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Summary of reviewsWaterford Lodge Hotel, centrally located in the heart of Morpeth, is highly praised for its convenient position. Guests commend its proximity to amenities, shops and restaurants, as well as the easily accessible train station, Carlyle Park and local pubs. The excellent location, complemented by friendly and efficient staff, clean spacious accommodations and on-site parking, creates a widely recommended experience for visitors.
The hotel's breakfast garners positive feedback for its variety, quality and value. Guests appreciate the traditional full English breakfast and other cooked-to-order items, praising the quality ingredients and ample portions. Service is generally commended, although the timing and food temperature receive mixed feedback. Dinner also receives favorable reviews, highlighted by excellent pub grub and a helpful young staff. However, the restaurant's early closing hours are a minor inconvenience.
Cleanliness is another notable strength with many guests finding the rooms, bedding and towels spotless. Despite the appreciation for cleanliness, there is a consistent demand for refurbishment due to dated décor and maintenance issues like peeling wallpaper and weak water pressure in showers. Some rooms are noted as cold and musty with inadequate soundproofing.
The staff at Waterford Lodge Hotel consistently earn high marks for their politeness, friendliness and helpfulness, significantly enhancing the guest experience from check-in to checkout. Despite occasional mentions of staff-related noise and inexperienced bar personnel, the majority of reviews emphasize the exceptional service provided.
While the hotel's WiFi service is a significant drawback, especially in the rooms, it does not overshadow the generally positive guest experiences. The comfortable and clean beds also contribute to a good night’s sleep, though some guests find the mattresses too soft or outdated.
The hotel offers good value for money with acceptable accommodations for short stays at a low cost. The historical 18th-century coaching house charm adds to its character, although the dated décor and need for refurbishment are noted. Overall, Waterford Lodge Hotel provides a charming, value-for-money stay for those who appreciate its historical charm and central location, while also being accommodating of its areas for improvement. Show more
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Categories
3-Star Bed & Breakfast
The Waterford Lodge Hotel provides a balance of comfort and affordability, with a convenient location. Guests appreciate the friendly service and well-maintained facilities, ensuring a pleasant and reliable experience.
Historic Bed & Breakfast
Cheap Bed & Breakfast
Small Bed & Breakfast
Room Types
Superior Quadruple RoomSome rooms have 2 single beds and one double bed, while others have one single bed and one double bed. All rooms are beautifully decorated, come with their own bathroom, and have a TV and facilities for making tea and coffee.
Triple Room with BathEach room features an en suite bathroom, a TV, and tea/coffee making facilities.
Standard Triple RoomThe triple room provides a tea and coffee maker, heating, as well as a private bathroom featuring a shower and a hairdryer. This triple room offers a TV with cable channels. The unit offers 2 beds.
Standard Double RoomThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
6.4
Rated
Location
Nestled right in the heart of Morpeth, the Waterford Lodge Hotel boasts a superb and central location that's convenient for exploring all the town has to offer. Guests rave about its proximity to the town center, making amenities, shops and restaurants easily accessible. The hotel's strategic location places it within walking distance of the train station, Carlyle Park and local pubs, further enhancing its appeal.
Despite being close to a busy main road, the hotel remains an ideal base for sightseeing and attending local events, ensuring a blend of convenience and comfort. The availability of on-site parking is an added bonus for those traveling by car.
Overall, the location is frequently described as excellent, fantastic and perfect, contributing significantly to a positive guest experience. The hotel's friendly and efficient staff, along with clean and spacious accommodations, complement its prime locality, making it a widely recommended choice for visitors.
Breakfast
The breakfast at Waterford Lodge Hotel has received overall positive remarks from guests, who found it to be tasty, satisfying and of good quality. Many appreciated the good variety of options, including a traditional full English breakfast, as well as cooked-to-order items, pastries, cereals and yogurts. The quality of ingredients, especially bacon and sausage, stood out to several reviewers. Guests frequently mentioned the ample portions and the breakfast being good value for money.
Several reviews highlighted the breakfast as a particularly enjoyable aspect of their stay with words like excellent, lovely and substantial frequently used to describe their morning meals. The location of the breakfast area, often an extension of the bar, was mentioned but did not appear to detract significantly from the overall dining experience.
However, there were some instances of inconsistency with a few guests noting issues with the temperature of the food, weak coffee or specific items not meeting expectations. A minority of guests experienced less favorable breakfasts, describing them as adequate or disappointing on certain occasions.
Service during breakfast was generally praised with friendly and attentive staff contributing to a positive experience. The timing of breakfast service received mixed feedback, as some found it ended too early for their liking. Despite these occasional drawbacks, the consistency of positive feedback reflects that most guests were pleased with their breakfast experience at Waterford Lodge Hotel.
Dinner
Waterford Lodge Hotel garners high marks for its dining offerings, particularly for its good quality and reasonable food. Guests note that the bar area serves excellent pub grub with a good selection for breakfast to start the day. The evening meals receive positive comments, often described as fantastic with several reviews mentioning the pub's carvery and satisfying breakfast options. The young staff in the pub are frequently highlighted for their helpfulness and pleasant demeanor, enhancing the hospitality experience.
However, some inconveniences were noted regarding the restaurant's operating hours with instances of it being closed as early as 5 pm, which could disrupt dinner plans. While the kitchen closure at certain times was a minor drawback, the overall food quality, from cooked breakfast to evening burgers and cocktails, leaves a good impression on guests. The Waterford Lodge Hotel's dining experience embodies a blend of satisfying meals and welcoming service, all set in a favorable location.
Rooms
Waterford Lodge Hotel rooms offer a mix of experiences for guests. Many reviewers appreciated the cleanliness of the rooms, noting that the bedding and towels were spotless and the spaces themselves tidy. Several guests found the rooms to be spacious with some even describing them as "huge" and "comfortable." Large family rooms and good-sized bathrooms with decent showers were also frequently mentioned.
However, the hotel is in need of significant updates. Many reviews pointed out that the decor is very dated and the rooms could use a complete refurbishment. Issues such as peeling wallpaper, stains on carpets and poor water pressure in the showers were commonly highlighted. The rooms sometimes had an unpleasant smell and were described as cold, damp or musty. Soundproofing also seemed to be a problem with noise from outside traffic or hotel facilities disturbing some guests.
Overall, while the rooms are clean and the space is ample, the dated decor and need for maintenance detract from the overall experience.
Beds
Nestled in a serene environment, Waterford Lodge Hotel offers a range of experiences when it comes to their bedding. Many guests have praised the hotel for its very comfortable and clean beds with several remarking that the beds were the most comfortable they had ever slept in. The bedding and towels are noted for their cleanliness, adding to the overall comfort.
The rooms are spacious and some feature more beds than expected, which could be a pleasant surprise for larger parties. However, not all experiences have been perfect; some guests found the mattresses to be too soft, resulting in an uncomfortable night's sleep. A few also felt that the mattresses and pillows were old and not very supportive.
Despite these occasional drawbacks, numerous guests consistently report a good night's rest on the hotel’s comfy beds. For those whose idea of a perfect guest room places a premium on cleanliness and spacious comfort, Waterford Lodge Hotel often delivers.
Cleanliness
Nestled in a convenient location, Waterford Lodge Hotel offers an overall clean and comfortable stay with a focus on good value for money. Guests appreciated the immaculately clean rooms, bedding and towels that provided a super comfortable environment. Many praised the spacious and well-maintained accommodations, highlighting the white, spotless linens and plentiful towels.
The breakfast received commendation for its quality and value, alongside the well-presented and charming bar/restaurant area. The friendly staff also contributed positively to the guest experience, often ensuring cleanliness was maintained.
However, the hotel has areas that require attention. Some rooms appeared tired and needed a fresh coat of paint, while there were intermittent issues with hot water and bathroom upkeep. A few guests pointed out instances of dampness and unclean public areas, indicating a need for a more thorough and consistent cleaning routine. Despite these concerns, the overall cleanliness of the rooms helped in providing a satisfactory stay without significantly impacting the guest experience.
Staff
Waterford Lodge Hotel consistently receives praise for its outstanding staff. Guests frequently describe the team as polite, pleasant and exceptionally friendly. The welcoming nature of the staff extends from check-in to checkout, creating a warm atmosphere that leaves a lasting impression. Many reviews highlight the helpfulness and proactive attitude of the employees with some noting that the team goes the extra mile to accommodate guests' needs.
The hotel's receptionists stand out for their politeness and chatty demeanor, making the check-in process smooth and enjoyable. Housekeeping also earns high marks for being friendly and attentive. In addition to the general courteousness, specific mentions of helpfulness during breakfast service suggest a well-rounded positive experience, whether it's ordering cooked food or just enjoying a morning meal.
However, there are occasional mentions of staff-related noise early in the morning and some guests note inexperience among bar staff. Despite these minor issues, the majority of reviews firmly center on the commendable effort and friendliness demonstrated by the staff. It's clear that the team at Waterford Lodge Hotel plays a significant role in creating a pleasant and welcoming environment for guests.
Wi-Fi
Guests at Waterford Lodge Hotel frequently reported challenges with the WiFi service, particularly in the rooms. According to reviews, WiFi is available but limited mainly to the bar area, making it inconvenient for those needing internet access in their rooms. Many visitors experienced a weak or non-existent signal, leading to frequent disconnections and a reliance on mobile data for activities such as streaming films. Despite being advertised as available throughout the hotel, the WiFi service in the rooms failed to meet expectations with several guests describing it as poor, intermittently available or completely non-functional. Overall, the WiFi issues were a significant drawback for guests, particularly those staying for work.
3 Star
The Waterford Lodge Hotel offers excellent value for money despite its dated decor. Visitors appreciate the low cost and find it acceptable for short stays with decent sized family rooms accommodating four people plus a dog. While some guests note that the hotel's facilities are reflective of a three-star rating, there are mentions that it could use a significant makeover or even be torn down. Renovations seem to be on the horizon, although no work has been observed yet. Overall, for those seeking affordability and basic comfort, the lodge delivers, but expectations should be tempered regarding the current state of its decor and amenities.
Historic
Waterford Lodge Hotel is an 18th-century coaching house steeped in history, located in the charming market town of Morpeth. Guests appreciate the hotel's unique character and proximity to pleasant riverside walks and the town center. Although the decor is somewhat shabby and dated, the hotel retains much of its old-world charm. The building's historical origins contribute to its character with some noting that its age means you can hear doors opening and shutting. Despite needing some refurbishment, the fantastic room prices win guests over. This historical gem offers a nostalgic stay for those who appreciate the beauty of an old building with a rich past.
No, Waterford Lodge Hotel doesn't have any pool.
No, a spa isn't available at Waterford Lodge Hotel.
No, Waterford Lodge Hotel doesn't allow dogs.
No, parking facilities aren't available at Waterford Lodge Hotel.