The pool at Plaza Inn & Suites receives mixed feedback from guests. While several guests appreciate the pool's size, describing it as large and huge, there are frequent mentions of the pool being cold, with some noting it was not heated as advertised. Despite these concerns, the pool area itself is described as absolutely amazing, and children seem to particularly enjoy their time there. However, there are occasional remarks about the pool not being open and the presence of bugs in the hallways surrounding the pool area. Overall, the pool provides an enjoyable experience for many guests, especially for families, though the lack of heating can be a drawback for those expecting a warm swim.
If you're looking for a hotel with a fantastic pool, then the Hampton Inn Hagerstown is the perfect choice. Guests couldn't have enough of the outdoor pool, which was clean and warm. Kids especially loved swimming all afternoon until dark and the staff readily made accommodations for them. Plus, the pool area had lots of seating, providing a nice place to relax and soak up some sun. Even though the pool was small, many still found it wonderful and great. Breakfast by the pool is also a lovely experience. However, note that the pool area gives direct access to the parking lot. Although there was one comment that the pool was closed, it didn't take away from the many positive experiences guests had.
Fairfield by Marriott Inn & Suites Hagerstown is highly regarded for its strategic location, offering easy access to major highways and nearby attractions such as Rockland Estates and local shopping outlets. Despite its slightly less central position, the hotel stands out as a top choice in Hagerstown due to its clean and comfortable accommodations and excellent hospitality from the staff.
Guests often express satisfaction with the breakfast, appreciating its variety, quality, and the inclusion of gluten-free options. Friendly staff and a clean environment make for a welcoming dining experience. However, there are occasional lapses in timely replenishment and availability of certain items, suggesting room for improvement.
The hotel's rooms consistently receive positive feedback for their cleanliness, spaciousness, and updated decor, contributing to a fresh and inviting atmosphere. Comfortable beds and sizable bathrooms enhance the overall comfort. The pleasant rooms, along with the commendable condition of the lobby, offer a quiet and restful stay.
Cleanliness is a standout feature, with guests praising the spotlessly clean suites and modern property ambiance. This high standard extends to the lobby area, ensuring a safe and quiet environment for travelers. Complimentary water, tea, and coffee add a touch of convenience to the overall experience.
The staff at Fairfield by Marriott Inn & Suites Hagerstown receive consistent praise for their exceptional service and friendliness. Efficient and welcoming front desk personnel, like Kaitlyn and Victor, enhance the guest experience through their accommodating approach. The breakfast area staff also receive commendations for their hard work and attentiveness, contributing to a pleasant stay.
While the beds receive mixed reviews, with some guests finding them too hard or small, many visitors still find them comfortable enough to complement the clean rooms and favorable location. Overall, the hotel offers a reliable, clean, and comfortable stay with room for improvement in certain areas.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 61-66 out of 66 hotels in and around Mount Trimble