Muscat, P.O.Box: 1009 PC 133, Muscat,23.583625,58.40927(Show on Map)
8.1
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Radisson Hotel Muscat Panorama boasts an advantageous location in the heart of Muscat, making it an excellent choice for both business travelers and tourists. It offers convenient access to several malls, grocery stores, restaurants, vital locations and tourist sites. Despite being in a bustling area, the hotel maintains a tranquil ambiance, further enhancing guest comfort.
The breakfast at the hotel tends to receive mixed reviews. Many guests appreciate the diverse selection and high quality of the food, especially the vegan options. However, there are consistent calls for more variety, particularly in Indian and Arabic dishes and enhancements in freshness and quality, especially for baked goods and breakfast staples like pancakes.
Dinner options at the hotel also present a mix of experiences. While many guests find the food satisfactory, there are concerns about high prices, lack of variety and occasional service issues. Nevertheless, the pool bar, praised for its quality and live music, stands out as a popular dining spot.
The rooms at Radisson Hotel Muscat Panorama are generally well-regarded for their spaciousness, modern furniture and comfort. They are described as clean and well-equipped with amenities meeting international standards. However, some guests noted issues with cleanliness, maintenance and noise insulation, suggesting areas for improvement.
Cleanliness throughout the hotel is frequently praised with the housekeeping staff maintaining good hygiene standards. Issues do occasionally arise, such as dust and inadequate cleaning in some rooms, but overall impressions remain positive.
Staff interactions are mostly favorable with many guests appreciating the friendliness, politeness and helpful nature of the hotel staff, especially the receptionists. Nonetheless, there are mentions of unfriendliness and unprofessional behavior from some staff members, indicating areas for improvement.
Free Wi-Fi receives positive feedback for its speed and stability, enhancing the overall guest experience. The hotel's spa and gym facilities also gain positive remarks, although guest feedback indicates potential areas for enhancement, such as cleanliness in the gym and minor fixes in the spa areas.
The pool area, especially the rooftop pool with city views, is well-liked for its cleanliness and maintenance. However, some guests note occasional issues with water quality and privacy.
Parking at the hotel is convenient with ample and free spaces available both underground and outdoors, contributing to a hassle-free experience for guests with vehicles.
The hotel is family-friendly, providing suitable accommodations for those traveling with children. While there are occasional concerns about noise and room suitability, the overall sentiment is positive.
Beds are generally comfortable and clean, although some guests report dissatisfaction with the comfort and size of the beds provided.
Overall, Radisson Hotel Muscat Panorama offers a satisfactory stay with a range of amenities that cater to different types of travelers, though there are clear areas where enhancements could significantly elevate the guest experience.
Categories
Sustainability Journey
This hotel is verified sustainable on Hotel Sustainability Basics. It actively reduces its environmental footprint, supports local communities, and promotes inclusion and equality within its teams. It also engages in corporate social responsibility activities that benefit the local community.
Spa
The hotel features a spa experience, contributing to a relaxing stay. Guests appreciate the health club.
Free Wi-Fi
Radisson Hotel Muscat Panorama provides free Wi-Fi. Many guests highlight its speed and stability, describing the Wi-Fi as fast and very good throughout the hotel. Guests appreciate the reliable connectivity, noting that the free Wi-Fi service functions well in most areas.
Parking
Radisson Hotel Muscat Panorama offers secure on-site parking. Its location in Muscat provides easy access and convenient parking solutions for all guests.
Accessible
Radisson Hotel Muscat Panorama is listed as a wheelchair accessible hotel.
Gym
The hotel has a fully-equipped fitness center with modern amenities. It has an 'Okay GymFactor' described as suitable for a basic workout with multi-functional machines and a variety of dumbbells.
4 Star
This hotel offers a central location and comfortable accommodations. It is a good choice for travelers seeking convenience and accessibility to city attractions.
Indoor Pool
This hotel features an indoor pool that guests have described as beautiful and practical. The indoor pool is part of the hotel's wellness facilities, which also include a spa, fitness center, sauna, and steam room, providing multiple options for relaxation and activity.
Family
Pool
Indoor Pool
Business
Honeymoon
Romantic
Room Types
Superior RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Executive Room with Lounge AccessOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Executive Suite - Lounge AccessBoasting a private entrance, this spacious suite also features 1 separate bedroom and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Royal Suite with Lounge AccessThis suite's special feature is the hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite provides a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.
Premium RoomThe double room provides a tea and coffee maker and city views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Radisson Hotel Muscat Panorama is praised for its prime location, nestled in the heart of Muscat. Situated in a lively area, the hotel is conveniently close to several malls including Muscat Grand Mall, Oman Avenues Mall, Amman Mall and Panorama Mall, providing easy access to shopping, restaurants and essential services. Guests appreciate the proximity to vital locations and tourist sites, as well as the ease of access to main roads and public facilities. The hotel's central positioning also makes it simple to find transportation with taxis readily available and parking facilities ample and easily accessible.
In addition to the advantageous location, the hotel is noted for its tranquil ambiance despite being in a bustling area, contributing to a comfortable stay. The nearby grocery stores and a variety of dining options further enhance the convenience for guests. All these attributes combined make the location of Radisson Hotel Muscat Panorama an excellent choice for both business travelers and tourists.
Breakfast
The breakfast experience at the Radisson Hotel Muscat Panorama presents a mixed picture among guests. For those who enjoy a varied and extensive morning meal, the hotel seems to deliver. Many reviewers highlight the diverse selection and high quality of the breakfast buffet with praise for its multiple choices, great atmosphere and specific positive notes on vegan options and delicious food. However, there are consistent calls for more variety, indicating that the breakfast could benefit from additional options, especially Indian and Arabic dishes, as well as live cooking stations.
Some guests found the breakfast satisfactory but highlighted specific areas for improvement, such as the freshness of baked goods and a more diverse cheese selection. There were also mentions of a need for more types of jam and complaints about the bread quality.
Certain reviews express disappointment, branding the breakfast as poor, weak or not up to the hotel's standards. Issues such as stale pastries, a lack of proper maintenance of buffet dishes and the absence of expected items like pancakes and French toast were noted. Additionally, some guests found the breakfast overpriced and the quality diminishing over time.
Despite these criticisms, many guests still regard the breakfast as good to very good with certain aspects like variety and quality being commendable. However, the recurring theme of needing more diversity and fresher choices suggests that while the breakfast at Radisson Hotel Muscat Panorama has its strengths, there is room for enhancement to meet broader guest expectations.
Dinner
The Radisson Hotel Muscat Panorama offers a mixed dining experience for its guests. Many reviewers appreciated the good food available at the hotel, though there were some comments about the high prices of restaurant meals. Dinner options are included with some stays and guests have noted that the hotel provides room service for lunch and dinner, adding to the convenience. The quality of the food was generally described as fair to average with a few mentions of specific items such as bread not being fresh.
The pool bar was a popular spot for dinner, praised for both its pricing and quality. Live music in the lounge was highlighted as a significant positive aspect of the dining ambiance. On the other hand, there were some negative remarks about the bar staff being rude and a desire for a more diverse dinner menu. Overall, the dining options at Radisson Hotel Muscat Panorama offer good food in a pleasant setting, but there is room for improvement in terms of pricing, menu variety and service quality.
Rooms
The Radisson Hotel Muscat Panorama garners mixed reviews when it comes to its rooms. On a positive note, many guests praise the rooms for being spacious, clean and well-equipped with large, comfortable beds and modern furniture. Multiple reviews highlight the comfort and ample size of both the bedrooms and bathrooms, complete with separate showers and bathtubs, which align with international standards of comfort. The facilities available in the rooms seem to meet general expectations with good amenities, although a few rooms reportedly lack specific items like clothes irons.
However, some guests find the room sizes smaller than anticipated with occasional issues of cleanliness and maintenance. Concerns about rooms smelling of smoke, untidy and dusty conditions and the need for furniture renewal are common. Additionally, noise insulation between rooms appears to be lacking with some guests being disturbed by sounds from adjacent rooms and air conditioning panel lights.
While the rooms offer a good level of comfort and an acceptable standard overall, there are areas highlighted by guests needing improvement, including better deep cleaning, regular maintenance and better soundproofing to elevate the stay experience. Despite these issues, the hotel's spacious and well-appointed rooms generally provide a satisfactory stay for visitors.
Beds
Radisson Hotel Muscat Panorama receives varied feedback on its beds from guests. Many reviewers highlight the comfort of the beds, describing them as clean, very comfortable and even super. Some guests mention the beds were extremely comfortable and clean, contributing positively to their stay. However, there are instances where guests expressed dissatisfaction, citing uncomfortable beds, hard pillows and issues like uncleanliness and small room size despite having a King size bed. Additionally, expectations for bed size sometimes weren't met with guests noting the provision of smaller beds instead of a queen-size. Overall, while the beds at Radisson Hotel Muscat Panorama generally offer a comfortable experience, there are occasional issues that could be improved for a consistently pleasant stay.
Cleanliness
The Radisson Hotel Muscat Panorama is frequently praised for its high cleanliness standards. Many guests highlight the clean and cozy facilities, noting that both the rooms and common areas are well-maintained. Numerous reviews emphasize the hotel's cleanliness with rooms being described as spacious, tidy and effectively cleaned every day. Guests often agree that the hotel maintains a calm, quiet environment with an excellent level of organization and good proximity to key locations.
While the overall sentiment is positive, a handful of reviews mention areas for improvement. Some guests reported issues such as dust and hair not being adequately cleaned in the rooms, which detracts slightly from the otherwise high standards. Despite these occasional setbacks, the majority of guests seem impressed by the cleanliness and upkeep of the hotel, appreciating the efforts of the housekeeping staff who generally maintain excellent hygiene standards. The modern and clean furniture, along with the organized layout, contributes to an enjoyable stay for many travelers.
Staff
The Radisson Hotel Muscat Panorama receives varied feedback regarding its staff. In a significant number of reviews, the hotel's staff is frequently commended for their friendliness and cooperation. Many guests specifically mention the polite and kind manners exhibited by the receptionists, describing interactions as courteous and respectful. Receptionist Fahad appears notably praised for his professionalism and accommodating behavior, enhancing the guest experience.
Several reviews underscore the helpful and responsive nature of the staff with numerous guests appreciating their welcoming attitude from the front desk to other service areas. The staff's ability to ensure smooth processes and assist guests efficiently leaves a positive impression on many visitors.
However, there are also notable criticisms. Some reviews highlight unfriendliness and rude attitudes, particularly from the reception staff and the manager. Instances of unprofessional behavior and lack of training amongst certain staff members are mentioned, impacting the overall guest experience negatively. Delays and inefficacies from the housekeeping team also do not go unnoticed.
In summary, while many guests laud the Radisson Hotel Muscat Panorama for its friendly, polite and helpful staff, inconsistency in service and professionalism among certain employees suggest areas for improvement to enhance the overall hospitality experience.
Wi-Fi
The Wi-Fi at Radisson Hotel Muscat Panorama generally receives positive feedback from guests. Many highlight its speed and stability, describing the Wi-Fi as fast and very good throughout the hotel. Guests appreciate the reliable connectivity, noting that the free Wi-Fi service functions well in most areas. However, there are occasional complaints about slow internet speeds and connectivity issues, particularly in certain rooms. Despite this, the overall sentiment is favorable with guests commonly citing the Wi-Fi as a strong point of their stay.
Spa
The Radisson Hotel Muscat Panorama features a pleasing spa experience, contributing to a relaxing stay. Guests frequently highlight the presence of a nice spa and appreciate the comprehensive amenities that include a health club, which is noted for its ongoing improvements. While the overall spa facilities are well-regarded, some reviews mention issues such as a non-functional TV in the spa room and concerns about the staff's attitude, indicating areas for potential enhancement. Despite these minor drawbacks, the combination of the spa, gym and health club offerings enhances the appeal of the hotel for visitors seeking wellness and fitness options.
Gym
The Radisson Hotel Muscat Panorama offers a gym that offers early morning access, accommodating guests who prefer an early workout. Reviews consistently describe the gym as good with mention of a cooperative Omani receptionist at the fitness club. However, it's noted that the health club could benefit from improved cleanliness. Overall, the gym and fitness facilities receive positive feedback for their accessibility and staff interaction.
Pool
The Radisson Hotel Muscat Panorama's pool area receives mixed reviews from guests with a number of positive aspects highlighted. Many guests appreciate the cleanliness and upkeep of the pool area, describing it as nice, well-maintained and a pleasant spot for swimming. The rooftop pool is particularly praised for its stunning views over the city, making it a favorite among visitors.
In addition to the pool’s aesthetic appeal, some guests enjoy the added convenience of a poolside bar and the community terrace that enhances their overall experience. The availability of a Jacuzzi and a health club also adds to the hotel's recreational options.
However, not all feedback is favorable. Some reviews mention issues with pool cleanliness and maintenance, noting that the water quality could be improved and that the area sometimes appears run down or damaged. Privacy concerns are also raised due to the pool’s proximity to a shisha café.
In summary, while the rooftop pool and overall pool area are often commended for their beauty and cleanliness, there are sporadic complaints about maintenance and privacy that the hotel may need to address to ensure a consistently positive experience for all guests.
Parking
The Radisson Hotel Muscat Panorama offers a convenient parking experience for its guests, boasting both underground and outdoor options. There are ample parking spaces in front of the hotel and beneath it, providing flexibility and ease. Many reviews highlight the availability of plentiful and free parking spaces, ensuring that finding a spot is generally stress-free. While there are some mentions that the ground parking spaces can be narrow and occasionally crowded, the overall availability of parking, including private and public options, receives positive remarks. Free parking spaces and the convenience of having parking right next to the property contribute to a hassle-free stay for those traveling by car.
Family
Radisson Hotel Muscat Panorama is a family-oriented destination praised for its suitability for family stays. Guests have noted that the hotel is particularly suitable for those traveling with children, offering family rooms and family suites that cater well to the needs of a family trip. The location is described as very family-friendly, making it a recommended choice for families. Despite a few mentions of it not being ideal for families and some concerns about morning meetings and noise affecting sleep, the overall sentiment leans positively towards a family-friendly environment. The hotel effectively complements romantic aspects for couples while remaining inviting for neighboring children, ensuring a well-rounded experience for all types of family travelers.
4 Star
Radisson Hotel Muscat Panorama presents a mix of assessments regarding its four-star rating. While some reviews suggest that the hotel does not fully meet the expected four-star standards, others find it excellent for a four-star establishment. The hotel has been described as decent with a few guests even suggesting it deserves a five-star rating. The hotel is often praised for being very beautiful with reviewers noting the beautiful gardens and overall pleasant aesthetics. Guests frequently report having a very good stay, indicating a generally positive experience fitting for a four-star level hotel.
Business
Radisson Hotel Muscat Panorama emerges as an ideal choice for business travelers, thanks to its strategic location and top-notch amenities tailored for work-related needs. Its proximity to the business district and public transport makes commuting hassle-free for professionals. Additionally, the hotel's facilities are well-suited for conferences and work-related activities, making it an excellent option for business stays. Guests frequently highlight its convenience for work, underscoring its suitability for business trips and meetings. Overall, the hotel's location and amenities cater effectively to the requirements of business travelers.
FAQ
Yes, Radisson Hotel Muscat Panorama has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Radisson Hotel Muscat Panorama.
No, Radisson Hotel Muscat Panorama doesn't allow dogs.
Yes, parking facilities are available at Radisson Hotel Muscat Panorama.
