IntercityHotel Muscat
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Summary of reviewsIntercityHotel Muscat has garnered highly positive reviews across key categories, presenting it as a preferred choice for travelers seeking a comfortable and convenient stay in Muscat. The hotel’s prime location is a standout feature, praised for its proximity to major roads, embassies, government institutions and popular malls like Oman Avenues Mall, Muscat Grand Mall and the Mall of Oman. Guests appreciate its accessibility to the city's main attractions, including the Grand Mosque and the Opera House, making it suitable for both business and leisure travelers. The quiet and safe environment in the diplomatic area, coupled with connectivity to nearby cafes, restaurants and shops, elevates the overall guest experience.
The breakfast at IntercityHotel Muscat consistently receives high marks for its extensive and varied buffet, featuring a wide range of local and international options. Guests commend the delicious food, freshness and the excellent service provided by the breakfast staff, making it a delightful and well-recommended part of the stay.
Dinner options also garner positive feedback with many guests appreciating the high-quality food, diverse buffets and excellent presentation. Special events like the New Year's Eve dinner are particularly praised. However, some guests find the restaurant and pool bar expensive and note a need for more variety in the buffet offerings. The absence of alcoholic beverages is also mentioned as a consideration for some travelers.
Rooms at the hotel are recognized for their cleanliness, modernity and functionality, equipped with essential amenities such as kettles, irons and mini kitchens. While the stylish and well-maintained interiors are appreciated, the limited room size and occasional noise issues are common points of contention. Nonetheless, guests find the rooms comfortable and suitable for short-term stays.
The hotel's emphasis on cleanliness is consistently highlighted with guests applauding the tidy and well-maintained environment, from the lobby to the bathrooms. The modern ambiance and the friendly, efficient staff contribute to a pleasant and comfortable stay.
Staff performance at IntercityHotel Muscat is a significant strength with numerous mentions of their accommodating and helpful nature. Specific staff members are frequently highlighted for their exceptional service and professionalism, enhancing the overall guest experience.
The Wi-Fi service receives generally positive reviews for its speed and reliability, although some guests experience occasional connectivity issues. The on-site spa and gym facilities also add to the guest experience with the spa receiving high praise for its relaxing and professional services. The gym, while appreciated for its good equipment and convenient location, is noted as being small and occasionally cramped.
The outdoor swimming pool, including a beautiful infinity pool with stunning views, is a highlight for many guests. However, the small size, limited loungers and restricted operating hours are areas noted for improvement.
Parking at the hotel is generally convenient and ample with free underground options appreciated by many guests, although some find the underground parking a bit tight and confusing.
Family-friendly aspects are also positively received with features like the kids' play area, swimming pool and multiple coffee shops catering to family needs. However, some guests mention that the rooms may be too small for larger families and that there is room for improvement in family services and amenities.
Overall, IntercityHotel Muscat provides a comfortable, clean and well-located stay with accommodating staff and a range of amenities, making it a favored choice for many visitors to Muscat.
Categories
The breakfast at IntercityHotel Muscat consistently receives high marks for its extensive and varied buffet, featuring a wide range of local and international options. Guests commend the delicious food, freshness and the excellent service provided by the breakfast staff, making it a delightful and well-recommended part of the stay.
Dinner options also garner positive feedback with many guests appreciating the high-quality food, diverse buffets and excellent presentation. Special events like the New Year's Eve dinner are particularly praised. However, some guests find the restaurant and pool bar expensive and note a need for more variety in the buffet offerings. The absence of alcoholic beverages is also mentioned as a consideration for some travelers.
Rooms at the hotel are recognized for their cleanliness, modernity and functionality, equipped with essential amenities such as kettles, irons and mini kitchens. While the stylish and well-maintained interiors are appreciated, the limited room size and occasional noise issues are common points of contention. Nonetheless, guests find the rooms comfortable and suitable for short-term stays.
The hotel's emphasis on cleanliness is consistently highlighted with guests applauding the tidy and well-maintained environment, from the lobby to the bathrooms. The modern ambiance and the friendly, efficient staff contribute to a pleasant and comfortable stay.
Staff performance at IntercityHotel Muscat is a significant strength with numerous mentions of their accommodating and helpful nature. Specific staff members are frequently highlighted for their exceptional service and professionalism, enhancing the overall guest experience.
The Wi-Fi service receives generally positive reviews for its speed and reliability, although some guests experience occasional connectivity issues. The on-site spa and gym facilities also add to the guest experience with the spa receiving high praise for its relaxing and professional services. The gym, while appreciated for its good equipment and convenient location, is noted as being small and occasionally cramped.
The outdoor swimming pool, including a beautiful infinity pool with stunning views, is a highlight for many guests. However, the small size, limited loungers and restricted operating hours are areas noted for improvement.
Parking at the hotel is generally convenient and ample with free underground options appreciated by many guests, although some find the underground parking a bit tight and confusing.
Family-friendly aspects are also positively received with features like the kids' play area, swimming pool and multiple coffee shops catering to family needs. However, some guests mention that the rooms may be too small for larger families and that there is room for improvement in family services and amenities.
Overall, IntercityHotel Muscat provides a comfortable, clean and well-located stay with accommodating staff and a range of amenities, making it a favored choice for many visitors to Muscat.
Hotel Taking Steps Towards Sustainability
This hotel has been awarded a sustainability certificate and places a strong focus on sustainability. Practices include waste segregation in rooms, the hotel's own recycling bins, provision of soap and shampoo dispensers, offering organic and ecological meals, central room air-conditioning, and environmentally-friendly cleaning.
Hotel with Spa
Provides convenient access to spa facilities. The hotel offers comfortable accommodations and is well-regarded for its cleanliness and service.
Business Hotel
Located in the Ministries and Embassies area, this hotel provides four modern meeting rooms and a ballroom for up to 600 people. It includes a 24-hour business center and dedicated business floor rooms with enhanced amenities.
Accessible Hotel
IntercityHotel Muscat carefully caters to accessibility needs, making it a reliable and inclusive option for visitors. Its proximity to prominent shopping destinations adds to the convenience.
Hotel with Gym
IntercityHotel Muscat features a gym and a spa with six treatment rooms. The gym is part of the hotel's wellness facilities which also include an outdoor pool. The hotel opened in September 2022.
4-Star Hotel
This hotel is strategically located and offers a comfortable stay with amenities suited for both business and leisure travelers. It features modern facilities, including a spa, fitness center, and an outdoor pool.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool for guests seeking to relax and swim during their stay.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Guest Reviews
IntercityHotel Muscat enjoys a prime location, making it an ideal base for exploring the city and its surrounds. Guests consistently praise its proximity to major roads, embassies and government institutions in the heart of Muscat, while also being conveniently close to the beach, airports and popular malls, such as Oman Avenues Mall, Muscat Grand Mall and Mall of Oman. The hotel’s central location provides easy access to the city's main attractions, including the Grand Mosque and the Opera House, making it perfect for both business and leisure travelers.
Many appreciate its quiet and safe environment, especially given its situation in the diplomatic area. The location is also noted for its connectivity with nearby cafes, restaurants and shops. The adjoining shopping mall adds convenience and the easy access to buses and main roads facilitates travel around the city. Additionally, the natural beauty of the location, coupled with clean and modern facilities, enhances the overall guest experience.
Overall, IntercityHotel Muscat stands out for its strategic and excellent location, enabling visitors to navigate the city with ease and comfort.
At IntercityHotel Muscat, the breakfast experience consistently earns high marks from guests. The highlight is the extensive and varied breakfast buffet that features a rich assortment of foods, catering to both sweet and savory preferences. Many guests describe the meal as delicious and note that the food is well cooked and fresh, ensuring a delightful taste across a broad selection of local and international options.
The quality and value for money are praised with many guests commenting that the breakfast exceeded their expectations. There’s particular appreciation for the wide variety of items available, ensuring that everyone can find something they enjoy. The breakfast service staff also receives commendations for their excellent behavior and hospitality, enhancing the overall dining experience.
While the majority of feedback is overwhelmingly positive, there are a few mentions of repetition in the buffet offerings and some instances where guests felt the breakfast lacked variety. Despite this, the general consensus is that the breakfast at IntercityHotel Muscat is rich, flavorful and diverse, making it a well-recommended part of the stay.
At 'IntercityHotel Muscat', guests experienced a mix of impressions regarding the dinner options available. The general consensus is that the quality of the food is excellent with many praising the wonderful, diverse and satisfying buffets provided. There is an appreciation for the wide selection of dishes, including a good variety of lunch and dinner options. Guests also noted the cleanliness and unbeatable presentation of the meals.
Highlights include the New Year's Eve dinner, which was particularly memorable and delicious. Both the breakfast and dinner offerings are considered excellent value for money with a diverse selection that caters to various tastes.
However, there are some reservations. While the pool bar is great, both it and the restaurant are noted for being expensive. There were mixed reviews about the variety with some diners feeling the selection was repetitive and lacked variation. Specific dishes such as the German sausages received negative feedback and some felt that lunch options and the overall variety at the buffet needed improvement. Additionally, the hotel does not serve alcoholic beverages, which might be a consideration for some travelers.
In summary, 'IntercityHotel Muscat' provides generally good dining experiences with high-quality food and diverse buffets, though there are areas for improvement in terms of variety and price.
The reviews of IntercityHotel Muscat highlight a mixture of impressions regarding the rooms, primarily focusing on their cleanliness, modernity and functionality. Guests often emphasize that the rooms are comfortable, beautifully decorated and equipped with necessary amenities like kettles, irons and mini kitchens suitable for simple meals. Many reviews appreciate the well-equipped nature and stylish interiors of the rooms, noting that everything feels new and well-maintained.
However, a frequent point of contention is the size of the rooms with numerous guests commenting that they are smaller than expected and sometimes lacking in space for movement or storage. Despite this, many still find the rooms acceptable for short stays and commend the comfortable bedding and general cleanliness. Some concerns include noise issues with several reviews mentioning poor sound isolation and disturbances from neighboring rooms and hallways.
Regarding the bathrooms, mixed opinions are present, citing that they are generally small and in some cases, the bathroom locks don't work properly. Additional amenities like a small gym and swimming pool are noted as positives, although the facilities themselves are described as small.
Overall, IntercityHotel Muscat offers modern, comfortable and clean rooms that are well-suited for short-term stays, albeit with some limitations in size and soundproofing.
The beds at IntercityHotel Muscat have received a mixed but generally positive reception from guests. Many guests have praised the beds as comfortable, big and conducive to a good night's sleep with phrases like "comfortable bed and sleep" and "very, very comfortable bed" frequently mentioned. Reviewers often highlight the overall comfort of both the bedding and the room, enhancing their stay.
However, not all feedback is positive. Some guests have found the beds to be noisy with complaints about the beds making sounds during movement. Specific issues were mentioned for certain rooms, such as broken beds in room 615 and discomfort in room 560. Instances of hard mattresses, rough bed mattresses and beds being too small for families were also noted, indicating that experiences can vary depending on the room assigned.
Overall, while comfort seems to be the predominant sentiment, potential guests should be aware that bed quality could fluctuate.
IntercityHotel Muscat stands out primarily for its exceptional cleanliness, which is a recurring highlight among reviewers. Guests consistently mention that the hotel is very clean with rooms that are always tidy and well-maintained. The cleanliness extends to every part of the hotel, from the lobby to the bathrooms, contributing to an overall neat and organized environment.
The hotel offers a fresh and modern ambiance with many guests appreciating its new and stylish design. The facilities are well-maintained, ensuring a pleasant and comfortable stay. Many reviewers also note the hotel's quiet and calm atmosphere, which adds to its appeal.
The location of IntercityHotel Muscat is another positive aspect, being both convenient and close to attractions, making it a practical choice for travelers. The service provided by the staff receives praise as well, described as friendly, helpful and efficient.
While there are a few mentions of minor cleanliness issues in specific areas and some complaints about room size and comfort, the overwhelming majority of reviews affirm the hotel's high standards of cleanliness and overall quality, making it a reliable option for visitors to Muscat.
IntercityHotel Muscat boasts an exemplary team of staff that garners consistent praise from its guests. The hotel employees are frequently noted for being accommodating, friendly and exceedingly helpful. Guests have repeatedly commended the Omani staff for their warmth and great suggestions. Notable mentions include Joan, Marwa, Mr. Hassani, Haitham, Sa'id and Mr. Ramy, all of whom have significantly contributed to positive guest experiences with their exceptional service and professionalism.
The reception team, in particular, has been highlighted for making extra efforts to ensure smooth and efficient processes, such as fast check-ins and check-outs. The receptionists are often described as welcoming, smiling and proactive in their customer interactions with special thanks extended to individuals like Mr. Jimmy Dsouze and Mr. Noman for their kindness and respect.
Despite a few instances of slow service and less cooperative staff members, the overall impression is that the hotel's strength lies in its staff. The employees are seen as polite, respectful and attentive, always striving to make guests feel comfortable and well taken care of. The serene and clean environment of the hotel further complements the excellent service provided by the team, making it a recommended stay in Muscat.
The Wi-Fi at IntercityHotel Muscat receives mixed but generally positive feedback from guests. Many guests highlight that the Wi-Fi is successful, excellent and fast, facilitating a strong connection. Descriptors such as good connection and adjustable wifi indicate that numerous guests had a positive experience with the internet service. However, some reviews note issues with internet stability and connection quality, stating that the speed often drops to zero, which can make video calls or conferences problematic. Despite these occasional drawbacks, the overall consensus leans towards a satisfactory and commendable internet service. Additional positive mentions include the hotel's clean and comfortable rooms, spacious layout and convenient basement parking, ensuring a pleasant stay overall.
IntercityHotel Muscat's spa receives high praise for its exceptional amenities and professional services. Guests often highlight the relaxing and luxurious nature of the spa, particularly appreciating the well-designed facilities on the third floor. The hotel's Thai massage center is particularly noted for providing exceptional and relaxing massages. Although there is a mention of the hotel not having a massage service, the overwhelmingly positive feedback suggests that the spa and fitness facilities greatly enhance the guest experience.
The gym at IntercityHotel Muscat receives mixed feedback from its guests. Many appreciate the well-equipped facilities, noting that the fitness center and gym are excellent and maintained with good air conditioning. Positioned conveniently on the 3rd floor, the gym is easily accessible and the complimentary access adds to its appeal. Despite its advantages, several reviews mention that the gym space is small and could feel a bit cramped. Nevertheless, the cleanliness and care provided by the staff enhance the overall experience. For those who prioritize working out during their stay, the gym, along with the inviting swimming pool, is a notable feature, although some believe there is room for improvement in its condition.
IntercityHotel Muscat offers a range of experiences with its pool facilities. Guests consistently highlight the beautiful and clean outdoor swimming pool, which includes a stunning infinity pool that provides breathtaking views of the mountains and city. The pool area is described as nice, quiet and often praised for its cleanliness. Access to free pool towels is an added convenience.
However, the pool is noted to be small, which can lead to it feeling crowded, especially with limited loungers available. Families appreciate the pool's suitability for children, although its depth of 1.2 meters restricts it somewhat. While the pool area is generally pleasant, the lack of shade and high chlorine levels are occasional points of concern.
Operating hours are another focal point with some guests suggesting an earlier opening time than the current 08:00 AM, especially given Oman's hot climate. The pool's early closing time at 7 PM also draws some criticism. Moreover, there are instances where the pool has been unavailable due to weather conditions, maintenance or not being heated.
Overall, the pool at IntercityHotel Muscat is cherished for its lovely views and clean environment, but guests recommend some enhancements to improve the experience further.
Guests at IntercityHotel Muscat largely appreciated the availability and convenience of the hotel's parking facilities. The hotel offers free underground parking, which many found to be a significant perk. Ample parking spaces are available and customers have access to additional parking through the adjacent mall. The private parking spaces and easy access to parking areas were highlighted as a plus.
There were some mentions of the underground parking being tight and a bit confusing to navigate with a few guests noting difficulty in finding spots at times. While no valet service is offered, the plentiful and free parking was repeatedly praised.
The location of the parking, being directly under the hotel, was considered beneficial for easy access. Overall, the parking situation was positive with ample, convenient and free options available for guests.
IntercityHotel Muscat is characterized as a family-friendly accommodation with a variety of features that cater to families. The hotel offers suites that are perfect for families staying over a few nights and many guests mention the children’s play area as a highlight. Kids particularly enjoy the play area and the swimming pool is a popular spot, although it can get quite noisy with up to 8-10 kids at a time.
There are family rooms available and some reviewers comment that the rooms, while suitable for family staycations, might be too small for larger families. The hotel also features multiple facilities including a kids club, swimming pool and numerous coffee shops, enhancing its family-friendly appeal. The staff are noted for their kindness and consideration towards families, making the overall ambience welcoming and pleasant.
However, some feedback suggests areas for improvement. Opinions are divided on whether the hotel is suitable for families with some guests highlighting the need for better family services and larger rooms. Additionally, there were mentions of unruly behavior in the pool area and instances where amenities like cribs were not provided.
Despite these mixed reviews, many families find IntercityHotel Muscat a beautiful place to stay, enjoying its location and great amenities, making it a popular choice for those traveling with children.
IntercityHotel Muscat is highly recommended for business travelers due to its strategic location, nestled in the embassy region and close to ministries square, making it ideal for work-related stays. The hotel provides a broad array of necessary amenities and professional services tailored for business purposes. Business guests appreciate the multiple conference spaces and the overall flexibility and accessibility offered by the hotel’s staff.
The hotel’s cleanliness, elegant decor and well-organized structure contribute to a comfortable and convenient environment for business trips. Competitive pricing and extra support services further enhance its appeal. Furthermore, the staff’s professional approach and the hotel's overall suitability for businesses, including those linked to embassies, add to its reputation as a reliable choice. Despite some minor drawbacks such as noise and room size, the IntercityHotel Muscat remains a top choice for business clients looking for a fitting and functional place to stay.
IntercityHotel Muscat stands out for its convenient accessibility, making it an excellent choice for travelers exploring the city. The hotel's prime location ensures easy access to main tourist sites and the vibrant center filled with cafes and restaurants. Guests appreciate its smooth access from the airport and the overall ease of navigation, whether by walking paths or taxis.
The hotel features accessible elevators and rooms, accommodating guests with disabilities effortlessly. Additionally, the property provides accessible parking, including an underground garage, ensuring a seamless experience for those driving. Proximity to prominent shopping destinations like Oman Avenues Mall, Muscat Grand Mall and Mall of Oman adds to the convenience, along with nearby restaurants.
IntercityHotel Muscat carefully caters to accessibility needs, making it a reliable and inclusive option for visitors.
IntercityHotel Muscat offers a rooftop infinity pool that guests have praised for its stunning views, including scenic mountain and city vistas. The pool area is noted for its cleanliness and aesthetic appeal, described as beautiful and decorative. The pool is suitable for both children and adults, providing a safe and enjoyable experience for all ages. Although the swimming pool is on the smaller side and closes early, it is heated and not typically crowded, allowing for a pleasant and leisurely swim. Access to the pool is easy, adding to the overall convenience of the facility.
IntercityHotel Muscat offers an ideal setting for a romantic honeymoon getaway. Guests have praised the private honeymoon suite for its perfect scene, calm and aesthetic ambiance and beautiful views. The hotel's atmosphere is consistently described as pleasant and aesthetically pleasing, making it an excellent choice for honeymooners. The presence of flower beds and overall luxury contributes to a quiet and peaceful stay. Additionally, facilities such as coffee shops enhance the experience. The hotel's location is recommended for newlyweds and families, ensuring security, cleanliness and excellent facilities throughout the stay.
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Location
Many appreciate its quiet and safe environment, especially given its situation in the diplomatic area. The location is also noted for its connectivity with nearby cafes, restaurants and shops. The adjoining shopping mall adds convenience and the easy access to buses and main roads facilitates travel around the city. Additionally, the natural beauty of the location, coupled with clean and modern facilities, enhances the overall guest experience.
Overall, IntercityHotel Muscat stands out for its strategic and excellent location, enabling visitors to navigate the city with ease and comfort.
Breakfast
The quality and value for money are praised with many guests commenting that the breakfast exceeded their expectations. There’s particular appreciation for the wide variety of items available, ensuring that everyone can find something they enjoy. The breakfast service staff also receives commendations for their excellent behavior and hospitality, enhancing the overall dining experience.
While the majority of feedback is overwhelmingly positive, there are a few mentions of repetition in the buffet offerings and some instances where guests felt the breakfast lacked variety. Despite this, the general consensus is that the breakfast at IntercityHotel Muscat is rich, flavorful and diverse, making it a well-recommended part of the stay.
Dinner
Highlights include the New Year's Eve dinner, which was particularly memorable and delicious. Both the breakfast and dinner offerings are considered excellent value for money with a diverse selection that caters to various tastes.
However, there are some reservations. While the pool bar is great, both it and the restaurant are noted for being expensive. There were mixed reviews about the variety with some diners feeling the selection was repetitive and lacked variation. Specific dishes such as the German sausages received negative feedback and some felt that lunch options and the overall variety at the buffet needed improvement. Additionally, the hotel does not serve alcoholic beverages, which might be a consideration for some travelers.
In summary, 'IntercityHotel Muscat' provides generally good dining experiences with high-quality food and diverse buffets, though there are areas for improvement in terms of variety and price.
Rooms
However, a frequent point of contention is the size of the rooms with numerous guests commenting that they are smaller than expected and sometimes lacking in space for movement or storage. Despite this, many still find the rooms acceptable for short stays and commend the comfortable bedding and general cleanliness. Some concerns include noise issues with several reviews mentioning poor sound isolation and disturbances from neighboring rooms and hallways.
Regarding the bathrooms, mixed opinions are present, citing that they are generally small and in some cases, the bathroom locks don't work properly. Additional amenities like a small gym and swimming pool are noted as positives, although the facilities themselves are described as small.
Overall, IntercityHotel Muscat offers modern, comfortable and clean rooms that are well-suited for short-term stays, albeit with some limitations in size and soundproofing.
Beds
However, not all feedback is positive. Some guests have found the beds to be noisy with complaints about the beds making sounds during movement. Specific issues were mentioned for certain rooms, such as broken beds in room 615 and discomfort in room 560. Instances of hard mattresses, rough bed mattresses and beds being too small for families were also noted, indicating that experiences can vary depending on the room assigned.
Overall, while comfort seems to be the predominant sentiment, potential guests should be aware that bed quality could fluctuate.
Cleanliness
The hotel offers a fresh and modern ambiance with many guests appreciating its new and stylish design. The facilities are well-maintained, ensuring a pleasant and comfortable stay. Many reviewers also note the hotel's quiet and calm atmosphere, which adds to its appeal.
The location of IntercityHotel Muscat is another positive aspect, being both convenient and close to attractions, making it a practical choice for travelers. The service provided by the staff receives praise as well, described as friendly, helpful and efficient.
While there are a few mentions of minor cleanliness issues in specific areas and some complaints about room size and comfort, the overwhelming majority of reviews affirm the hotel's high standards of cleanliness and overall quality, making it a reliable option for visitors to Muscat.
Staff
The reception team, in particular, has been highlighted for making extra efforts to ensure smooth and efficient processes, such as fast check-ins and check-outs. The receptionists are often described as welcoming, smiling and proactive in their customer interactions with special thanks extended to individuals like Mr. Jimmy Dsouze and Mr. Noman for their kindness and respect.
Despite a few instances of slow service and less cooperative staff members, the overall impression is that the hotel's strength lies in its staff. The employees are seen as polite, respectful and attentive, always striving to make guests feel comfortable and well taken care of. The serene and clean environment of the hotel further complements the excellent service provided by the team, making it a recommended stay in Muscat.
Wi-Fi
Spa
Gym
Pool
However, the pool is noted to be small, which can lead to it feeling crowded, especially with limited loungers available. Families appreciate the pool's suitability for children, although its depth of 1.2 meters restricts it somewhat. While the pool area is generally pleasant, the lack of shade and high chlorine levels are occasional points of concern.
Operating hours are another focal point with some guests suggesting an earlier opening time than the current 08:00 AM, especially given Oman's hot climate. The pool's early closing time at 7 PM also draws some criticism. Moreover, there are instances where the pool has been unavailable due to weather conditions, maintenance or not being heated.
Overall, the pool at IntercityHotel Muscat is cherished for its lovely views and clean environment, but guests recommend some enhancements to improve the experience further.
Parking
There were some mentions of the underground parking being tight and a bit confusing to navigate with a few guests noting difficulty in finding spots at times. While no valet service is offered, the plentiful and free parking was repeatedly praised.
The location of the parking, being directly under the hotel, was considered beneficial for easy access. Overall, the parking situation was positive with ample, convenient and free options available for guests.
Family
There are family rooms available and some reviewers comment that the rooms, while suitable for family staycations, might be too small for larger families. The hotel also features multiple facilities including a kids club, swimming pool and numerous coffee shops, enhancing its family-friendly appeal. The staff are noted for their kindness and consideration towards families, making the overall ambience welcoming and pleasant.
However, some feedback suggests areas for improvement. Opinions are divided on whether the hotel is suitable for families with some guests highlighting the need for better family services and larger rooms. Additionally, there were mentions of unruly behavior in the pool area and instances where amenities like cribs were not provided.
Despite these mixed reviews, many families find IntercityHotel Muscat a beautiful place to stay, enjoying its location and great amenities, making it a popular choice for those traveling with children.
Business
The hotel’s cleanliness, elegant decor and well-organized structure contribute to a comfortable and convenient environment for business trips. Competitive pricing and extra support services further enhance its appeal. Furthermore, the staff’s professional approach and the hotel's overall suitability for businesses, including those linked to embassies, add to its reputation as a reliable choice. Despite some minor drawbacks such as noise and room size, the IntercityHotel Muscat remains a top choice for business clients looking for a fitting and functional place to stay.
Accessible
The hotel features accessible elevators and rooms, accommodating guests with disabilities effortlessly. Additionally, the property provides accessible parking, including an underground garage, ensuring a seamless experience for those driving. Proximity to prominent shopping destinations like Oman Avenues Mall, Muscat Grand Mall and Mall of Oman adds to the convenience, along with nearby restaurants.
IntercityHotel Muscat carefully caters to accessibility needs, making it a reliable and inclusive option for visitors.
Outdoor Pool
Honeymoon
Yes, IntercityHotel Muscat has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at IntercityHotel Muscat.
No, IntercityHotel Muscat doesn't allow dogs.
Yes, parking facilities are available at IntercityHotel Muscat.
Yes, IntercityHotel Muscat has a gym.
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