Hotel Sinan Han

Mostar 43.33536200, 17.81440600 , Gojka Vukovica 20a (Show on Map)
8.9
Excellent


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Summary of reviewsHotel Sinan Han is highly commendable, primarily for its exceptional location in Mostar. Situated just a short walk from the historic old town and the scenic Stari Most bridge, it offers guests an ideal base to explore the city. The convenient proximity to numerous restaurants, cafes and attractions enhances the hotel's appeal, making it perfect for walking tours and immersing oneself in the local culture. The breathtaking views from the rooftop terrace and rooms add to the superb experience.

The hotel’s breakfast consistently garners high praise for its quality, variety and presentation. Guests appreciate the diverse selection of fresh items like cheese, cold cuts, vegetables, fruits and various egg dishes. The personalized service and hearty portions often exceed expectations, making for an exceptional start to the day. The breakfast setting, complemented by friendly staff and an amazing rooftop view, stands out as a highlight for many.

Rooms at Hotel Sinan Han are generally described as clean, comfortable and modern with many appreciating the spaciousness and beautiful design. Though some guests noted smaller rooms and minor cleanliness issues, these instances are rare. The majority find the rooms cozy and well-furnished with amenities that ensure a pleasant stay. The cleanliness of the hotel, from spotless rooms to well-maintained common areas, receives broad approval from guests.

The exceptional staff is frequently highlighted with numerous reviews praising individuals such as Elma and Lejla for their welcoming and attentive service. This level of hospitality significantly enhances the guest experience, making visitors feel at home. The staff’s friendliness and professionalism, coupled with their local knowledge and willingness to assist, are key elements contributing to the hotel's high praise.

The hotel’s WiFi receives mixed reviews; while some guests experienced strong and reliable connections, others encountered weak signals, particularly in higher rooms. The staff's responsiveness in addressing these issues helps to mitigate some of the negative experiences.

Parking at Hotel Sinan Han is noted as practical, though it involves additional costs as the hotel doesn't have its own parking facilities. The staff assists guests in arranging nearby paid parking, which many find convenient despite the charges.

While beds receive mixed feedback with some guests enjoying comfortable mattresses, others noted issues with old spring beds and poor-quality mattresses. This suggests some inconsistency in bed quality across different rooms.

In summary, Hotel Sinan Han is a highly recommendable choice, especially for its location, cleanliness, service and breakfast offerings. The attentive staff and charming environment make it a delightful place to stay in Mostar, despite some minor issues with WiFi, parking and bed quality.
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Hotel Taking Steps Towards Sustainability
This hotel is identified as an accommodation in Mostar that is taking steps towards sustainability.

Small Hotel
Situated in Mostar, this hotel offers a blend of comfort and traditional hospitality. Its smaller size contributes to a more intimate and personalized experience, ideal for guests seeking a cozy and charming stay.

3-Star Hotel
While specific details are limited, it is a frequently booked 3-star hotel. Some guests have received upgraded rooms and found the staff helpful in arranging transportation. Its proximity to the old town is convenient.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Room Types
Deluxe Suite This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

Superior Suite This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.

Double Room with Terrace This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.

Superior Apartment Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with garden views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

Two-Bedroom Deluxe Apartment Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.

Standard Queen Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

Guest Reviews
8.9
Excellent
Location
Hotel Sinan Han is lauded by guests for its truly exceptional location in Mostar. Nestled just a short walk away from the historic old town and the renowned Stari Most bridge, it offers an ideal base for exploring this charming city. The hotel is situated in a central, yet tranquil spot that provides easy access to numerous restaurants, cafes and attractions. Guests highlight the convenience of being within a short distance to key sites, making it perfect for walking tours and immersing oneself in local culture. The proximity to amenities like supermarkets and craft beer pubs adds to the hotel’s appeal. Many reviewers also praise the breathtaking views from the hotel's rooftop terrace and rooms, enhancing the overall experience. Cleanliness, friendly staff and modern rooms further complement the superb location, making Hotel Sinan Han a highly recommendable choice for visitors to Mostar.

Breakfast
Hotel Sinan Han's breakfast offerings consistently receive high praise from guests for their quality, variety and presentation. Reviews highlight the diverse and fresh selection, including items like cheese, cold cuts, fresh vegetables, fruits and a variety of egg dishes prepared upon request. The breakfast is often described as tasty, delicious and excellently presented with a great attention to detail.

Guests appreciate the hearty and abundant portions that often exceed their expectations with many calling it exceptional, fantastic or even the best they experienced during their trip. The breakfast serves as a generous meal with plenty of choices, making it suitable for various dietary preferences, including vegetarian options. Reviewers also commend the artistic and personalized service — breakfast is typically served at the table rather than buffet-style, enhancing the dining experience.

The friendly and accommodating staff receive accolades for their service, adding to the overall positive breakfast experience. The setting is also noted for its appeal with mentions of an amazing rooftop view and close proximity to attractions like the old town and the Old Bridge.

Overall, the breakfast at Hotel Sinan Han stands out as a highlight of the stay, combining extensive local products with exceptional service and has been a satisfying start to the day for many guests.

Rooms
Hotel Sinan Han offers a variety of rooms that guests generally find clean, comfortable and modern. Many guests appreciate the spacious and beautifully designed accommodations with several noting the remarkable views from rooms with terraces. The modern furnishings and excellent amenities, including good air conditioning and cozy beds, contribute to a pleasant stay.

However, some rooms are smaller than expected with cramped bathrooms and limited surface space. While most rooms are impeccably clean, a few guests mentioned areas where cleanliness could be improved. The overall condition and maintenance of fixtures and fittings also received mixed reviews; some guests feel the rooms could benefit from minor refurbishments.

The hotel's prime location near the old town and Stari Most, combined with friendly staff and modern decor, makes it an appealing choice for travelers. Whether staying in a larger suite or a room with a terrace, guests often highlight the comfort and convenience of Hotel Sinan Han as key highlights of their stay.

Beds
Hotel Sinan Han receives varied feedback regarding the comfort of its beds. Many guests praise the beds for being comfortable with some even noting that they were the most comfortable beds they encountered during their entire trip in Croatia and Bosnia. Rooms are described as cozy with new beds and comfortable mattresses contributing positively to the overall experience.

However, not all guests share this sentiment. Some noted the presence of old spring beds and mattresses that need replacing, describing them as extremely uncomfortable. There were a few comments about the lack of bedside tables and the presence of only mattress covers without sheets, which could detract from comfort. Moreover, specific mentions of indented and poor-quality mattresses indicate inconsistency in bed quality across different rooms.

In summary, while many guests experience comfortable and spacious beds that enhance their stay at Hotel Sinan Han, others have encountered issues with mattress comfort and bed maintenance. It appears that improvements in bed quality and room furnishing could provide a more consistent experience for all guests.

Cleanliness
Hotel Sinan Han showcases a mostly positive track record for cleanliness, drawing high praise from numerous guests. The hotel impresses with its immaculate appearance, boasting extremely clean and modern rooms that are well maintained. The clean and comfortable setting is amplified by stylish and cozy interiors, making it an inviting space for travelers. Guests appreciate the fresh ambiance with everything appearing new and exceptionally clean.

Visitors frequently highlight the spotless condition of their accommodations, emphasizing that the rooms and overall hotel areas exude a sense of freshness. The common areas, including the swimming pool, are also kept in pristine condition. Additionally, the exceptional situation of the hotel, reflected by its strategic location and attention to detail in cleanliness, receives consistent accolades.

However, some reviews express concern over specific cleanliness issues in the bathrooms and certain guest rooms. Complaints include the presence of toothpaste spots, limescale, dirt in the corners and occasional mold. Despite these isolated incidents, the general consensus remains favorable with many guests commending the hotel for its outstanding hygiene standards and comfortable facilities.

The hotel's convenient location near the Old Bridge, coupled with its friendly staff and neat environment, further enhances the appeal for visitors seeking a clean and welcoming stay in this charming destination.

Staff
At Hotel Sinan Han, the standout feature is undeniably its exceptional staff. Reviews consistently highlight the remarkable friendliness, helpfulness and attentiveness of the team. Many guests felt particularly welcomed by individuals such as Elma and Lejla, who frequently went above and beyond to enhance the guest experience. This level of hospitality contributed significantly to making stays memorable and enjoyable.

The reception team, often described as incredibly kind and accommodating, was noted for providing excellent recommendations, such as visits to local attractions like the waterfalls. Responsive and professional, the staff was always smiling and ready to help, willing to address any issues promptly, from room changes to travel advice.

The dedication and warmth of the staff made guests feel at home, often being described as a primary reason for the hotel’s high praise. The overall sentiment is that the team’s friendly demeanor and exceptional service are key elements that elevate the hotel experience at Hotel Sinan Han. Despite isolated criticisms, the overwhelming consensus emphasizes the staff’s significant positive impact on guest satisfaction.

Wi-Fi
Hotel Sinan Han receives mixed reviews when it comes to its WiFi with guests having a variety of experiences. Some guests report a strong and reliable WiFi connection, highlighting that the internet worked perfectly without interruption and was fantastic. There are also mentions of good internet with some appreciating the free availability and finding it reliable and without complaints.

However, many guests faced issues, particularly with weak WiFi signals in their rooms. Several mentions point to a very weak or almost non-existent connection, fluctuations in signal strength and consistent problems during their stay. Some guests specifically noted poor connection in higher rooms and temperamental internet that occasionally worked. Despite these challenges, some guests found that any initial issues were promptly addressed and resolved by the hotel's staff.

Parking
Hotel Sinan Han enjoys mixed reviews in terms of parking, but it generally offers practical solutions for guests. Despite not having its own parking facility, the hotel efficiently arranges for nearby paid parking, often right next door, for around 10 to 15 euros per day. Many guests appreciate the helpfulness of the staff in securing parking spots, making the process relatively straightforward. Motorcyclists can benefit from secure, locked parking areas for a fee.

The location close to the city center justifies the parking costs for many visitors. However, the lack of free parking and the additional charges were unexpected for some. While some found parking easy and the options convenient, others faced difficulties or found the communication about parking fees unclear.

In summary, while parking at Hotel Sinan Han involves additional costs and some logistical coordination, the hotel's staff is proactive in assisting guests, making parking a manageable aspect of the stay.


No, Hotel Sinan Han doesn't have any pool.

No, a spa isn't available at Hotel Sinan Han.

No, Hotel Sinan Han doesn't allow dogs.

Yes, parking facilities are available at Hotel Sinan Han.

No, Hotel Sinan Han doesn't have a gym.

Location Show Map
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