Hotel Heritage formerly known as Comfort Inn Heritage
Mumbai
18.97593700,
72.83438100
,
Sant Savta Marg, Opp Gloria Church, Byculla (e), Mumbai 400 027
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Heritage, formerly Comfort Inn Heritage, is strategically positioned in the heart of Mumbai, making it a prime location for travelers seeking convenience and accessibility to key city attractions. Its central location facilitates easy exploration of iconic spots such as the Colaba Causeway and India Gate. Guests appreciate the hotel's proximity to various landmarks and enjoy well-maintained, spacious rooms that provide comfort during their stay. The hotel is also well-positioned near Byculla station and numerous dining options, making it an advantageous choice for experiencing the essence of Mumbai.
The hotel offers a satisfactory breakfast experience, with many guests praising the good selection and tasty offerings. Although some pointed out limited variety, especially catering to local tastes, the professional service contributes to a pleasant dining atmosphere.
Cleanliness is a strong suit for Hotel Heritage, with numerous guests praising the immaculate condition of rooms and communal areas. The staff's friendliness and attentiveness contribute to maintaining a welcoming and clean environment, although some noted issues with linens and occasional superficial cleaning.
The room experience at Hotel Heritage is mixed, with a notable emphasis on cleanliness and comfort. Spacious executive rooms enhance the stay, though some guests feel certain accommodations could benefit from updates or exhibit minor inconveniences, such as noise or lack of views.
The staff at Hotel Heritage is highly praised for their exceptional service and hospitality, with a collective commitment to making guests feel welcome and valued. Special mentions go to individuals like Mr. Kiran, Mr. Taabish, Farooq, and Mr. Ashok, who exemplify the hotel's dedication to service. Although there are occasional calls for further staff training, the overall guest experience is significantly enriched by the hospitality.
Overall, Hotel Heritage presents a favorable combination of location, service, and cleanliness, making it a solid choice for travelers to Mumbai seeking both comfort and convenience.
Categories
The hotel offers a satisfactory breakfast experience, with many guests praising the good selection and tasty offerings. Although some pointed out limited variety, especially catering to local tastes, the professional service contributes to a pleasant dining atmosphere.
Cleanliness is a strong suit for Hotel Heritage, with numerous guests praising the immaculate condition of rooms and communal areas. The staff's friendliness and attentiveness contribute to maintaining a welcoming and clean environment, although some noted issues with linens and occasional superficial cleaning.
The room experience at Hotel Heritage is mixed, with a notable emphasis on cleanliness and comfort. Spacious executive rooms enhance the stay, though some guests feel certain accommodations could benefit from updates or exhibit minor inconveniences, such as noise or lack of views.
The staff at Hotel Heritage is highly praised for their exceptional service and hospitality, with a collective commitment to making guests feel welcome and valued. Special mentions go to individuals like Mr. Kiran, Mr. Taabish, Farooq, and Mr. Ashok, who exemplify the hotel's dedication to service. Although there are occasional calls for further staff training, the overall guest experience is significantly enriched by the hospitality.
Overall, Hotel Heritage presents a favorable combination of location, service, and cleanliness, making it a solid choice for travelers to Mumbai seeking both comfort and convenience.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Nestled in the heart of Mumbai, Hotel Heritage, formerly known as Comfort Inn Heritage, boasts a prime location that guests appreciate for its convenience and accessibility. The hotel's central positioning places visitors in close proximity to numerous points of interest and shopping areas. Visitors attending events will find its location ideal due to its ease of access. Travelers can enjoy visiting iconic landmarks such as the Colaba Causeway, the magnificent rail terminus, the historic Taj Palace Hotel, and the famous India Gate, all situated within a short distance.
Guest reviews highlight the hotel's excellent location, twenty minutes from Colaba Causeway, making it a great base for exploring Mumbai's vibrant surroundings. Though some noted the neighborhood isn't ideal for exploring on foot, the convenient location ensures that popular areas in Mumbai are easily reachable. With spacious rooms that are both clean and welcoming, the hotel provides a comfortable stay.
Guests also commend the staff's friendliness and helpfulness, with Mr. Farook receiving special mention for his hospitality. Positioned near Byculla station and Gloria Church, and surrounded by numerous dining options, Hotel Heritage exemplifies a strategic choice for travelers looking to experience the essence of Mumbai while enjoying the comfort of a well-situated hotel.
Hotel Heritage, formerly known as Comfort Inn Heritage, has garnered a variety of opinions when it comes to its breakfast offerings. Many guests praise the breakfast as excellent and amazing, appreciating the good selection and tasteful options. The restaurant is also noted for its nice food at reasonable prices. Several reviews highlight the positive and friendly nature of the staff, adding to a pleasant dining experience.
However, some guests feel that the breakfast could benefit from more variety, especially for those with European tastes, finding the spread somewhat limited or repetitive over their stay. While some guests are satisfied with the good quality of the food, others feel it lacks international diversity, largely catering to local preferences. Despite this, the overall sentiment suggests that the breakfast is satisfactory, with many guests enjoying their mornings at the hotel. The combination of good food and professional service seems to leave a generally favorable impression, ensuring many would consider returning.
Hotel Heritage, formerly known as Comfort Inn Heritage, offers guests a variety of room experiences, with a mix of positive aspects and areas for potential improvement. One of the hotel's highlights is its emphasis on cleanliness; several guests noted that the rooms are clean and comfortable, providing a pleasant environment during their stay. Comfort is further enhanced by well-functioning air conditioning, contributing to a restful experience. Additionally, some rooms are notably spacious, including the executive rooms, which are exceptionally large and provide added privacy with raised floors. Features such as a minibar and coffee set add to the convenience and comfort offered to guests.
However, some visitors felt that certain rooms could benefit from updates, as they appear old and somewhat cramped. While some found the space sufficient and pleasing, others were disappointed with rooms that were smaller than expected, lacking in natural sunlight and air circulation. Noise from nearby repairs and dust from air conditioning units were noted as negative points in certain accommodations. Unfortunately, none of the rooms offer views, with windows facing corridors instead.
Overall, the hotel combines a dedication to cleanliness and comfort with the reliable presence of friendly staff. Yet, an inconsistency in room quality and size takes away from what could be an even more advantageous staying experience, highlighting the need for potential refurbishments to align with the expectations of a 4-star hotel.
Hotel Heritage, previously known as Comfort Inn Heritage, offers a mixed yet predominantly positive experience when it comes to cleanliness. Many guests have praised the hotel for its impeccably clean rooms and beautifully appointed spaces, often describing it as an ideal choice for business trips or short stays. The staff is frequently mentioned for their friendliness and hospitality, contributing to a welcoming atmosphere overall.
However, some guests have noted areas for improvement. Some concerns have been raised about the cleanliness of linens and bathrooms, with reports of superficial cleaning efforts. A few guests have remarked on issues such as a damp smell, dusty surfaces, and occasional pest sightings, indicating inconsistent cleaning standards.
Despite these critiques, the hotel maintains a generally favorable reputation for cleanliness, supported by a location and atmosphere that guests find appealing. The attentive front desk and clean rooms continue to contribute positively to the overall guest experience.
Hotel Heritage, formerly known as Comfort Inn Heritage, is widely praised for its exceptional staff and impeccable service. The hotel offers a warm and welcoming atmosphere, thanks to the consistently courteous, friendly, and helpful staff. From security guards to the concierge team, bell boys, waiters, and room service, each member of the team demonstrates high-quality customer-centric behavior, ensuring that guests feel valued throughout their stay.
The staff's hospitality stands out as one of the most talked-about aspects, with numerous guests highlighting their friendliness and professionalism. The friendly attitude of the staff, who are always ready to provide information or assistance, adds to the overall positive experience at the hotel. Specific recognition is given to individuals like the F&B Manager, Mr. Kiran, and team members like Mr. Taabish, Farooq, and Mr. Ashok, all known for their willingness to help guests with enthusiasm and kindness.
While the majority of feedback about the staff is overwhelmingly positive, some isolated comments suggest a need for further training. Nonetheless, it is clear that the hospitality provided by the staff significantly contributes to the hotel's appeal, ensuring that guests feel comfortable and well taken care of during their visit.
Location Show Map
Location
Guest reviews highlight the hotel's excellent location, twenty minutes from Colaba Causeway, making it a great base for exploring Mumbai's vibrant surroundings. Though some noted the neighborhood isn't ideal for exploring on foot, the convenient location ensures that popular areas in Mumbai are easily reachable. With spacious rooms that are both clean and welcoming, the hotel provides a comfortable stay.
Guests also commend the staff's friendliness and helpfulness, with Mr. Farook receiving special mention for his hospitality. Positioned near Byculla station and Gloria Church, and surrounded by numerous dining options, Hotel Heritage exemplifies a strategic choice for travelers looking to experience the essence of Mumbai while enjoying the comfort of a well-situated hotel.
Breakfast
However, some guests feel that the breakfast could benefit from more variety, especially for those with European tastes, finding the spread somewhat limited or repetitive over their stay. While some guests are satisfied with the good quality of the food, others feel it lacks international diversity, largely catering to local preferences. Despite this, the overall sentiment suggests that the breakfast is satisfactory, with many guests enjoying their mornings at the hotel. The combination of good food and professional service seems to leave a generally favorable impression, ensuring many would consider returning.
Rooms
However, some visitors felt that certain rooms could benefit from updates, as they appear old and somewhat cramped. While some found the space sufficient and pleasing, others were disappointed with rooms that were smaller than expected, lacking in natural sunlight and air circulation. Noise from nearby repairs and dust from air conditioning units were noted as negative points in certain accommodations. Unfortunately, none of the rooms offer views, with windows facing corridors instead.
Overall, the hotel combines a dedication to cleanliness and comfort with the reliable presence of friendly staff. Yet, an inconsistency in room quality and size takes away from what could be an even more advantageous staying experience, highlighting the need for potential refurbishments to align with the expectations of a 4-star hotel.
Cleanliness
However, some guests have noted areas for improvement. Some concerns have been raised about the cleanliness of linens and bathrooms, with reports of superficial cleaning efforts. A few guests have remarked on issues such as a damp smell, dusty surfaces, and occasional pest sightings, indicating inconsistent cleaning standards.
Despite these critiques, the hotel maintains a generally favorable reputation for cleanliness, supported by a location and atmosphere that guests find appealing. The attentive front desk and clean rooms continue to contribute positively to the overall guest experience.
Staff
The staff's hospitality stands out as one of the most talked-about aspects, with numerous guests highlighting their friendliness and professionalism. The friendly attitude of the staff, who are always ready to provide information or assistance, adds to the overall positive experience at the hotel. Specific recognition is given to individuals like the F&B Manager, Mr. Kiran, and team members like Mr. Taabish, Farooq, and Mr. Ashok, all known for their willingness to help guests with enthusiasm and kindness.
While the majority of feedback about the staff is overwhelmingly positive, some isolated comments suggest a need for further training. Nonetheless, it is clear that the hospitality provided by the staff significantly contributes to the hotel's appeal, ensuring that guests feel comfortable and well taken care of during their visit.
No, Hotel Heritage formerly known as Comfort Inn Heritage doesn't have any pool.
No, a spa isn't available at Hotel Heritage formerly known as Comfort Inn Heritage.
No, Hotel Heritage formerly known as Comfort Inn Heritage doesn't allow dogs.
Yes, parking facilities are available at Hotel Heritage formerly known as Comfort Inn Heritage.
No, Hotel Heritage formerly known as Comfort Inn Heritage doesn't have a gym.
Location Show Map
More Options
