Socialtel Monteverde

Monte Verde 10.30170400, -84.80288300 , Carretera A Reserva De Monteverde Puntarenas (Show on Map)
8.1
Very Good


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Summary of reviewsSocialtel Monteverde, nestled amidst the tranquility of the rainforest, serves as an ideal retreat for nature enthusiasts eager to explore the Monteverde Cloud Forest. Its prime location near the Monteverde Reserve and other natural attractions such as Café Colibri and Curi Cancha Park provides guests with unmatched access to nature's splendor, making it perfect for adventurers. Though it is a bit remote from urban amenities, requiring a 45-minute walk or a taxi ride to the center of Santa Elena, the serene setting and beautiful vistas compensate for these minor inconveniences.

Breakfast at Socialtel Monteverde is frequently praised for its excellent variety and taste, creating a memorable dining experience. Guests enjoy the peaceful environment, delightful shared spaces and the wide selection of hearty breakfast options that cater to diverse preferences. Despite the occasional slow service and additional costs, the breakfast experience remains a highlight for many visitors.

The dining experience at the hotel, particularly dinner, receives commendations for its cozy ambiance and delicious dishes. While some guests find the food slightly overpriced, the overall quality and taste are well appreciated. The restaurant's variety and friendly service contribute to an enjoyable meal experience, despite some issues with service speed and order accuracy.

Rooms at Socialtel Monteverde are celebrated for their cleanliness, spaciousness and modern decor. Guests enjoy the comfortable beds, well-equipped facilities and stylish designs that provide a cozy and pleasant stay. Some minor issues, such as inadequate soundproofing and varying room sizes, are noted but do not significantly detract from the overall positive experience.

Cleanliness is a strong point with well-maintained private rooms, dormitories and communal areas contributing to a comfortable environment. Though some bathrooms and the communal kitchen could benefit from more consistent upkeep, the hotel generally maintains high standards of cleanliness and comfort.

The staff at Socialtel Monteverde are frequently highlighted for their friendliness and helpfulness, enhancing the overall guest experience. Their assistance with booking tours and excursions, coupled with their warm and accommodating demeanor, creates a welcoming atmosphere. While service is occasionally inconsistent, the staff's positive attitude typically leaves a lasting impression.

The hotel's WiFi is generally reliable and efficient with strong coverage in rooms and common areas. Though some guests experience occasional connectivity issues, the internet service is typically fast and suitable for various needs.

Socialtel Monteverde offers convenient, complimentary parking with a secure and functional parking area. Although spaces are sometimes limited during peak times and lack EV charging points, the overall parking situation is practical and satisfactory for most guests.

The hotel also provides electric vehicle charging options, appreciated for their convenience despite occasional difficulties in locating the chargers. Families find Socialtel Monteverde particularly appealing due to its family-friendly atmosphere, activities for children and safe, welcoming environment. Family rooms and a range of engaging activities make it an excellent choice for traveling with kids.

Beds at the hotel receive mixed feedback with many guests praising their comfort and cleanliness. However, some beds, particularly in dormitories, are noted to be noisy and less comfortable. Overall, the general sentiment towards the beds is positive with some areas needing improvement.

Overall, Socialtel Monteverde offers a delightful escape in the heart of nature with its tranquil setting, excellent facilities and welcoming atmosphere making it a top choice for adventurers, families and nature lovers.
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Guest Reviews
8.1
Very Good
Location
Nestled in the tranquility of the rainforest, Socialtel Monteverde boasts a prime location for nature enthusiasts aiming to explore the Monteverde Cloud Forest. Its proximity to the biological preserve and Monteverde Reserve, just a short walk away, makes it an ideal base for adventurers eager to immerse themselves in the lush surroundings. The setting is serene, offering beautiful vistas and a peaceful atmosphere away from the hustle and bustle of city life.

Guests have praised the hotel for being right next to the Monteverde park within easy walking distance to multiple reserves and enveloped by the forest, providing an unbeatable experience for those keen on staying close to nature. The location is a haven for observing the cloud forest and other natural attractions such as Café Colibri and Curi Cancha Park.

However, the seclusion comes with its downsides. The hotel is quite far from the center of Santa Elena—about a 45-minute walk—making it somewhat remote for those without a car. The distance can be inconvenient for accessing amenities like supermarkets and other restaurants, often necessitating a taxi ride. The rugged mountain roads add to the remote charm but also pose a challenge for easy access.

Overall, Socialtel Monteverde shines as a perfect retreat for travelers looking to be enveloped by nature with its prime location near the Monteverde Cloud Forest. Despite its distance from urbane conveniences, its tranquil setting, excellent facilities and close proximity to nature reserves make it a delightful escape for adventurers.

Breakfast
Situated in the serene location of Monteverde Cloud Forest, 'Socialtel Monteverde' offers a breakfast experience that has garnered predominantly positive feedback from its guests. Many visitors praise the breakfast as delicious or very delicious, highlighting the excellent and amazing options available. The variety and heartiness of the breakfast options are especially appreciated with the exquisite and tasty selections leaving a lasting impression.

The onsite restaurant is lauded for its good selection of breakfast choices at a fair price. Guests often mention the peaceful environment and delightful shared spaces that contribute to a pleasant dining experience. Additionally, the large and varied breakfasts ensure that there's something for everyone. Many reviewers have remarked on the very good quality of food, particularly spotlighting breakfast as a standout offering.

Despite the general acclaim, there are some areas of concern. The breakfast service can be slow with some guests noting waits of over 30 minutes. The cost of breakfast strikes some as steep with a few comments labeling it as expensive or not worth the high price. Limited local food options and availability were also mentioned. Additionally, the breakfast is not included with the room for some, which has led to further dissatisfaction regarding value for money.

Overall, the breakfast at 'Socialtel Monteverde' is considered very good to excellent by the majority with its peaceful setting and varied, delicious options making it a highlight of many guests' stays. However, potential visitors should be aware of the additional cost and possible wait times.

Dinner
Socialtel Monteverde offers a dining experience that has received mixed reviews but generally leans towards the positive. The restaurant ambiance has been praised for its good vibe and cozy atmosphere, making it a pleasant place to enjoy meals. Many guests have highlighted the deliciousness of the food, often describing it as really good, very tasty and even amazing. Dishes such as the quesadillas, burgers and breakfast options have been particularly well-received. The restaurant offers good breakfast and a varied menu with many good quality dishes available throughout the day.

However, some guests noted that while the food is good, it is often considered overpriced and not always exceptional. Issues such as slow kitchen service and occasional inaccuracies in orders were also mentioned. Despite these drawbacks, the food quality is generally deemed good with some guests finding the dinner menus particularly appealing.

In summary, while there are some areas for improvement, notably in service speed and pricing, Socialtel Monteverde's restaurant provides a satisfying dining experience with many guests enjoying the variety and taste of the offerings. The friendly staff and pleasant atmosphere add to the overall positive dining experience at the hotel.

Rooms
Socialtel Monteverde's rooms received numerous commendations for their cleanliness, spaciousness and modern decor. Many reviewers highlighted the well-maintained, private rooms with comfortable beds, large California king beds and well-equipped facilities. The decor of the rooms often impressed guests, who appreciated the stylish, minimalistic and fun designs. The rooms were generally described as clean, cozy and comfortable with some providing beautiful large windows and modern touches.

On a slightly less favorable note, a few guests pointed out issues such as inadequate soundproofing, which made the rooms noisy and allowed sounds to permeate from neighboring rooms and common areas. Some rooms were reported to be very cold or damp with occasional complaints about ventilation and humidity. Size varied with some private rooms praised for their spaciousness, while others, particularly dorms and rooms for families, were considered cramped.

Despite these drawbacks, the overall sentiment about the rooms was positive with many guests praising the lovely grounds, beautiful shared areas and the restful, youthful vibe of the accommodation. The consistent cleanliness and thoughtful décor made for a pleasant stay, notwithstanding the few areas that could improve.

Beds
Socialtel Monteverde offers a varied experience when it comes to bed comfort. Many guests have praised the beds for being comfortable with some even describing them as spectacular and delicious. The presence of large, comfortable beds is a common highlight, providing a restful sleep for travelers. Some reviews specifically noted the beds being clean and featuring new sheets, enhancing the overall comfort.

However, not all feedback was positive. Several guests mentioned issues with noise, citing that the beds were noisy, rickety and even squeaky, which could disrupt a peaceful night's sleep. Some beds were described as uncomfortable, hard or too thin, particularly in dormitory settings and bunk beds. There were also occasional reports of cleanliness issues, which might be a concern for some visitors.

Overall, while many guests found the beds at Socialtel Monteverde to be cozy and inviting, inconsistencies in noise levels and cleanliness seem to be areas that could benefit from improvement.

Cleanliness
Socialtel Monteverde offers an exceptionally clean and comfortable stay, according to guest reviews. The accommodations, including private rooms and dormitories, are frequently noted for their cleanliness and aesthetically pleasing design. The shared bathrooms and communal areas are well-maintained and cleaned regularly, contributing to a pleasant environment for guests. Feedback highlights tidy and comfortable rooms with beautiful, well-kept grounds, making it an attractive place to stay.

However, some areas could benefit from improved upkeep. There were occasional mentions of neglected bathrooms, inconsistent cleaning services for rooms during extended stays and a poorly maintained communal kitchen. Despite these minor issues, the overall impression is that Socialtel Monteverde maintains high standards of cleanliness and comfort with friendly staff and a well-maintained facility that adds to the enjoyment of the stay.

Staff
At Socialtel Monteverde, the staff leaves a lasting impression with their high level of friendliness and willingness to help. Guest reviews consistently mention the super friendly and accommodating personnel, who go above and beyond to ensure a pleasant stay. Many guests highlighted that the staff provided helpful tips and assistance with booking tours and excursions, contributing to an enhanced travel experience.

The front desk staff, particularly, have been praised for their exceptional service with specific mentions of individuals like Alejandra and Diego for their kindness and attentiveness. The restaurant staff is noted for being very helpful, creating a positive dining experience, although there were a few remarks about understaffing and inefficiency.

Despite the overwhelmingly positive feedback, some guests felt the service was inconsistent. A few mentions of unprofessional behavior, lack of enthusiasm and instances of poor communication skills indicate areas for improvement. However, these instances seem to be outliers in the sea of positive comments.

Guests often describe the welcoming atmosphere created by the staff, underlining the staff's ability to make the visit memorable with their care and personal attention. Overall, the staff at Socialtel Monteverde is celebrated for their warm, friendly and supportive approach, enhancing the charm and hospitality of the hotel.

Wi-Fi
Socialtel Monteverde's WiFi capabilities receive generally positive feedback from guests. Many guests praise the strong and efficient internet, highlighting its high speed and reliability. The internet is reported to be good, fast and easy to connect, making it suitable for work and ensuring an uninterrupted experience. Several reviews mention the excellent WiFi throughout the hotel complex, while rooms in particular benefit from great WiFi coverage. Common areas also offer decent WiFi, contributing to a satisfactory experience for guests.

However, some reviews indicate occasional issues. A few guests experienced slow or unstable connections and in some instances, WiFi was not provided at all. Additionally, there were mentions of WiFi failing during the stay or not handling a high number of users effectively. Despite these issues, the general consensus leans towards the WiFi being good and efficient for most purposes.

Overall, Socialtel Monteverde seems to provide a reliable internet service with excellent coverage and speed in many areas of the hotel, ensuring that guests can stay connected during their visit.

Parking
Socialtel Monteverde offers convenient and complimentary parking options on site. Guests appreciate the large, accessible parking area which is often described as secure and functional. With plenty of spaces available, many find the parking situation to be practical and satisfactory. It's notable that the hotel features a garage, providing additional peace of mind for those driving.

However, some feedback indicates limitations, as parking cannot be reserved and spaces can be somewhat restricted during peak times. While the majority of guests find the parking to be great and handy, a few have noted issues such as difficulty finding a spot and the absence of EV charging points. Despite these occasional drawbacks, the overall consensus is that the parking provided is of good quality and adds to the convenience of staying at Socialtel Monteverde.

EV charging stations
Socialtel Monteverde provides convenient and comfortable charging options for electric vehicles, making it a suitable choice for EV owners. Guests have appreciated the availability and ease of use of the EV charging stations. However, there have been instances of guests encountering difficulties in locating the chargers and staff occasionally provided incorrect guidance regarding their whereabouts. Despite these occasional challenges, the overall feedback regarding the charging facilities is positive, highlighting their convenience and practicality.

Family
Socialtel Monteverde stands out as an excellent choice for families looking to enjoy a comfortable and welcoming stay. The hotel is consistently highlighted as family-friendly with various activities catering specifically to both younger children and teenagers. Guests appreciate the family-oriented atmosphere and the convenience of family rooms, which have worked well for many despite some feedback about room size.

The hotel provides a range of games and activities that keep kids engaged, such as board games and a dedicated play corner in the restaurant, which is highly appreciated by parents. Families have praised the warm and friendly reception, creating an environment where they felt very welcome and safe.

Socialtel Monteverde offers great opportunities for social interaction, being a place where families can meet other travelers, unwind and enjoy their time together. Additionally, the hotel staff offer valuable suggestions for family-friendly activities, ensuring that there’s never a dull moment.

While the location is ideal for young travelers, it’s important to note that having a car can be beneficial for families to enhance convenience. Safe and free parking adds to the appeal for those traveling with their own vehicles.

Overall, Socialtel Monteverde receives high recommendations for families, friends and groups who seek a kid-friendly environment with ample activities to enjoy.

3 Star
Socialtel Monteverde offers a distinct three-star experience that aligns well with the expectations for its rating. Guests have commented on its neat and elegant facilities, which some say even surpass those of five-star hotels in America. The hostel is described as extremely beautiful, maintaining a posh backpacker atmosphere that adds a touch of luxury.

However, despite these high points, there are indications that the hotel does not present itself as a luxury stay. Issues such as water pressure and other facilities have been noted, suggesting that the hotel sometimes struggles to maintain consistent quality. The prices are also considered relatively expensive for the level of service provided.

Overall, Socialtel Monteverde is seen as a three-star hotel, delivering a fitting experience in line with this rating. While it may not exude luxury, it provides beautiful surroundings and a satisfactory stay for those seeking a mid-range accommodation option.

Business
Socialtel Monteverde has consistently received high praise from guests for its business-friendly environment and amenities, making it a standout choice for business travelers. The facility offers a clean and comfortable working area, along with a well-equipped coworking space, which many guests found to be ideal for remote work and networking opportunities. The availability of private meeting rooms further enhances its suitability for business meetings and collaborative tasks.

Guests have highlighted the superb Wi-Fi, noting it's a great feature for those needing reliable internet for work. The communal areas are also appreciated for their well-maintained and conducive ambiance for professional productivity. Socialtel Monteverde is frequently described as suitable and convenient for business travel, central for working needs and providing a quiet atmosphere essential for focused work.

Despite the absence of a business center, the quality of services at Socialtel Monteverde continues to impress business travelers, meeting their expectations for an efficient workspace. This makes it a top-rated choice for those needing a dependable location for business activities while traveling.

Honeymoon
Socialtel Monteverde stands out as a charming destination, perfect for honeymooners seeking a romantic retreat. The hotel offers a picturesque setting that many have found ideal for celebrating their new beginnings. With its spacious and beautiful facilities, including hot tubs and whirlpools, couples can indulge in moments of relaxation and tranquility.

The location itself adds to the romantic atmosphere with a serene and intimate ambiance that makes it an ideal spot for honeymooners. Some guests were pleasantly surprised with special arrangements and personalized romantic activities, enhancing their overall experience. Though specific remarks from honeymooners were minimal, the general sentiment points to Socialtel Monteverde being a delightful choice for couples looking to celebrate their special occasion in a beautiful and romantic environment.

Yoga
Socialtel Monteverde appears to provide a haven for yoga enthusiasts, nestled amid the serene clouds of the famous cloud forest. The hotel's yoga facilities receive high praise across numerous reviews with a frequent highlight being the gorgeous yoga deck and stunning studio spaces. Guests can find a beautiful area set aside for these practices with an available yoga room offering sweeping views of the surrounding forest, enhancing the overall experience.

Yoga classes here are a popular and well-appreciated activity, described as good, excellent and even inspiring by the patrons. Multiple sessions are available both in the morning and afternoon, ensuring flexibility for travelers. Though there was a note of inconvenience when the yoga teacher was unavailable for a week, the classes typically run smoothly and are a notable point of interest for visitors to the hotel.

Socialtel Monteverde not only hosts these beneficial yoga sessions but also compensates for missed opportunities, maintaining a high level of guest satisfaction. In addition to yoga, the property features various amenities and activities, such as a jacuzzi and inviting communal spaces, ensuring a holistic and rejuvenating stay.

For those seeking a calming retreat with a focus on wellness and physical activity, Socialtel Monteverde offers a compelling destination with well-reputed facilities for yoga enthusiasts.

Dog Friendly
Socialtel Monteverde is noted for being exceptionally pet-friendly, making it a great option for those traveling with dogs. The hotel boasts canine-friendly facilities and areas where dogs are not only accepted but welcomed with open arms. A highlight for many guests is Uma, the beautiful and friendly golden retriever who adds an extra touch of warmth upon arrival. Despite the lack of dedicated dog-specific services, the property ensures both pets and their owners feel super attentive and comfortable.


No, Socialtel Monteverde doesn't have any pool.

No, a spa isn't available at Socialtel Monteverde.

Yes, Socialtel Monteverde welcomes dogs.

Yes, parking facilities are available at Socialtel Monteverde.

No, Socialtel Monteverde doesn't have a gym.

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