The Henty
Mount Gambier
-37.83187400,
140.79460700
,
96 Jubilee Highway East (corner Of Jubilee Highway East And Morris Street)
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Summary of reviews'The Henty' is a well-recommended hotel situated in the heart of Mount Gambier, notably for its prime location which allows guests easy access to local attractions and amenities. The hotel's central positioning, combined with convenient parking and excellent access to main roads, make it a favorite among travelers.
Reviews highlight clean and spacious rooms with special praise for the comfortable bedding that ensures a restful sleep. The renovated rooms receive admiration for their modern decor and amenities, although some older rooms may benefit from updates to improve guest satisfaction. Cleanliness is a strong point with rooms and general areas frequently noted for their tidiness and neat presentation.
The exceptional staff at 'The Henty' significantly enhance the guest experience. Their friendliness, helpfulness and professionalism are consistently praised, contributing to a welcoming atmosphere. The front desk receives particular commendation for efficient service and accommodating guest requests.
Breakfast offerings at 'The Henty' are lauded for their high quality and reasonable pricing, often described as fantastic or amazing. The on-site restaurant, NOKY, also receives positive feedback for its delicious dinners, lovely staff and overall pleasant dining experience, notwithstanding some occasional issues with food quality and service.
The hotel’s WiFi service is seen as a drawback by some guests due to issues with signal strength and connectivity. Similarly, the pools receive mixed feedback. While the outdoor pool is well-maintained and enjoyable, temperature concerns persist and the indoor pool could benefit from enhancements to meet guest expectations fully.
In summary, 'The Henty' stands out for its strategic location, comfortable accommodations, laudable staff and quality dining options. Despite minor areas for improvement such as WiFi reliability and pool amenities, the overall guest experience is highly positive, making it a recommendable choice for visitors to Mount Gambier.
Categories
Reviews highlight clean and spacious rooms with special praise for the comfortable bedding that ensures a restful sleep. The renovated rooms receive admiration for their modern decor and amenities, although some older rooms may benefit from updates to improve guest satisfaction. Cleanliness is a strong point with rooms and general areas frequently noted for their tidiness and neat presentation.
The exceptional staff at 'The Henty' significantly enhance the guest experience. Their friendliness, helpfulness and professionalism are consistently praised, contributing to a welcoming atmosphere. The front desk receives particular commendation for efficient service and accommodating guest requests.
Breakfast offerings at 'The Henty' are lauded for their high quality and reasonable pricing, often described as fantastic or amazing. The on-site restaurant, NOKY, also receives positive feedback for its delicious dinners, lovely staff and overall pleasant dining experience, notwithstanding some occasional issues with food quality and service.
The hotel’s WiFi service is seen as a drawback by some guests due to issues with signal strength and connectivity. Similarly, the pools receive mixed feedback. While the outdoor pool is well-maintained and enjoyable, temperature concerns persist and the indoor pool could benefit from enhancements to meet guest expectations fully.
In summary, 'The Henty' stands out for its strategic location, comfortable accommodations, laudable staff and quality dining options. Despite minor areas for improvement such as WiFi reliability and pool amenities, the overall guest experience is highly positive, making it a recommendable choice for visitors to Mount Gambier.
Motel with Free Wi-Fi
The Henty provides guests with free Wi-Fi and self-parking. It is known for its helpful staff.
4-Star Motel
The Henty offers modern rooms and a convenient location. It is a practical base for families exploring the city.
Motel with EV Charging Stations
Motel with Swimming Pool
Indoor Pool
Motel with Indoor Pool
Guest Reviews
Nestled in the heart of Mount Gambier, 'The Henty' enjoys a highly praised location, making it a favorable choice for travelers. The hotel is conveniently situated near the city center, providing easy access to local attractions such as the Umpherston Sinkhole and Blue Lake. This central location allows guests to explore the town and its amenities effortlessly with many notable sights just a short drive away.
The proximity to commercial areas and key sites is repeatedly noted as a major advantage, allowing visitors to enjoy Mount Gambier's offerings without having to venture far. Although some guests mention that the location near busy roads could be a drawback, the overall sentiment leans towards its strategic and accessible positioning.
Besides its prime location, the hotel boasts clean and spacious rooms with comfortable accommodations, making it a practical choice. Additionally, the friendly and welcoming staff enhance the experience, as does the convenience of ample parking facilities. Guests also appreciate the ease of access to main roads, which allows for early departures or quick trips to the surrounding areas.
For dining, the on-site restaurant receives commendations, further highlighting the hotel’s convenience. The ambient setting of 'The Henty' is described as quiet yet central, balancing relaxation with the ability to walk to town, perfect for those who enjoy exploring on foot.
Overall, 'The Henty's' prime location and satisfactory amenities position it as a highly recommended option for those visiting Mount Gambier.
The Henty has received praise for its breakfast offerings with many guests noting that the meals were both delicious and reasonably priced. Reviewers frequently described the breakfast as fantastic or amazing, highlighting the enthusiasm for the food quality. There were mentions of specific dishes like room service breakfast that were particularly delightful. The staff's friendliness and the convenient location of the hotel further complemented the positive breakfast experience.
Guests appreciated the excellent value for money and the variety available, including options for those with dietary restrictions, such as gluten-free items. However, not all feedback was positive; some guests experienced frustration with the lack of a consistent children's menu, the occasional unavailability of breakfast due to restaurant closures or renovations and slow service on certain occasions. A suggestion recurring in the reviews is the desire for more comprehensive breakfast options included with room bookings.
Despite these occasional issues, the consensus among guests is that The Henty provides a delightful breakfast experience that enhances their stay.
The Henty's restaurant receives mostly positive reviews with guests highlighting the amazing dinners and lovely staff. The service is described as exceptional, contributing to an overall beautiful dining experience. The convenience of an on-site restaurant allows guests to easily enjoy their meals without leaving the premises.
While many commend the quality of food, describing it as delicious, fantastic and yummy, some note that there are instances where the food could be better, mentioning issues like burnt meals and partially raw sausages. The newly renovated look of the restaurant has been well-received, adding to the pleasant ambiance for both dinner and breakfast.
The restaurant, named NOKY, offers a range of tasty dishes at reasonable prices and while a select few mentioned limited selection and high prices, most found the meals wholesome and reasonably priced. The late opening hours are appreciated, though some experienced long waits for their meals.
In contrast to the mostly positive feedback, a few guests had disappointing experiences, citing instances of burnt food and an overall unwelcoming atmosphere for breakfast. Renovations and closures have caused some inconvenience, but the improvements seem to enhance the dining experience when the restaurant is operational. Overall, The Henty's restaurant is a noteworthy part of the hotel, offering a mostly delightful culinary experience.
The rooms at 'The Henty' hotel often elicit mixed reactions from guests. Many visitors appreciate the spaciousness and comfort of the rooms, describing them as clean, cozy and well-presented. In particular, the renovated rooms are praised for their modern decor and updated amenities. The Premier Suite stands out as a highly recommended option with ample space and good facilities.
However, a number of rooms are reported to be outdated and in need of upgrades. Issues such as older furniture, dated bathrooms and tired-looking interiors are commonly mentioned. Cleanliness generally receives positive feedback, although some guests noted instances where rooms and specific areas, such as the shower or under the beds, were not thoroughly cleaned.
Noise is another concern, particularly for rooms near the busy highway with several guests noting poor sound insulation. Some rooms have additional quirks like musky smells, sticky floors and small sizes relative to online photos. Despite these issues, the overall sentiment reflects a comfortable stay, especially in renovated rooms, though an upgrade initiative across all rooms would likely enhance guest satisfaction significantly.
The beds at 'The Henty' have garnered widespread praise from guests for their comfort. Many reviewers consistently highlighted that the beds, whether king size, queen or otherwise, are very comfortable, contributing to a good night's sleep. Comments such as "comfy beds," "super comfy beds," and "beds were extremely comfortable" are frequent, suggesting a high level of satisfaction in this regard. Touches like electric blankets and clean sheets add to the overall sense of comfort. Some reviews did mention the beds being on the softer side, which could be a matter of personal preference, although a few found them a bit too soft or occasionally too firm. Nevertheless, the general consensus is very positive with many emphasizing the quality bedding and the excellent experience in terms of sleeping arrangements.
The reviews of The Henty highlight a consistently positive impression of the hotel's cleanliness with numerous mentions of clean and tidy rooms. Guests frequently describe their rooms as very neat, comfortable and well-setup, emphasizing clean and comfortable beds and fresh, clean towels. The property overall is noted for its cleanliness, including general areas like the reception.
Despite some rooms being slightly dated, they are usually reported as very clean and comfortable, contributing to a pleasant stay. Specific mentions include the cleanliness of the bathrooms and the provision of clean amenities with some guests appreciating the modern and stylish décor. The presence of friendly, welcoming and helpful staff also adds to the favorable experience.
However, a few negative points are mentioned, such as issues with bathroom cleanliness and the need for more thorough cleaning in certain areas. Some specific grievances include dirty windows, stained grout, mould in showers and spots that required better attention. Yet, these instances appear to be exceptions rather than the norm.
Overall, The Henty can be described as a clean and comfortable option for travelers with most guests expressing satisfaction with their clean, spacious rooms and the commendable efforts of the housekeeping staff.
The Henty consistently garners praise for its exceptional staff, who receive high marks for their friendliness, helpfulness and professionalism. Guests repeatedly highlight the warm and welcoming nature of the hotel's team, starting with a smooth and hassle-free check-in process. Guests are particularly impressed by the front desk staff, mentioning names like Maria for her lovely reception. The overall commitment of the staff to accommodate requests and ensuring a pleasant stay stands out in the reviews.
Staff members are noted for going above and beyond, even during late arrivals, showcasing a reassuring and polite demeanor that significantly enhances the guest experience. The hotel's service receives accolades for being accommodating and considerate, making guests feel valued and at ease during their stay. Despite some minor criticisms about kitchen equipment and the restaurant, the overall service provided by the staff compensates, leaving guests with a positive impression of their interaction with the hotel team.
Whether it's the efficient resolution of issues, the readiness to offer a friendly smile or the ability to make guests feel welcome, the staff at The Henty plays a crucial role in ensuring an enjoyable and memorable stay. The positive staff interaction, combined with the hotel's prime location, clean and comfortable rooms and helpful amenities, makes The Henty a highly recommended choice for visitors.
The Henty has received mixed reviews regarding its WiFi service. While some guests reported good WiFi experiences, many others encountered significant issues. Common complaints included poor signal strength, frequent dropouts and extremely low speeds. A number of guests mentioned that the internet connection was completely unavailable during their stay, making it frustrating for those who needed reliable connectivity. There were also reports of ongoing problems with the WiFi with some guests experiencing issues throughout their entire stay. Overall, the WiFi at The Henty appears to have notable inconsistencies that potentially detract from the overall experience.
The Henty offers a range of swimming pool options that have garnered mixed feedback from guests. The outdoor pool is frequently described as nice, cool and well-maintained, making it a pleasant spot on warmer days. Many guests found the pool fantastic and great for a refreshing dip and its cleanliness is often positively noted.
However, temperature concerns are prevalent with several mentions of the pool being freezing cold. The absence of heating in the outdoor pool can be a downside for many, particularly on colder days. While some reviews erroneously reported the pool as heated, this has led to occasional disappointment.
The indoor pool has also faced issues, primarily around its closure and cleanliness. At times, the indoor pool was not accessible and when it was, some guests found it unacceptable due to its size or configuration. Despite these setbacks, children particularly enjoyed the swimming area with towels readily available from reception to enhance guest convenience.
Overall, while The Henty's pools offer enjoyable experiences for those seeking refreshment, improvements in temperature control and maintenance could elevate the guest experience further.
The reception area of 'The Henty' exudes an unexpectedly high level of sophistication, inviting comparisons to a luxurious five-star hotel. Despite its three-star rating, guests consistently praise the hotel for offering five-star service in what otherwise appears to be a simple roadside motel. The rooms are older but are described as comfortable and clean with good bedding that promises a restful night's sleep.
The staff at 'The Henty' earn commendations for being polite, efficient and contributing positively to the overall customer experience. The hotel's parking facilities receive high praise for convenience. In terms of value, visitors find the hotel to be excellent for the price, especially appreciating the quality of the food.
However, not all feedback is glowing. The pool area is noted as outdated and unappealing, although there is an expectation that it may be part of future updates. Despite some guests feeling disappointed with certain aspects, considering the price, many acknowledge that the hotel meets their expectations for a three-star accommodation.
Overall, 'The Henty' provides clean, comfortable accommodations with standout service and great value, making it a reasonable choice for budget-conscious travelers.
The Henty offers an indoor pool that has elicited mixed feedback from guests. While some appreciated the presence of this facility, they noted that the pool was cold and not heated, which diminished the overall experience. Many guests mentioned that they did not get a chance to use the indoor pool but would have loved to do so, suggesting it could have enhanced their stay. The pool area, while functional, was occasionally perceived as uninviting and could benefit from an upgrade. Additionally, noise from the pool area sometimes traveled back to the rooms. Overall, while the indoor pool is a notable amenity, there is room for improvement to ensure it meets guest expectations fully.
Location Show Map
Location
The proximity to commercial areas and key sites is repeatedly noted as a major advantage, allowing visitors to enjoy Mount Gambier's offerings without having to venture far. Although some guests mention that the location near busy roads could be a drawback, the overall sentiment leans towards its strategic and accessible positioning.
Besides its prime location, the hotel boasts clean and spacious rooms with comfortable accommodations, making it a practical choice. Additionally, the friendly and welcoming staff enhance the experience, as does the convenience of ample parking facilities. Guests also appreciate the ease of access to main roads, which allows for early departures or quick trips to the surrounding areas.
For dining, the on-site restaurant receives commendations, further highlighting the hotel’s convenience. The ambient setting of 'The Henty' is described as quiet yet central, balancing relaxation with the ability to walk to town, perfect for those who enjoy exploring on foot.
Overall, 'The Henty's' prime location and satisfactory amenities position it as a highly recommended option for those visiting Mount Gambier.
Breakfast
Guests appreciated the excellent value for money and the variety available, including options for those with dietary restrictions, such as gluten-free items. However, not all feedback was positive; some guests experienced frustration with the lack of a consistent children's menu, the occasional unavailability of breakfast due to restaurant closures or renovations and slow service on certain occasions. A suggestion recurring in the reviews is the desire for more comprehensive breakfast options included with room bookings.
Despite these occasional issues, the consensus among guests is that The Henty provides a delightful breakfast experience that enhances their stay.
Dinner
While many commend the quality of food, describing it as delicious, fantastic and yummy, some note that there are instances where the food could be better, mentioning issues like burnt meals and partially raw sausages. The newly renovated look of the restaurant has been well-received, adding to the pleasant ambiance for both dinner and breakfast.
The restaurant, named NOKY, offers a range of tasty dishes at reasonable prices and while a select few mentioned limited selection and high prices, most found the meals wholesome and reasonably priced. The late opening hours are appreciated, though some experienced long waits for their meals.
In contrast to the mostly positive feedback, a few guests had disappointing experiences, citing instances of burnt food and an overall unwelcoming atmosphere for breakfast. Renovations and closures have caused some inconvenience, but the improvements seem to enhance the dining experience when the restaurant is operational. Overall, The Henty's restaurant is a noteworthy part of the hotel, offering a mostly delightful culinary experience.
Rooms
However, a number of rooms are reported to be outdated and in need of upgrades. Issues such as older furniture, dated bathrooms and tired-looking interiors are commonly mentioned. Cleanliness generally receives positive feedback, although some guests noted instances where rooms and specific areas, such as the shower or under the beds, were not thoroughly cleaned.
Noise is another concern, particularly for rooms near the busy highway with several guests noting poor sound insulation. Some rooms have additional quirks like musky smells, sticky floors and small sizes relative to online photos. Despite these issues, the overall sentiment reflects a comfortable stay, especially in renovated rooms, though an upgrade initiative across all rooms would likely enhance guest satisfaction significantly.
Beds
Cleanliness
Despite some rooms being slightly dated, they are usually reported as very clean and comfortable, contributing to a pleasant stay. Specific mentions include the cleanliness of the bathrooms and the provision of clean amenities with some guests appreciating the modern and stylish décor. The presence of friendly, welcoming and helpful staff also adds to the favorable experience.
However, a few negative points are mentioned, such as issues with bathroom cleanliness and the need for more thorough cleaning in certain areas. Some specific grievances include dirty windows, stained grout, mould in showers and spots that required better attention. Yet, these instances appear to be exceptions rather than the norm.
Overall, The Henty can be described as a clean and comfortable option for travelers with most guests expressing satisfaction with their clean, spacious rooms and the commendable efforts of the housekeeping staff.
Staff
Staff members are noted for going above and beyond, even during late arrivals, showcasing a reassuring and polite demeanor that significantly enhances the guest experience. The hotel's service receives accolades for being accommodating and considerate, making guests feel valued and at ease during their stay. Despite some minor criticisms about kitchen equipment and the restaurant, the overall service provided by the staff compensates, leaving guests with a positive impression of their interaction with the hotel team.
Whether it's the efficient resolution of issues, the readiness to offer a friendly smile or the ability to make guests feel welcome, the staff at The Henty plays a crucial role in ensuring an enjoyable and memorable stay. The positive staff interaction, combined with the hotel's prime location, clean and comfortable rooms and helpful amenities, makes The Henty a highly recommended choice for visitors.
Wi-Fi
Pool
However, temperature concerns are prevalent with several mentions of the pool being freezing cold. The absence of heating in the outdoor pool can be a downside for many, particularly on colder days. While some reviews erroneously reported the pool as heated, this has led to occasional disappointment.
The indoor pool has also faced issues, primarily around its closure and cleanliness. At times, the indoor pool was not accessible and when it was, some guests found it unacceptable due to its size or configuration. Despite these setbacks, children particularly enjoyed the swimming area with towels readily available from reception to enhance guest convenience.
Overall, while The Henty's pools offer enjoyable experiences for those seeking refreshment, improvements in temperature control and maintenance could elevate the guest experience further.
3 Star
The staff at 'The Henty' earn commendations for being polite, efficient and contributing positively to the overall customer experience. The hotel's parking facilities receive high praise for convenience. In terms of value, visitors find the hotel to be excellent for the price, especially appreciating the quality of the food.
However, not all feedback is glowing. The pool area is noted as outdated and unappealing, although there is an expectation that it may be part of future updates. Despite some guests feeling disappointed with certain aspects, considering the price, many acknowledge that the hotel meets their expectations for a three-star accommodation.
Overall, 'The Henty' provides clean, comfortable accommodations with standout service and great value, making it a reasonable choice for budget-conscious travelers.
Indoor Pool
Yes, The Henty has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at The Henty.
No, The Henty doesn't allow dogs.
No, parking facilities aren't available at The Henty.
No, The Henty doesn't have a gym.
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