Mooloolaba, 104 River Esplanade -26.685375,153.118035(Show on Map)
8.8
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Excellsior Apartments in Mooloolaba stands out as a prime choice for visitors seeking a harmonious blend of serenity and accessibility. Located by the riverside, the apartments offer tranquil views of the river and nearby parklands while remaining within easy walking distance to the beach, shops, cafes, and attractions like Underwater World and The Wharf. Guests frequently praise the property's convenience and charm, noting its cleanliness, spaciousness, and modern design. Each unit is equipped with necessary amenities, including well-stocked kitchens, further enhancing comfort and convenience.
The staff at Excellsior Apartments receive high acclaim for their helpfulness and professionalism. Team members like Charlie, Luke, Nathan, Kate, and Kirsten are often highlighted for their friendly interactions and prompt responses, adding to a welcoming atmosphere. Early check-ins, local information, and logistical assistance such as airport transfers are handled smoothly, contributing to a pleasant guest experience.
While the apartments may show slight signs of aging, they are meticulously maintained, ensuring a clean and tidy environment for all guests. Free, secure parking options enhance the value of a stay, with features like undercover parking and private garages providing peace of mind.
The property's amenities include free WiFi, which is generally reliable and praised for its speed, despite occasional connectivity issues. A small heated pool and spa offer relaxation, though improvements for shade and maintenance are suggested. Comfortable bedding ensures restful nights, though preferences for firmness may vary.
Overall, Excellsior Apartments offers excellent value for money by providing clean, comfortable, and well-appointed accommodations in a superb location. Their commitment to service excellence and hospitality leaves a lasting impression, making the apartments a desirable choice for both short and extended stays and inviting repeat visits.
Categories
Free Wi-Fi
Located on River Esplanade in Mooloolaba, these apartments offer complimentary Wi-Fi. The riverfront setting is a plus. It is an aparthotel, which generally includes a higher level of service.
Parking
Excellsior Apartments provides parking facilities. Located on River Esplanade, it offers a waterfront setting and easy access to Mooloolaba Beach.
Cheap
Provides self-contained apartments in Mooloolaba with easy access to the River Esplanade. It offers a reasonably priced option for those seeking apartment-style living close to local amenities.
Pool
Heated Pool
Outdoor Pool
Sustainability Journey
Outdoor Pool
Heated Pool
Room Types
Excellsior One-Bedroom Standard ApartmentThis apartment features lovely water views from the balcony. It offers a well equipped kitchen and laundry. The lounge area has a flat-screen TV with cable channels.
Please note that the price is based on 2 guests using the queen-size bed only. There is an additional charge per night if any other beds are used (see Hotel Policies).
Please note that some apartments have a shower over bath.
Please note that WiFi coverage is limited in some rooms.
Excellsior One-Bedroom Rooftop Apartment Boasting a private rooftop area with sun lounges this apartment features lovely water views. It offers a fully equipped, modern kitchen, bathroom and laundry. The lounge area has a flat-screen TV with cable channels and air conditioning.
Please note that the price is based on 2 guests using the queen-size bed only. There is an additional charge per night if any other beds are used (see Hotel Policies).
Sailfish Cove Two-Bedroom Standard Apartment (Stair Access Only)These spacious apartments feature a balcony with tranquil water views. Included is a well equipped kitchen, laundry and an open-plan lounge/dining area. Rooms have a double or queen-size bed and 2 single beds.
Please note that the price is based on 4 guests. There is an additional charge per night if any other beds are used (see Hotel Policies).
Please note that this apartment is located in the Sailfish Building (next door to Excellsior) and this property does not have an elevator/lift. It is accessible via stairs only.
Please note that WiFi coverage is limited in some rooms.
Excellsior One-Bedroom Superior ApartmentThese modern, renovated apartments offer a balcony with lovely water views and tend to be on higher levels. The bedroom includes a queen or King size bed with built-in wardrobes, drawers and a flat-screen TV. Guests can relax in the separate lounge area or enjoy a meal in the dining area. There is another flat-screen TV in the lounge. Cable channels, air-con and free WiFi are included.
Please note that WiFi coverage is limited in some rooms.
Sailfish Cove Two-Bedroom Rooftop Apartment (Stair Access Only)Boasting a balcony with pool and river views, this apartment features a private courtyard. Located next to Excellsior Apartments in Sailfish Cove, these renovated apartments feature a fully equipped kitchen with a refrigerator. There is a separate laundry and bathroom. Guests can relax in the open-plan living and dining area with a wall-mounted flat-screen TV. The air-conditioned apartments feature ceiling fans in both bedrooms with ample storage space.
Guests have access to a private outdoor swimming pool and barbecue facilities.
Please note that this property does not have an elevator/list. It is accessible via stairs only.
RIVA - 2 Bed 2 Bath Superior ApartmentThese are our roomiest apartments. Featuring extra large open plan living, kitchen and dining opening out onto your private balcony all with river views. This apartment is tastefully furnished with, fully equipped kitchen, full-size fridge, separate laundry, 2 bathrooms and a large open-plan kitchen/lounge/dining area. The master bedroom has a large ensuite with separate shower and corner spa tub. Air-conditioned with ceiling fans in both bedrooms and plenty of storage. Located in our RIVA building next door to Excellsior, each room has private lift access from the basement carpark and ground entrance. Building features include a private outdoor swimming pool and lift. The BBQ and Pizza oven in the Excellsior building may be used.
Excellsior One-Bedroom Budget ApartmentThis air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting outdoor furniture, this apartment also offers a washing machine, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Review Summaries
Location
Excellsior Apartments boasts an enviable location in Mooloolaba that consistently receives praise for its convenience and tranquility. Nestled by the riverside, guests are treated to lovely views of the river and surrounding parklands, creating a peaceful retreat away from the bustling main streets. Despite its quiet setting, the apartments are within easy walking distance to the beach, shops, cafes, and renowned attractions such as Underwater World and The Wharf.
The proximity to various dining options is highlighted by many, with numerous restaurants and cafes just a short stroll away. Guests appreciate that while the location offers an escape from the busy central areas, it remains close enough to all that Mooloolaba has to offer, making it a perfect spot for exploring. The apartments are also praised for being exceptionally clean and well-equipped, with spacious accommodations that ensure comfort. Additional amenities like secure parking and friendly staff further enhance the experience, making Excellsior Apartments a prime choice for those seeking a balanced blend of serenity and accessibility in Mooloolaba.
Rooms
Excellsior Apartments provides a comfortable and well-equipped accommodation experience that caters to a variety of guest preferences. The apartments are consistently praised for their cleanliness, modern design, and spaciousness. Guests appreciate the immaculate and tidy condition of the units, noting the presence of classy fittings and decor that contribute to a pleasant ambiance. Many reviews highlight the apartments' superb comfort, with well-furnished rooms that make guests feel at home. The apartments are equipped with all necessary amenities, including well-stocked kitchens that enhance the convenience of a stay.
Most apartments boast impressive views, particularly overlooking the beautiful Mooloolah River, and some feature delightful balconies perfect for relaxation. Guests find the location ideal, being just a short walk from shops and the beach, making it both convenient and central. The reception staff is noted for their friendliness, adding to the welcoming atmosphere.
While some units may be slightly dated, they remain comfortable and clean, ensuring a satisfactory stay. Overall, Excellsior Apartments is highly regarded for its affordability, excellent amenities, and the tranquility it offers, making it an attractive choice for those seeking a serene and equipped retreat close to key attractions.
Beds
Nestled in a prime location, Excellsior Apartments offers a stay characterized by comfort and well-kept spaces. Many guests have raved about the sleeping arrangements, noting the beds as particularly comfortable. Frequent mention of the "comfy" and "very comfortable" beds suggests that a good night's sleep is generally a highlight for visitors. These remarks are bolstered by positive comments about the bedding being clean and of good quality.
However, some variations in mattress preferences are noted, with a few guests finding the beds too soft or, in isolated instances, too firm. A couple of reviews indicated instances of uncomfortable sofa beds and rooms with overly bright lighting. Despite these minor issues, the overall sentiment is one of satisfaction, with comfort and relaxation being at the forefront of guests' experience.
The apartments are described as spacious, modern, and well-appointed, with reviews hinting at great amenities and the added convenience of a locked garage. Guests appreciate the excellent position and friendly service, all contributing to a pleasant stay. With delightful views and appealing facilities, Excellsior Apartments seems to balance comfort with a touch of luxury, although individual preferences for bedding firmness may vary.
Cleanliness
Excellsior Apartments offers a consistently high level of cleanliness, giving guests confidence in their choice of accommodation. Reviews often highlight the properties as spotlessly clean, neatly maintained, and thoroughly equipped with modern amenities that serve every need during a stay. The spacious apartments, some of which boast lovely views overlooking the water, are continually praised for their immaculate and fresh condition, contributing to a comfortable and cozy atmosphere. Even those units that are older are kept in excellent condition, ensuring an overall pleasant experience. The meticulous attention to cleanliness extends beyond just appearances, ensuring hygiene standards are high and consistent. Guests often find the location convenient and quiet, yet accessible to local dining and shopping centers. Though minor setbacks like dust or noise sensitivity from lower floors were noted, the dedicated cleaning team ensures the space remains welcoming and comfortable for all visitors. Overall, the property combines cleanliness with comfort, making it a compelling choice for short or extended stays.
Staff
Excellsior Apartments has garnered high praise for its exceptional staff, frequently described as helpful, considerate, and accommodating. Guests have often highlighted the friendly and welcoming demeanor of the team, noting the delightful interactions with individuals such as Charlie, Luke, Nathan, Kate, and Kirsten, among others. The staff's excellent communication skills and prompt responses have been commended, particularly when addressing any issues or inquiries. Managers, especially Kate and Kirsten, stand out for their warm hospitality and sincere engagement, ensuring guests feel well looked after. Early check-ins and late check-outs have been handled smoothly, further enhancing the guest experience. The team’s willingness to assist with dining suggestions, local information, and logistical arrangements like airport transfers showcases their commitment to making every stay as comfortable and enjoyable as possible. Visitors have also found the overall service to be professional and respectful, contributing to a pleasant and luxurious getaway. With its ideal location and attentive staff, Excellsior Apartments offers both value and memorable hospitality.
Wi-Fi
At Excellsior Apartments, guests can generally expect a positive experience with the WiFi. Many reviews highlight the reliability and speed of the internet, with several guests noting that the WiFi worked well and was super quick. These positive experiences indicate that the hotel provides a decent level of internet connectivity for most everyday needs. Furthermore, the inclusion of free WiFi as part of the amenities adds to the overall convenience for guests.
However, there are mentions of inconsistencies. Some guests reported unstable connections, experiencing dropouts during activities such as movie streaming. A few mentioned difficulty in accessing WiFi information in the guest handbook, although this was generally not seen as a major issue. While the WiFi experience is mostly favorable, those who require a consistently stable connection might occasionally encounter disruptions.
Overall, while there are occasional hiccups, the WiFi at Excellsior Apartments is effective for most purposes and is supplemented by good parking facilities and comfortable accommodations.
Pool
Excellsior Apartments offers a small pool that has garnered mixed reviews from guests. Children seem to enjoy the pool, indicating a fun family atmosphere. The pool area features both a heated pool and spa, providing an opportunity for relaxation. Although the pool is described as beautiful with a neatly kept garden, it's noted for its size and lacks sufficient shade at certain times of the day. While some guests appreciate the pool, many have highlighted the need for maintenance and upgrading to enhance its appeal. Despite some concerns, the nearby lovely beach might provide a delightful alternative for those seeking additional aquatic adventures.
Parking
Excellsior Apartments provides guests with a range of convenient parking options that enhance the overall experience. The property offers secure, undercover, and off-street parking facilities, ensuring visitors have peace of mind about the safety of their vehicles. Guests appreciated the free parking, adding to the value of their stay. The basement parking is particularly noted for being convenient, although the garage driveway can be narrow, requiring careful maneuvering for loading and unloading. Some guests also had access to their own lock-up garage, which they found beneficial. Overall, Excellsior Apartments provides good and safe parking solutions, contributing to a positive guest experience.
4 Star
Excellsior Apartments offers a delightful accommodation experience with its prime location and comfortable settings. Many guests have praised the apartments for their cleanliness and comfort, highlighting the newly furnished beds as particularly comfortable. The accommodation is described as being spacious and well-maintained, contributing to an overall pleasant stay.
The location is frequently noted as one of the best features, being conveniently close to Mooloolaba's main street, making it easy for guests to explore the area. The management and staff are appreciated for their friendly and helpful demeanor, adding to the positive experience.
Guests feel that the apartments provide very good value for money, combining affordability with quality service. Despite a few minor issues such as the effectiveness of air conditioning in some units, the overall consensus is that Excellsior Apartments offers memorable stays worthy of repeat visits.
Although not everyone agrees with the advertised star rating, many guests would both recommend the place and consider staying there again due to its exceptional service and ideal location. The general impression is positive, with high satisfaction scores indicating that guests typically enjoy their time at the apartments.
FAQ
Yes, Excellsior Apartments has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Excellsior Apartments.
No, Excellsior Apartments doesn't allow dogs.
Yes, parking facilities are available at Excellsior Apartments.