SureStay Plus by Best Western Montrose
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Summary of reviewsSureStay Plus by Best Western Montrose receives high praise for its superb location, serving as an ideal base for exploring Montrose and nearby attractions like the Black Canyon of the Gunnison National Park. Visitors appreciate its proximity to Lake City and Sweitzer Lake State Park, making it a convenient choice for adventure enthusiasts. The motel's position offers easy access to the town and creates a welcoming ambiance, drawing in travelers who prioritize both location and comfort.
Breakfast at SureStay Plus presents a generally positive experience, with guests enjoying a variety of items, including eggs, sausages, and bacon, although occasional shortages and a desire for more diverse options have been noted. The hotel's strong WiFi contributes positively to the guest experience and adds value to their stay.
The rooms at SureStay Plus are often described as clean, comfortable, and spacious, with bright interiors enhancing the overall stay. Guests enjoy restful nights on comfortable beds and appreciate the friendliness of the staff, who go above and beyond to accommodate requests, such as early check-ins. Despite some drawbacks regarding room cleanliness and outdated facilities, the hotel's cleanliness and helpful service make it an adequate choice for many.
The hotel staff consistently earns commendation for their friendly and helpful demeanor, ensuring guests feel welcomed and accommodated. Occasional lapses in professionalism are exceptions in an otherwise positive environment created by attentive front desk personnel. The team’s dedication is evident in their efforts to meet guests’ needs, adding to the warm atmosphere of the hotel.
The indoor pool, although not aesthetically appealing and located outside the main building, provides enjoyment for guests, especially children, with its comfortably warm water. Some concerns about cleanliness and maintenance persist, particularly regarding the hot tub's functionality. Nevertheless, the pool remains a significant amenity for many visitors.
In summary, SureStay Plus by Best Western Montrose stands out for its prime location, pleasant staff service, and comfortable accommodations. While there are areas for improvement regarding breakfast consistency and facility updates, the overall guest experience is positive and welcoming, making it a favorable choice for those exploring the Montrose area.
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Breakfast at SureStay Plus presents a generally positive experience, with guests enjoying a variety of items, including eggs, sausages, and bacon, although occasional shortages and a desire for more diverse options have been noted. The hotel's strong WiFi contributes positively to the guest experience and adds value to their stay.
The rooms at SureStay Plus are often described as clean, comfortable, and spacious, with bright interiors enhancing the overall stay. Guests enjoy restful nights on comfortable beds and appreciate the friendliness of the staff, who go above and beyond to accommodate requests, such as early check-ins. Despite some drawbacks regarding room cleanliness and outdated facilities, the hotel's cleanliness and helpful service make it an adequate choice for many.
The hotel staff consistently earns commendation for their friendly and helpful demeanor, ensuring guests feel welcomed and accommodated. Occasional lapses in professionalism are exceptions in an otherwise positive environment created by attentive front desk personnel. The team’s dedication is evident in their efforts to meet guests’ needs, adding to the warm atmosphere of the hotel.
The indoor pool, although not aesthetically appealing and located outside the main building, provides enjoyment for guests, especially children, with its comfortably warm water. Some concerns about cleanliness and maintenance persist, particularly regarding the hot tub's functionality. Nevertheless, the pool remains a significant amenity for many visitors.
In summary, SureStay Plus by Best Western Montrose stands out for its prime location, pleasant staff service, and comfortable accommodations. While there are areas for improvement regarding breakfast consistency and facility updates, the overall guest experience is positive and welcoming, making it a favorable choice for those exploring the Montrose area.
Dog Friendly Hotel
SureStay Plus provides a comfortable stay for guests with pets. It has positive reviews and is often listed among the top pet-friendly options in Montrose.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
SureStay Plus by Best Western Montrose is highly praised for its superb location, which serves as an ideal starting point for exploring Montrose and its surrounding attractions. Guests consistently highlight its proximity to the breathtaking Black Canyon of the Gunnison National Park, making it a perfect base for adventure seekers. The motel is also conveniently situated for visits to Lake City and Sweitzer Lake State Park, adding to its appeal for those looking to explore the natural beauty of the area. Visitors appreciate the easy access to the town and the overall convenience of its position. The location not only draws in those seeking adventure but also ensures a straightforward and well-lit arrival, making it a top choice for travelers heading south. With its affordable rates and welcoming ambiance, this motel stands out for those who prioritize both location and comfort.
The breakfast experience at SureStay Plus by Best Western Montrose offers a mix of highlights and areas for improvement. Guests generally appreciated the variety of breakfast items, including eggs and sausages, which added a pleasant surprise to their morning meal. The inclusion of breakfast staples like biscuits and gravy received positive mentions, as did the presence of bacon, which elevated the overall offering. The WiFi also earned praise for its strength, contributing positively to the guest experience.
However, some aspects left travelers desiring more. There were occasions when breakfast items ran out early, such as the eggs and toast, prompting suggestions for more consistent replenishment. For those looking for a more diverse selection, the absence of breakfast meats during some meals was noted, leaving guests with limited options like waffles or pre-packaged bagged breakfasts. This led to some expressing a desire for a more varied and fresh breakfast experience.
While SureStay Plus by Best Western Montrose offers a solid start to the day with its breakfast spread, addressing these inconsistencies could enhance satisfaction for future guests.
SureStay Plus by Best Western Montrose offers a mix of experiences with its rooms that cater to various guest preferences. Many travelers find the rooms to be clean and comfortable, with spacious accommodations available. Bright interiors and quiet surroundings enhance the stay, contributing to a relaxing environment. The beds generally receive positive remarks for being comfortable, ensuring a restful night.
Breakfast is a notable feature, with guests appreciating the variety and quality of items offered. The staff at the hotel is often praised for their friendliness and willingness to go above and beyond, including accommodating early check-ins.
However, some aspects detract from the overall experience. The absence of an elevator can pose a challenge to those not staying on the first floor, which is subject to availability upon arrival. Inconsistencies in room cleanliness, such as dirty sheets or unpleasant odors, have been reported occasionally, alongside amenities that aren't always fully stocked. Additionally, some rooms suffer from poor connectivity or outdated facilities, such as malfunctioning heating units or air conditioners.
Despite these drawbacks, the positive elements—cleanliness, comfortable beds, spaciousness, and friendly service—make SureStay Plus an adequate choice for many guests.
SureStay Plus by Best Western Montrose earns positive remarks for its beds, frequently described as comfortable by guests. The rooms are noted to be clean and inviting, with the beds and bedding generally meeting expectations for a restful stay. Most guests are pleased with the firmness and comfort of the beds, and some even praise the pillows for enhancing their sleeping experience. While a few guests experienced discomfort, the majority find the sleep quality at this hotel to be satisfactory.
The SureStay Plus by Best Western Montrose offers a mixed experience when it comes to cleanliness, with some guests finding the rooms and beds clean and comfortable. The facilities are generally praised for being well-maintained, and the pleasant scent of the shower products adds a nice touch to the stay. While some guests appreciate the overall cleanliness and good service, others feel the property could benefit from updating and replacing certain items, as well as improving its overall cleaning standards. Instances of uncleanliness, such as dusty rooms, stained bathroom sinks, and occasionally stale smells, have been noted. Additionally, there have been reports of inadequate towel supplies and complications with guest information management. Although the location is conveniently central, the air conditioning systems can be noisy, and the property is undergoing construction, which might impact the guest experience. Overall, while the hotel has its positive aspects, there are areas that could be enhanced to provide a consistently clean and welcoming environment for all visitors.
The team at SureStay Plus by Best Western Montrose often earns high praise from guests for their helpful and friendly demeanor. Visitors frequently appreciate the staff's genuine smiles and willingness to assist, whether it's helping with luggage, providing discounts, or accommodating special requests like early check-ins. The reception service is typically acknowledged for its good quality, contributing to a positive overall impression of the hotel.
While there are instances where the staff might seem overwhelmed or certain individuals are noted as less friendly, these situations appear to be exceptions rather than the norm. Guests frequently highlight the front desk personnel, describing them as super friendly, helpful, and attentive. Additionally, one staff member went above and beyond by printing documents for a guest, showcasing the team’s dedication to meeting customer needs.
The coffee is a beloved fixture in the hotel, thanks to the staff's consistent efforts to keep it coming, even in challenging circumstances. Although there are isolated reports of unprofessional behavior, the majority of guests leave with a favorable impression of the staff’s excellent service and the welcoming atmosphere they create at the hotel.
At the SureStay Plus by Best Western Montrose, the indoor pool receives mixed reviews but generally provides a pleasant experience for guests. Despite not being located in the main building and lacking some aesthetic appeal, it is a source of enjoyment, particularly for younger visitors. The water temperature is notably warm, which adds to the comfort and enjoyment of swimming. However, the cleanliness and maintenance of the pool area could use some improvement, as some guests noted issues such as a film on the water. Unfortunately, the hot tub has faced several operational challenges, with many guests reporting it as non-functional or dirty. Although the facility setup poses minor inconveniences, such as walking around to re-enter the building, the pool itself is a significant amenity that brings satisfaction to many who stay at this hotel.
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Location
Breakfast
However, some aspects left travelers desiring more. There were occasions when breakfast items ran out early, such as the eggs and toast, prompting suggestions for more consistent replenishment. For those looking for a more diverse selection, the absence of breakfast meats during some meals was noted, leaving guests with limited options like waffles or pre-packaged bagged breakfasts. This led to some expressing a desire for a more varied and fresh breakfast experience.
While SureStay Plus by Best Western Montrose offers a solid start to the day with its breakfast spread, addressing these inconsistencies could enhance satisfaction for future guests.
Rooms
Breakfast is a notable feature, with guests appreciating the variety and quality of items offered. The staff at the hotel is often praised for their friendliness and willingness to go above and beyond, including accommodating early check-ins.
However, some aspects detract from the overall experience. The absence of an elevator can pose a challenge to those not staying on the first floor, which is subject to availability upon arrival. Inconsistencies in room cleanliness, such as dirty sheets or unpleasant odors, have been reported occasionally, alongside amenities that aren't always fully stocked. Additionally, some rooms suffer from poor connectivity or outdated facilities, such as malfunctioning heating units or air conditioners.
Despite these drawbacks, the positive elements—cleanliness, comfortable beds, spaciousness, and friendly service—make SureStay Plus an adequate choice for many guests.
Beds
Cleanliness
Staff
While there are instances where the staff might seem overwhelmed or certain individuals are noted as less friendly, these situations appear to be exceptions rather than the norm. Guests frequently highlight the front desk personnel, describing them as super friendly, helpful, and attentive. Additionally, one staff member went above and beyond by printing documents for a guest, showcasing the team’s dedication to meeting customer needs.
The coffee is a beloved fixture in the hotel, thanks to the staff's consistent efforts to keep it coming, even in challenging circumstances. Although there are isolated reports of unprofessional behavior, the majority of guests leave with a favorable impression of the staff’s excellent service and the welcoming atmosphere they create at the hotel.
Pool
Yes, SureStay Plus by Best Western Montrose has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at SureStay Plus by Best Western Montrose.
Yes, SureStay Plus by Best Western Montrose welcomes dogs.
No, parking facilities aren't available at SureStay Plus by Best Western Montrose.
No, SureStay Plus by Best Western Montrose doesn't have a gym.
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