Mumbai19.09709400,
72.85469000,
Nehru Road, Vile Parle (east), Adjacent To Domestic Airport(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Orchid Hotel Mumbai Vile Parle has earned a largely positive reputation, particularly for its strategic location near Mumbai Airport, making it ideal for travelers requiring quick access to domestic and international terminals. The ease of transportation and available airport shuttle services add to its convenience for guests.
The hotel's breakfast experience is praised for its tasty and varied offerings, especially the authentic South Indian dishes at Vindhyas restaurant, although there is room for improvement in service speed and buffet freshness. Dinner at the hotel also receives commendation for its delicious food and quality, especially with live music enhancing the dining atmosphere. However, some guests feel that service might be improved, and the menu could use updates.
Rooms at The Orchid Hotel are spacious and clean, providing guests with a comfortable stay, featuring large beds and ample amenities. Although the infrastructure may show signs of age, staff members like Sushant and Snehal are frequently praised for their hospitable service, helping to maintain a positive experience. Cleanliness in rooms is generally applauded, despite occasional reports of dampness or outdated furnishings needing attention.
Staff at the hotel consistently receive high marks for their friendliness and efficiency, ensuring guests feel welcome and well-cared-for throughout their stay. Though the free Wi-Fi service receives mixed reviews for inconsistent speed and connectivity, the option for a paid faster service is available.
For families, while not equipped with specific kid-friendly amenities, the hotel provides a relaxing environment with helpful staff accommodating to children. Bed comfort is appreciated by many guests, adding to the overall satisfaction, despite occasional reports of firmness or other issues.
In terms of its five-star rating, assessments vary, with some guests noting the need for modernization and improvement in amenities. However, its value for money and strategic location continue to draw visitors, especially business travelers who benefit from its convenience and supportive staff. Overall, whether for business or leisure, The Orchid Hotel remains a favored choice for those seeking a comfortable, accessible base in Mumbai. Show more
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Hotel with Spa
The Orchid Hotel Mumbai Vile Parle offers spa facilities as part of its amenities, catering to guests seeking wellness and relaxation.
Hotel with Gym
Offers a state-of-the-art gymnasium equipped with modern amenities to ensure you can maintain your fitness regimen effortlessly. Unwind and stay on track with your exercise goals in our well-appointed gym, designed to cater to your fitness needs while you're away from home. Access to fitness centre is complimentary for resident guests.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe Room King Bed with BathtubThis room comes with a minibar and tea/coffee maker. A work desk with internet connection is available in each room.
It offers view of the atrium/airport.
Executive Room Queen or Twin bedThis spacious room comes with a minibar and tea/coffee maker.
It offers view of the atrium.
Club Room King Bed with Complimentary Airport Drop, Happy HoursRoom offers 24-hour butler service and free tea/coffee. The en suite bathroom has a separate shower cubicle and bathtub. WiFI is included.
Complimentary shuttle for airport transfers from Terminal 1A and 1B only.
Orchid Suite with Separate Living Room, Two Way Airport Transfers, Happy HoursThis room comes with a living room and a master bedroom. Wifi is included.
Complimentary shuttle for airport transfers from Terminal 1A and 1B only.
Premier Room with King or Twin BedOffering views of the airport runway, this spacious room comes with a large bedroom. It has a minibar and tea/coffee maker. The private bathroom comes with a hot tub.
Deluxe Room Twin Bed with BathtubFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Presidential SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
The Orchid Hotel Mumbai Vile Parle boasts an enviable location that is highly convenient for travelers, particularly those flying in and out of Mumbai. Situated just minutes away from the Mumbai Airport, the hotel is strategically positioned to serve both domestic and international terminals, making it an ideal choice for short stopovers or business visits. The hotel's proximity to major highways enhances ease of travel, providing quick access to the city's main attractions and business districts. Guests appreciate the accessibility for taxis, Ubers, and auto rickshaws, further simplifying their transit needs. Additionally, the hotel offers airport shuttle services, which adds to the convenience for visitors with heavy luggage or tight schedules. While the surroundings may not be noted for scenic views, the excellent connectivity and hassle-free access to the airport make The Orchid Hotel a practical and appealing base for travelers on the move.
Breakfast
The Orchid Hotel Mumbai Vile Parle offers a delightful breakfast experience that has garnered many positive remarks from its guests. The breakfast spread is consistently described as good, tasty, and varied, featuring a substantial selection of both Indian and continental options. Particularly noteworthy are the excellent South Indian dishes available at the Vindhyas restaurant, which receive frequent praise for their authenticity and flavor.
Guests appreciate the large, diverse buffet, and many find the breakfast at the Boulevard to be sumptuous and satisfying. The vegetarian breakfast options are notably fantastic, with some highlighting the sumptuous offerings as a standout feature. Aside from the food, the courteous service provided by the staff, including a commendable effort by the F&B team, enhances the overall breakfast experience.
However, some guests mention room for improvement, particularly concerning the speed of service for items like omelettes and dosas, as well as the occasional lack of freshness in the buffet items. The seating area is also critiqued for being cramped. Despite these occasional setbacks, the breakfast generally leaves a positive impression, offering a reliable and enjoyable start to the day.
Dinner
Dinner at The Orchid Hotel Mumbai Vile Parle is often praised for its excellent and delicious food, leaving guests satisfied across various meals such as breakfast, lunch, and dinner. Though the menu might lack extensive variety, the overall quality and taste of the dishes are commendable, offering a dynamic dining experience with varied options and ensuring a good evening meal. The dining experience at Vindhyas particularly stands out, where guests appreciate the enjoyable meals accompanied by live music, contributing to pleasant evenings.
Despite the general satisfaction with the food quality, some reviews highlight areas for improvement, noting that restaurant service needs enhancement, and suggesting that food seasoning could be better. However, the food remains a strong point, frequently described as awesome, with supporting staff ensuring an enjoyable dining experience. There are also mixed feelings about the consistency of the menu offerings over the years, pointing to the need for updates.
Ultimately, The Orchid Hotel offers guests delicious meals in various settings, including the South Indian restaurant, where dinners are often enjoyed, and the buffet options that provide great entertainment. Though there are elements that could be refined regarding food deliveries and service timing, the consistent praise for the high-quality meals makes dining a strong aspect of the guest experience at this hotel.
Rooms
The Orchid Hotel Mumbai Vile Parle offers an array of spacious and clean rooms that guests frequently appreciate. With room sizes considered some of the largest in Mumbai, visitors often find ample space, comfort, and hygiene that are perfect for a relaxing stay. The hotel rooms are well maintained and equipped with necessary amenities to ensure a comfortable experience. Many guests highlight the comfort of the large beds and the aesthetically pleasing room design, contributing to a rejuvenating night's sleep.
The well-ventilated rooms provide stunning views of Mumbai, with some offering glimpses of the airport for those fascinated by vibrant cityscapes. The new wing of the hotel appears to have been renovated recently, boasting cleanliness and modern standards. While the infrastructure may be dated, it remains functional and fits the bill for many travelers seeking convenience. In addition, hotel staff such as Sushant, Snehal, and Abdul Mannan receive commendations for their positive hospitality.
Despite some past issues with room odors or dated facilities, the hotel strives to address these concerns swiftly. The majority of guests find themselves content with their accommodations, praising the cleanliness and comfort overall. With its proximity to the airport and town, The Orchid Hotel continues to offer a uniquely pleasant experience amidst Mumbai's bustling landscape.
Beds
The beds at The Orchid Hotel Mumbai Vile Parle receive a mix of opinions from guests. Many visitors note the comfort of the beds, describing them as comfortable, super clean, and some even claiming to be the most luxurious they have ever experienced. These positive remarks often focus on the comfortable rooms and clean sheets and pillows, adding to the overall satisfaction of the accommodation.
However, some guests report disparities in their experiences, mentioning that certain beds were uncomfortably firm or had issues such as sagging mattresses and intrusive springs. Comments also include dissatisfaction with some of the bed linens and the time it takes for room service to respond.
Overall, while there are some complaints, many travelers seem to enjoy the bed comfort at this hotel, appreciating both the softer and firmer options available, even though there is feedback highlighting areas for improvement.
Cleanliness
The Orchid Hotel Mumbai Vile Parle has garnered mixed reviews when it comes to cleanliness. On the positive side, many guests have found the rooms to be very clean and well-maintained, with particular praise for spotless bathrooms and a hygienic environment overall. The property's clean and comfortable atmosphere contributes positively to the guest experience, offering pleasant stays with good amenities. Moreover, the cleanliness in common areas and customer service also receives positive mentions.
However, some guests have noted discrepancies in the level of cleanliness, pointing out issues such as damp smells, outdated furnishings, and areas in need of refurbishment. Concerns about mold, dirty linens, and stained carpets have been raised, which detract from the hotel's otherwise satisfactory environment. These issues are compounded by mixed feedback on the staff's attentiveness to cleanliness and maintenance requests. While many guests appreciate the clean surroundings, others feel that improvements are needed to meet expectations consistently.
Staff
The Orchid Hotel Mumbai Vile Parle stands out for its exceptional staff, who consistently receive praise for their friendliness and professionalism. Guests highlight the courteous and helpful nature of the team, noting their eagerness to provide top-notch service and accommodate every need. Names like Deepika, Karan, and others are frequently mentioned for their exemplary service, offering assistance with a smile and ensuring a pleasant experience for visitors. The reception staff, along with the housekeeping and concierge teams, are recognized for their efficiency and politeness, making even a short stay memorable. Although there are minor critiques, the overwhelming consensus is that the hotel staff are an asset, showcasing great values and contributing significantly to a comfortable and enjoyable stay.
Wi-Fi
Visitors to The Orchid Hotel Mumbai Vile Parle have mixed feelings about the Wi-Fi services offered at the property. Although the availability of free Wi-Fi is a positive aspect, guests often find the connection to be lacking in consistency and speed. In particular, free Wi-Fi is described as slow, with frequent issues such as difficulty connecting or the Wi-Fi not working in certain areas like the rooms. Mobile network coverage also seems to be insufficient within the hotel premises, adding to the frustration for those relying on Internet connectivity.
For those seeking a stable connection, the paid internet option delivers better performance, with faster speeds and more reliable service, although it comes at an additional cost. A limitation to note is the restriction on connecting more than two devices without incurring extra charges. Some visitors did appreciate the internet speed that the hotel provided and found it to be satisfactory for their needs. Overall, while the Wi-Fi does work well for some, it appears that improvements could be made to enhance the overall connectivity and ease of access for all guests.
Family
The Orchid Hotel in Mumbai's Vile Parle area receives mixed reviews regarding family and kids' activities. While some find it a fantastic choice for a family holiday and excellent for a short stay, others point out a lack of kid-friendly amenities like a play area. Despite concerns about the environment not being entirely family-friendly and issues with room dampness, the hotel's staff is noted for being helpful, especially when accommodating young children. Overall, the hotel is recommended for families, offering a relaxing and pleasant stay, with guests expressing a high likelihood of returning.
5 Star
The Orchid Hotel Mumbai Vile Parle, situated conveniently near the airport, is often described as providing a mixed experience, especially in relation to its 5-star rating. While some guests appreciate the proximity to the airport and highlight the efficient service of the staff, which enhances their stay, others express dissatisfaction with facilities that fail to meet five-star expectations. Remarks underscore that the decor appears dated and the ambiance aligns more closely with a three-star establishment. Several reviews point out shortcomings in the Wi-Fi speed, cleanliness, and general service quality.
Nevertheless, certain reviews commend the Orchid Hotel for offering good value for money, with some recommending the establishment for various types of trips due to its advantageous location. Positive notes suggest that visitors can anticipate a satisfactory level of comfort and service, akin to that expected from a higher-tier hotel. Despite mixed opinions on its star rating, guests continue to return for its consistent quality services and strategic location.
Business
The Orchid Hotel Mumbai Vile Parle is praised as an ideal choice for business travelers, especially due to its strategic location near the airport. This proximity makes it a convenient option for both short business visits and transit passengers who are pressed for time. The hotel offers good quality service and attentive client care, which enhances its appeal for work-related stays. A complementary shuttle service further complements its business-friendly amenities, including a helpful business center. However, there are some areas for improvement, such as the slow check-in and check-out process, along with the need for some renewal of the facilities. Despite these minor drawbacks, the hotel's price point and location make it a competitive option for those traveling for business in Mumbai, especially when odd flight hours or quick stopovers are involved. It's recommended for both business and leisure travelers looking for convenience and functionality.
Yes, The Orchid Hotel Mumbai Vile Parle has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Orchid Hotel Mumbai Vile Parle.
No, The Orchid Hotel Mumbai Vile Parle doesn't allow dogs.
No, parking facilities aren't available at The Orchid Hotel Mumbai Vile Parle.
Yes, The Orchid Hotel Mumbai Vile Parle has a gym.