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Summary of reviewsMurwillumbah Motor Inn offers a well-rounded experience, particularly shining in several key areas according to guest reviews.
The inn's location is a standout feature, being conveniently situated near the town centre. Guests enjoy the short, scenic walk to local shops, cafes, restaurants and other amenities. This central yet serene position allows for peaceful stays with beautiful views of the surrounding mountains and pretty outdoor areas, despite occasional noise from passing traffic.
The rooms are consistently praised for their spaciousness and cleanliness. Visitors appreciate the large, comfortable rooms with well-maintained amenities such as air conditioning and good TV options. While some find the decor a bit dated, the overall tidiness and comfort are consistently highlighted, making the accommodations a good value for money.
Cleanliness is a strong point of the inn with many guests noting the "spotless" condition of the rooms. The cleaning staff receive regular commendations for their friendly demeanor and thoroughness. Newly renovated rooms are described as light, airy and equipped with modern amenities, further adding to the positive impressions.
The staff at Murwillumbah Motor Inn receive high marks for their exceptional friendliness and helpfulness. The ease of check-in and check-out procedures adds to the comfort of the stay and guests frequently mention the staff's accommodating and attentive nature. Specific instances of staff going above and beyond contribute to an overall welcoming atmosphere.
Despite the many positives, the inn's WiFi service garners criticism for being slow, unreliable or non-existent. This might be a consideration for those needing dependable internet access.
Parking at the inn is generally well-received with many guests appreciating the convenient, undercover and on-site options available. However, some mention that the steep driveways can pose challenges and the lack of allocated spots can sometimes lead to confusion.
As for the beds, most guests find them comfortable and conducive to a good night's sleep, although a few note variability in firmness, suggesting some could benefit from upgrades.
Murwillumbah Motor Inn is undergoing significant renovations aimed at modernizing the property, evident in ongoing refurbishments. While some areas may currently appear dated or rundown, future enhancements seem promising.
In summary, Murwillumbah Motor Inn stands out for its excellent location, spacious and clean rooms, friendly staff and good parking facilities, making it a reliable choice for travelers despite some minor issues with WiFi and parking logistics. The ongoing renovations indicate a commitment to continually improving the guest experience. Show more
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Categories
Motel with Parking
As a motel, it is designed to cater to travelers with vehicles, making parking a standard and convenient amenity. Its location on Byangum Road also suggests easy accessibility for cars.
Motel with Swimming Pool
Outdoor Pool
Motel with Free Wi-Fi
Cheap Motel
Accessible Motel
4-Star Motel
Motel with Outdoor Pool
Room Types
Standard Queen Room with Mountain ViewThe air-conditioned room features an iPod docking station and a flat-screen TV with in-room movies. It includes a microwave, a toaster and tea/coffee making facilities. Also offers an en suite bathroom. Guests can enjoy views of mt Warning.
Please note that the price is based on 2 guests. There is no capacity for additional guests.
Due to the coronavirus (COVID-19), the property cannot accept bookings from guests from lockdown or high-risk areas.
Standard Queen RoomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this double room. The unit offers 1 bed.
Twin RoomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this twin room. The unit offers 2 beds.
Deluxe Queen Room with Two Queen BedsThe family room provides air conditioning, a seating area, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room has air conditioning, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit has 3 beds.
Queen StudioThe studio offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Standard StudioThe unit offers 1 bed.
Twin Room - Disability AccessThe unit has 2 beds.
Standard Triple RoomThe unit has 3 beds.
Family Room with Mountain ViewThe unit offers 3 beds.
Double Room with Shared BathroomThe unit has 1 bed.
Standard Double Room with Shared BathroomThe unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Murwillumbah Motor Inn enjoys an enviable location that guests frequently highlight for its convenience and accessibility. Nestled close to the town centre, the inn offers a short, scenic walk to local shops, cafes, restaurants and other amenities. The central position provides great convenience for exploring the community with mention of easy parking and straightforward access to major attractions.
Additionally, guests appreciate the quiet and serene environment, away from the main bustle, which affords some peaceful respite despite being close to the action. The location's elevated position also offers nice views of the surrounding mountains and pretty outdoor areas, adding to the charm.
However, it is noteworthy that a few guests mentioned occasional noise from passing traffic. Despite this, the overall feedback underscores the Motor Inn’s practicality, making it an ideal base for both individual travelers and groups who value proximity to town services combined with a tranquil atmosphere.
Rooms
The rooms at Murwillumbah Motor Inn consistently impress with their spaciousness and cleanliness. Many guests highlight the rooms as being very large, providing ample space and comfort. The accommodations are well-maintained with numerous visitors noting the tidiness and neat presentation. The beds are comfortable and ensure a pleasant stay, while amenities such as air conditioning and good TV options contribute to the overall comfort. Some rooms offer fantastic views of the mountains, adding an extra charm to the stay. Despite the motel's older style, it remains functional, clean and well-kept, delivering excellent value for money. However, a few guests mention that the decor is somewhat dated and could benefit from refurbishment. Nonetheless, the emphasis on cleanliness, spaciousness and comfort stands out prominently in the reviews, making Murwillumbah Motor Inn a reliable and enjoyable accommodation choice.
Beds
Travelers staying at the Murwillumbah Motor Inn often highlight the comfort of the beds with many describing them as comfortable, clean and providing a good night's sleep. The rooms, described as both comfortable and clean, further enhance the overall positive experience. Guests frequently use adjectives like comfortable, comfy and fine to describe the bedding, indicating a generally agreeable standard. However, it's worth noting that a few guests mentioned beds that were too hard, firm or requiring an upgrade, which suggests some variability in bed quality. Despite this, the majority of feedback points to a comfortable stay with large beds often being praised. So, while there's a mix in bed firmness preferences, the consensus tends to lean towards a satisfactory experience.
Cleanliness
Murwillumbah Motor Inn consistently receives positive remarks regarding its cleanliness with numerous guests highlighting the clean and comfortable nature of the rooms. They note that the rooms are spacious, tidy and well-maintained with multiple mentions of "spotless" conditions. The cleaning staff is often praised not only for their effectiveness but also for their friendly demeanor and helpful attitude.
The motel also features newly renovated rooms that are light, airy and equipped with modern amenities, contributing to a pleasant and comfortable stay. Some reviews specified that the cleanliness extends to the bathroom tiles and screens, as well as the overall room amenities which are described as clean and tidy.
Guests appreciate that everything in the rooms operates properly, contributing to the overall satisfaction of their stay. However, a few isolated negative comments mention issues like dust, unpleasant smells from cleaning materials or untidy grounds. Despite this, the positive remarks about cleanliness far outweigh the negatives, creating a strong impression of a well-kept and welcoming establishment.
In summary, Murwillumbah Motor Inn is frequently described as clean, comfortable and well-maintained, making it a reliable choice for those seeking tidy accommodations. The friendly and attentive staff further enhance the experience, ensuring guests feel well cared for during their stay.
Staff
Guests consistently praise the staff at Murwillumbah Motor Inn for their exceptional friendliness and helpfulness. The check-in and check-out procedures are described as effortless, contributing to a sense of ease and comfort during the stay. Both the staff and management are repeatedly noted for being approachable, accommodating and attentive to guest needs. Communication is a strong point with staff maintaining good contact and responsiveness throughout guests' visits.
There are mentions of specific instances where staff went above and beyond, such as assisting with personal document printing or accommodating specific requests. Overall, the genuine warmth and accommodating nature of the staff significantly enhance the guest experience, making the Motor Inn a welcoming and pleasant place to stay.
Wi-Fi
When planning a stay at Murwillumbah Motor Inn, potential guests should be aware of recurring feedback regarding the hotel's WiFi. Many visitors experienced significant issues, describing the internet connection as slow, unreliable or effectively non-existent. Guests reported that WiFi was either not operational during their stay, had poor coverage or suffered from weak and intermittent connectivity. Multiple attempts to connect were unsuccessful for some with WiFi either cutting out or simply not working at all. While this information may be a consideration for those needing reliable internet access, travelers seeking other amenities might still find the accommodation adequate for their needs.
Parking
Murwillumbah Motor Inn offers a variety of parking options that generally receive positive feedback from guests. Many reviews highlight the availability of convenient, undercover and on-site parking, contributing to a stress-free experience. Guests find the parking spaces to be good, safe and suitable for cars with several mentioning the ample availability of free and off-street parking.
However, some users report issues, particularly noting steep and problematic driveways that can make the process challenging at times. A few reviewers also mention that parking spots are not always allocated, which can lead to occasional confusion or disputes over spaces. Despite these concerns, the majority find the parking facilities suitable and appreciate the ease of access and the safety of their vehicles.
For travelers with cars, Murwillumbah Motor Inn generally provides satisfactory parking solutions, though it may be wise to remain cautious of the steeper sections of the parking lot.
3 Star
Murwillumbah Motor Inn is undergoing significant renovation efforts aimed at modernizing and upgrading the property. The extensive refurbishment process is evident with updates and improvements visibly in progress throughout the building. Despite the current construction, there are clear signs of the property being refreshed and brought up to date.
Guests describe the rooms as meeting typical expectations for a three-star motel, though some find the decor to be quite outdated compared to its online presentation. Though the inn appears somewhat rundown in its current state, the ongoing renovations suggest promising enhancements for future stays.
Yes, Murwillumbah Motor Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Murwillumbah Motor Inn.
No, Murwillumbah Motor Inn doesn't allow dogs.
Yes, parking facilities are available at Murwillumbah Motor Inn.