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Summary of reviewsSure Hotel by Best Western Les Portes de Montauban is strategically located near the A20 and A62 highways, making it a convenient and quiet stop for travelers on long journeys or business trips. Despite being in an industrial area, the serene and well-maintained green surroundings offer a peaceful setting for rest and relaxation. The hotel's location is particularly beneficial for those attending events at the nearby Jehovah's Witnesses assembly hall or requiring easy access to major transportation routes.
Breakfast at the hotel is highly praised for its quality, variety and freshness with an extensive range of options that cater to different tastes. The generous buffet features fresh produce and local products, adding a regional touch to the meal. While there are minor critiques regarding the limited choice of bread and pastries, the overall consensus is that the breakfast is delicious, substantial and offers excellent value for money.
Currently, the lack of an on-site restaurant is noted as a slight inconvenience, necessitating trips into Montauban or searches for nearby dining options. Although a food truck providing pizzas and some frozen meal options are available, guests look forward to the anticipated opening of a full-service restaurant. The staff's helpfulness in making reservations and recommending local eateries is appreciated.
The rooms are consistently highlighted for their modern, clean and well-equipped nature. Guests appreciate the comfortable beds, soundproofing and stylish decor. Despite some mentions of smaller room sizes, the thoughtful layout and new, innovative designs ensure a pleasant stay with spaciousness and cleanliness being standout features.
Cleanliness throughout the hotel is impeccable with guests frequently commending the spotless state of both private rooms and common areas. The hotel's newness and high standards of hygiene enhance the overall guest experience.
The staff at Sure Hotel by Best Western Les Portes de Montauban receive exceptional praise for their friendliness, helpfulness and professionalism. Reviews often mention the warm and courteous reception and commend the management for being attentive and accommodating.
The free Wi-Fi service is generally well-regarded with good coverage and accessibility throughout the hotel. Some guests suggest improvements in internet speed and consistency, but overall, the service is seen as satisfactory.
Parking at the hotel is highly rated with secure and spacious facilities available for free. Guests appreciate the peace of mind provided by the secure, supervised parking, despite some initial challenges in locating the parking areas due to a lack of signage.
The hotel is noted for its family-friendly environment with comfortable family rooms and a game corner for children. This makes it an ideal spot for family stays, supplemented by safe parking and exceptional service tailored to meet families' needs.
The bedding is frequently praised for its comfort with large, cozy beds providing a restful sleep. Though there are minor comments about bed firmness and narrowness for couples, the overall feedback indicates a comfortable and enjoyable sleeping experience.
In summary, Sure Hotel by Best Western Les Portes de Montauban offers a blend of strategic location, excellent value for money, modern and clean accommodations and exceptional staff service. These qualities make it a solid choice for travelers seeking comfort, convenience and a peaceful stay. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is Green Key certified and eco-certified. It offers electric vehicle charging, serves local and seasonal food for breakfast, and is located near a preserved natural area, promoting reasoned tourism.
Family Friendly Hotel
This hotel provides family-friendly accommodation near Montauban. It offers convenient access to the city's attractions and amenities.
Business Hotel
This hotel provides standard amenities suitable for short business trips. Its location offers accessibility to transport links and nearby commercial areas.
Hotel with Parking
The hotel provides free, secure, and private parking, including a charging station for electric vehicles, emphasizing security and modern convenience.
EV charging stations
Accessible Hotel
This hotel is accessible for people with disabilities, including features like accessible parking, level flooring, wide doors, an accessible reception desk, and adapted bathrooms with showers and grab bars.
Hotel with EV Charging Stations
This hotel offers a charging station for electric vehicles as one of its amenities. It also provides free secured parking for guests. The hotel is conveniently located near the Montauban sud toll booth and the A62 and E72 roads.
3-Star Hotel
This hotel offers a comfortable stay with air-conditioned rooms, a garden, a shared lounge, and a terrace. It provides free private parking and is well-regarded for its amenities and services.
Dog Friendly Hotel
Room Types
Standard Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Family Room with Sofabed - Non-SmokingFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Superior King Room with Single BedProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Sure Hotel by Best Western Les Portes de Montauban boasts an incredibly convenient location for travelers, particularly those on long journeys or business trips. Nestled close to the A20 and A62 highways, it ensures easy and quick access, making it an excellent choice for an overnight stay or a pit stop en route to the South of France or Spain. Despite its proximity to major roadways, the hotel maintains a peaceful and quiet ambiance, ideal for rest and relaxation.
The hotel is situated in an industrial area, which, while not the most picturesque, offers a serene setting with well-maintained green surroundings. This locale makes it ideal for short stays and business trips, especially given its close proximity to Montauban and the nearby Montech forest. For those attending events at the Jehovah's Witnesses assembly hall or requiring access to major transportation routes, the location is simply perfect.
While the immediate area lacks vibrant urban attractions and dining options, the hotel compensates with its quiet environment and ease of access. Guests appreciate the ample parking and the straightforward journey from the highway, despite some initial difficulty in locating the hotel.
Overall, Sure Hotel by Best Western Les Portes de Montauban stands out for its strategic location, quiet and peaceful setting and convenience for travelers making their way through France.
Breakfast
Visitors to Sure Hotel by Best Western Les Portes de Montauban frequently praise the breakfast experience, highlighting its quality, variety and freshness. Many describe the breakfast as hearty, complete and diverse with an extensive range of options that cater to different tastes. Fresh produce and local products are often mentioned, adding a touch of regional flavor to the generous buffet. Several reviews commend the breakfast as delicious and substantial with particular acclaim for its value for money, especially given the plethora of choices available.
The breakfast offerings are noted to be not only varied but also sustainable, featuring everything from fresh fruits and dairy products to warm croissants and cereals. Guests appreciate the availability of local specialties and the overall quality with many finding it satisfying and well-stocked. The atmosphere during breakfast is described as friendly, adding to the positive experience.
Despite the general praise, a few reviews point out areas for improvement, such as the limited choice of bread and pastries and note that the staff can sometimes be overwhelmed during busy periods. Some guests felt the price was a bit high for the range provided. However, these critiques are exceptions rather than the rule, as the majority of guests enjoyed a very good breakfast that set a positive tone for their stay. Overall, the breakfast at Sure Hotel by Best Western Les Portes de Montauban is highly recommended by most visitors.
Dinner
Guests of Sure Hotel by Best Western Les Portes de Montauban have consistently noted the absence of an on-site restaurant, which many found inconvenient, as it required trips into Montauban or extensive searches for nearby dining options. The immediate area around the hotel offers limited choices for evening meals and some guests highlighted challenges in finding a place to dine, especially when nearby restaurants were fully booked. While a food truck providing delicious pizzas was available and the hotel did offer some frozen meal options, guests expressed a strong preference for a full-service restaurant, which is fortunately upcoming according to recent updates.
Despite these dining challenges, the staff has been commendably helpful in assisting guests with making reservations and offering good advice on local restaurants. Some guests enjoyed a good evening meal from a brief selection of options provided by the hotel and appreciated the availability of refreshing drinks. However, for those looking forward to an evening meal or a bar within the hotel premises, this amenity is currently missing but is anticipated to open in the near future.
Overall, while the hotel provides a satisfactory stay with good short-term accommodations, the current lack of robust onsite dining facilities stands out as an area needing improvement, though future plans suggest this is being addressed.
Rooms
The Sure Hotel by Best Western Les Portes de Montauban consistently receives praise for its modern and clean rooms. Guests appreciate the comfortable, well soundproofed and well-equipped accommodations. The decor is frequently described as nice, functional and stylish, contributing to an overall pleasant atmosphere.
Several reviews highlight the spaciousness of many rooms, though there are mentions of some rooms being small but well laid out, suitable for short stays. Cleanliness is a standout feature with numerous guests remarking on the spotless state of both rooms and common areas. Comfort is another key point with cozy beds and quiet environments providing a restful experience.
The newness of the hotel is noted with fresh and innovative designs adding to the appeal. Despite some feedback on smaller room sizes, the thoughtful layout and well-arranged spaces ensure functionality and comfort. Modern amenities and excellent facilities round out the positive experience, making this hotel a solid choice for travelers seeking a clean, comfortable and contemporary stay.
Beds
The beds at Sure Hotel by Best Western Les Portes de Montauban are frequently praised for their exceptional comfort. Guests have repeatedly highlighted the quality and comfort of the bedding and mattresses, noting phrases like "comfortable bed," "super comfortable bedding," and "excellent bedding." The hotel offers large, comfortable beds that many guests find perfect for a restful sleep and the bedding has been described as top-notch and impeccable.
However, some guests pointed out that the double beds can be quite narrow and may feel small for couples. Additionally, there were occasional comments about the beds being a bit too firm or hard for some guests' preferences. Despite these minor criticisms, the overall consensus suggests that the hotel provides a very cozy sleeping experience, fitting for those on long journeys or in need of a comfortable stopover.
Cleanliness
Sure Hotel by Best Western Les Portes de Montauban impresses with its immaculate cleanliness. Guests consistently praise the hotel for being spotlessly clean, from the common areas to the private rooms. The establishment is not only modern and stylish but also maintained to a high standard of hygiene. The rooms are fresh and well-appointed, contributing to overall guest comfort. Visitors also highlight the excellent value for money, comfortable accommodations and the friendly nature of the staff, making it a welcoming environment. Despite a few minor issues like the occasional unemptied waste bucket or shower drainage problems, the overall sentiment is overwhelmingly positive with the hotel's newness and meticulous maintenance standing out. This hotel is a haven for travelers prioritizing cleanliness and modern facilities.
Staff
Sure Hotel by Best Western Les Portes de Montauban receives high praise for its exceptional staff, as reflected in numerous positive guest reviews. Visitors consistently highlight the friendliness, helpfulness and professionalism of the team. The staff is described as extremely friendly, welcoming and hospitable, making guests feel at ease during their stay. Reviews often mention the warm and courteous reception, emphasizing the staff's dedication to providing a pleasant experience.
The hotel management, including a notable mention of the manager Nicola, is frequently commended for being attentive, accommodating and solution-oriented. Guests appreciate the staff's availability and responsiveness with many noting their ability to handle any requests or issues promptly and effectively.
Visitors are also impressed by the professionalism and polite demeanor of the staff, from reception to day and night shifts, contributing to a seamless and comforting experience. The dedication to ensuring guest well-being is a recurring theme, reinforcing the overall positive impression of the staff's performance.
In summary, the combination of a warm welcome, friendly interactions and professional service at Sure Hotel by Best Western Les Portes de Montauban ensures a memorable and enjoyable stay for all guests.
Wi-Fi
Sure Hotel by Best Western Les Portes de Montauban offers a generally positive experience regarding its Wi-Fi. Guests frequently described the Wi-Fi as good with a notable emphasis on the free access provided throughout the hotel. The network boasts solid coverage and a large range, ensuring that guests can stay connected in various areas of the property.
However, the reviews also highlighted a few areas for improvement. Some guests mentioned the need for increased internet speed in the rooms and faced obstacles such as TV channels dropping out and difficulties in accessing email. Despite these occasional issues, the internet was generally considered decent, clean and stylish with some guests noting the Wi-Fi was very fast when it functioned well.
Overall, the Sure Hotel's Wi-Fi service is praised for its accessibility and good coverage, though it may benefit from enhancements to speed and consistency to fully satisfy all guests' needs.
Parking
Sure Hotel by Best Western Les Portes de Montauban boasts an array of parking options that are highly rated by its guests. The hotel's parking facilities have been frequently described as secure, supervised and closed, ensuring that vehicles are safely parked at all times. Many visitors have noted the availability of free parking, adding both convenience and value to their stay.
The parking areas at the hotel are spacious with a large parking lot that offers ample parking space, accommodating various types of vehicles. There is private and onsite parking that adds to the convenience and peace of mind for guests with parking areas kept secure around the clock, including being closed at night.
While some guests have mentioned a lack of signage affecting ease of location, the general consensus reflects positive experiences regarding parking. Secure and protected parking is a recurring theme in the reviews, enhancing the overall guest experience by providing a safe place for their vehicles throughout their stay at Sure Hotel by Best Western Les Portes de Montauban.
Family
Sure Hotel by Best Western Les Portes de Montauban receives high praise for its family-friendly environment. The hotel is described as an ideal spot for family stays, offering a safe and welcoming atmosphere that caters specifically to families. The staff are consistently noted for being kind and attentive, ensuring a smooth and enjoyable experience for family visits. Guests appreciate the comfortable, large family rooms that come with ample storage, accommodating both parents and children with ease. Despite a few mentions of small rooms and occasional noise from family rooms upstairs, the overall sentiment reflects a positive experience for family holidays.
The hotel also features a game corner, which is a hit among children, making it easier for families to keep the little ones entertained. Additionally, the service provided is exceptional, particularly tailored to meet the needs of families, enhancing the overall stay. Safe parking facilities add to the convenience, allowing for worry-free parking for families traveling by car. Overall, Sure Hotel by Best Western Les Portes de Montauban stands out as a family-oriented establishment, ideal for those looking for a perfect family holiday in a comfortable and secure setting.
3 Star
Located conveniently near a highway exit, Sure Hotel by Best Western Les Portes de Montauban provides a blend of three-star quality and hospitality. Guests consistently highlight the excellent value for money offered by the hotel, emphasizing the kindness and availability of the staff. Despite being a bit small for some, the hotel meets the expectations of a standard three-star establishment with amenities and overall ambiance aligning with its rating.
Recent reviewers emphasize the hotel's cleanliness and tranquility, noting that it remains quiet even with the close proximity to the highway. The hotel is described as new and in perfect condition, ensuring a comfortable stay. Although some feedback suggests that it does not fully live up to the advertised three stars, overall impressions lean positively with praise for the standard hotel accommodations and service offered.
Business
The Sure Hotel by Best Western Les Portes de Montauban is highly recommended for business travelers due to its great location and practical amenities. Guests consistently praise the very pleasant and kind welcome, which adds a personal touch to the stay. The air-conditioned rooms with comfortable beds contribute to a quiet and restful environment, facilitating a good night's sleep after a busy day.
The hotel offers clean, new and well-insulated facilities, which enhance both comfort and functionality. The presence of a dedicated work corner makes it conducive to productivity, ensuring that guests have everything they need for a successful business trip. Additionally, the hotel's cleanliness and accessibility are frequently noted, providing further assurance of a hassle-free stay. Overall, the tranquil and quiet atmosphere of the hotel is particularly appreciated, making it an ideal choice for those seeking a conducive and serene environment for work and relaxation.
Accessible
Sure Hotel by Best Western Les Portes de Montauban stands out for its impressive accessibility features, making it an ideal choice for guests with disabilities. The hotel boasts easy and convenient access, attributed to its strategic location near a major highway and a four-lane road, facilitating quick and efficient travel. Guests have highlighted the excellent accessibility throughout the hotel, emphasizing the ease of access for large vehicles and the availability of well-placed parking facilities.
Specific amenities such as ground-floor rooms cater specifically to those with mobility issues, such as individuals with disabilities. Though the hotel lacks an elevator, it compensates with its accessible ground-floor options. Additionally, the hotel offers practical advice on parking and nearby attractions, further enhancing the overall convenience.
Guests have praised the establishment's new and clean facilities, implying a comfortable stay. Despite being described as basic, the hotel's practical design and emphasis on accessibility make it a fitting option for travelers seeking ease and functionality.
Dog Friendly
Sure Hotel by Best Western Les Portes de Montauban has garnered positive feedback for its dog-friendly facilities and services. The hotel is well-regarded as a dog-friendly environment, making it a favorable stopover for those traveling with pets. Guests appreciate the ample room space and the convenient access for dogs, including a side door leading outside. The hotel also offers plenty of grassy areas and pretty gardens, perfect spaces for exercising dogs.
Pets are welcomed with open arms and the hotel creates a pet-conscious atmosphere, allowing dogs to feel safe and comfortable. Although there is an additional €5 fee for dogs, many visitors have found the hotel's friendliness towards their furry friends to be well worth it. The overall sentiment reflects that dogs are not just accepted but are genuinely made to feel welcome, making the Sure Hotel a top choice for pet owners.
No, Sure Hotel by Best Western Les Portes de Montauban doesn't have any pool.
No, a spa isn't available at Sure Hotel by Best Western Les Portes de Montauban.
Yes, Sure Hotel by Best Western Les Portes de Montauban welcomes dogs.
Yes, parking facilities are available at Sure Hotel by Best Western Les Portes de Montauban.
No, Sure Hotel by Best Western Les Portes de Montauban doesn't have a gym.