The Radisson Collection Muscat, Hormuz Grand hotel's staff have received high praise from guests for their excellent service, friendliness and helpfulness. Many guests noted that the staff went above and beyond to ensure that their stay was enjoyable with the hotel management and kitchen staff being highlighted as particularly caring and accommodating. Multiple guests mentioned specific staff members by name, such as Sanaa at reception and Abdul from the Omny restaurant, who provided valuable recommendations for places to visit in Muscat. The concierge service was also praised for its excellent inputs. While a small number of guests had negative experiences with unfriendly or unresponsive staff, the overwhelming feedback was positive with guests thanking the staff for the memorable stay. Overall, the hotel's personnel was commended for their kind, friendly and professional attitudes, making the Radisson Collection Muscat, Hormuz Grand a top choice for travelers looking for exceptional staff and hospitality.
