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Summary of reviewsMercure Mulhouse Centre consistently impresses guests with its prime location, excellent service, and comfortable accommodations. Situated just across from the train station, the hotel offers easy access to public transportation and is within walking distance of Mulhouse's attractions, including the zoo and historic city center. Despite its central location, the hotel provides a quiet stay with convenient parking options, making it an ideal base for exploring the area.
Guests frequently praise the breakfast experience, noting the variety and quality of the offerings, including fresh breads, cakes, and pastries. Although some mention logistical issues such as delayed replenishment and a high cost, the breakfast remains a favored option for many. The on-site restaurant receives commendations for its delicious menu and good price-to-quality ratio, providing guests with a convenient dining choice, despite occasional critiques regarding menu variety and creativity.
Rooms at Mercure Mulhouse Centre are largely celebrated for their spaciousness and cleanliness, with many guests appreciating the amenities offered in privilege rooms, such as Nespresso machines. The soundproofed rooms ensure a peaceful retreat, even for those facing the street, while cleanliness is consistently highlighted, despite minor concerns about outdated elements like carpets. The attentive staff enhances the welcoming atmosphere, providing exceptional service and contributing significantly to guest satisfaction.
The hotel’s parking facilities are viewed positively, offering secure underground options crucial for travelers with vehicles. Reasonable parking rates add to the appeal, despite occasional concerns about the garage's condition. The beds are generally regarded as comfortable, with king-size options available, ensuring a restful stay for most visitors.
Overall, Mercure Mulhouse Centre delivers a pleasant and practical experience, catered by friendly staff and bolstered by its strategic location and comprehensive amenities, making it a popular choice for those visiting Mulhouse. Show more
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Family Friendly Hotel
While specific family amenities aren't detailed in the provided data, Mercure hotels often cater to families with connecting rooms and other conveniences.
Dog Friendly Hotel
This hotel is a pet-friendly option in Mulhouse. The hotel offers amenities suitable for guests and their pets, ensuring a comfortable visit.
Business Hotel
This 4-star hotel, located in the heart of Mulhouse, opposite the Rhine-Rhone TGV station, offers 2,153 sq. ft. of flexible meeting rooms suitable for meetings and seminars. It provides free WIFI, a fitness center, sauna, and secure parking, catering to the needs of business travelers.
Hotel with Parking
The hotel offers secure paid parking, including a private parking area with space for 20 cars.
Accessible Hotel
The Mercure Mulhouse Centre has wheelchair accessibility throughout its grounds. It offers adapted spaces and lists accessible accommodation options, along with accessible parking for convenience.
Hotel with Gym
This hotel features a 24-hour fitness center, sauna, and is conveniently located near the train station. It offers a comprehensive fitness experience and is highly praised by guests for its amenities.
4-Star Hotel
Located in Mulhouse city center, opposite the train station. It offers bright rooms, delicious dining, a fitness room, and a sauna ensuring comfort and well-being in a refined atmosphere.
Room Types
Classic Double RoomRenovated in 2008, these en suite rooms feature a flat-screen TV and a bed with a duvet.
Deluxe Double Room with Park ViewRenovated in 2008, these en suite rooms feature a flat-screen TV, a free bottle of water and one hour of free Wi-Fi access.
Premium Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer and slippers. The double room offers air conditioning, a minibar, a coffee machine, a dining area, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Twin Room with Park ViewProviding free toiletries, this double room includes a private bathroom with a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a dining area and a wardrobe. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
The Mercure Mulhouse Centre boasts a prime location that consistently impresses its guests. Situated directly across from the train station, the hotel provides immediate access to public transportation, making it an ideal starting point for exploring Mulhouse and its attractions, such as the zoo and historic city center. The proximity to the city’s core means that key sites are just a short walk away, allowing visitors to easily immerse themselves in the area's cultural and dining options. Despite being near the train station, guests report a quiet stay, with many expressing satisfaction in the ease of reaching the old town by foot. Parking is not an issue, and amenities like a great breakfast are frequently highlighted, complemented by friendly and attentive staff. Overall, the hotel’s strategic position and welcoming environment offer a convenient and pleasant base for travelers visiting Mulhouse.
Breakfast
The breakfast experience at Mercure Mulhouse Centre has garnered a variety of responses from guests, predominantly featuring positive remarks. Most visitors praise the hotel's breakfast as excellent, highlighting the freshness and deliciousness of the offerings. The selection is frequently described as varied and rich, with an array of breads, cakes, and pastries. Quality products enhance the breakfast experience, and some reviews note the attentive service provided by friendly staff members.
However, the breakfast comes with some mixed feedback, particularly around logistical elements. A few guests found the selection lacking or not promptly replenished and noted that the lone coffee machine resulted in delays. The cost of breakfast is mentioned multiple times as being on the higher side, which might be a consideration for budget-conscious travelers. Despite these critiques, overall, the breakfast holds a reputation for being a solid choice for those staying for business or leisure, served in a convenient location with helpful staff.
Dinner
The dinner experience at Mercure Mulhouse Centre presents a range of impressions among guests. Many have praised the on-site restaurant for providing delicious and fine dining options, with an a la carte menu that is considered top-notch by several diners. Guests appreciate the convenience of having a restaurant available for both dinner and breakfast, making it a suitable choice for those seeking an easy evening meal. The restaurant has received commendation for its good combination of price and quality, enhancing the overall dining experience.
However, some diners have noted drawbacks, mentioning an occasionally limited choice in the menu and finding some dishes to be expensive without meeting quality expectations. While there are positive reviews about the restaurant's offerings, there were instances where the creativity of the menu was questioned, alongside reports of bland dishes and disappointing in-room dining services. Despite these occasional criticisms, many patrons have enjoyed their meals, recognizing the restaurant as a valuable dining option within the hotel.
Rooms
At Mercure Mulhouse Centre, guests can expect a variety of room experiences that cater to diverse needs while largely maintaining a focus on comfort and cleanliness. Many reviewers highlight the spaciousness of the rooms, with some especially appreciating the privilege rooms for their large size and complete amenities, including thoughtful touches like a Nespresso machine. Guests often find the rooms quiet and well-soundproofed, which combines with the central location near the station to offer a peaceful retreat in the heart of the city. Cleanliness stands out as a consistent theme, with bathrooms and living areas frequently described as clean and well-maintained.
Despite a few comments about some rooms feeling a bit cramped or having an old-fashioned style, the overall impression is positive, with modern amenities and functional layouts complementing the comfort of the rooms. For families, the larger rooms are noted as being particularly suitable, and even the rooms facing the street manage to maintain a tranquil environment. While some guests mention less comfortable beds, the majority seem satisfied with the rest of the accommodations. The attentive staff and the efficient service add to the welcoming ambiance of the hotel, making it a pleasant stay for travelers exploring Mulhouse.
Beds
The Mercure Mulhouse Centre generally receives positive feedback regarding its beds, which are often described as comfortable, with guests appreciating the soft mattresses and very good bedding. The hotel offers king-size beds, adding to the quality experience. While most guests find the beds to be of good quality and good value for money, there are a few mentions of beds being uncomfortable. Overall, the bedding is noted for its comfort, complemented by good soundproofing in the rooms, suggesting a restful stay for most visitors.
Cleanliness
Mercure Mulhouse Centre is often praised for its high standards of cleanliness and welcoming atmosphere. Many guests appreciate the superb cleanliness of the rooms, as well as the overall maintenance of the hotel facilities. The hotel is noted for its clean and tidy spaces, including the bathroom, contributing to a comfortable stay. Guests also find the location convenient, particularly mentioning the availability of a parking garage for those traveling by car.
While the hotel's modernity and adequate room furnishings generally satisfy guests, some reviewers feel that certain aspects, such as the carpets, are outdated and need attention. Reports of dirty carpets and spider webs suggest the need for detailed cleaning in specific areas. Despite these occasional concerns, the overall cleanliness and maintenance of the hotel are recognized favorably, ensuring a pleasant experience for visitors who prioritize a clean environment.
Staff
In the bustling atmosphere of Mercure Mulhouse Centre, guests consistently commend the staff for their remarkable service. Visitors are greeted with a warm welcome, characterized by friendliness and professionalism. The reception team stands out for being particularly attentive and helpful, ensuring a seamless experience throughout the stay. Many guests appreciate the staff's cheerful demeanor and courtesy, which contributes to a pleasant and inviting environment. The hotel's personnel exhibit an admirable level of availability, ready to assist guests at a moment's notice. Despite some occasional slight indifference noted, the overall impression is that of a highly friendly and understanding team, eager to enhance the guest experience from arrival to departure. While the proximity to the train station can be bustling, it does not overshadow the favorable interactions with the hotel’s service team.
Parking
Nestled in a prime spot close to public transport, Mercure Mulhouse Centre offers travelers convenient parking options essential for a restful stop on the way to destinations like Germany. Guests have appreciated the spacious and secure underground parking facilities, particularly suitable for those traveling with motorcycles or looking for peace of mind for their vehicles.
Catering to diverse needs, the hotel provides free private underground parking, enhancing the overall accessibility and convenience for guests. For those lucky enough to find a spot right in front of the hotel, the experience of easy parking combined with the central location becomes all the more favorable.
Despite some concerns about the garage's condition and initial communication about parking access, the positive aspects shine through with reasonable parking rates at 10 euros adding to a sense of value. The seamless integration of hotel amenities, such as the parking garage, complements its great location and friendly, helpful staff, making it an appealing choice for travelers seeking both comfort and practicality.
No, Mercure Mulhouse Centre doesn't have any pool.
No, a spa isn't available at Mercure Mulhouse Centre.
Yes, Mercure Mulhouse Centre welcomes dogs.
Yes, parking facilities are available at Mercure Mulhouse Centre.