodation with basic amenities, providing a budget-friendly stay near Aachen.
Accessible Hotel
This hotel offers a Double Room with Disability Access, providing ample space and a King Bed. It also features wheelchair-accessible facilities and convenient transport including a spacious on-site car park.
Family Friendly Hotel
Room Types
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower. This single room features a wardrobe, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower. This double room features a wardrobe, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Double Room - Disability AccessFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower. This double room has a wardrobe, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower. This double room features a wardrobe, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Nestled in the heart of Monschau, the besttime Hotel Monschau offers an exceptional location that resonates with guests. Being centrally located right within the old town, visitors find themselves just steps away from Monschau’s charming streets, historic sites and vibrant market square. The convenience of walking to all key attractions is frequently highlighted, making the hotel an ideal base for exploring the picturesque village and its surrounding hiking trails.
Guests appreciate the quiet setting despite the hotel’s central position, offering a serene retreat at the end of the day. The proximity to the Christmas market is an added bonus for those visiting during the festive season. Parking options are available, which is a significant advantage considering the central location. The views from the hotel, whether overlooking the city, valley or the castle, add to the overall enchanting experience.
With modern and clean rooms, the hotel stands out not just for its strategic position, but also for its well-maintained facilities. The friendly and accommodating staff further enhance the stay, making it a welcoming spot for both short visits and extended stays. Whether for the impressive breakfast or the proximity to the quaint city center, the location of besttime Hotel Monschau consistently meets and often exceeds guest expectations. It’s evident that the unique combination of accessibility and tranquility makes this hotel a favored choice for travelers seeking to immerse themselves in the beauty and history of Monschau.
Breakfast
The breakfast at Besttime Hotel Monschau has garnered a mix of feedback from guests with many highlighting its strengths and pointing out a few areas for improvement. Guests frequently praised the quality and taste, describing the breakfast as very good, delicious and extensive enough to suit various preferences. The breakfast buffet is noted for being rich and including fresh produce such as rolls, cereals, yogurts and a selection of cold cuts and cheeses. Some reviews also appreciated the availability of gluten-free bread and the opportunity to help oneself to coffee and tea outside of breakfast hours.
Despite generally positive sentiments, some guests noted that the breakfast could benefit from more variety, especially in terms of warm options like scrambled eggs. The breakfast room was often described as too small and sometimes crowded, which led to a less comfortable dining experience. Additionally, a few reviews mentioned the simplicity and repetitiveness of the offerings with some considering it basic and not very luxurious.
Overall, while the breakfast at Besttime Hotel Monschau meets the basic needs and offers good value for money, there is room for enhancement in terms of variety and dining space to ensure a more satisfying experience for all guests.
Dinner
The dinner experience at Besttime Hotel Monschau receives mixed feedback from guests. While there are some positive aspects, such as the availability of a Coca-Cola vending machine offering a variety of drinks and simple snacks, other dining options seem limited. Many guests highlight the challenge of finding meals in the evening, as most restaurants in Monschau close quite early, around 6 PM and even earlier on some days.
The hotel does not have its own dinner service, which can be particularly inconvenient for guests arriving late or without a reservation. The dining area itself resembles a hostel setting and the option to have a drink or snack after 8 PM is absent, which leads to a less sociable atmosphere in the evening.
On the brighter side, the hotel offers a great common room where guests can gather in the evenings and fresh coffee and tea are available throughout the day. Additionally, the breakfast buffet receives praise for its attentive service and reasonable pricing, although some guests wished for a bit more variety.
The local area, although limited in evening dining options, boasts many good restaurants and cafes close to the city center, some of which offer vegan options. For those planning to dine out, it is recommended to make reservations and be mindful of the early closing times to ensure a pleasant dining experience in Monschau.
Rooms
'besttime Hotel Monschau' offers a largely positive experience despite some notable constraints. The rooms, described as small and cozy, are often praised for their cleanliness, modern furnishings and practical layouts. Guests frequently mention that although the rooms are compact, they are well-kept and suitable for short stays or budget travelers. The furnishings are contemporary and comfortable with some rooms offering beautiful views and practical amenities like refrigerators and tea/coffee facilities.
The bathrooms, however, receive mixed reviews. While consistently clean, they are frequently described as extremely small and sometimes awkwardly designed, which can be challenging for guests needing more space or accessibility features. Some reports mention minor maintenance issues such as poor plumbing or damaged fixtures.
Despite the limited space, guests appreciate the hotel's central and quiet location, making it a convenient base for exploring the area. The staff are generally described as friendly and accommodating, contributing to an overall pleasant stay. The hotel also provides good storage for bicycles, enhancing its appeal to cycling enthusiasts.
In terms of value, many guests find the hotel to be an excellent choice, especially for short visits, thanks to its good price-quality ratio and functional yet modern amenities. However, the small room size and lack of certain facilities, like wardrobes or sufficient cooling in fridges, could be a drawback for some.
In summary, 'besttime Hotel Monschau' is a well-regarded option for travelers looking for a clean, modern and centrally-located stay, ideal for budget-conscious guests despite the compact room and bathroom sizes.
Beds
The beds at besttime Hotel Monschau mostly receive positive feedback from guests. Many describe the mattresses as comfortable, firm and clean with several reviewers highlighting the spacious and well-equipped nature of the rooms. Guests appreciate the new and firm mattresses that contribute to a good night's sleep and many note that the bedding and sheets are clean and comfortable.
However, a significant number of reviews also mention a degree of hardness to the beds with some guests finding them too hard for their liking, emphasizing that preferences for mattress firmness can vary widely. In addition, while beds are generally praised for their comfort, pillows receive mixed reviews. Several guests find them too soft or thin and some suggest that extra cushions could be a helpful addition.
There are also comments on bed size with some guests mentioning that the beds could be wider or that double beds come with two single duvets, which might not be ideal for everyone. Despite these minor issues, the overall sentiment remains positive with many guests finding the beds to be a comfortable aspect of their stay at the hotel.
Cleanliness
The Besttime Hotel Monschau receives mixed feedback regarding cleanliness from its guests. Many reviewers commend the hotel for its exceptionally clean and well-maintained rooms, describing them as modern, bright and tastefully furnished. The rooms and bathrooms are often highlighted as spotlessly clean, reflecting a high standard of hygiene that meets or even exceeds expectations. Cleanliness is often described as a top priority at the hotel, which maintains a pleasant and tidy environment.
However, there are some negative aspects noted by guests. Issues such as musty smells, dusty floors, mold in showers, dirty carpets and cobwebs detract from the overall cleanliness experience for some visitors. Notably, problems with insufficient cleaning during stays, grime on floors and poor cleaning of the bathroom and shower areas are recurrent themes in the less favorable reviews.
In summary, while many guests leave with a positive impression of the hotel's cleanliness, highlighting its modern facilities and attention to hygiene, there are clear areas for improvement in ensuring consistent cleanliness throughout all rooms and amenities. The hotel's commitment to maintaining a clean environment generally stands out, but the occasional lapses in cleaning standards indicate a need for more rigorous upkeep.
Staff
The reviews for Besttime Hotel Monschau highlight a generally positive experience with the hotel staff, emphasizing their friendliness and helpfulness. Guests frequently mention the staff's welcoming nature and courteous professionalism. Check-in and check-out processes were smooth and there were numerous mentions of the staff being genuinely accommodating and attentive.
However, the consistency of positive interactions varied with some guests experiencing cold receptions or unfriendly attitudes, particularly from specific receptionists. Although some staff members received high praise for their warm and super friendly demeanor, there were notable incidents of unprofessionalism and unavailability, especially in the reception area.
Despite these hiccups, many guests noted the helpfulness of the staff in various situations, including room service and breakfast. The cleaning staff, though mentioned less frequently, also received mixed feedback with some guests finding them friendly and others noting inadequate service.
Overall, while the majority of the staff at Besttime Hotel Monschau are friendly and strive to provide good service, there are areas for improvement in ensuring consistency in guest interactions and professionalism across all touchpoints.
Wi-Fi
The besttime Hotel Monschau offers free WiFi throughout the premises, which many guests appreciate as a valuable amenity. The quality of the WiFi varies with several guests describing it as fast, reliable and even superb. Some have noted its high speed and the WiFi in the rooms is often praised for being especially quick.
Despite these positive experiences, there are instances where the WiFi connection has been problematic. Some guests have reported slow or intermittent signals and others have had trouble connecting to the Internet altogether. Complaints have included mentions of poor WiFi reliability in the rooms and WiFi that occasionally stops working.
Overall, while the WiFi service at the besttime Hotel Monschau receives high marks from many guests for its stability and speed, there are occasional connectivity issues that could be improved. The availability of free WiFi is a notable perk and for most guests, it meets their needs adequately.
Parking
The 'besttime Hotel Monschau' offers a variety of parking options, but travelers are advised to plan ahead to ensure a convenient spot. The hotel does have on-site parking available, though these spaces are limited and come with a fee of approximately €10 per day. It's highly recommended to reserve a parking space in advance, as the limited availability can make last-minute arrangements challenging.
For those who miss out on hotel parking, there are several nearby alternatives. A parking garage just a short walk away, typically within 3–10 minutes, offers a convenient solution, albeit for a fee. Additionally, there is a large parking lot about 600 meters away, which costs around €7 per day. Some guests have noted the availability of free parking zones slightly farther from the hotel, although this requires a bit more walking.
While the hotel's parking options are generally well-liked, guests driving larger vehicles may find the tight spaces and narrow alleyways somewhat challenging. Despite these minor inconveniences, many visitors appreciate the well-located and secure parking facilities, especially those who book ahead. The hotel also caters to cyclists with a dedicated bike storage room.
In summary, parking at the 'besttime Hotel Monschau' is overall satisfactory with multiple options to suit different needs. Just make sure to book a spot in advance to avoid any hassle.
Family
The besttime Hotel Monschau receives a favorable reception from families looking for a kid-friendly stay. Specifically designed to accommodate family trips, the hotel features spacious family suites and rooms equipped with amenities suitable for children, such as bassinets and dedicated children's beds. Families can also enjoy a variety of entertaining activities provided through the hotel's family activities program.
The kids playroom, filled with games, books and DVDs, is a highlight for younger guests, creating a fun and engaging environment during their stay. Additionally, the hotel's breakfast offerings include ample choices specifically curated for children, ensuring that even the pickiest eaters are satisfied.
Though the hotel is particularly family-friendly, it also caters well to short trips and larger groups, making it an excellent option for those traveling with motorcycles. While the family rooms are spacious and the common areas cozy, some families noted that the bathrooms, though generally serviceable for children, could be more accommodating for adults.
For those looking for a relaxing and peaceful family vacation, the besttime Hotel Monschau provides a welcoming and modern atmosphere, backed by excellent working WIFI and a friendly staff, making it a strong choice for a family-oriented getaway.
Accessible
The besttime Hotel Monschau offers a mixture of accessibility features, making it partially accommodating for guests with disabilities. The hotel provides accessible bathrooms, ground-level rooms and several wheelchair-accessible facilities, including parking spaces. A significant advantage is the hotel's proximity to accessible touristic sites and its easily navigable entrance, making it convenient for short walks. Additionally, the parking garage is large and has accessible spots and the check-in process is smooth.
However, there are notable drawbacks to consider. The absence of an elevator and the presence of multiple steps throughout the hotel make it challenging for guests with limited mobility. The steep, narrow streets leading to the hotel and the bumpy road are also potential difficulties. The wet areas within rooms are on the smaller side and showers lack seats and sufficient water pressure. Narrow corridors can make it tough for those using scooters.
In summary, while the hotel provides some necessary accessibility features, the lack of certain facilities such as an elevator and the challenging terrain around the hotel may present difficulties for guests with mobility issues.
No, besttime Hotel Monschau doesn't have any pool.
No, a spa isn't available at besttime Hotel Monschau.
No, besttime Hotel Monschau doesn't allow dogs.
Yes, parking facilities are available at besttime Hotel Monschau.