Hilton Garden Inn Raleigh Durham Airport
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Summary of reviewsThe Hilton Garden Inn Raleigh Durham Airport garners overwhelmingly positive reviews from its guests, particularly regarding its prime location near RDU Airport. The hotel's accessibility and convenience are appreciated, with a reliable shuttle service and easy access to major freeways, downtown Raleigh, and nearby attractions enhancing the travel experience.
Guests consistently commend the cleanliness and well-maintained environment, including the beautiful facilities and helpful staff who extend exceptional service throughout the property. The rooms are frequently described as clean, spacious, and comfortably furnished, with amenities that make stays pleasant and restful. The beds, in particular, receive notable praise for their comfort, contributing to an overall restful experience. Despite some areas showing signs of wear, these aspects do not significantly impact the comfort the hotel provides.
The dining experience is generally positive, with guests enjoying the convenience of the on-site restaurant and lobby bar, both offering good food and excellent service. The breakfast, although charged separately, receives praise for its delicious offerings and attentive staff, enhancing the dining experience. Dinner options provide similar satisfaction, with the hotel’s food service contributing to a convenient and enjoyable stay.
Staff at the Hilton Garden Inn are consistently highlighted for their friendliness, professionalism, and dedication to excellent customer service. Their personable and accommodating nature enhances the overall guest experience, making the hotel a standout choice for travelers seeking both convenience and a welcoming atmosphere near the airport. Additionally, the hotel's parking solutions offer affordable and easy options for travelers, adding further appeal to those flying from RDU.
Overall, the Hilton Garden Inn Raleigh Durham Airport presents a reliable choice for travelers due to its strategic location, excellent staff service, clean and comfortable accommodations, and convenient dining and parking amenities, ensuring guests feel satisfied throughout their stay.
Categories
Guests consistently commend the cleanliness and well-maintained environment, including the beautiful facilities and helpful staff who extend exceptional service throughout the property. The rooms are frequently described as clean, spacious, and comfortably furnished, with amenities that make stays pleasant and restful. The beds, in particular, receive notable praise for their comfort, contributing to an overall restful experience. Despite some areas showing signs of wear, these aspects do not significantly impact the comfort the hotel provides.
The dining experience is generally positive, with guests enjoying the convenience of the on-site restaurant and lobby bar, both offering good food and excellent service. The breakfast, although charged separately, receives praise for its delicious offerings and attentive staff, enhancing the dining experience. Dinner options provide similar satisfaction, with the hotel’s food service contributing to a convenient and enjoyable stay.
Staff at the Hilton Garden Inn are consistently highlighted for their friendliness, professionalism, and dedication to excellent customer service. Their personable and accommodating nature enhances the overall guest experience, making the hotel a standout choice for travelers seeking both convenience and a welcoming atmosphere near the airport. Additionally, the hotel's parking solutions offer affordable and easy options for travelers, adding further appeal to those flying from RDU.
Overall, the Hilton Garden Inn Raleigh Durham Airport presents a reliable choice for travelers due to its strategic location, excellent staff service, clean and comfortable accommodations, and convenient dining and parking amenities, ensuring guests feel satisfied throughout their stay.
Hotel with Parking
The hotel provides on-site parking. Its proximity to the airport makes it a convenient choice for travelers.
Hotel with Indoor Pool
This hotel offers an indoor heated pool and a whirlpool, providing excellent options for relaxation and aquatic activities. The combination of a heated pool and whirlpool enhances the overall pool facility experience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Situated in an advantageous locale near Raleigh Durham Airport (RDU), the Hilton Garden Inn offers an exceptionally convenient stay for travelers focused on accessibility and comfort. Its prime location is frequently praised, especially for those with early morning flights, as the hotel provides a swift and reliable shuttle service to the airport. Guests find the proximity not only ideal for air travel but also beneficial for easy access to major freeways, downtown Raleigh, and local attractions including shopping and dining options.
The hotel is particularly noted for its cleanliness and well-maintained environment, offering beautiful facilities and friendly, helpful staff. The quality of service extends from the restaurant and bar to the shuttle service, contributing to a seamless guest experience. The rooms are reported to be comfortable, with particular commendations for the spacious accessible rooms. A strategically placed gas station nearby aids travelers in refueling their rental cars before departure from the conveniently close car rental locations. Overall, guests consistently value the hotel's accessibility and straightforward convenience, making it a reliable choice for those traveling through or around the RDU area.
The breakfast experience at the Hilton Garden Inn Raleigh Durham Airport receives a mix of feedback from guests, with numerous positive aspects highlighted. Many guests were delighted by their breakfast experience, describing it as wonderful, delicious, and excellent. A significant number praised the breakfast buffet, particularly noting the availability of fresh fruit and the friendliness and attentiveness of the staff. The chef received commendations for doing an amazing job, which added to the overall satisfaction.
However, some guests were caught off guard by the additional charge for breakfast and found it costly for what was offered. A few issues arose when breakfast couldn’t be served due to staffing challenges, which led to some dissatisfaction.
Nevertheless, the hotel’s food service, including a convenient bar area, is appreciated, with the breakfast items generally considered good, even if basic. The overall impression is that when operational, the breakfast is quite enjoyable, with guests valuing the effort of staff to ensure a pleasant dining experience.
Dining at the Hilton Garden Inn Raleigh Durham Airport offers a mix of experiences that cater to different guest preferences. The on-site restaurant is appreciated for its convenience and fairly priced menu. Guests often praise the quality of service, describing it as amazing and impeccable. The lobby bar also has its admirers, providing a pleasant spot to unwind. While some have enjoyed a satisfying meal, like a good burger, there have been occasional issues with breakfast quality on specific occasions. Overall, the hotel's dining options provide a convenient and generally positive experience for most visitors.
The rooms at the Hilton Garden Inn Raleigh Durham Airport offer a generally positive experience with several notable attributes. Many guests classify the rooms as clean and spacious, noting that they are large enough to accommodate additional furniture like small sofas. Cleanliness is frequently highlighted, with guests appreciating a pleasant smell, well-maintained facilities, and stylish decor. Comfort is often emphasized, particularly with the beds, which are described as very comfortable, enhancing the guest's stay. While some of the rooms are considered a bit dated or in need of an update, this does not significantly detract from the overall comfort and spaciousness. Despite minor concerns with outdated furniture or decor and occasional lapses in thorough cleaning, the hotel manages to provide a peaceful stay with rooms that meet basic needs efficiently. The convenient location and excellent staff service further enhance the guest experience, ensuring that complements prevail over criticisms.
At the Hilton Garden Inn Raleigh Durham Airport, guests consistently praise the comfort of the beds. Many reviews highlight the beds as being very comfortable, with several guests describing them as big or even heavenly. This positive feedback extends to the overall spaciousness and comfort of the rooms, which frequently receive commendations. Guests also appreciate the availability of amenities and services like toiletries in case of oversight. However, a few visitors felt that aspects such as cleanliness and room features like moquettes could be improved upon. Overall, the hotel provides a generally comfortable and restful stay, particularly due to its well-regarded beds.
The Hilton Garden Inn Raleigh Durham Airport receives praise for its overall cleanliness and proximity to the airport. Guests frequently highlight the clean, comfortable rooms that are well-equipped with essentials. The hotel lobby garners compliments for its modern and inviting appearance, although some guests note that the rooms and carpets show signs of aging and could benefit from updates. The friendly and helpful staff adds to the positive experience, even if there are occasional service hiccups regarding amenities like towels. Despite being described as slightly dated in some areas, the hotel's clean environment and safe location leave a favorable impression. The property's aesthetic appeal, enhanced by well-maintained landscaping, and its quiet atmosphere are also appreciated. With a great location close to the airport and a pleasing restaurant on-site, guests often end their stay satisfied.
The staff at Hilton Garden Inn Raleigh Durham Airport consistently receive high praise from guests for their exceptional service and friendliness. Described as personable, accommodating, and courteous, the team creates a welcoming environment that makes guests feel right at home. The front desk staff is frequently highlighted for their helpful and polite demeanor, with individuals like Patricia and Carl receiving special mentions for their cheerfulness and efficiency. Shuttle drivers, including one named Rock, are also noted for their friendliness and professionalism, contributing to a smooth transportation experience for early flights. Overall, the staff's dedication to great customer service enhances the hotel's clean, well-maintained environment, making it a popular choice for travelers seeking convenience with a personal touch. While a few guests expressed a desire for more proactive service, the overwhelming consensus is that the team's genuine care and willingness to assist set the hotel apart as a standout option near RDU airport.
Hilton Garden Inn Raleigh Durham Airport presents a convenient and affordable parking solution for travelers. Guests have noted that the sleep-and-fly parking rate is attractively priced, offering significant savings compared to on-site airport parking. Despite its proximity to a major airport, finding a parking space at the hotel is consistently easy and readily available. For those flying out of RDU, the hotel’s parking amenities enhance the travel experience, allowing guests to park their vehicles confidently for extended periods, such as a week, while enjoying their trips out of town. This reliable parking option is a practical choice for anyone looking to simplify their travel arrangements.
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Location
The hotel is particularly noted for its cleanliness and well-maintained environment, offering beautiful facilities and friendly, helpful staff. The quality of service extends from the restaurant and bar to the shuttle service, contributing to a seamless guest experience. The rooms are reported to be comfortable, with particular commendations for the spacious accessible rooms. A strategically placed gas station nearby aids travelers in refueling their rental cars before departure from the conveniently close car rental locations. Overall, guests consistently value the hotel's accessibility and straightforward convenience, making it a reliable choice for those traveling through or around the RDU area.
Breakfast
However, some guests were caught off guard by the additional charge for breakfast and found it costly for what was offered. A few issues arose when breakfast couldn’t be served due to staffing challenges, which led to some dissatisfaction.
Nevertheless, the hotel’s food service, including a convenient bar area, is appreciated, with the breakfast items generally considered good, even if basic. The overall impression is that when operational, the breakfast is quite enjoyable, with guests valuing the effort of staff to ensure a pleasant dining experience.
Dinner
Rooms
Beds
Cleanliness
Staff
Parking
Yes, Hilton Garden Inn Raleigh Durham Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Raleigh Durham Airport.
Yes, Hilton Garden Inn Raleigh Durham Airport welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Raleigh Durham Airport.
Yes, Hilton Garden Inn Raleigh Durham Airport has a gym.
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