Citizen Hotel
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Summary of reviewsCitizen Hotel, located on the scenic Juhu Beach, is celebrated for its prime location that offers stunning sea views and easy access to the beach. This coastal proximity enhances the guest experience, positioning the hotel as an ideal getaway for both relaxation and exploring Mumbai. The convenience of nearby dining and entertainment options, along with its closeness to key landmarks and the airport, adds to its appeal for both business and leisure travelers. The surrounding neighborhood offers a pleasant and serene atmosphere, making it a preferred choice for many guests.
The hotel’s breakfast service is frequently commended for its variety and quality, providing a delightful start to the day with diverse buffet options that cater to different dietary preferences. The beachside breakfast setting, coupled with attentive service, elevates the morning meal experience. Although some guests suggest improvements in service speed and menu variety, the overall breakfast experience is positively received.
When it comes to dining, Citizen Hotel offers a satisfying culinary experience with a menu that caters to diverse tastes. Set against the backdrop of Juhu Beach, the restaurant's ambiance is a highlight, drawing guests to enjoy meals on a terrace with stunning views. The quality of food is appreciated for being both delicious and healthy. Despite some concerns about pricing, the combination of excellent food and hospitality makes dining here an attractive option.
Rooms at Citizen Hotel are noted for their coziness and cleanliness, although they are considered relatively small. Guests appreciate the comfort and pleasant views from some rooms, but there is consensus that room renovations are needed. Despite this, the hotel ensures a welcoming atmosphere through its high standards of cleanliness and courteous service.
The staff at Citizen Hotel consistently receive high praise for their friendliness, professionalism, and eagerness to assist. They are deemed to be a standout feature, contributing significantly to a pleasant stay with their attentiveness and excellent service. Although there is a mention of a less than favorable experience with reception staff, the majority of feedback highlights the staff's dedication to guest satisfaction.
However, the Wi-Fi service remains an area needing improvement. Guests report outdated and unreliable internet access, with frequent connectivity issues that disrupt their stay. This aspect stands out as a significant drawback for those who need reliable internet access.
Overall, Citizen Hotel garners commendation for its unrivaled location, excellent service from staff, and memorable dining experiences, despite some room for improvement in certain areas like Wi-Fi connectivity and room updates.
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The hotel’s breakfast service is frequently commended for its variety and quality, providing a delightful start to the day with diverse buffet options that cater to different dietary preferences. The beachside breakfast setting, coupled with attentive service, elevates the morning meal experience. Although some guests suggest improvements in service speed and menu variety, the overall breakfast experience is positively received.
When it comes to dining, Citizen Hotel offers a satisfying culinary experience with a menu that caters to diverse tastes. Set against the backdrop of Juhu Beach, the restaurant's ambiance is a highlight, drawing guests to enjoy meals on a terrace with stunning views. The quality of food is appreciated for being both delicious and healthy. Despite some concerns about pricing, the combination of excellent food and hospitality makes dining here an attractive option.
Rooms at Citizen Hotel are noted for their coziness and cleanliness, although they are considered relatively small. Guests appreciate the comfort and pleasant views from some rooms, but there is consensus that room renovations are needed. Despite this, the hotel ensures a welcoming atmosphere through its high standards of cleanliness and courteous service.
The staff at Citizen Hotel consistently receive high praise for their friendliness, professionalism, and eagerness to assist. They are deemed to be a standout feature, contributing significantly to a pleasant stay with their attentiveness and excellent service. Although there is a mention of a less than favorable experience with reception staff, the majority of feedback highlights the staff's dedication to guest satisfaction.
However, the Wi-Fi service remains an area needing improvement. Guests report outdated and unreliable internet access, with frequent connectivity issues that disrupt their stay. This aspect stands out as a significant drawback for those who need reliable internet access.
Overall, Citizen Hotel garners commendation for its unrivaled location, excellent service from staff, and memorable dining experiences, despite some room for improvement in certain areas like Wi-Fi connectivity and room updates.
3-Star Hotel
Located on Juhu Tara Road, this hotel offers proximity to Juhu Beach. It is a good option for travelers looking for a relaxed stay near the beach.
Business Hotel
Hotel with Parking
Guest Reviews
Citizen Hotel boasts an impeccable location that consistently garners praise from guests. Nestled directly on the shores of Juhu Beach, it offers stunning sea views that enhance the stay experience. The ease of access to the beach is highlighted as a standout feature, making it a perfect spot for both relaxation and enjoyment of the coastal landscape. Its proximity to food and drink establishments adds to the convenience, providing guests with ample opportunities to indulge in local cuisine and nightlife. Moreover, the hotel's central position allows easy access to key landmarks and is relatively close to the airport, making it an ideal base for exploring Mumbai or catching flights. The neighborhood around the hotel is described as pleasant, providing a serene atmosphere in which to unwind. This hotel is recommended for both business and leisure travelers, as the combination of location and hospitable service makes it a compelling option on Juhu Beach.
Citizen Hotel offers a breakfast experience that is both delightful and memorable, with several guests praising its variety and quality. The breakfast buffet is often highlighted for its diverse options, catering to various preferences, from purely vegetarian dishes to personalized made-to-order omelets. Many guests appreciate the beachside setting, which adds a picturesque touch to their morning meal, whether it's enjoyed from a terrace overlooking the waves or directly on the sandy shore.
The hotel's service receives commendations as well, with thoughtful accommodations provided, such as early breakfast arrangements for those with specific needs. Guests also appreciate the assistance of the breakfast manager, particularly for dietary restrictions like coeliac needs, showcasing the staff's dedication to meeting individual requirements.
While the breakfast has been described as fantastic, varied, and delicious, there are some remarks suggesting areas for improvement. The service speed and staff organization can occasionally fall short, with suggestions for better training to enhance guest experience. Additionally, some reviews mention limited menu options and modest offerings, which may not fully meet all expectations.
Overall, Citizen Hotel provides a good breakfast experience that is quite nice and abundant, contributing to a positive start to the day with notable service and scenic views.
Citizen Hotel presents a delightful dining experience that guests find truly satisfying, offering a variety of well-prepared and authentic dishes. The restaurant, situated on the picturesque Juhu Beach, provides a pleasant ambiance, enhancing the overall dining experience. Diners can enjoy their meals on a terrace that offers stunning beach views, making it an attractive spot for both lunch and evening meals. The menu, though simple, features a broad selection that caters to diverse tastes, ensuring a delightful culinary experience. Many guests commend the quality of the food, which is not only delicious but also healthy. Additionally, the combination of great food and exceptional hospitality makes it a suitable venue for entertaining friends, especially in the open-air setting by the beach. Despite some mentions of price concerns, the overall quality and atmosphere are appreciated by guests seeking a memorable dining experience.
The Citizen Hotel offers a cozy and clean environment, though guests frequently mention that the rooms are relatively small. While compact, the rooms have been described as comfortable, making them suitable for two people, particularly if just using the space for sleeping. Some rooms boast pleasant views, though others might face less attractive surroundings. Cleanliness is a consistent highlight, and the hotel staff is praised for their courteous service. Despite the comfortable amenities, there is a common sentiment that the rooms could benefit from urgent renovations and updates to improve the overall guest experience. While some rooms may feel dated, the cleanliness and service provide a welcoming atmosphere.
Citizen Hotel consistently receives high marks for its commendable cleanliness from reviewers. Guests frequently note that the rooms are clean, cozy, and regularly maintained, contributing to an overall tidy atmosphere. The hotel is situated on the scenic Juhu Beach, which is also praised for its cleanliness, adding to the appeal of the location. Visitors appreciate the clean environment of the hotel coupled with courteous service, enhancing their stay. While there are mentions of areas needing improvement, such as certain bathrooms appearing worn out and occasional issues with room cleanliness, the general sentiment leans towards satisfaction with the hotel's standards of cleanliness.
The reviews of Citizen Hotel portray an overwhelmingly positive image of the staff's performance, emphasizing their friendliness, kindness, and eagerness to assist guests. Guests consistently commend the staff for being attentive, accommodating, and professional. Words like excellent, brilliant, and helpful frequently appear, highlighting the staff's dedication to ensuring a pleasant stay. The housekeeping and waiting staff received specific praise for their excellence, contributing to the overall high standard of service. Although one review mentioned a negative experience with the reception staff, the majority reflect an atmosphere of warmth and hospitality, with many guests welcomed with smiles and supported in their needs. The staff's well-trained and cooperative nature makes them a standout feature of the hotel experience, ensuring guests feel supported and cared for throughout their stay.
While the Citizen Hotel offers a comfortable stay with modern amenities, guests have frequently expressed concerns about the quality of the Wi-Fi service. The hotel's internet access is reported to be outdated, reminiscent of systems from the 1990s. Many visitors find themselves needing to repeatedly log in with vouchers, often encountering slow speeds and unstable connections. The network requires users to reconnect each time they open their devices, and even then, it intermittently drops out. Some guests have experienced complete absence of service in their rooms, leading to disruptions in important appointments and meetings. Despite the hotel's efforts, the need for frequent password resets and issues with connectivity when leaving the room remain significant drawbacks for those who rely on seamless internet access during their stay.
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Location
Breakfast
The hotel's service receives commendations as well, with thoughtful accommodations provided, such as early breakfast arrangements for those with specific needs. Guests also appreciate the assistance of the breakfast manager, particularly for dietary restrictions like coeliac needs, showcasing the staff's dedication to meeting individual requirements.
While the breakfast has been described as fantastic, varied, and delicious, there are some remarks suggesting areas for improvement. The service speed and staff organization can occasionally fall short, with suggestions for better training to enhance guest experience. Additionally, some reviews mention limited menu options and modest offerings, which may not fully meet all expectations.
Overall, Citizen Hotel provides a good breakfast experience that is quite nice and abundant, contributing to a positive start to the day with notable service and scenic views.
Dinner
Rooms
Cleanliness
Staff
Wi-Fi
No, Citizen Hotel doesn't have any pool.
No, a spa isn't available at Citizen Hotel.
No, Citizen Hotel doesn't allow dogs.
Yes, parking facilities are available at Citizen Hotel.
No, Citizen Hotel doesn't have a gym.
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