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AC Hotel Murcia by Marriott

Murcia , Av. Juan Carlos I, 39 Esquina Con C/fernando Alonso Navarro (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAC Hotel Murcia by Marriott receives praise across several categories, making it an attractive option for travelers.

In terms of location, the hotel strikes a favorable balance between accessibility and tranquility. It is situated slightly outside the city center but benefits from being directly opposite a tram stop, making it easy to reach central Murcia and other parts of the city. For those driving, the hotel offers convenient access to the highway and ample street parking. The proximity to amenities such as restaurants and a Carrefour supermarket further enhances its appeal.

The breakfast experience is one of the hotel’s standout features, consistently described as extensive, varied and high-quality. Guests appreciate the fresh, tasty items and the cozy, well-organized breakfast area. The friendly and professional staff add to the positive dining experience, though a few guests mention a desire for more variety over longer stays.

Guests highlight the rooms for their spaciousness, cleanliness and comfort. The beds are particularly praised for their comfort and the modern bathrooms add a touch of luxury, despite some minor design issues. The inclusion of amenities such as coffee capsules and multiple pillow options contribute to the overall pleasant stay. However, soundproofing could be improved as some guests experienced noise from the main avenue and adjacent rooms.

Cleanliness is a consistent strong point with both rooms and common areas being meticulously maintained. This high standard of cleanliness, combined with a well-organized and quiet environment, makes for a relaxing stay.

The staff at AC Hotel Murcia by Marriott are frequently noted for their friendliness and professionalism. From reception to housekeeping, the staff’s attentiveness and courteous nature significantly enhance the guest experience. Despite occasional mentions of less friendly interactions, the overall sentiment is overwhelmingly positive.

WiFi receives mixed reviews; many guests find it reliable and fast, particularly in public areas. However, some encounter issues with connectivity and speed in their rooms, indicating room for improvement.

The gym and pool offer additional amenities for guests. The gym, while basic and occasionally outdated, provides essential equipment for a simple workout. The outdoor pool, although small and sometimes requiring more frequent cleaning, is appreciated by many for its refreshing respite.

Parking is generally well-received with ample free street parking nearby and a private garage available for those willing to pay. This convenience adds to the overall ease of staying at the hotel.

For families, the hotel is considered safe and accommodating with comfortable room arrangements and a nearby park. However, some aspects, like the freestanding shower, could be more family-friendly.

Overall, AC Hotel Murcia by Marriott provides a pleasant stay characterized by excellent service, clean and comfortable rooms and a convenient yet quiet location. With minor improvements in certain areas, it could even further enhance the guest experience.
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Hotel Taking Steps Towards Sustainability

This hotel reports its carbon and water footprints and implements environmental practices such as guest room recycling. They also offer bicycles for guests to explore the city, promoting a healthy and environmentally friendly mode of transportation.

Family Friendly Hotel

While specific family amenities aren't detailed, Marriott hotels often cater to families with spacious rooms and potential for connecting rooms. It is a well-known chain, which ensures a level of quality and service.

Hotel with Swimming Pool

This hotel provides an outdoor pool where guests can relax and unwind. It is a comfortable and modern hotel, strategically positioned near the center of Murcia with transport links and places of cultural interest.

Outdoor Pool

Business Hotel

This hotel has three meeting rooms equipped with Wi-Fi, telephones, and projectors, ranging from 47 m² to 104 m². It offers comprehensive services and infrastructure for technological and audiovisual requirements, suitable for both business meetings and social events.

Hotel with Parking

AC Hotel Murcia by Marriott offers private parking on site, providing guests with a secure and easily accessible parking option. This feature contributes to a comfortable and worry-free stay.

Accessible Hotel

This hotel provides accessible on-site parking and has elevators. It offers accessible areas with accessible routes from the public entrance and an accessible business center entrance. Service animals are also welcome.

Hotel with Gym

This hotel offers a fitness room, providing guests with convenient access to exercise facilities. The hotel also includes a Turkish bath, offering a unique and relaxing post-workout experience.

4-Star Hotel

This stylish hotel features a seasonal outdoor swimming pool and modern amenities. Its location near the city center offers a balance of convenience and a relaxing atmosphere.

Hotel with Outdoor Pool

This 4-star hotel features a refreshing outdoor pool where guests can enjoy swimming. It also has a poolside bar where guests can relax and socialize.

Room Types

Standard Room Queen, Guest room, 1 Queen This air-conditioned exterior room type features smart, modern décor. It comes with flat-screen satellite TV and a minibar. The bed includes reading lights and four pillows. There is 24-hour room service, and WiFi is available for a surcharge. The private bathroom includes a hairdryer and a shower. Some rooms overlook the pool area. Laundry service is available.

Standard Plus, Guest room, 1 King This air-conditioned room features free services including a flat-screen satellite TV, Nespresso coffee maker and a safe. A free bottle of water is provided and a minibar is available with a surcharge. The bed includes reading lights and 4 pillows. There is 24-hour room service and free high speed WiFi. Featuring modern design, the private bathroom includes a shower, hairdryer, free toiletries, slippers and bathroom. Some rooms overlook the pool area.

Triple Room, Guest room, 2 Twin/Single Bed(s) This air-conditioned room features smarter, more modern décor and parquet floors. It comes with flat-screen satellite TV, minibar and free WiFi. The beds include reading lights and four pillows. There is 24-hour room service. The private bathroom comes with a shower and a hairdryer. Laundry service is available.

Standard Twin Room, Guest room, 2 Twin/Single Bed(s) Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as a quiet street view. The unit offers 2 beds.

Standard Plus Queen, Guest room, 1 Queen Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, soundproof walls, a minibar, a coffee machine as well as a quiet street view. The unit has 1 bed.

About AC Hotel Murcia by Marriott

License: H.MU576

Guest Reviews

8.4

Very Good

Location

AC Hotel Murcia by Marriott boasts a very favorable location that offers both convenience and tranquility. While it is situated slightly outside the city center, this positioning ensures a quiet and peaceful environment. The hotel is directly opposite a tram stop, making it exceptionally easy to reach the city center and other parts of Murcia. Public transportation options, including buses, are readily available, providing excellent connectivity for guests.

For those traveling by car, the hotel provides easy access to the highway and there is ample street parking nearby, which many guests found convenient. The proximity to various amenities, such as restaurants, a Carrefour supermarket and other shops, adds to the overall convenience of its location.

Although it is a bit far from the historic center, the well-connected tram service mitigates this distance, ensuring that guests can reach central attractions and venues with minimal hassle. For those willing to take a stroll, the city center is about a 20 to 30-minute walk away with some guests enjoying the scenic route.

Overall, the location of AC Hotel Murcia by Marriott strikes a balance between accessibility and peacefulness, catering perfectly to those who appreciate easy transport access and a quieter area away from the bustling city center.

Breakfast

The breakfast at AC Hotel Murcia by Marriott consistently receives positive reviews from guests. Highlighted by many as a key feature, the breakfast buffet is noted for being extensive, varied and of high quality. Several guests describe it as spectacular, amazing and plentiful with an ample selection of tasty and fresh items. The breakfast area is cozy and well-organized, contributing to a pleasant dining experience.

Guests also appreciate the prompt and friendly service with staff often described as kind, smiling and professional. The option to have breakfast delivered to the room is a plus with quick service noted by guests.

However, a few criticisms include the monotony of the offerings for those staying multiple days and the cost, which some find a bit high. Despite these minor concerns, the overall sentiment is that the breakfast is a luxurious start to the day and well worth the experience.

Dinner

The dinner experience at AC Hotel Murcia by Marriott seems to be a mixed bag according to guest reviews. On the positive side, many guests appreciated the good quality and taste of the food provided with room service receiving specific praise. Breakfast and dinner offerings were noted as satisfactory and of good quality. However, there were notable issues that several guests faced.

A common complaint was the limited selection of food available. Many expressed disappointment with the restricted menu, which often included only basic options like sandwiches and salads. Additionally, there were frequent mentions of the restaurant not being open on certain nights, including Fridays and Saturdays, which left some guests unable to dine at the hotel as planned. At times, the restaurant had to prioritize accommodating large groups, such as sports teams, leaving individual guests to seek alternative arrangements.

The cafeteria service also received negative feedback with some finding it disappointing in terms of both service quality and food availability. Language barriers with the staff increased the levels of frustration for some international guests. Overall, while the food quality was praised, the limited menu, inconsistent restaurant availability and service issues underscored an area needing improvement for a hotel of this caliber.

Rooms

The rooms at AC Hotel Murcia by Marriott have garnered praise for their spaciousness and cleanliness, which many guests found to be a relaxing retreat. Beds are a highlight, described as very comfortable, some even ranking the king-size beds as wonderful. The modern, marble-adorned bathrooms add a touch of luxury, although some guests noted issues with functionality, such as strange or exposed shower designs.

Attention to detail like multiple pillow options and the inclusion of amenities such as coffee capsules received positive remarks. However, a few guests missed having a coffee maker directly in the room. The room design and decor, marked by touches like lavender sachets and functional furniture, contributed to a pleasing aesthetic, though there were occasional mentions of outdated elements and minor maintenance issues.

The hotel’s commitment to cleanliness stood out with numerous mentions of the spotless condition of the rooms and bathrooms. The soundproofing, however, didn’t meet everyone's expectations with some guests citing noise from the main avenue or adjacent rooms. Despite this, the overall comfort and tranquility of the hotel environment were repeatedly noted.

The staff's excellent service and attention to guest needs, like swiftly addressing room issues, left a positive impression. The location, while a short distance from the city center, is well-connected and in a modern, quiet area. Overall, the spacious, clean and comfortable rooms of AC Hotel Murcia by Marriott provide a pleasant stay for travelers seeking both convenience and a touch of elegance.

Beds

AC Hotel Murcia by Marriott appears to be a haven for those seeking comfort and relaxation, particularly when it comes to bedding. Guest reviews frequently highlight the exceptional comfort of the beds, noting phrases like very comfortable bed, super comfortable bed and very comfortable beds with several pillows to choose from. The comfort extends across various types of beds, from queen-sized to double with many guests appreciating the quality of both the mattresses and pillows.

Several reviewers specifically mention the detail of lavender sachets, adding a pleasant touch to the overall sleeping experience. The bedding is consistently described as clean and well-maintained, contributing to a pleasant stay. While a handful of comments mention the softness of the mattresses not suiting every preference, the majority of guests are satisfied, emphasizing the beds' softness and comfort.

The comfort of the room's main areas, apart from the bathroom, also receives positive remarks, further enhancing the sleep quality. Additional elements like the comfortable sheets and bedding further underscore the effort put into ensuring a restful night.

In summary, the beds at AC Hotel Murcia by Marriott are highly praised with numerous guests affirming that the comfort level is unrivaled, making it an excellent choice for a good night's sleep.

Cleanliness

AC Hotel Murcia by Marriott consistently impresses guests with its high standards of cleanliness and comfort. Reviewers frequently highlight the hotel's spotless environment with many noting that both the rooms and common areas are meticulously maintained. The bathrooms receive particular praise for their cleanliness and spaciousness. Guests also commend the modern, well-maintained facilities and comfortable bedding, which contribute to a pleasant stay.

The overall organization and quietness of the hotel create an inviting atmosphere, further enhanced by friendly and helpful staff. While some reviews mention minor issues, such as occasional smells of tobacco or areas needing modernization, the majority of feedback is overwhelmingly positive, emphasizing the hotel's excellent hygiene standards.

In sum, AC Hotel Murcia by Marriott provides a clean, comfortable and well-organized environment that meets and often exceeds guest expectations, making it a reliable choice for travelers seeking a pleasant stay in Murcia.

Staff

The reviews highlight a consistently positive experience with the staff at AC Hotel Murcia by Marriott. Guests frequently praise the staff for being incredibly friendly, courteous and professional. The reception staff, in particular, stand out for their warm welcomes and helpful attitudes. Many reviewers note the attentiveness and kindness of the employees, including the waiters and housekeeping teams. Exceptional service appears to be a common theme with staff making efforts to ensure guests feel comfortable and well-cared for.

Despite sporadic mentions of less friendly interactions, the overwhelming sentiment is one of high appreciation for the staff's amiability and professionalism. The personal touch from the receptionists and the attentiveness of the servers in both the dining and breakfast areas contribute significantly to the overall pleasant experience of staying at the hotel. The staff's willingness to help and their efficient service leave a lasting impression on guests, making the hotel a recommended choice for both leisure and business travelers.

Wi-Fi

The WiFi experience at AC Hotel Murcia by Marriott garners mixed reviews from guests. On the bright side, many travelers highlighted the WiFi as good, noting its reliability and robust performance. Phrases like Good WiFi, Great connection and Reliable Wi-Fi indicate a generally positive reception with some even praising it as extremely fast and noting water buffering was good. The WiFi was particularly lauded for connecting fine in public areas and offering strong and consistent signals. Guests appreciated the convenience of free WiFi and associated it with great value.

However, some guests encountered issues with the WiFi in their rooms. Reports of having to log in repeatedly and descriptions of the internet being user-unfriendly or not fast enough hint at room for improvement. In some cases, there was no information about the WiFi in the rooms, adding to the inconvenience.

Despite these drawbacks, the overall environment remains pleasant with additional perks like free parking and underground parking for rent. The technology within the rooms, combined with a very good breakfast and good cleaning services, adds a touch of comfort to the guests’ stay.

Gym

The AC Hotel Murcia by Marriott offers a small gym that provides a basic workout facility for guests. Some have found the environment pleasant and noted that, despite its size, it has everything needed for a basic workout session, including a treadmill, two bikes and dumbbells, though these max out at 10kg. The gym has received mixed feedback with several guests finding it outdated and limited in equipment, leading to potential congestion during busy times. Maintenance has been flagged as an area needing improvement with some describing the gym as disappointing. For those seeking a more comprehensive fitness experience, the gym might not meet expectations, especially given its limited amenities and occasional lack of upkeep.

Pool

The AC Hotel Murcia by Marriott offers an outdoor swimming pool that has garnered mixed feedback from its guests. While many have praised the pool as nice, cozy or even fantastic, others have noted that it is quite small and sometimes gloomy. The cleanliness and maintenance of the pool have been points of concern for some, mentioning that it could use more frequent cleaning and a bit of tender loving care.

The pool’s limited operational hours, usually from midday to the early evening, have left some guests desiring extended access, especially during the hot summer months when temperatures soar over 30 degrees Celsius. Despite occasional criticisms about the water temperature being too cold and the pool being busy, many guests have enjoyed their swim and appreciated the availability of towels.

There are additional amenities that augment the pool experience, such as a nice gym and very clean spa area. All rooms offer balconies with pool views, adding to the overall pleasant ambiance. Guests can conveniently park for free at the hotel entrance and the outdoor pool area itself is a relaxing spot, although some have wished for more space to unwind.

Overall, while the pool may not meet every guest's expectations, it remains an attractive feature of the AC Hotel Murcia by Marriott, providing a refreshing respite for many.

Parking

Guests of AC Hotel Murcia by Marriott have generally positive feedback regarding parking options. There is private garage parking available, which provides safe, covered parking, albeit for a fee that many guests find quite steep. However, the convenience it offers is appreciated by those willing to pay. The garage can be described as somewhat cramped but functional.

For those looking to avoid the expenses, there are ample free parking options nearby. Free on-street parking is a common highlight with many guests noting the ease of finding a spot right in front of the hotel or in the surrounding area. The availability of convenient and safe parking spaces just a short distance away alleviates the burden of the hotel's pricey parking fees.

Despite the occasional scarcity, especially during high-capacity times, parking in the vicinity is generally considered good and accessible. The free and plentiful street parking options make it possible for guests to park without additional costs, enhancing their overall experience at the hotel. For those who prefer it, on-site off-street underground parking is also available upon request.

Family

AC Hotel Murcia by Marriott offers a decent experience for families with many guests noting that the hotel is good and safe for children. Families of three can comfortably stay in the rooms and there is a park nearby that adds convenience for those traveling with kids. The staff exhibit great helpfulness and kindness towards children, making the environment pleasant for all ages. However, some guests found the freestanding shower in the room inconvenient for families and a few reviewers questioned the level of privacy in the shower, suggesting that the hotel could improve in being more family-friendly. Overall, the hotel is suitable for families, although it has room for improvement in certain areas.

4 Star

AC Hotel Murcia by Marriott has visible signs of a four-star rating but seems to fall short on some expectations typical for its category. While the hotel is described as luxurious with overall nice facilities, there are several areas where guests felt improvements are needed. For example, the absence of a coffee machine, subpar TV quality and insufficient amenities, like only providing a small bottle of water in triple rooms, detract from its four-star service expectations. Aspects such as maintenance and overall service have been pointed out as areas requiring enhancement to fully align with its four-star status. Despite the hotel's expensive nature and some unmet expectations, it offers a level of comfort one might anticipate from a four-star establishment but needs refinement in several areas to meet and surpass guest expectations.

Business

AC Hotel Murcia by Marriott proves to be a solid choice for business travelers looking for a dependable and proficient environment. Located in a business-friendly area, the hotel offers a fully equipped business center, providing a safe and professional space to work and host meetings. Visitors will appreciate the networking-friendly business areas, encouraging both productivity and relaxation.

The hotel’s quality-price ratio is excellent, providing good value for money which meets and often surpasses expectations. Guests commend the establishment as a good business hotel, particularly suitable for those needing to rest and prepare for professional engagements in the Murcia region. The business services and practical amenities available support everything from work meetings to individual quiet workspaces, making it a recommended option for any work-related stay.

Overall, AC Hotel Murcia by Marriott comes highly recommended for work-related travel, thanks to its conducive environment for both work and relaxation, making it an ideal location for anyone on a business trip or needing a quiet place to prepare for exams or meetings.

Accessible

The 'AC Hotel Murcia by Marriott' receives positive remarks for its accessibility to guests with disabilities. The proximity to a tram stop is frequently highlighted, making it convenient for reaching the city center. The hotel is described as having good accessibility with features such as lifts in its fairly tall building ensuring ease of movement. This family-friendly establishment is noted for creating a hospitable and safe environment for children, contributing to a pleasant atmosphere for large groups. Public transport access adds to its overall convenience, making it a practical choice for travelers.

Outdoor Pool

The outdoor pool at AC Hotel Murcia by Marriott has received mixed feedback from guests. Positively, the pool area is described as pleasant, lively and delightful with many guests enjoying the pool. The area is clean and equipped with sun beds and towels are conveniently available for use. Parking is also free and accessible, adding to the overall convenience.

However, several guests noted that the pool is on the smaller side, which is seen as a letdown for a four-star hotel. The swimming pool schedule is somewhat limited with specific hours that could be more accommodating. Some found the pool to be gloomy and a few suggested that it could benefit from some care and attention. Despite these points, the pool remains a popular spot among visitors.

Luxury

The AC Hotel Murcia by Marriott exudes an air of sophistication, offering amenities and experiences that are truly upscale and high-end. Guests consistently praise the glass-enclosed shower as a particular highlight of luxury. The overall ambiance and services provided at the hotel are described as outstanding, top-notch and high-class, contributing to an experience that feels undeniably premium and deluxe. Visitors commend the top quality of both the accommodations and the staff, ensuring a wonderful stay that many would eagerly repeat.

Yes, AC Hotel Murcia by Marriott has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at AC Hotel Murcia by Marriott.

No, AC Hotel Murcia by Marriott doesn't allow dogs.

Yes, parking facilities are available at AC Hotel Murcia by Marriott.

Yes, AC Hotel Murcia by Marriott has a gym.

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