Hotel Universal Murcia
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Summary of reviewsHotel Universal Murcia consistently receives high praise for its excellent location. Positioned conveniently between the city center and the train station, it is ideal for both tourists and business travelers who appreciate easy access to attractions, public transportation and amenities like supermarkets and cafes. The proximity to landmarks such as the cathedral, the historic center and Floridablanca Park allows visitors to explore the city on foot. Despite its central location, the hotel maintains a peaceful environment, creating a perfect retreat after a day of sightseeing or meetings. The combined location and value for money make it a popular choice for short stays. Guests also appreciate the friendly and attentive service provided by the staff, contributing positively to their overall experience.
The breakfast buffet at the neighboring Hotel Pacoche is well-received for its quality and variety. Guests enjoy the substantial and hearty offerings, despite having to walk across the street. It is considered a very good value, though some mention the additional cost as somewhat expensive.
Regarding the room quality, guests find them clean and adequately equipped for the price. Daily maintenance and the provision of new towels and toiletries are appreciated. However, the rooms and bathrooms are often described as small and in need of renovation with some issues concerning air conditioning and plumbing. Nonetheless, many guests find them suitable for short stays or solo travelers.
Cleanliness in general receives positive feedback with many guests noting the well-maintained environment and the diligent cleaning staff. However, there are occasional complaints about unpleasant smells, dampness and outdated facilities.
The staff at Hotel Universal Murcia are often highlighted for their friendliness and helpfulness. Guests commend the front desk personnel and cleaning staff for their attentive and professional service, contributing significantly to their pleasant experiences.
WiFi connectivity appears to be a major drawback with numerous guests reporting issues with connecting to the network, particularly in their rooms. This persistent problem can pose inconveniences, especially for business travelers.
Parking options are available but can be limited and occasionally full with some guests noting the associated costs. Nonetheless, the availability of parking close to the hotel is appreciated, offering convenience in a busy part of the city.
Families find the hotel accommodating with clean rooms and a setup that suits family needs. Despite occasional noise disturbances, the overall sentiment is positive and the hotel sees repeated visits from long-term patrons.
The beds receive mixed reviews; while many guests find them comfortable, others experience issues with the mattresses and pillows, which can affect sleep quality.
For business travelers, Hotel Universal Murcia is a practical choice, offering essential facilities like meeting rooms and amenities. The central location facilitates the blending of work and sightseeing. However, the inconsistent WiFi can be a challenge during important business activities.
Overall, Hotel Universal Murcia presents a good value for its convenient location, friendly staff and adequate basics, though some areas, particularly room size and WiFi connectivity, could benefit from improvements.
Categories
The breakfast buffet at the neighboring Hotel Pacoche is well-received for its quality and variety. Guests enjoy the substantial and hearty offerings, despite having to walk across the street. It is considered a very good value, though some mention the additional cost as somewhat expensive.
Regarding the room quality, guests find them clean and adequately equipped for the price. Daily maintenance and the provision of new towels and toiletries are appreciated. However, the rooms and bathrooms are often described as small and in need of renovation with some issues concerning air conditioning and plumbing. Nonetheless, many guests find them suitable for short stays or solo travelers.
Cleanliness in general receives positive feedback with many guests noting the well-maintained environment and the diligent cleaning staff. However, there are occasional complaints about unpleasant smells, dampness and outdated facilities.
The staff at Hotel Universal Murcia are often highlighted for their friendliness and helpfulness. Guests commend the front desk personnel and cleaning staff for their attentive and professional service, contributing significantly to their pleasant experiences.
WiFi connectivity appears to be a major drawback with numerous guests reporting issues with connecting to the network, particularly in their rooms. This persistent problem can pose inconveniences, especially for business travelers.
Parking options are available but can be limited and occasionally full with some guests noting the associated costs. Nonetheless, the availability of parking close to the hotel is appreciated, offering convenience in a busy part of the city.
Families find the hotel accommodating with clean rooms and a setup that suits family needs. Despite occasional noise disturbances, the overall sentiment is positive and the hotel sees repeated visits from long-term patrons.
The beds receive mixed reviews; while many guests find them comfortable, others experience issues with the mattresses and pillows, which can affect sleep quality.
For business travelers, Hotel Universal Murcia is a practical choice, offering essential facilities like meeting rooms and amenities. The central location facilitates the blending of work and sightseeing. However, the inconsistent WiFi can be a challenge during important business activities.
Overall, Hotel Universal Murcia presents a good value for its convenient location, friendly staff and adequate basics, though some areas, particularly room size and WiFi connectivity, could benefit from improvements.
Family Friendly Hotel
Hotel Universal Murcia offers family rooms and a relaxed environment. The staff is helpful and nothing is too much.
Business Hotel
This hotel offers business-friendly amenities such as desks, phones, and free local calls. It also includes a business center and free Wi-Fi in all areas, alongside recreational facilities like a health club and sauna.
Hotel with Parking
Hotel Universal Murcia provides a convenient car park with ample space. The parking is described as secure and convenient. Valet parking is available for a surcharge. Private parking is also available nearby, subject to availability.
Cheap Hotel
This 1-star hotel provides a lower price point (around $68 or €46) and is located within walking distance of the city center and eateries. It offers basic, functional accommodation.
Hotel with Gym
While specific details about the gym are not available, the hotel is listed as having fitness facilities. This provides guests with an option for exercise during their stay.
About Hotel Universal Murcia
License: H.MU.372
Guest Reviews
Location
The central location also means that guests are within walking distance of restaurants, bars and shops, enhancing the overall convenience of their stay. Despite being centrally located, the hotel offers a peaceful environment, making it a perfect retreat after a day of sightseeing or meetings.
The combination of location and value for money makes Hotel Universal Murcia a popular choice for short stays. Additionally, the staff receives positive feedback for their friendly and attentive service, further enriching the guest experience. Overall, the hotel's strategic position, comfort and good service make it a reliable option for those visiting Murcia.
Breakfast
Rooms
However, many reviews highlighted some consistent issues. The size of the rooms and bathrooms is often mentioned as being quite small, making them suitable mainly for shorter stays or solo travelers. Several rooms are noted to be outdated with a need for renovation and improvements in amenities like air conditioning and soundproofing. There are specific complaints about bathrooms being particularly tight and multiple guests noted unpleasant odors from the plumbing. Despite the drawbacks, some rooms were praised for being renovated and adequately equipped, albeit still small.
In summary, Hotel Universal Murcia provides a basic, clean and centrally located accommodation option with good value for money. It is suitable for those seeking a functional place to stay without expecting luxurious amenities or spacious rooms.
Beds
However, several reviews indicate that there's room for improvement. Some guests have reported issues with the beds being too hard, lumpy or even worn out, leading to discomfort and poor sleep quality. Complaints about excessively thin or hard pillows were also frequent. Beds with wheels that moved easily and beds in bad states, sometimes described as being like cages or having strange lumps, impacted the overall sleep experience negatively for some guests. Additionally, the size of the beds was a concern for some with remarks about them being too small or uncomfortable for a good night's rest.
In conclusion, while many guests have enjoyed a comfortable stay, others have encountered various issues with the beds, suggesting an inconsistent experience that the hotel might need to address to ensure more uniform comfort for all visitors.
Cleanliness
However, there are recurring criticisms, particularly regarding certain aspects of the facilities and room maintenance. Several guests pointed out issues such as unpleasant smells from various parts of the hotel, including corridors and bathrooms. Additionally, some reported encountering dampness, flies and leftover cigarette butts. The bathrooms, while often noted as clean, are described by some as small and uncomfortable with loose tiles and poorly functioning plumbing.
Despite these issues, the overall cleanliness, combined with the functional and basic yet comfortable rooms, results in an experience that many guests found positive, though areas for improvement are clearly noted.
Staff
Wi-Fi
Despite enthusiastic comments about the internet working smoothly on rare occasions, most experiences reported the opposite. Slow connection speeds and complete outages were mentioned frequently, posing a particular inconvenience for tasks like video calls. Some guests also noted that the WiFi did not seem compatible with iPhones.
In summary, the WiFi at Hotel Universal Murcia generally failed to meet guests' expectations with consistent problems at various times and locations throughout the hotel.
Parking
Many guests find the parking facilities limited and occasionally full, making street parking a complicated affair. The hotel does provide assistance with parking arrangements, including guidance to nearby secure lots when their own is at capacity. Despite some issues with availability and cost, the convenience of having parking options close to the hotel is appreciated by travelers, especially for those who need to park their cars during their stay in a busy part of the city.
Family
Families particularly appreciated the suitability of the rooms with one review emphasizing that their kids loved the hotel experience. Although there were mentions of occasional noise at odd hours due to other guests, the overall sentiment for family-oriented stays remains positive. This hotel sees repeated visits from long-term patrons, indicating a consistent standard of service. Whether traveling for work or leisure, Universal Murcia seems to deliver a favorable environment for both children and adults alike.
Business
No, Hotel Universal Murcia doesn't have any pool.
No, a spa isn't available at Hotel Universal Murcia.
No, Hotel Universal Murcia doesn't allow dogs.
Yes, parking facilities are available at Hotel Universal Murcia.
Yes, Hotel Universal Murcia has a gym.
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