Best Western Moreno Hotel & Suites
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Summary of reviewsBest Western Moreno Hotel & Suites enjoys positive reviews, especially for its convenient location and friendly staff. Nestled near the 60 freeway, the hotel is strategically positioned for easy access to dining options and essential services, contributing to a stress-free experience. Its placement at the end of a cul-de-sac ensures a tranquil environment despite its proximity to major thoroughfares, making it a favored choice for leisure and family visitors.
Guests express satisfaction with the breakfast offerings, which feature a variety of hot and cold dishes accompanied by excellent coffee. The friendly and attentive breakfast staff, particularly Rosa, receive commendations for ensuring a smooth service. Minor inconveniences like wait times for the waffle machine are occasionally noted, but the breakfast is generally seen as a valuable and enjoyable part of the stay.
The rooms are appreciated for their cleanliness and spaciousness, providing comfort with amenities like refrigerators and microwaves. While some guests experience noise issues and minor maintenance concerns, the overall perception remains positive due to the accommodating hotel staff and convenient facilities like a clean hot tub and pool.
The hotel's cleanliness is widely praised, with many guests noting the high standard maintained throughout the premises. The staff, including Brianna at the front desk, are frequently commended for their professional service and warmth, which significantly enhances the visitor experience.
The hotel's beds receive mixed reviews. While some guests find them comfortable and cozy, others point to issues with firmness and maintenance, including unpleasant mattress conditions. Despite these mixed reactions, the hotel manages to provide a satisfactory and valuable experience to many of its guests through its comfort and convenience, underscored by the positive interactions with the staff.
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Guests express satisfaction with the breakfast offerings, which feature a variety of hot and cold dishes accompanied by excellent coffee. The friendly and attentive breakfast staff, particularly Rosa, receive commendations for ensuring a smooth service. Minor inconveniences like wait times for the waffle machine are occasionally noted, but the breakfast is generally seen as a valuable and enjoyable part of the stay.
The rooms are appreciated for their cleanliness and spaciousness, providing comfort with amenities like refrigerators and microwaves. While some guests experience noise issues and minor maintenance concerns, the overall perception remains positive due to the accommodating hotel staff and convenient facilities like a clean hot tub and pool.
The hotel's cleanliness is widely praised, with many guests noting the high standard maintained throughout the premises. The staff, including Brianna at the front desk, are frequently commended for their professional service and warmth, which significantly enhances the visitor experience.
The hotel's beds receive mixed reviews. While some guests find them comfortable and cozy, others point to issues with firmness and maintenance, including unpleasant mattress conditions. Despite these mixed reactions, the hotel manages to provide a satisfactory and valuable experience to many of its guests through its comfort and convenience, underscored by the positive interactions with the staff.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled conveniently near a bustling yet serene part of the area, Best Western Moreno Hotel & Suites offers travelers a prime location that caters to various needs and preferences. Guests frequently highlight its strategic placement near the 60 freeway, making it an ideal hub for those planning activities within a significant radius. The hotel is situated near numerous dining options, with plenty of fast food restaurants and diverse eateries conveniently within walking distance. Visitors appreciate its proximity to stores and essential services, contributing to a stress-free stay. The quiet setting, positioned at the end of a cul-de-sac, adds an element of tranquility, ensuring a peaceful environment despite being close to major thoroughfares. This balance of accessibility and calmness makes it a favored choice for both those visiting family and leisure travelers seeking both comfort and convenience.
At the Best Western Moreno Hotel & Suites, guests can look forward to a satisfying breakfast experience that receives consistently positive remarks. The generous offerings include a delightful array of hot and cold options, with warm, tasty food that leaves many satisfied. One notable highlight is the excellent coffee that pairs perfectly with the varied and delicious food selection. Guests appreciate the plentiful choices that include a variety of breads and other breakfast staples.
Many reviews commend the friendly and attentive breakfast staff, especially Rosa, who ensures that the service runs smoothly and food remains warm and topped off. The area where breakfast is served seems well-kept, contributing to a pleasant dining atmosphere. The breakfast, described as very rich and complete, is a complimentary perk that adds value to the stay.
While there is occasional mention of the breakfast being just adequate or having minor inconveniences, such as a wait time for the waffle machine or the early end time, the overall sentiment leans heavily towards satisfaction with this complimentary service. The breakfast at Best Western Moreno Hotel & Suites often leaves guests feeling they have received great value during their stay.
The rooms at Best Western Moreno Hotel & Suites generally receive positive feedback for their cleanliness and spaciousness. Guests appreciate the size of the rooms, noting they offer more space compared to other hotels in the area. Many reviews highlight the comfort of the rooms, with several guests mentioning the beds as being pleasant or comfortable. The inclusion of amenities such as refrigerators, microwaves, and balconies adds to the convenience and comfort of the stay.
However, the hotel is not without its drawbacks. Some guests have experienced noise issues, particularly in rooms located by the freeway, and thin walls that may not effectively dampen sound. A few reviews mention maintenance concerns, such as non-functioning air conditioning during hot weather, lack of hot water, and rooms needing minor improvements. Some guests have encountered rooms with undesirable smells, including cigarette smoke despite non-smoking room designations.
On a brighter note, the hotel staff are described as being very pleasant and accommodating, enhancing the overall experience. Facilities such as a clean hot tub and pool, along with breakfast and washing machine availability, contribute positively to the guest experience. Overall, while there are some areas for improvement, many guests find value in the clean and spacious rooms, combined with helpful staff and well-maintained amenities.
The beds at the Best Western Moreno Hotel & Suites received mixed feedback from guests. On the positive side, some visitors found the beds to be cozy and comfortable, appreciating their firmness. Others were thrilled with the luxury of having a nice big bed, which offered comfort after a tough year. Several guests expressed satisfaction with the beds' overall comfort, mentioning their appreciation of the balcony as an added bonus to their stay.
However, certain reviews highlighted significant discomfort, with guests describing mattresses as hard, old, and slumpy, leading to unpleasant experiences like waking up feeling sore. Some guests encountered issues such as beds moving around and unpleasant experiences with bed bugs, underscoring the need for improvements. Despite these negative points, the hotel managed to provide enjoyable stay experiences for some travelers, thanks to the comforting aspects of their beds.
Best Western Moreno Hotel & Suites displays a commendable level of cleanliness and upkeep, reflected in numerous positive reviews from guests. Many visitors appreciated the clean rooms and the well-maintained ambiance throughout the hotel premises. Guests frequently noted the cleanliness of the common areas, such as the front office, which consistently met high standards. The staff received praise for their friendly and helpful nature, contributing significantly to the overall comfort during the stay. An ample room size and the availability of a hearty breakfast added to the pleasant experience at the hotel.
However, certain reviews highlighted areas requiring improvement. Some guests encountered unpleasant smells in specific rooms, and a few mentioned that housekeeping could enhance their cleaning routines, particularly regarding the floors and bathrooms. The occurrence of stained sheets and dirty walkways were noted by some, pointing to the need for more comprehensive cleaning. Despite these criticisms, many reviews underscored the hotel's clean and functional environment, suggesting that efforts towards maintaining cleanliness were generally successful. Overall, the combination of cleanliness, comfort, and helpful service created a satisfactory stay for many visitors at the Best Western Moreno Hotel & Suites.
At Best Western Moreno Hotel & Suites, the staff is frequently praised for their exceptional service and friendliness. Guests consistently describe the team as accommodating and polite, making visitors feel welcome from check-in to check-out. Brianna, in particular, stands out for providing outstanding customer service, while Rosa is noted for her cheerful demeanor during breakfast. Housekeeping is lauded for its excellence, ensuring a clean and pleasant environment. The front desk staff receives commendations for their helpfulness and professionalism, even offering great deals for nighttime guests. Overall, the staff's warm hospitality and attentiveness contribute significantly to a positive hotel experience.
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Location
Breakfast
Many reviews commend the friendly and attentive breakfast staff, especially Rosa, who ensures that the service runs smoothly and food remains warm and topped off. The area where breakfast is served seems well-kept, contributing to a pleasant dining atmosphere. The breakfast, described as very rich and complete, is a complimentary perk that adds value to the stay.
While there is occasional mention of the breakfast being just adequate or having minor inconveniences, such as a wait time for the waffle machine or the early end time, the overall sentiment leans heavily towards satisfaction with this complimentary service. The breakfast at Best Western Moreno Hotel & Suites often leaves guests feeling they have received great value during their stay.
Rooms
However, the hotel is not without its drawbacks. Some guests have experienced noise issues, particularly in rooms located by the freeway, and thin walls that may not effectively dampen sound. A few reviews mention maintenance concerns, such as non-functioning air conditioning during hot weather, lack of hot water, and rooms needing minor improvements. Some guests have encountered rooms with undesirable smells, including cigarette smoke despite non-smoking room designations.
On a brighter note, the hotel staff are described as being very pleasant and accommodating, enhancing the overall experience. Facilities such as a clean hot tub and pool, along with breakfast and washing machine availability, contribute positively to the guest experience. Overall, while there are some areas for improvement, many guests find value in the clean and spacious rooms, combined with helpful staff and well-maintained amenities.
Beds
However, certain reviews highlighted significant discomfort, with guests describing mattresses as hard, old, and slumpy, leading to unpleasant experiences like waking up feeling sore. Some guests encountered issues such as beds moving around and unpleasant experiences with bed bugs, underscoring the need for improvements. Despite these negative points, the hotel managed to provide enjoyable stay experiences for some travelers, thanks to the comforting aspects of their beds.
Cleanliness
However, certain reviews highlighted areas requiring improvement. Some guests encountered unpleasant smells in specific rooms, and a few mentioned that housekeeping could enhance their cleaning routines, particularly regarding the floors and bathrooms. The occurrence of stained sheets and dirty walkways were noted by some, pointing to the need for more comprehensive cleaning. Despite these criticisms, many reviews underscored the hotel's clean and functional environment, suggesting that efforts towards maintaining cleanliness were generally successful. Overall, the combination of cleanliness, comfort, and helpful service created a satisfactory stay for many visitors at the Best Western Moreno Hotel & Suites.
Staff
Yes, Best Western Moreno Hotel & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Moreno Hotel & Suites.
No, Best Western Moreno Hotel & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Moreno Hotel & Suites.
Yes, Best Western Moreno Hotel & Suites has a gym.
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