Mumbai18.93359800,
72.82486600,
V.n.road, Off Marine Drive, Churchgate(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Ambassador Hotel in Mumbai, situated on the iconic Marine Drive, is celebrated for its outstanding location that offers easy access to the city's vibrant attractions. Nestled near Churchgate Station and the waterfront, guests appreciate being within walking distance of delightful eateries, major transport hubs, and the lively promenade. The property's historical charm, complemented by modern updates, creates a seamless blend of old-world allure with contemporary comforts. Ideal for marathon participants or those wanting to soak up the coastal vibe, its strategic placement results in a smooth and enjoyable experience for guests.
Breakfast at The Ambassador is generally well-received, known for its variety and quality. The elaborate buffet includes a wide selection catering to different tastes, with particular praise for local South Indian specialties and an arrangement for those preferring an English breakfast. While guests mostly enjoy the delicious offerings, some suggest improvements in consistency and space in the dining area to enhance the experience further.
In terms of accommodations, many guests commend the spacious and clean rooms, with some remodeled to provide modern amenities and comfort. Despite some outdated decor in certain areas, the generous room size and comfortable beds contribute to a restful stay. Moreover, attentive staff swiftly fulfill requests, ensuring that guests' needs are met efficiently. Although a few maintenance issues were noted, the overall positive aspects of the rooms are highlighted, particularly their appeal enhanced by the hotel's prime location.
Cleanliness is another strong point at The Ambassador, maintained by a friendly and efficient housekeeping team that upholds a neat and fresh ambiance despite the hotel's age. The strategic location of the property infinitely adds to its charm, providing convenient access to key attractions like Victoria Train Station and the Gateway of India.
A standout feature of The Ambassador is its exceptional staff, praised for their courteous and professional demeanor, making guests feel welcomed and cared for throughout their stay. Accounts of attentive and efficient service abound, with specific individuals like Mahendra often mentioned for their exemplary customer care. The supportive and friendly nature of the staff enriches the guest experience significantly, establishing the hotel as one that truly values its visitors. Show more
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Hotel near Nightlife Spots
The Ambassador is located off Marine Drive near Churchgate, giving access to dining and nightlife. The hotel offers comfortable accommodations in a central location.
4-Star Hotel
Located off Marine Drive in Churchgate, this hotel offers comfortable rooms and a convenient location. Its proximity to major attractions makes it a good choice for tourists.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Deluxe RoomThis twin/double room features free WiFi.
All high touch items and room amenities have been thoroughly sanitized and disinfected by applying world class hygiene and disinfection protocols to make it a safe place to stay. The property has enhanced ventilation and quality of fresh air to all rooms.
Executive Room This twin/double room features free WiFi and flat-screen TV. A minibar and safety deposit box are also provided.
All high touch items and room amenities have been thoroughly sanitized and disinfected by applying world class hygiene and disinfection protocols to make it a safe place to stay. The property has enhanced ventilation and quality of fresh air to all rooms.
Premium RoomPremium rooms are part of new Luxury Wing on 5th floor. The spacious rooms have a large bathroom and luxury amenities.
All high touch items and room amenities have been thoroughly sanitized and disinfected by applying world class hygiene and disinfection protocols to make it a safe place to stay. The property has enhanced ventilation and quality of fresh air to all rooms.
Luxury SuiteThis spacious suite features a separate living room and bedroom. Special highlights include a 24-hour room butler, minibar and in-room safe.
All high touch items and room amenities have been thoroughly sanitized and disinfected by applying world class hygiene and disinfection protocols to make it a safe place to stay. The property has enhanced ventilation and quality of fresh air to all rooms.
Twin Room The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Nestled almost on Marine Drive, The Ambassador in Mumbai offers an unparalleled location that is hard to beat. Guests consistently highlight its vicinity to iconic spots such as Churchgate Station and the waterfront, making it an ideal choice for tourists eager to explore the city's vibrant attractions. This historical boutique property, built in 1939 and thoroughly updated, exudes an old-world charm that complements the modern comforts it provides. Its prime positioning places visitors within walking distance of the lively promenade, several delightful eateries, and even major transport hubs, ensuring convenient accessibility. Moreover, the hotel is perfectly situated for those participating in the Mumbai Marathon or those keen on soaking up the city's renowned coastal vibe. The area brims with inviting restaurants, and the proximity to Marine Drive offers the promise of leisure strolls by the sea. A stay at The Ambassador isn't just about the location; the combination of its strategic placement, clean rooms, and supportive staff results in a seamless and comfortable experience for all who visit.
Breakfast
The breakfast experience at The Ambassador, Marine Drive, Mumbai consistently stands out for its variety and quality. Guests frequently highlight the elaborate and well-spread buffet, offering a wide selection of dishes that cater to different tastes. Many appreciated the range of options available, noting the inclusion of both local South Indian specialties and a decent arrangement for those preferring an English breakfast. The quality of food is often praised, with several guests expressing their satisfaction with the delicious and plentiful offerings, which even drew some back for additional meals throughout the day.
While positive sentiments dominate, there are a few areas for improvement as pointed out by some guests. The breakfast was described by a few as being limited in selection, with certain items like pastries being too dry or food being overly oily, suggesting inconsistencies in quality. In addition, the breakfast dining area was noted to be cramped, affecting the overall dining experience despite the good spread available.
Overall, the breakfast at The Ambassador is generally well-received, especially for its variety and flavorful offerings, though enhancements in quality consistency and dining space could further elevate the guest experience.
Rooms
The Ambassador, located on Mumbai's Marine Drive, provides a mixed experience when it comes to its rooms, based on guest reviews. Many visitors appreciate the spaciousness and cleanliness of the rooms, describing them as comfortable with well-equipped features. The atmosphere pays homage to luxury, with some rooms evoking the feel of a king's palace, despite the furniture having seen better days. The new wing, particularly on the 5th floor, offers renovated rooms that are highly praised for their updated amenities and comfort.
Guests often commend the room size, which is considered generous by Mumbai standards, and the comfortable beds contribute to a restful stay. Some rooms also offer a lovely view from higher floors, which adds to the appeal. Additionally, the hotel staff is attentive, responding swiftly to requests for extra amenities such as beds, ensuring guests' needs are met promptly.
However, some comments note that parts of the hotel are beginning to show their age, with certain rooms in need of renovation and maintenance. Issues such as outdated decor and occasional cleanliness concerns, along with problems like leaking air conditioning, hint at the need for improvement in some areas. Despite these issues, the overall experience is enhanced by the strategic location of the hotel and the positive aspects of the rooms that many guests highlight in their reviews.
Cleanliness
The Ambassador Hotel on Marine Drive in Mumbai receives generally positive reviews regarding its cleanliness, backed by the attentive and professional housekeeping staff. Guests frequently mention the clean and well-maintained rooms, which contribute to a comfortable stay. Despite some issues noted in certain areas, the overall ambiance of the hotel compensates for its age, with a neat and fresh-smelling property. Housekeeping services are praised for their friendliness and efficiency, ensuring spaces are tidy and pleasant for all guests. The strategic location, just steps away from Marine Drive, further enhances the appeal of staying at this hotel, with convenient access to key attractions like Victoria Train Station and the Gateway of India. Coupled with decent breakfast offerings, the service from the staff is deemed proper, adding to the comfortable and reassuring experience.
Staff
Visitors of The Ambassador, Marine Drive, Mumbai frequently highlight the exceptional standard of service experienced during their stay, emphasizing the hotel's exemplary staff. Guests often describe the staff as brilliant, very polite, and incredibly friendly, contributing to a welcoming and homely environment. The staff's courteous and professional demeanor is frequently noted, alongside their readiness to assist at any moment, making a significant impression on solo travelers and groups alike.
Accounts of excellent customer care abound, with many appreciating the efficient and attentive nature of the team. Specific mentions of outstanding service from individuals like Mahendra reinforce the overall perception of the staff as personable and dedicated. The staff's ability to be incredibly supportive and efficient plays a vital role in creating a seamless and perfect stay for guests, who commend the consistent display of friendliness and helpfulness.
Through these reviews, it becomes apparent that the welcoming and attentive staff at The Ambassador, Marine Drive, significantly enrich the guest experience, contributing to its reputation as a hotel that truly values and cares for its visitors.
No, The Ambassador, Marine Drive, Mumbai doesn't have any pool.
No, a spa isn't available at The Ambassador, Marine Drive, Mumbai.
No, The Ambassador, Marine Drive, Mumbai doesn't allow dogs.
Yes, parking facilities are available at The Ambassador, Marine Drive, Mumbai.
No, The Ambassador, Marine Drive, Mumbai doesn't have a gym.