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Summary of reviewsIbis Budget Mulhouse Centre Gare is highly recommended for budget-conscious travelers seeking convenience and value. Its prime location next to Mulhouse train station and close proximity to public transport facilitates effortless exploration of the city's attractions and nearby destinations like Strasbourg, Colmar and Basel. Despite its central position, the hotel ensures a quiet and restful stay due to its soundproof rooms.
The rooms are praised for their cleanliness, comfort and practicality, equipped with modern amenities like air conditioning and flat-screen TVs. While some guests find the rooms small and lacking storage, they are deemed suitable for short stays or single-night stopovers. The exceptional friendliness and professionalism of the staff significantly enhance the overall guest experience, ensuring a warm and welcoming atmosphere.
The breakfast is a notable highlight, described as lovely and satisfactory with a good variety of fresh and tasty options like croissants, cold cuts and cheese. Despite mixed reviews on variety and replenishment during busy times, the breakfast generally offers good value for the price. Dinner options nearby, particularly at the brasserie Le Parvis, are well-received, although some guests express a need for better management and clarity regarding dining options.
Parking is another convenient feature with secure and affordable options near the hotel, despite some challenges in locating the entrances. The hotel's Wi-Fi receives mixed feedback but is generally considered reliable and fast. Family-friendly features, including rooms that accommodate larger groups, make it a practical choice for those traveling with children.
Overall, Ibis Budget Mulhouse Centre Gare is a comfortable, clean and conveniently located hotel that provides excellent value for money, particularly for short stays and budget travelers. The friendly staff and practical amenities contribute positively to a satisfactory and pleasant stay. Show more
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Categories
Family Friendly Hotel
This budget hotel is suitable for families looking for affordable accommodation. It is conveniently located near the train station.
Dog Friendly Hotel
This hotel is pet-friendly and offers budget-friendly accommodation. It provides basic amenities for guests traveling with dogs, ensuring an affordable stay.
Hotel with Parking
Secure paid parking is conveniently available in the Gare Centrale underground car park with direct access to the hotel.
Accessible Hotel
This hotel is accessible to people with reduced mobility and features modern, air-conditioned, and soundproofed rooms. It has three rooms for people with reduced mobility.
Room Types
Double Room with Bunk BedThis air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.
Queen RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Ibis Budget Mulhouse Centre Gare is a great choice for budget-conscious travelers needing convenient access to transportation and city attractions. The hotel boasts a central location, situated right next to Mulhouse train station, providing easy connections for train journeys to destinations like Strasbourg, Colmar and Basel. The proximity to public transport makes getting around hassle-free and the city's historic center and main square are within a short walking distance, allowing guests to explore the delights of Mulhouse on foot.
The hotel is well-known for its practicality; it's ideal for short stays or stopovers, thanks to its strategic placement between the train station and the city center. The location is perfect for visitors looking to dive into the local culture, visit the Christmas market or explore the renowned Alsace region. Despite being close to the train lines, many reviews highlight that the rooms are soundproof, ensuring a quiet and restful stay.
Beyond its prime location, the hotel offers value for money with clean, basic accommodations and friendly, helpful staff. On-site amenities like parking and bike storage further enhance its appeal. Whether for a quick layover or an extended trip, Ibis Budget Mulhouse Centre Gare is a convenient and comfortable option for travelers.
Breakfast
The breakfast at Ibis Budget Mulhouse Centre Gare receives mixed reviews from guests, but there are several common positive aspects highlighted. Many reviewers appreciated the breakfast, describing it as lovely, hearty, delicious and satisfactory. For the hotel’s budget category, the breakfast is often deemed sufficient, fresh and filling with good value for money. Specific mentions of excellent croissants and the presence of both sweet and savory options such as cold cuts, cheese, pastries, fruits and juice were well-received.
Several guests found the breakfast to be simple but tasty with the offering adequate for the price paid. The availability of a halal section was noted positively. Some reviews emphasized the quality of the products and the fresh elements provided. A few guests enjoyed a pleasant breakfast experience with good insulation from street noise and clean rooms to complement their stay.
However, there were complaints about the limited variety and insufficient replenishment, particularly during busy periods. Issues such as a lack of whole grain bread, oats, hot water for tea and specific dietary options like gluten-free items were highlighted by several reviewers. The space for breakfast was often described as cramped and inefficiently managed, leading to uncomfortable dining conditions. The quality and cleanliness of utensils and food provisioning were also areas noted for improvement.
Overall, while the breakfast at Ibis Budget Mulhouse Centre Gare is generally seen as reasonable and aligned with what one might expect for the price, there are consistent calls for greater variety, improved management of the breakfast area and more attention to dietary needs.
Dinner
The dinner experience at Ibis Budget Mulhouse Centre Gare receives mixed but generally positive feedback. While the hotel itself does not offer dinner directly, there are multiple dining options nearby, including a brasserie right next to the hotel, which has been praised for providing good food and excellent drinks. The brasserie Le Parvis, in particular, is noted for its very good included dinner with reservations. Despite this, some guests experienced inconvenience due to the cancellation of the half-board option on weekends and the unavailability of the restaurant at certain times, such as 8 PM.
Reviewers highlighted the hotel's convenient location close to various restaurants and amenities, which makes it a favorable choice for dining out. However, there are some criticisms regarding the dinner staff needing improvement and management's potential to enhance the dining area. There were also mentions of the drinks being expensive and the undefined half-board rate causing some confusion.
Overall, the combination of an overnight stay with dinner and breakfast at nearby establishments seems to be a good option for guests, though there is room for improvement in service and clarity of dining options.
Rooms
The guest reviews for 'Ibis Budget Mulhouse Centre Gare' highlight both positive and negative aspects of the hotel rooms. On the positive side, the rooms are consistently described as clean, comfortable and functional. Guests appreciate the modern amenities, including air conditioning, flat-screen TVs and spacious showers. The quiet ambiance, despite the hotel's proximity to the train station, is also noted by several reviewers. The practical layout and tidy conditions make these rooms suitable for short stays, particularly for those looking for an affordable option.
However, the most commonly mentioned drawback is the size of the rooms, which many guests find to be excessively small and cramped, especially for multiple occupants. Storage space is minimal, often lacking wardrobes or sufficient space to open a suitcase. Some rooms face the train tracks, leading to occasional noise issues. Basic furnishings and limited amenities, such as the absence of a mini-fridge, hairdryer or enough power outlets, are also cited.
Overall, while the rooms are deemed satisfactory for brief stopovers or single-night stays, the tight space and minimalist setup may not meet the needs of those seeking more comfort or extended accommodation. The hotel maintains a good price-quality ratio, making it an attractive choice for budget-conscious travelers.
Beds
The overall feedback on the beds at Ibis Budget Mulhouse Centre Gare leans towards comfort with numerous guests noting comfortable and cozy beds, proper bedding standards and well-maintained sleeping arrangements. Many reviews highlight the beds as comfortable, spacious and conducive to a good night's sleep, bolstered by terms like "great bed," "comfortable bedding," and "very comfortable bed."
However, the perception of bed comfort is not universal. A segment of guests found mattresses to be hard or beds to be uncomfortable, mentioning issues such as hard mattresses, beds in two parts and insufficient quality bedding. Some reviewers highlighted shortcomings like flat pillows, small bed dimensions and occasionally poor bed maintenance.
Despite a few criticisms regarding the hardness and condition of some beds, the positive remarks about the bedding being comfortable and the beds being cozy and neat were predominant. The bed setup, especially for couples, sometimes included two single beds pushed together, which was less than ideal for some guests. Overall, while there are areas for improvement, particularly in bed firmness and maintenance, a significant number of guests enjoyed a comfortable sleeping experience.
Cleanliness
Ibis Budget Mulhouse Centre Gare seems to present a mixed experience when it comes to cleanliness, though most reviews highlight positive aspects. Many guests frequently point out that their rooms and bathrooms were very clean, tidy and well-maintained. Clean sheets and an overall clean environment add to the comfort of the stay, making it suitable for short visits. Housekeeping often receives commendation for maintaining good standards and the hotel as a whole is described as neat and in good condition.
However, some reviews suggest that there are occasional lapses in cleanliness. Issues such as dirty carpets in the corridors, poorly cleaned common areas and stained sheets have been mentioned. There have also been instances where guests found the cleanliness to be disappointing with things like unclean towels and cigarette smells in the room detracting from the experience.
Despite these occasional setbacks, the hotel's functional and basic approach appears to meet guests' expectations for an economical stay with the convenient location being a notable highlight. The staff's efficiency and courtesy contribute positively to the overall impression, even if deeper cleaning of certain areas might be required to fully satisfy all guests.
Staff
Guests at Ibis Budget Mulhouse Centre Gare frequently commend the hotel's staff for their exceptional service and friendliness. Reviews consistently highlight the staff as being excellent, kind and very friendly. Numerous guests noted the young, multicultural team as always being welcoming, attentive and very helpful with specific mentions of courteous and knowledgeable receptionists and general personnel. The reception team is especially praised for their professionalism and ability to assist efficiently, from check-in to managing inquiries and providing useful advice.
Housekeeping staff also received positive remarks for their politeness and responsiveness. Despite a few isolated mentions of inefficiencies and language barriers, the overwhelming majority of guests felt warmly welcomed and well-taken care of by the hotel staff.
Guests appreciated the staff's courteous demeanor, including the ability to speak English and other languages, enhancing their overall experience. Instances of the staff going above and beyond, such as helping with early check-ins or offering extra assistance, were particularly noted. Overall, the staff at Ibis Budget Mulhouse Centre Gare impress guests with their welcoming nature, ensuring a pleasant and comfortable stay.
Wi-Fi
Travelers staying at the Ibis Budget Mulhouse Centre Gare have varied opinions regarding the hotel's Wi-Fi service. Many guests found the Wi-Fi to be excellent, efficient and fast with a secure connection suitable even for video conferences and professional work. The internet in the rooms was particularly praised for its reliability and speed, making it a great option for those who need constant connectivity.
However, some reviews indicated mixed experiences with a few guests mentioning that the Wi-Fi was just okay, slow, intermittent or prone to interruptions. Others noted that the service was merely adequate and could use improvements to better support internet browsing.
Overall, while a significant number of guests were satisfied with the Wi-Fi quality, there is room for enhancement to ensure a consistently superior internet experience for all visitors.
Parking
Guests of the Ibis Budget Mulhouse Centre Gare have shared mixed experiences regarding parking. On the positive side, several guests appreciated the availability of parking options nearby with some praising the convenience and affordability of the parking garage situated under the hotel or next to the train station for around 8 Euros per day. This underground parking was often described as secure with a direct exit in front of the hotel and ideal for those looking to explore the city center on foot, thanks to the hotel's close proximity to the train station and tram stops.
However, a recurring concern was the complexity and lack of clear signage to the parking facilities. Some guests found it difficult to locate the entrance to the underground parking, encountering challenges such as unclear instructions on car height clearance and confusing access routes. The need for better direction and more explicit signage was highlighted, suggesting that first-time visitors might need to check with the Office of Tourism for guidance. Despite these challenges, once figured out, the parking was generally considered good and reasonably priced.
Family
'Ibis Budget Mulhouse Centre Gare' offers a variety of features that cater well to families traveling together. The family rooms, particularly those with three beds, are well-suited to the needs of larger groups and provide good value for money. The staff at the hotel are attentive to families, creating a welcoming atmosphere for guests of all ages. Despite some limitations in terms of space and family-friendly amenities, the overall cleanliness and practical layout make it a comfortable option for short stays. The hotel's location and setup make it convenient for families, whether they are in town for a quick visit or stopping over during a longer journey. Families have expressed satisfaction with the arrangements, noting that rooms are equipped to handle the needs of multiple guests, including extra beds. While there are some challenges, such as limited space in triple rooms and noise from nearby trains, the positive interactions with staff and the suitable accommodations have led many to find it an ideal choice for family travel.
Accessible
The Ibis Budget Mulhouse Centre Gare has received positive feedback for its overall accessibility. Guests appreciate the hotel's simple layout, which makes it easy to navigate. The location is particularly praised for its proximity to the train station and the center of Mulhouse, making it convenient for travelers. The hotel is accessible by car, train, tram and bus, bridging the gap between amenities and accommodations.
The rooms, although small, are new, clean and include accessible features suitable for those with limited mobility and disabilities. Handicap-accessible rooms and facilities have been highlighted as meeting guests' needs, making the hotel a good choice for individuals requiring such features. The availability of parking for disabled guests adds to the hotel's accessibility profile.
However, some areas for improvement were noted, such as the elevator's limited capacity, which could be inconvenient for guests with luggage or those traveling with children. Additionally, the entrance could be more accessible and the toilet space might be too small for people with disabilities.
Friendly staff and good value for money further enhance the hotel's appeal, making it a practical option for travelers, including those using mobility scooters. Overall, the Ibis Budget Mulhouse Centre Gare is recognized as an accessible and convenient place to stay.
Dog Friendly
'Ibis Budget Mulhouse Centre Gare' is a pet-friendly hotel, welcoming guests who travel with their furry friends. The atmosphere is accommodating for those with pets, creating a friendly environment. The hotel's pet policy is notably flexible, allowing dogs in the rooms and providing acceptable room services. Guests appreciate the convenience of a space for dog walking and the lovely dog park just around the corner, making it ideal for families traveling with dogs. Despite some guests' preference for pet-free accommodations, the overall sentiment regards the hotel as very suitable for pet owners seeking a comfortable stay.
No, Ibis Budget Mulhouse Centre Gare doesn't have any pool.
No, a spa isn't available at Ibis Budget Mulhouse Centre Gare.
Yes, Ibis Budget Mulhouse Centre Gare welcomes dogs.
Yes, parking facilities are available at Ibis Budget Mulhouse Centre Gare.
No, Ibis Budget Mulhouse Centre Gare doesn't have a gym.