Hotel One Mall Road Murree
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Summary of reviewsHotel One Mall Road Murree is widely praised for its prime location right on Mall Road, placing guests in the heart of the city's vibrant activity. This strategic position offers easy access to nearby attractions like a beautiful mosque and the iconic GPO, while also providing stunning mountain views. Guests appreciate the pleasant ambiance and the large rooms and spacious terrace that enhance comfort and offer magnificent vistas.
The hotel's breakfast experience receives mixed reviews; many guests enjoy the delicious and beautifully decorated buffet, complimenting the cooperative staff and clean environment that contribute to a positive start to the day. However, some feel that the breakfast variety could be improved with a call for more menu items and a larger dining space to reduce wait times.
Room experiences are also mixed. Positive comments highlight the calm, comfy atmosphere, cleanliness and spaciousness of the rooms with staff members like Mr. Sajjad and Mr. Mirza receiving special praise for their professionalism. Nevertheless, some guests report that rooms can be small, old and have issues like outdated furniture, uncomfortable mattresses, poor air conditioning and inadequate ventilation. Despite these criticisms, the friendly and courteous service staff often help mitigate these drawbacks.
Cleanliness generally impresses guests with many appreciating the neat environment and the provision of clean bed sheets, pillow covers and quilts. Yet, there are occasional mentions of cleanliness issues with blankets, pillows and bedsheets and some guests note that the rooms can be cold and do not match promotional photos in terms of cleanliness. The supportive staff, especially Mr. Mirza, enhance the overall positive impression of the hotel's cleanliness.
The staff at Hotel One Mall Road Murree consistently receive high praise for their professionalism, efficiency and friendliness. Key figures like Mr. Tanzeel and Mr. Mirza are frequently commended for going above and beyond, offering gestures such as room upgrades and providing heaters and hot water upon request. The front desk and housekeeping personnel, including Shahid, are recognized for their politeness and readiness to assist, ensuring clean and comfortable rooms. The attentive and cooperative staff significantly contribute to a wonderful stay, paired with the hotel's beautiful scenic views.
Overall, the combination of a fantastic location, commendable services and splendid views makes Hotel One Mall Road Murree a favored choice for travelers seeking both convenience and charm in their accommodation.
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The hotel's breakfast experience receives mixed reviews; many guests enjoy the delicious and beautifully decorated buffet, complimenting the cooperative staff and clean environment that contribute to a positive start to the day. However, some feel that the breakfast variety could be improved with a call for more menu items and a larger dining space to reduce wait times.
Room experiences are also mixed. Positive comments highlight the calm, comfy atmosphere, cleanliness and spaciousness of the rooms with staff members like Mr. Sajjad and Mr. Mirza receiving special praise for their professionalism. Nevertheless, some guests report that rooms can be small, old and have issues like outdated furniture, uncomfortable mattresses, poor air conditioning and inadequate ventilation. Despite these criticisms, the friendly and courteous service staff often help mitigate these drawbacks.
Cleanliness generally impresses guests with many appreciating the neat environment and the provision of clean bed sheets, pillow covers and quilts. Yet, there are occasional mentions of cleanliness issues with blankets, pillows and bedsheets and some guests note that the rooms can be cold and do not match promotional photos in terms of cleanliness. The supportive staff, especially Mr. Mirza, enhance the overall positive impression of the hotel's cleanliness.
The staff at Hotel One Mall Road Murree consistently receive high praise for their professionalism, efficiency and friendliness. Key figures like Mr. Tanzeel and Mr. Mirza are frequently commended for going above and beyond, offering gestures such as room upgrades and providing heaters and hot water upon request. The front desk and housekeeping personnel, including Shahid, are recognized for their politeness and readiness to assist, ensuring clean and comfortable rooms. The attentive and cooperative staff significantly contribute to a wonderful stay, paired with the hotel's beautiful scenic views.
Overall, the combination of a fantastic location, commendable services and splendid views makes Hotel One Mall Road Murree a favored choice for travelers seeking both convenience and charm in their accommodation.
Hotel with Parking
Hotel One on Mall Road Murree includes parking. Its central location makes parking a significant advantage for guests.
3-Star Hotel
Located in Jawa Building, GPO Chowk, The Mall, this 3-star hotel provides essential amenities such as room service, a restaurant, and a 24-hour front desk. Its central location makes it a convenient choice for travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
Hotel One Mall Road Murree garners much praise for its prime location. Nestled right on the bustling Mall Road, the hotel places guests in the heart of the city's vibrant activity. This strategic position allows for easy access to nearby attractions, including a beautiful mosque and the iconic GPO. Guests frequently highlight the hotel's stunning mountain views, making it a visually captivating spot to stay.
The ambiance receives commendation, creating a pleasant atmosphere for guests. The staff are described as professional, cooperative and courteous, contributing positively to the overall experience. The hotel also offers large rooms and a spacious terrace, enhancing comfort and providing magnificent views.
The food at the hotel, particularly breakfast, is often mentioned as a high point with many guests enjoying the delicious offerings. The blend of a great location, commendable services and scenic beauty makes Hotel One Mall Road Murree a favored choice for many travelers seeking both convenience and charm in their accommodation.
The breakfast experience at Hotel One Mall Road Murree has garnered mixed reviews from guests. Many appreciated the delicious offerings, complimenting the heavenly buffet and its beautiful decoration. Guests found the breakfast to be good with some describing it as excellent and plentiful. Cooperative staff and room cleanliness added to a positive start to their day.
However, while the breakfast was often described as very nice and good, some felt that it was quite basic and average, suggesting room for improvement. The variety was noted, but there were remarks that the menu could be better and include more items, especially considering the premium price. Additionally, some guests mentioned that the breakfast space was limited, leading to wait times.
Overall, the breakfast is often seen as a pleasant and appetizing experience with a few areas for enhancement.
Hotel One Mall Road Murree receives mixed reviews regarding its rooms. Many guests appreciate the calm and comfy atmosphere of the rooms and commend the cleanliness and professionalism of the staff, particularly highlighting the efforts of Mr. Sajjad and Mr. Mirza. Some guests noted that the hotel is well furnished with spacious and fresh rooms. However, there are frequent complaints about the rooms being small, old and smelly with outdated furniture and uncomfortable, lumpy mattresses. Reports of inadequate air conditioning and poor ventilation were also common, alongside issues with room cleanliness and substandard carpets. Despite these critiques, the service staff receive high praise for their courteousness and professionalism.
Hotel One Mall Road Murree stands out for its appealing cleanliness and scenic views, making it a desirable destination. Guests frequently praised the hotel for its neat environment and the rooms received commendations for their cleanliness. The staff, particularly Mr. Mirza, were noted for their helpfulness and professionalism, enhancing the overall guest experience. The provision of new bed sheets, pillow covers and quilts was appreciated by many. However, some guests pointed out issues with blankets, pillows and bedsheets cleanliness and a lack of round-the-clock room service. Issues like cold rooms and discrepancies between real-life cleanliness and promotional photos were also mentioned. Despite these occasional concerns, the hotel's generally clean condition and supportive staff left a positive impression on many visitors.
Hotel One Mall Road Murree receives high praise for its efficient, friendly and cooperative staff. Reviewers consistently highlight the excellent service provided, noting the helpful and amicable nature of the team. Special mentions include Mr. Tanzeel and Mr. Mirza, both recognized for their outstanding assistance and gestures, such as room upgrades and providing heaters and hot water upon request. The front desk personnel, particularly those on reception, are also commended for their politeness and readiness to assist. Housekeeping staff, including Shahid, are acknowledged for maintaining clean and comfortable rooms, enhancing the overall guest experience. The hotel not only offers a clean environment and good food but also ensures that staff are always available to meet guests' needs, contributing to a wonderful stay with beautiful views from the rooms.
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Location
The ambiance receives commendation, creating a pleasant atmosphere for guests. The staff are described as professional, cooperative and courteous, contributing positively to the overall experience. The hotel also offers large rooms and a spacious terrace, enhancing comfort and providing magnificent views.
The food at the hotel, particularly breakfast, is often mentioned as a high point with many guests enjoying the delicious offerings. The blend of a great location, commendable services and scenic beauty makes Hotel One Mall Road Murree a favored choice for many travelers seeking both convenience and charm in their accommodation.
Breakfast
However, while the breakfast was often described as very nice and good, some felt that it was quite basic and average, suggesting room for improvement. The variety was noted, but there were remarks that the menu could be better and include more items, especially considering the premium price. Additionally, some guests mentioned that the breakfast space was limited, leading to wait times.
Overall, the breakfast is often seen as a pleasant and appetizing experience with a few areas for enhancement.
Rooms
Cleanliness
Staff
No, Hotel One Mall Road Murree doesn't have any pool.
No, a spa isn't available at Hotel One Mall Road Murree.
No, Hotel One Mall Road Murree doesn't allow dogs.
Yes, parking facilities are available at Hotel One Mall Road Murree.
No, Hotel One Mall Road Murree doesn't have a gym.
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