Novotel Muscat Airport

Muscat 23.58525600, 58.30054700 , Al Maardih Street (Show on Map)
8.0
Very Good


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Summary of reviewsNovotel Muscat Airport, prominently located near Muscat International Airport, is highly recommended for its convenience, comfort and exceptional service. Travelers frequently commend the hotel's proximity to the airport, typically under 15 minutes by taxi, making it an ideal choice for early departures or late arrivals. Despite being close to the airport, guests appreciate its peaceful and clean surroundings with easy access to the main highway and city center for exploring Muscat’s attractions.

Guests are particularly impressed by the hotel's cleanliness with rooms and common areas consistently described as spotless and well-maintained. The spacious, modern rooms are noted for their comfort, contemporary design and excellent facilities. The comfortable beds, quiet environment and beautiful bathrooms further enhance the pleasant atmosphere of the accommodations.

The hotel's breakfast receives high praise for its diverse and extensive buffet, featuring a wide selection of sweet and savory options, fresh fruits and both local and Western dishes. The omelette station is a highlight and the friendly, accommodating staff contribute to a positive dining experience. Similarly, the dinner options are well-regarded, particularly the Asian restaurant and the rooftop Teatro Restaurant, though some guests find the prices high.

The professionalism and friendliness of the staff at Novotel Muscat Airport are frequently highlighted with many guests commending their helpfulness, attentiveness and quick, accommodating service. Specific staff members receive special mentions, enhancing the overall guest experience.

The amenities at the hotel, including the gym and pool, add to the positive reviews. The gym is appreciated for its state-of-the-art equipment and clean, modern facilities, while the pool is praised for being well-maintained and providing a relaxing retreat. Families find the hotel particularly accommodating with child-friendly amenities such as kiddie pools and extra beds.

Despite minor drawbacks, such as issues with Wi-Fi connectivity and occasional complaints about high meal prices and specific room amenities, the general sentiment remains highly positive. Novotel Muscat Airport consistently delivers a comfortable, convenient and pleasant stay, making it a top choice for travelers visiting Muscat.
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Hotel Taking Steps Towards Sustainability
A Green Key certified hotel, they implement recycling, use LED lighting, and provide eco-friendly cleaning products and toiletries. They also have an electric car charging station and a comprehensive recycling policy.

Business Hotel
Positioned minutes from the airport and OCEC, this hotel is designed for business travelers. It offers six flexible meeting rooms and a ballroom, along with a 24-hour business center, administrative services, and laptop-friendly workspaces in rooms.

Accessible Hotel
The hotel is wheelchair accessible with features like grab bars in showers, handrails, and accessible elevators. It also provides pool access ramps, pool hoists, portable hoists, and wheelchair-accessible business center, gym, lounge, parking, and public restrooms.

Hotel with Gym
The gym at Novotel Muscat Airport has received praise for its impressive facilities. Guests frequently highlight its state-of-the-art equipment and ample machinery. Many describe it as a good or great gym, emphasizing its modernity and high standards of maintenance.

4-Star Hotel
This hotel offers convenient access to Muscat International Airport. It provides comfortable accommodations and essential amenities. Its location on Al Maardih Street makes it ideal for travelers.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Hotel with Outdoor Pool

Room Types
Superior King Room Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

Deluxe Suite This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

Executive King Room The triple room provides a coffee machine and city views. The unit offers 1 bed.

Junior King Suite with Sofa Bed

Superior Twin Room The unit offers 2 beds.

Guest Reviews
8.0
Very Good
Location
Novotel Muscat Airport is prominently located close to Muscat International Airport, making it an ideal choice for travelers with early departures, late arrivals or those looking for a convenient layover. The hotel's proximity to the airport is frequently highlighted as a significant advantage with many guests noting the short travel time, typically under 15 minutes by taxi. Its position also allows easy access to the main highway and the city center, making it suitable for exploring Muscat’s attractions.

The location is described as quiet, clean and tranquil with some guests appreciating the hotel's peaceful surroundings despite being near the airport. Although it is situated somewhat away from central Muscat, its convenient placement near main roads makes it a practical option for visitors with their own transport.

Amenities nearby such as gas stations, supermarkets and some commercial centers add to the convenience. However, a few guests mentioned the lack of restaurants and services in the immediate vicinity. The hotel's modern design, good value for money and overall cleanliness were also positively noted by guests, making it a top contender for those prioritizing a stress-free airport connection.

Breakfast
The breakfast at Novotel Muscat Airport has garnered positive feedback from many guests. Reviews frequently highlight the diverse and extensive buffet offering a wide selection of both sweet and savory options. Guests appreciated the inclusion of fresh fruits and local as well as Western options, making the breakfast suitable for various tastes and dietary preferences. The omelette station was particularly praised for its quality.

The breakfast ambiance was frequently noted as pleasant, supported by clean and modern facilities and friendly, accommodating staff who enhanced the dining experience. Many described the breakfast as very good value for money with a generous and varied spread that provided something for everyone. Despite some mentions of breakfast being basic or not meeting expectations, the overall consensus leaned towards a positive experience with terms like excellent, fantastic and outstanding frequently used to describe the meal.

The convenience of the hotel’s location near the airport and the combined offerings of breakfast, lunch and dinner buffs was also appreciated. Essentially, guests left satisfied with the quality, variety and service of the breakfast at Novotel Muscat Airport.

Dinner
Novotel Muscat Airport offers a generally positive dining experience with many guests praising the delicious food and excellent quality. The dinner buffet receives high marks for its variety and presentation, although some guests find it overpriced. Similarly, the à la carte meals are considered delicious, particularly in the Asian restaurant, which serves a diverse menu including Indian and international dishes.

The Theatre restaurant stands out as a noteworthy venue with mixed reviews about its food quality but overall recognition for good service. The rooftop Teatro Restaurant is frequently mentioned as a must-visit for its ambiance and satisfying meals. The breakfast also garners commendations for its quality and range of options.

Despite these highlights, some guests express concerns about the high prices of meals, including room service, indicating that the cost might be excessive compared to the culinary standards. Additionally, there are mentions of the evening buffet needing some improvement in its dessert offerings and ice cream options. For those seeking value, the Friday brunch and lunch buffets are considered to offer better options and pricing.

Overall, the dining experience at Novotel Muscat Airport is well-regarded for taste and variety, though potential diners should be mindful of the associated costs.

Rooms
Novotel Muscat Airport boasts spacious, clean and modern rooms which guests frequently highlight in their reviews. The accommodations are praised for their large size, comfort and contemporary design. Visitors are particularly impressed by the cleanliness and the well-maintained facilities, noting that the rooms have a welcoming and pleasant atmosphere. Additionally, many reviews appreciate the excellent room facilities, quiet environment and comfortable beds, which contribute to an overall enjoyable stay.

The modern décor and amenities in the rooms receive positive feedback with multiple mentions of the beautiful new bathrooms and well-arranged, functional spaces. The hotel also provides rooms that cater to families with added beds when necessary and is described as suitable for family stays.

However, some guests reported minor setbacks, such as dim lighting, occasional issues with room readiness and missing essentials like slippers and towels. There were also mentions of electrical problems and occasional noise disturbances. Despite these few drawbacks, the overwhelming sentiment is that the rooms at Novotel Muscat Airport are clean, spacious and equipped to cater to guests' needs effectively, making it a comfortable and convenient choice for travelers.

Beds
The beds at Novotel Muscat Airport have garnered predominantly positive feedback from guests with comfort being a recurring theme. Numerous reviews highlight the beds as being very comfortable, complemented by soft, clean bedding and high-quality mattresses. King-size beds, in particular, received favorable mentions for their spaciousness and plush feel. Many guests were pleased with the overall comfort, describing the beds as some of the most comfortable they've ever slept in. The addition of soft blankets and comfortable bathrobes enhanced the sleep experience further.

However, there were occasional mentions of discomfort with a few guests finding the beds too soft or old. Cleanliness of the bedding was flagged in some instances, underscoring inconsistency in housekeeping standards. Despite these occasional hiccups, the general consensus leans towards a positive experience with many appreciating the comfortable and well-maintained sleeping arrangements. The hotel's proximity to the airport and the good value for money also contribute to its appeal, making it a viable choice for travelers seeking comfort and convenience.

Cleanliness
Novotel Muscat Airport has garnered positive feedback from guests regarding its cleanliness, becoming a standout feature of their stay. Guest reviews highlight the immaculate condition of the rooms, describing them as clean, spacious and well-maintained. Common areas and facilities also receive commendations for being spotless and hygienic, contributing to the overall clean and comfortable atmosphere of the hotel.

Many guests find the property modern and tidy, emphasizing a high standard of upkeep throughout. The hotel rooms not only boast cleanliness but also comfort with clean and comfy beds frequently mentioned. The overall cleanliness extends to the hotel's amenities, including the pool and breakfast areas, which are noted as being clean and well-organized.

However, a few guests did mention occasional lapses, particularly in bathrooms and specific details in room cleanliness, indicating room for improvement. Despite these isolated reports, the general sentiment remains highly positive with most visitors appreciating the cleanliness and finding the hotel to be a tranquil and pleasant place to stay.

Staff
The guest reviews of Novotel Muscat Airport consistently highlight the professionalism and friendliness of the hotel's staff. Guests describe the team as very helpful, attentive and always ready to assist with particular praise for their cooperative and courteous nature. Many reviewers point out the efficient check-in process and the supportive reception staff.

Special mentions are given to individuals like Mr. Fahad and Mercy from the restaurant, whose exceptional service left a positive impression. The reception team is frequently commended for their welcoming attitude with several comments about their quick and accommodating approach.

The breakfast and in-room dining staff receive high praise for their attentiveness and excellent service, contributing to an overall pleasant dining experience. Guests appreciate the staff's responsiveness, especially in handling requests and emergencies.

Despite a few instances of negative encounters with certain staff members, the general consensus among guests is that the employees are professional, friendly and significantly contribute to a positive stay at the hotel. The team's hospitality, warmth and good customer service are repeatedly recognized as making guests' experiences at Novotel Muscat Airport enjoyable and memorable.

Wi-Fi
Guests at Novotel Muscat Airport have repeatedly expressed concerns over the hotel's Wi-Fi quality. Despite the availability of free Wi-Fi, many reviews indicate that the connection can be weak and slow with frequent interruptions and poor reception, especially in rooms on higher floors or in certain areas of the hotel. While some guests mentioned that the Wi-Fi works well or is acceptable, the consensus appears to be that the internet service requires significant improvement. The weak signal and limited speed have been a point of frustration for visitors, making connectivity less reliable than expected for a four-star establishment.

Spa
The Spa at Novotel Muscat Airport offers a mixed experience based on guest feedback. Many guests highlighted the friendliness and professionalism of the Sawasdee SPA personnel, enhancing the overall wellness experience. Additionally, the pool received positive remarks with its beautiful setting contributing to the relaxing environment. The steam room was also mentioned several times, indicating a feature that guests appreciate.

However, several reviews note areas for improvement. While some guests found the spa to be perfect and well-maintained, others felt it fell short of expectations, describing it as not great and unremarkable. The cost of massages was seen as expensive by some, which might be a consideration for visitors.

Despite these mixed reviews, the wellness department, including helpful staff and a variety of facilities like the health club and steam room, make the hotel a worthwhile visit for those seeking recreation and relaxation.

Gym
The gym at Novotel Muscat Airport has received an abundance of praise for its impressive facilities. Guests frequently highlight its state-of-the-art equipment, well-equipped nature and ample machinery. Many describe it as a good or great gym with remarks emphasizing its modernity and high standards of maintenance. Patrons appreciate the large fitness area, noting that the gym's open design and cleanliness contribute to a positive workout environment. Moreover, the gym is often mentioned alongside other hotel amenities such as the pool and spa, which adds to the overall experience. With Technogym machines and an inviting atmosphere, the gym at Novotel Muscat Airport is a standout feature that caters well to fitness enthusiasts.

Pool
Nestled near Muscat Airport, Novotel Muscat Airport boasts a variety of pool options that meet guests' expectations. The hotel features a spacious and warm outdoor swimming pool, often praised for being well-maintained and clean. The rooftop pool, which is heated, provides an excellent retreat, especially for an early morning swim while the soundproof windows ensure the pool area remains serene despite proximity to the airport.

Numerous reviews highlight the pool's size with ample space for guests even when the hotel is fully booked. The pool area is often described as cozy and beautiful, enhancing the overall atmosphere of relaxation. Many guests appreciated the availability of towels at the entrance, ensuring their comfort and convenience.

The cleanliness of the pool and related facilities frequently receives positive mentions, contributing to an enjoyable experience. However, some reviews noted occasional crowding and a few instances where the pool temperature was quite cold. Nonetheless, the pool's general upkeep and the hotel's swift check-in and check-out processes left many visitors satisfied with their stay.

Additional amenities such as a top gym, a nice evening buffet and an overall very clean property complement the inviting pool environment, making Novotel Muscat Airport a solid choice for travelers seeking both convenience and comfort.

Parking
At Novotel Muscat Airport, guests have generally praised the availability and convenience of the parking facilities. The hotel offers free parking with plenty of space onsite, including a large parking lot and underground parking. Many reviews highlight the ample parking spaces and ease of finding a spot, which adds to the overall satisfaction of the stay.

However, a few guests felt that the parking situation could be improved, noting instances of insufficient parking for the number of guests and some confusion over parking spots. There is no valet parking service and while some appreciated the proximity of the self-parking to the hotel entrance, others mentioned the absence of shaded areas for cars.

Despite minor drawbacks, the parking facilities are generally viewed positively with sufficient lots and spaces to accommodate most guests' needs.

Family
Novotel Muscat Airport is a highly recommended destination for familial trips, known for its clean and child-friendly environment. Guests often highlight the spacious and well-arranged rooms that come with a pleasant smell, making it an inviting experience. The staff members at the hotel are frequently mentioned for their friendliness and accommodative nature, adding to the comfort of guests' stays.

The hotel is particularly appreciated for its child-friendly amenities. Extra beds are provided for children and they have access to kiddie swimming pools, which the kids thoroughly enjoy. However, there are a few areas that could be improved, such as the availability of baby cribs and kids’ activity rooms. Nonetheless, the facilities and overall ambiance make it a fantastic choice for families.

The large pool and family rooms are well-suited for longer stays, although some reviews noted a lack of privacy and not enough tables designated for family use. Despite these minor drawbacks, the ambiance and the offerings make Novotel Muscat Airport an excellent place for family stays with many guests expressing satisfaction in their experiences and recommending the hotel to other families and friends.

While improvements such as a dedicated children's swimming pool and an activity room could enhance the stay, families still find the hotel comfortable, clean and well-suited for both short and long-term visits. The breakfast offerings and the serene environment add to the positive overall experience, making it a good, reliable choice for families visiting Muscat.

4 Star
Novotel Muscat Airport is a well-regarded four-star hotel, maintaining the standards expected from its star rating. Visitors have found the hotel to be clean, modern and comfortable, aligning with the reputation of the Novotel brand. The structure of the hotel has been described as nice and orthogonal with great amenities fitting for a four-star establishment.

Guests appreciated the overall comfort and found their stay enjoyable and upmarket compared to other Novotel properties. The hotel's facilities and services meet the criteria for a four-star rating, offering a balance of luxury and affordability. The modern amenities and cleanliness were particularly noted as standout features.

While there were a few mentions of issues such as slow Wi-Fi and occasional disturbances from repairs, the general consensus is that the hotel provides good value and meets the expectations of a four-star hotel. The rating for the hotel has been described as excellent and wonderful, indicating a positive overall impression from guests.

Business
Novotel Muscat Airport is a business-class hotel that caters exceptionally well to business travelers, making it a prime choice for those on work-related trips. Its proximity to workplaces, ministerial groups and tourist sites makes it an advantageous location for professionals. The hotel's environment is quiet and suitable for focusing on work with top-notch conference and meeting room facilities that are modern and well-equipped.

The location is excellent, especially for guests with meetings at the hotel or those who need convenient access to the airport, reachable within 8 minutes by taxi. The hotel is ideal for a quick business visit, a one-night layover or even a longer stay due to business commitments.

The booking and billing processes are transparent and the check-in procedure is notably quick, which is a significant convenience for traveling professionals. Guests have appreciated the professional environment and good customer support offered by the helpful staff.

While there can be a busy atmosphere after evening hours, the overall experience is positive, making it one of the best business hotels in Muscat and worth the expense for those on business trips.

Accessible
Novotel Muscat Airport receives positive remarks regarding its accessibility features, making it a convenient choice for travelers with disabilities. The hotel is described as easily accessible from the airport and situated in a prime location, which allows guests to comfortably reach various destinations and facilities. Key highlights include accessible entrances and facilities, as well as rooms designed specifically for disabled guests.

Visitors note that the hotel's structure is very comfortable and that general accessibility is a strong point. It's emphasized that there are accessible options within the hotel, such as indoor walking paths and parking facilities designed to be user-friendly for people with disabilities. Additionally, access to transportation is notably convenient, further enhancing the overall accessibility experience.

However, not all feedback is entirely positive; some older guests reported difficulties and there were mentions that the hotel might not be universally good for the disabled. Despite this, the general sentiment is that Novotel Muscat Airport successfully provides essential accessibility features for its guests.

Outdoor Pool
The outdoor pool at Novotel Muscat Airport receives significant praise from guests, who describe it as clean, cozy and well-maintained. Those who spent time there appreciate its heated feature, which makes for a pleasant swimming experience. The pool area is also noted for being separated into sections, including a designated area for kids and a section for couples, enhancing its accessibility and inclusivity. The noise from the nearby airport is effectively kept out by soundproof windows, enhancing the overall ambiance. However, a few reviews mention that the outdoor sports facility could use some improvement and that the pool occasionally gets crowded. Regardless, the overall sentiment is positive with guests enjoying the good amenities and accommodating staff.

Honeymoon
Novotel Muscat Airport receives mixed but generally positive feedback from honeymooners. Many guests highlight it as a great place for honeymoon stays, citing its romantic set-up and special attention to honeymoon-specific details. The honeymoon suite is often described as beautifully decorated and many consider this hotel an ideal destination for a honeymoon, appreciating the efforts made for a memorable stay. While some guests feel the experience could be improved, the majority describe the hotel as a wonderful, beautiful and awesome site for celebrating their special occasions. Despite a few minor drawbacks regarding responsiveness to requests, the overall experience for honeymooners is marked by positive sentiment, making it a favored choice for romantic getaways.

Romantic
Novotel Muscat Airport offers a romantic retreat perfectly suited for couples. Many guests highlight the intimate and cozy setting, which ensures peace, privacy and tranquility. The beautifully decorated honeymoon suite adds a special touch for those celebrating their love. Guests also appreciate the location and amenities, which contribute to a perfect romantic atmosphere. A standout experience mentioned is the amazing romantic dinner, adding to the overall charm. Whether it's the beautiful views or the serene environment, this hotel caters wonderfully to couples seeking a quiet and romantic getaway.


Yes, Novotel Muscat Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Novotel Muscat Airport.

No, Novotel Muscat Airport doesn't allow dogs.

Yes, parking facilities are available at Novotel Muscat Airport.

Yes, Novotel Muscat Airport has a gym.

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