The Phoenix Artesian Spa Resort and Accommodation

Moree -29.47601900, 149.84263100 , 361 Frome St (Show on Map)
6.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Phoenix Artesian Spa Resort and Accommodation in Moree receives widespread praise for its excellent location, making it a convenient choice for a variety of visitors. Its proximity to shops, restaurants, and local attractions adds to its appeal, with the onsite amenities like the thermal pool being a standout feature of many guests' stays. The resort caters to diverse needs, including those of families and pet owners, providing options across different budgets.

Guests highlight the spacious and exceptionally clean rooms, particularly in the newer sections, as a major plus. Equipped with comfortable bedding and useful amenities like kitchenettes, the rooms offer good value, especially for families. The pet-friendly policies contribute positively to the overall experience, although some older sections of the resort could benefit from updates.

Cleanliness generally receives favorable reviews, with most rooms maintained to a high standard. While occasional issues in specific areas like kitchens and bathrooms are noted, the resort is mostly seen as a clean and inviting space.

The staff is consistently commended for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Their positive demeanor enhances the overall guest experience, despite occasional challenges with availability during busy periods.

The resort's pool offerings, particularly the artisan hot spring pools, are celebrated for their therapeutic and rejuvenating qualities. Although there are some suggestions for improved maintenance of the pool area, guests generally enjoy the tranquil and relaxing environment provided by the heated pools.

Bedding throughout the resort is mostly praised for comfort, enhancing guests' relaxation. Occasional reports of discomfort with certain beds suggest room for improvement, though the majority find the sleeping arrangements satisfactory.

The Phoenix Artesian Spa Resort is notably pet-friendly, earning accolades for accommodating guests with dogs. Reasonable cleaning fees and a supportive approach from the staff make it a top choice for pet owners seeking a safe and enjoyable retreat.

Overall, guests appreciate the welcoming features of The Phoenix Artesian Spa Resort and Accommodation, making it a favored choice for a diverse range of travelers seeking relaxation and convenience.
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Dog Friendly Motel

Motel with Swimming Pool

  Outdoor Pool  


Motel with Parking

Accessible Motel

4-Star Motel

Motel with Outdoor Pool

Room Types
Budget Queen Room This air-conditioned room features a TV and a kitchenette with a microwave. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Traveling with pets? This room is not pet-friendly. Please select either the Budget Queen Room (Pet Friendly) or the Essential Queen Room (Pet Friendly) instead.

2-Bedroom Apartment, 2 Queens This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The apartment's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV, a washing machine, a tea and coffee maker and a dining area. The unit has 2 beds.

Executive Queen Room The double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower.

Executive King Room The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. This double room features heating and a flat-screen TV. The unit offers 1 bed.

Executive Family Room The family room offers air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. This family room provides heating and a flat-screen TV. The unit offers 3 beds.

Budget Queen/Single Room (Pet Friendly) The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. The unit offers 2 beds.

Budget Family Room The family room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. The unit offers 3 beds.

1-Bedroom Apartment, 1 Queen Featuring free toiletries, this apartment includes a private bathroom with a shower. The fully equipped kitchen features a refrigerator, a dishwasher and a microwave. This apartment is air-conditioned and has a flat-screen TV, a washing machine, a tea and coffee maker and a dining area. The unit has 1 bed.

Essential Queen Room The double room offers air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. This double room provides heating and a flat-screen TV.

Essential Family Room The family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower. This family room offers heating and a flat-screen TV. The unit has 3 beds.

Essential Queen Room (Pet Friendly) The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower. This double room features a tiled floor, heating, a flat-screen TV and an inner courtyard view. The unit offers 2 beds.

Executive King Room with Kitchenette The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Executive Plus Queen Room The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower. This double room has a carpeted floor, heating, a flat-screen TV and an inner courtyard view.

Budget Queen Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower. This double room features heating, a flat-screen TV and an inner courtyard view. The unit has 1 bed.

2-Bedroom Apartment, 2 Queens, Balcony This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This apartment features air conditioning, a washing machine, a flat-screen TV and a balcony. The unit offers 2 beds.

1-Bedroom Accessible Apartment, 1 Queen This apartment has a seating area, a dining area and a TV. The unit has 1 bed.

2-Bedroom Apartment, 1 Queen + 2 Singles, Balcony This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, a microwave and a tea and coffee maker. Featuring a balcony, this apartment also offers air conditioning, a washing machine and a flat-screen TV. The unit offers 3 beds.

2-Bedroom Extra-Large Apartment, 1 Queen + 4 Singles, Balcony This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This apartment has air conditioning, a washing machine, a flat-screen TV and a balcony. The unit has 5 beds.

2-Bedroom Apartment, 1 Queen + 2 Singles This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a refrigerator, a dishwasher, a microwave and a toaster. This apartment is air-conditioned and features a flat-screen TV, a washing machine, a tea and coffee maker and a dining area. The unit offers 3 beds.

Guest Reviews
6.7
Rated
Location
Located in Moree, The Phoenix Artesian Spa Resort and Accommodation boasts an excellent location that caters to diverse needs, whether traveling overnight or enjoying a brief visit. Guests appreciate its proximity to shops, restaurants, and the town center, making it easy to access local attractions and amenities. The resort is noted for its clean and convenient setup, offering free parking and ground-level rooms that eliminate the need for stairs. Visitors highlight the onsite amenities, such as the thermal pool, with some citing it as the highlight of their stay. Dining options nearby include a well-regarded Thai restaurant across the road and an onsite Chinese restaurant. Families, travelers, and even pet owners find the location suitable, with some guests pointing out how it accommodates different budgets with a variety of room types. The resort is currently undergoing repair and renovation, yet the location remains a significant draw for many guests.

Rooms
The Phoenix Artesian Spa Resort and Accommodation offers a mixed range of room experiences with notable highlights. The rooms, particularly those in the newer section, are appreciated for their spaciousness and exceptional cleanliness. Many guests find the rooms well-organized and the bedding comfortable, making for an overall comfortable stay. The inclusion of amenities like a kitchenette with essential appliances and utensils adds to the convenience, making the budget-friendly family rooms a good value for money. Pet-friendly policies are a positive point, as rooms remain immaculate despite accommodating pets. However, there are varying opinions about the size, with some finding rooms small yet having all necessities covered. Although the resort boasts modern elements in part, there is acknowledgment that certain older rooms show signs of wear and could benefit from refurbishment, reflecting outdated decor. Despite some reports of cleanliness issues in specific rooms, many guests enjoy their stay and find the accommodations generally pleasant and suitable for a brief escape.

Beds
At The Phoenix Artesian Spa Resort and Accommodation, guest reviews consistently highlight the comfort of the beds as a key feature of their stay. Many guests found the beds and pillows to be extremely comfy, contributing significantly to their overall feeling of safety and relaxation. Specifically, bedding in room #15 received praise for its comfort, aligning with the general sentiment that most beds provide a restful experience. However, some reviews noted a few areas for improvement, citing beds that were hard or mattresses described as feeling old with rock-hard springs. Despite these occasional critiques concerning the condition of certain beds, the prevailing opinion seems to be satisfaction with the bedding comfort, enhancing the guests' relaxation during their stay.

Cleanliness
The Phoenix Artesian Spa Resort and Accommodation mostly receives positive feedback for its cleanliness, with guests frequently highlighting spacious and well-maintained rooms. Many reviews commend the resort for its cleanliness, noting rooms as being very clean, tidy, and well presented. The clean and comfortable furnishings are appreciated, contributing to a welcoming environment for travelers, with some mentioning that the property is perfect for an overnight stay with its clean facilities and comfy beds.

Additionally, guests who travel with pets find the resort to be accommodating and clean, further enhancing its appeal for various types of travelers. The gated and secure nature of the resort adds to the overall sense of safety and cleanliness. However, issues regarding cleanliness are raised by some guests, particularly in certain areas such as kitchens and bathrooms, where reports of dirt and untidy conditions were noted. Specific concerns about bathroom cleanliness, dusty areas under beds, and substandard room cleaning highlight inconsistency in cleanliness standards throughout the resort.

These reviews suggest that while the resort excels in maintaining clean and inviting rooms, there is room for improvement in the cleanliness of specific facilities and ensuring a consistent standard across all areas.

Staff
The staff at The Phoenix Artesian Spa Resort and Accommodation consistently receive praise for their friendliness and helpfulness. Guests frequently mention the welcoming attitude and accommodating nature of the staff, whether assisting with late check-ins or offering advice on local attractions such as pools and dinner options. Individuals like Matt and Maureen stand out for their super nice demeanor and efforts to make guests feel especially welcome. George and his team are notably commended for creating a warm atmosphere that enhances the overall experience at the resort. While most reviews highlight the excellent and cheerful service, some guests pointed out minor issues with staff availability during peak times, such as long weekends, and occasional disorganization during check-ins. Despite these isolated incidents, the overall impression is that the staff significantly contribute to a positive stay, being generally polite, supportive, and enthusiastic in their roles.

Pool
The Phoenix Artesian Spa Resort and Accommodation boasts a variety of pools that have captivated guests with their delightful features. Notably, the hot spring pools are frequently praised for their soothing hot mineral water, offering a refreshing and rejuvenating experience. The artisan pools are highlighted for their pleasant temperatures and therapeutic benefits, making them a remarkable destination after a long day on the road. Many guests find the on-site thermal pool and spa offerings to be outstanding, with warm water pools and spa facilities that contribute to a relaxing stay.

However, some guests have observed that the pool area could benefit from better maintenance, signaling room for improvement to match the high standards of the rest of the resort. Yet despite these concerns, visitors continue to revel in the welcoming oasis created by the heated pools and beautiful spa surroundings. Dining at the accompanying restaurant often exceeds expectations, adding to the overall enjoyment of the visit.

Dog Friendly
The Phoenix Artesian Spa Resort and Accommodation is a haven for pet owners seeking a welcoming retreat with their furry companions. Known for its exceptional dog-friendly facilities, the resort ensures ease for guests who travel with pets. With the option to have dogs accompany guests in their rooms, it’s perfect for those who prefer to keep their pets close. Travelers praise the accommodation's pet-friendly environment, highlighting the reasonable cleaning costs for dog stays as an added convenience.

Visitors consistently laud the resort's warm and welcoming staff, contributing to the overall positive experience. Experts in providing comfort for both humans and animals, the staff ensures that pet owners feel supported throughout their stay. Despite a few areas highlighted for improvement, such as cleanliness in the kitchen and noise from neighboring air-conditioning units, the emphasis remains on the property's dedication to being pet-conscious.

For travelers making their first excursion with their pets, The Phoenix Artesian Spa Resort stands out as a reliable option. The high security of the premises adds another layer of reassurance for guests, assuring them of a safe environment for everyone, pets included. Overall, this resort offers a great spot for those who enjoy traveling with their dogs, making it a top choice for pet-friendly vacations.


Yes, The Phoenix Artesian Spa Resort and Accommodation has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at The Phoenix Artesian Spa Resort and Accommodation.

Yes, The Phoenix Artesian Spa Resort and Accommodation welcomes dogs.

Yes, parking facilities are available at The Phoenix Artesian Spa Resort and Accommodation.

No, The Phoenix Artesian Spa Resort and Accommodation doesn't have a gym.

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