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Summary of reviewsAuberge St. Jacques is consistently praised for its strategic and convenient location, offering easy access to Highway 20, downtown Montreal, the airport, Concordia University and CHUM hospital. The accessible public transportation options with bus stops right outside the motel enhance its appeal, making it an ideal base for exploration. Despite its proximity to major attractions, the motel provides a quiet and restful environment, contributing to a comfortable stay for budget-conscious travelers.
The motel wins points for cleanliness and comfort. Guests find the rooms to be clean, spacious and recently renovated, featuring modern décor and updated furniture. Essential amenities, such as a fridge, microwave and efficient soundproofing, support a pleasant experience. The bathrooms are especially noted for their cleanliness and modern fixtures. While some rooms are smaller or lack elements like air conditioning, the overall consensus is positive with guests appreciating the stylish ambiance and excellent upkeep.
The staff at Auberge St. Jacques are frequently commended for their friendliness and professionalism. The reception team, in particular, stands out for their courteous and efficient service, adding a welcoming touch to the overall stay. Guests also appreciate small gestures like the morning coffee served with a smile, which enhances their experience.
While Auberge St. Jacques does not offer a breakfast service, free coffee and tea are available upon request and the convenient location allows easy access to nearby breakfast spots.
The Wi-Fi service is rated highly with guests often describing it as fast, reliable and available for free. Although there are occasional mentions of instability, the overall sentiment is that the Wi-Fi performance is a strong point of the motel.
The parking facilities receive favorable reviews for being free, ample, secure and easy to access. This convenience, combined with other amenities like reliable Wi-Fi, contributes to a hassle-free stay for guests with vehicles.
The beds at Auberge St. Jacques receive mixed reviews. While many find them comfortable, some guests note issues such as noise, hard mattresses or instability. Despite these mixed opinions, the overall quality and comfort of the stay are generally well-regarded.
Overall, Auberge St. Jacques strikes a balance between affordability, convenience and comfort, making it a practical choice for travelers seeking clean accommodations, friendly service and easy access to Montreal’s key areas. Show more
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Cheap Motel
While technically a motel, Auberge St. Jacques offers affordable accommodation and has received positive reviews. It provides free parking and basic amenities for budget-conscious travelers.
Motel with Free Wi-Fi
Motel with Parking
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Double Room with Two Double BedsThis room has air conditioning and cable TV.
Queen Room with Spa BathThis room features a 1-person spa bath.
Queen RoomThis room features a flat-screen TV, air conditioning and a table with chairs.
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
About Auberge St. Jacques
License: 513936
Guest Reviews
7.9
Good
Location
Auberge St. Jacques is praised for its strategic location that offers great convenience for various types of travelers. For those passing through or on a road trip, its proximity to Highway 20 is a notable advantage. Guests frequently mention the accessible public transportation options with bus stops right outside the motel that connect directly to downtown Montreal and nearby metro stations, making it an ideal base for exploration.
Travelers appreciate its closeness to key attractions and amenities. The motel is just a short drive from downtown, allowing easy access to the bustling city center. Proximity to the airport adds to its appeal, particularly for those catching early flights or seeking a quick getaway. Visitors also find it practical for reaching Concordia University, CHUM hospital and various stores and restaurants, some even within walking distance.
The location, while not in the heart of the city, provides a quiet and restful environment, set back from the main road to ensure a good night’s sleep. The area is also deemed safe and convenient, contributing to an overall enjoyable stay. Though a bit removed from the central part of Montreal, the affordability and accessibility via public transit make it a favorable choice for budget-conscious guests.
In summary, Auberge St. Jacques offers an excellent balance of cost and convenience with easy access to Montreal’s city center, airport and other essential amenities, making it a practical choice for travelers seeking efficient mobility and affordability.
Breakfast
Guests of Auberge St. Jacques consistently note that the hotel does not offer a breakfast service, including no continental breakfast. However, many reviews highlight that free coffee and tea are available upon request at the reception with some guests praising the quality of the coffee. It's frequently mentioned that this coffee, offered in the morning and served with a smile, is particularly appreciated. Additionally, the convenient location of the hotel allows guests to easily find a great breakfast place nearby, adding to their overall positive experience.
Rooms
Auberge St. Jacques offers clean and comfortable accommodations that serve as excellent value for money. The rooms are spacious, generally quiet and equipped with essential amenities including a fridge and microwave. Many of the rooms have been recently renovated, showcasing a modern design and updated furniture. They are meticulously maintained with great attention to cleanliness, making them ideal for both short and longer stays.
Several rooms have a large bathroom with modern fixtures, contributing to a pleasant experience. While some rooms might feel a bit crowded or lack certain elements like night lamps or a mirror, the overall impression is very positive. The beds are comfortable and many reviewers appreciated the good size of rooms and efficient soundproofing.
Additional perks such as easy parking, good location near restaurants and amenities like a large fridge, make staying at Auberge St. Jacques convenient. The hotel’s decor is stylish with a nice palette and theme, consistently matching the online pictures. Guests frequently highlight the functional, clean and cozy nature of the rooms with modern upgrades enhancing the overall comfort.
While there are a few minor drawbacks, like the absence of air conditioning in some rooms or the occasional small room size, the general consensus is that the rooms provide everything needed for a comfortable stay. The presence of renovated bathrooms and the overall cleanliness contribute significantly to a feeling of comfort and satisfaction among the guests.
Beds
Auberge St. Jacques has generated a mix of opinions regarding the comfort and quality of its beds. While many guests have found the beds to be comfortable, others noted issues such as beds being noisy, old, small or low to the ground. A significant number of reviews mentioned that the beds provided a good level of comfort, often highlighting the bedding as very comfortable and adequate for the needs of light sleepers. Several guests appreciated the clean, firm beds and the availability of extra towels.
However, some found the mattresses too hard with a few reviewers experiencing back pain in the morning or describing the beds as unstable. Despite these concerns, positive comments about the beds being large and comfortable were common and many visitors felt the staff’s accommodating and friendly service added to their overall experience. The mixed feedback indicates that experiences with the beds at Auberge St. Jacques can vary, but the hotel seems to strive to offer a welcoming stay.
Cleanliness
At the Auberge St. Jacques, a consistently high level of cleanliness across the entire property stands out as one of its defining features. Guest reviews repeatedly highlight the impeccable maintenance of the rooms, bathrooms and the overall property. The rooms are not only clean but also recently renovated, offering a fresh and modern look that contributes to a welcoming atmosphere. The housekeeping staff is noted for their thorough and diligent cleaning, ensuring spaces are meticulously kept and in good condition daily.
The bathrooms receive special mention for their cleanliness with guests appreciating the spotless and well-maintained facilities. Basic amenities such as comfortable bed linens, functional furnishings and the adequate provision of towels enhance the stay further. Despite the towels being noted as worn out by some, the general availability and cleanliness of these essentials are well-regarded.
Guests find the motel to be not only very clean but also budget-friendly, making it a great value for money. The WiFi quality, easy access parking and convenient location add to the overall positive experience. The friendly and professional staff contribute significantly to the pleasant and clean environment, making the Auberge St. Jacques a reliable choice for travelers seeking a comfortable and tidy stay.
Some reviews mention the cleanliness extends beyond just the rooms with well-maintained common areas and exterior spaces. Although there are minor mentions of dated decor and occasional shortages of soap and tissues, the overall sentiment remains overwhelmingly positive regarding the hotel's cleanliness standards. With a reputation for spotless accommodations and an inviting ambiance, it's no wonder that returning guests cite cleanliness as a key reason for their repeated stays.
Staff
The reviews for 'Auberge St. Jacques' overwhelmingly highlight the amiable and professional demeanor of the staff. Guests frequently mention the friendliness and helpful nature of the team, noting their willingness to assist with various requests and ensuring a positive experience. The reception staff, in particular, receive commendations for their courteous service with many guests appreciating their efficiency and welcoming attitude. Instances of exceptional service were common, from front desk interactions to the cleanliness maintained by the housekeeping staff. Morning coffee served with a smile added a pleasant touch to the stay. Though there were a few isolated mentions of less favorable experiences, overall, the staff at Auberge St. Jacques are seen as a significant asset, contributing positively to guests' stays with their attentiveness and warm, professional approach.
Wi-Fi
Auberge St. Jacques receives high marks for its Wi-Fi service, frequently described as excellent, great, super and flawless. Guests appreciate the fast and reliable internet, which is available for free. The Wi-Fi is noted to have a strong signal and is easily accessible. However, there are occasional mentions of the internet being unstable and slow at times. Generally, the Wi-Fi is highlighted as a strong point of the hotel, contributing to a comfortable stay reinforced by the clean rooms and accommodating staff. The presence of additional amenities like a microwave and kettle in the room further enhances the guest experience.
Parking
Guest reviews of Auberge St. Jacques highlight several positive aspects of its parking facilities. Guests consistently appreciated the availability of free, on-site parking, making it convenient for those traveling by car. The parking area is described as ample with plenty of spaces available, ensuring ease of access and no issues finding a spot. The parking was deemed secure and straightforward, adding to the overall convenience and peace of mind for guests. Many reviews also mentioned the added benefit of not having to pay extra for this service. The combination of easy parking and free Wi-Fi was noted as an additional plus for those staying at the hotel. A minor downside reported was an instance of a car being scratched in the parking lot, but this did not appear to be a common issue. Overall, the parking situation at Auberge St. Jacques is highly praised for its availability, convenience and the fact that it's included at no extra cost.
No, Auberge St. Jacques doesn't have any pool.
No, a spa isn't available at Auberge St. Jacques.
No, Auberge St. Jacques doesn't allow dogs.
Yes, parking facilities are available at Auberge St. Jacques.